Chapter 6 HRM

10) ________ influence the attractiveness of the job to potential applicants. A) Human resources plans B) Recruitment budgets C) Promote-from-within policies D) Employment status policies E) Compensation policies

) Compensation policies

48) To achieve optimum results from an ad, the ad should: A) tell people where to apply. B) create desire for the job. C) name whom to call. D) appear in the classified ads. E) none of the above.

) create desire for the job.

75) Significant benefits to hiring and retaining older employees include: A) the opportunity to develop flexible work options. B) their knowledge of history-how things were done. C) their strong work ethic. D) the opportunity to invest in retraining. E) none of the above.

C. STRONG WORK ETHIC

38) Corporate Web sites can help the company create a pool of candidates who have: A) already worked with the company. B) already been prescreened. C) already filled out an application form. D) already expressed interest in the organization. E) replied to a specific ad in print.

D) already expressed interest in the organization.

36) With the overabundance of applicants now found on most online job boards, employers now use: A) Monster.ca. B) their own corporate websites to recruit. C) print advertising. D) application service providers. E) workopolis.ca.

B) their own corporate websites to recruit.

35) One problem with Internet job boards is: A) there are no problems. B) they are vulnerable to privacy breaches. C) job seekers cannot search multiple job boards with one query. D) fake job postings lead to resumes copied onto competing job boards. E) it is difficult to post resumes online.

B) they are vulnerable to privacy breaches.

2) Which of the following is true of employer branding? A) It is the image of the organization as an employer held by persons external to the organization as well as current employees. B) It is the image of the organization as an employer held by persons external to the organization only. C) It is the image of the organization as an employer held by current employees only. D) It is the image of the organization as an employer held by applicants for a position with the organization only. E) It is important only for persons who are eventually hired by the organization.

A) It is the image of the organization as an employer held by persons external to the organization as well as current employees.

52) You are a recruiter in a telecommunication company. In recruiting for the position of Business Division Sales Manager which of the following would be the advantage of the employee referral method? A) It represents a low recruiting cost. B) It usually leads to higher quality candidates. C) It would assist in managing diversity in the firm. D) It generally attracts a greater pool of applicants than other methods. E) It does not allow inbreeding.

A) It represents a low recruiting cost.

1) Which of the following statements about recruitment is true? A) The recruitment process begins with the identification of a position that requires staffing, and is completed when resumes and/or completed application forms are received from an adequate number of applicants. B) The recruitment process begins with the identification of a position that requires staffing, and is completed when a short list of candidates has been compiled. C) In large organizations, in which recruiting is done on an almost continuous basis, there are specialists, known as employment managers, whose job it is to find and attract capable applicants. D) Recruitment is the process of searching for and selecting the most appropriate individual to staff job requirements. E) The HR department staff members have line authority for recruitment.

A) The recruitment process begins with the identification of a position that requires staffing, and is completed when resumes and/or completed application forms are received from an adequate number of applicants.

76) Which of the following is true about recruiting members from Generation Y according to recent research? A) They value creativity, diversity, and social responsibility. B) They value job security. C) Work/life balance is their greatest priority in choosing an employer. D) They value job security and diversity. E) They value creativity and social responsibility.

A) They value creativity, diversity, and social responsibility.

32) Online recruitment: A) does increase hiring speed, and therefore reduces the costs of vacant positions. B) reduces hiring speed but does reduce the costs of vacant positions. C) reduces the use of the Intranet and Internet technology. D) increases hiring speed, and therefore increases the costs of vacant positions. E) reduces hiring speed because of technological complexities.

A) does increase hiring speed, and therefore reduces the costs of vacant positions

56) You are a recruiter in a telecommunications company and are hiring for the position of Human Resources Clerk. The position requires some formal training but little work experience. Which of the following recruitment methods is likely to be most effective in generating a pool of qualified candidates at low cost? A) educational institutions B) employment agencies C) newspaper advertisements D) human resource centres E) professional journal advertisements

A) educational institutions

40) Passive job seekers are: A) happily employed in their present job. B) manufacturing employees. C) professional employees. D) looking for a new job. E) managerial employees.

A) happily employed in their present job.

19) An examination of human resources records may reveal all of the following EXCEPT: A) occupational segregation. B) people who already have the requisite KSAs. C) persons with the potential to move into the vacant position if given some additional training. D) underemployment. E) employees who are working in jobs below their education or skill levels.

A) occupational segregation.

37) Corporate career Web sites: A) provide a platform that promotes the corporate brand. B) educate the applicant about the industry. C) provide details about the human resource planning. D) capture data about the organization. E) provide links to company advertisements.

A) provide a platform that promotes the corporate brand.

7) Determining the job requirements involves: A) reviewing the job description and job specification and updating them, if necessary. B) perusing the human resources plan. C) reviewing the employment equity plan. D) relying on the human resources requisition form. E) relying on the supervisorʹs judgment.

A) reviewing the job description and job specification and updating them, if necessary.

21) You are a recruiter for a public relations agency and must fill the position of Director of Business Development. The disadvantages of an internal job posting include: A) the decision about which candidate to select may be more difficult if there are two or more equally qualified candidates. B) unsuccessful job candidates are rarely demotivated, understanding feedback may not be communicated in a timely manner. C) it is rare that it is a difficult decision about which candidate to select; even if there are two or more equally qualified candidates. D) every qualified employee does not have a chance for transfer or promotion. E) it does not reduce the likelihood of special deals and favouritism.

A) the decision about which candidate to select may be more difficult if there are two or more equally qualified candidates.

61) To seek out middle- to senior-level professional and managerial employees, firms often retain: A) an employment agency. B) an executive search firm. C) a talent scout. D) a professional or trade association. E) a professional agency.

B) an executive search firm.

42) Firms use application service providers to power their career Web sites so that the company: A) can reduce recruitment costs. B) does not have to worry about maintaining or updating the recruiting software. C) can worry about administering recruiting software only. D) can allow the HR department to focus on tactical recruitment efforts. E) can reduce recruitment costs.

B) does not have to worry about maintaining or updating the recruiting software

14) You are a recruiter for a public relations agency and must fill the position of Director of Business Development. The disadvantages of filling the position with inside candidates includes all of the following EXCEPT: A) difficulty for a newly-chosen leader to gain acceptance. B) less orientation is required C) inbreeding. D) less innovative approaches to decision-making E) a waste of time if all internal candidates must be interviewed.

B) less orientation is required

33) Online job boards are: A) fast, convenient and easy, when the job boards used are large. B) slow but easy to use. C) fast, convenient and easy. D) secure and confidential. E) fast, but not easy.

C) fast, convenient and easy.

41) Best practices for career Web sites include: A) including a unique application for each functional area. B) using an ASP. C) having a direct link from the homepage to the career page. D) using print along with the Web site. E) embellishing business prospects.

C) having a direct link from the homepage to the career page.

23) Which of the following is a limitation of recruiting from within the organization? A) If there is a job posting policy, external candidates can only be considered if there are no qualified internal candidates. B) In firms with a promote-from-within policy, positions are rarely filled externally. C) Most entry-level jobs are filled with current employees. D) If positions are vacated unexpectedly, there may be no qualified internal candidates. E) All of the above are limitations of recruiting from within.

D) If positions are vacated unexpectedly, there may be no qualified internal candidates.

13) You are a recruiter for a public relations agency and must fill the position of Director of Business Development. The advantages of filling the position with inside candidates includes: A) insiders are less likely to require training and are more likely to have an innovative approach. B) managers are provided with a longer-term perspective when making business decisions. C) there would be no advantages. D) managers are provided with a longer-term perspective when making business decisions and insiders may be more committed to company goals and less likely to leave. E) insiders are likely to have an innovative approach.

D) managers are provided with a longer-term perspective when making business decisions and insiders may be more committed to company goals and less likely to leave.

22) You are a recruiter for a telecommunications company. When recruiting for the position of Director of Customer Service which of the following is most helpful as a supplement to job postings to ensure that qualified internal candidates are identified and considered when vacancies arise? A) a telephone hot-line B) a succession plan C) a replacement chart D) skills inventories E) replacement summaries

D) skills inventories

59) Human resource centres are used primarily to help: A) technical employees. B) union employees. C) supervisory employees. D) unemployed individuals. E) skilled tradespersons.

D) unemployed individuals.

12) Recruiters must try to meet the prevailing standards while dealing with: A) organizational policies. B) environmental factors. C) the job specifications. D) recruiter preferences. E) inducements of competitors.

E) inducements of competitors.

24) You are a recruiter for a telecommunications company. When recruiting for the position of Director of Customer Service which of the following would not account for why you would recruit externally? A) Creative problem-solving techniques may be acquired. B) Rivalry and competition between employees may be eliminated. C) Employment equity goals and timetables may be met. D) The quality of the selection decision may be better. E) Qualified employees have a chance for promotion.

E) Qualified employees have a chance for promotion.

25) External recruitment often results in: A) the generation of a homogeneous pool of applicants. B) rivalry and competition among employees. C) problems in meeting employment equity goals. D) higher costs due to extensive training. E) cost savings due to less extensive training.

E) cost savings due to less extensive training.

71) As outlined in the text, sources of nonpermanent staff are: A) older workers. B) younger workers. C) contract workers and temporary help agencies. D) temporary help agencies. E) temporary help agencies, contract workers, and employee leasing

E) temporary help agencies, contract workers, and employee leasing

HRDC helps individuals find jobs at no cost to the candidate but the employer must pay a fee

T

Having a recruit-from-within policy may mean that no external candidates can be considered until the posting period is over, even if it is well know that there are no qualified internal candidates

T

Recent research has found a strong correlation between successful recruiting and shareholder value

T

Recruitment is the process of searching out and hiring qualified job applicants

T

a risk of using social networking sites as a recruitment method is that disgruntled former employees or customers may post negative comments on the site

T

application forms can legally ask for information pertaining to citizenship

T

external recruitment is generally the major source of candidates

T

for most employers, completion of an application form is the last step in the recruitment process

T

in many firms with a policy of promoting from within, potential external candidates are also considered

T

individuals working as temps who are seeking full-time employment are often highly motivated, knowing that many employers choose full-time employees from the ranks of their top-performing temps

T

many firms, recognizing the benefits of a multigenerational work force, are taking steps to recruit both older and younger workers

T

one advantage of employee referrals is that, because there are no advertising fees involved, paying bonuses represents a low recruiting cost

T

recruits can be hired through union hiring halls, particularly in construction. the roster of members only work for one organization at a time

T

relying on employee referrals can result in systemic discrimination

T

trends of particular significance today include a decrease in the availability of younger workers

T

5) Identifying which job requirements should be filled internally and which externally is most closely associated with: A) building a pool of candidates. B) choosing the appropriate recruitment method(s). C) a human resources requisition form. D) determining the job requirements. E) HR planning.

e. hr planning