chapter 5 practice quiz

We follow communication rules even when we are not consciously aware of them.

True

Because symbols organize thought, they allow us to think about abstract concepts which can then in turn lead to distorted thinking.

true

Social interactions tend to adhere to rules that are widely shared in a society.

true

When we label people, we focus attention on particular aspects of them.

true

Which of the following is the single most important guideline for effective verbal communication?

Engage in the dual perspective

Our ability to manage how we appear is referred to as

Facework

Which of the following is NOT true about symbolic activities?

Symbols are neutral.

Roger was sitting in class listening to his broadcasting professor talk about blogs, wikis, and memes. Roger was diligently taking notes and providing feedback. Roger's participation could be viewed as respectful based on a

constitutive rule

When we don't agree on indexing, problems arise in communication.

fasle

Jackson says, "Erica is irrational." This statement is an example of

static evaluation