Chapter 6 - Organizational Structure and Design

Larimer Mfg. has placed all the die cast machines in one area, the machining centers into a different area, and the finished goods in a warehouse room. Larimer is using ___________ departmentalization.

functional

Devon is an accountant who is a member of the product development team for the latest version of the firm's consumer gadget. It is most likely that Devon works in a ________structure.

matrix

Walmart advertises itself as the low cost provider and aggressively works to keeps its costs down so it can maintain enough profit to grow globally. We would expect the organizational structure of Walmart to be _________.

mechanistic

Sam's Pizza is a local restaurant that everyone wants to work at. Sam gives all shift managers the power to make their own rules, meet the customer requests in their own way, and adapt the menu to the changing of seasons. This would be an example of which of the following structures?

organic

The cell phone industry produces a steady stream of new gadgets with more features, bells, and whistles. To compete successfully in such an environment, a company such as Apple would likely have a(n) _________ organizational structure.

organic

Getting work done efficiently and effectively is considered the goal of _______________.

organizing

When taken to the extreme, division of labor can lead to __________.

Boredom, fatigue, and increased absenteeism

The registrar's office has a reputation for requiring lots of documentation, long lines, and rigid departmentalization. This would be an example of which of the following structures?

Bureaucratic

During the summer, the country club hires college students to tend the grounds and work as servers in the dining hall. The number of students varies year to year, depending on the number of members. These students are considered ________ workers.

Contingent

Organizational design involves ___________.

Creating the organization's structure

Organizational design involves ______________.

Creating the organization's structure

Which of the following is considered a traditional organizational design?

Divisional

One disadvantage of the functional structure is (are) __________.

Employees in one functional area become aware of what employees in other functional areas are doing

Which one of the following is important to the success of a team structure?

Employees must be cross-trained and compensated accordingly

One problem with the simple structure is ____________.

Everything depends on one person

In which one of the following situations would a division structure make the most sense?

HJK Corp, an international conglomerate, markets dissimilar products in many countries

An organic organization will ______________.

Have few rules

A mechanistic organization will ___________.

Have rules, regulations, and formal standards in place

In the movie 9 to 5, Maria Delgado worked mornings and her sister, who came in a few minutes before Maria left, worked the same position in the afternoons. This type of flexible work arrangement is known as __________.

Job sharing

In a learning organization, we would expect to find ____________.

Knowledge management

As a way to communicate innovations and new ideas with all employees inside McDoogles Game and Play, Jim McDoogle uses a tool called the McDoogle Black Box to facilitate sharing this information. McDoogles is what kind of organization?

Learning

In a learning organization, _____________.

Managers serve as facilitators who support teams

Merlin is a proofreader of manuscripts for a large New York City publisher. He receives manuscripts electronically and, using his word processing software at home, makes correction and comments for the authors. Merlin's manager may be concerned that _________.

Merlin may be distracted by computer games or his children when they are at home during the day and will not get his work done.

One advantage of division of labor is _______________.

Pay can be based on the skills actually used on the tasks performed, allowing for lower labor costs overall

At Al Rubber, the inside sales staff were expected to improve on-time deliveries of the product although the production people do not report to the sales people. In this case, Al Rubber had delegated ________ without ________.

Responsibility; authority

Which of the following is considered a contemporary organizational design?

Team

Desmond works for a technology firm in Virginia from his home in South Carolina. He is able to stay connected through Skype, Messenger, and the organization's intranet. Desmond's work arrangement is most like which of the following?

Telecommuting

A noticeable difference between the traditional structures and the team structure is _______________.

The absence of a clear chain of command in a team structure.

The major disadvantage of the divisional structure is ____.

The duplication of functions that increases the organization's costs and reduces efficiency.

Which one of the following is the best example of a network organization?

The local chapter of the American Heart Association employee two full-time people but contracts with creative writers, printers, promoters, and temporary workers for its annual Heart Walk event

If Coca-Cola wanted to open a facility on Redagustan, a country with little economic development, it should __________.

Use a more formal and mechanistic structure

At Vermont Teddy Bear, some employees cut the pieces of fabric, others sew them together, others stuff the bears, and others dress them according to the customer's specifications. Vermont Teddy Bear uses _____.

Work specialization

At the local ice cream parlor, every employee had his or her own specialty. Ron made all the banana splits, Ross made the ice cream cakes, Maddi made the ice cream cookies, and Reese took care of all the chocolate dips. This is an example of which of the following?

Work specialization

"You're not the boss of me," a plaint often heard on the playground, is best related to the concept of ___________.

authority