Chapter 7 Intercultural Communication

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Which of the following have individualistic cultures?

1- Netherlands 2-Australia 3-United States

In the dominant culture of the United States, which of the following are true regarding the unemployed

1- The unemployed become dependent 2-Without an occupation, individual identity is sacrficed

Maria lives with her parents, a fact she does not disclose to her work colleagues complain about the hassles of home ownership, Maria just smiles and shakes her head. This is an example of the

1- assimilation goal

Which of the following countries are uncertainty rejecting?

1-Japan 2-France 3-Russia

Which of the following countries have collectivist cultures?

1-Peru 2-Thailand 3-Japan

Which of these countries are considered uncertainty- accepting?

1-Singapore 2-India 3-United States

Which of the following are ways a non-dominant group may seek to relate to a dominant group?

1-assimilation 2-accommodation 3-separation

In order to improve intercultural communication, you should avoid

1-ethnocentrism 2-stereotypes

Which of the following are On-time cultures?

1-the United States 2- Northern Europe 3- Canada

dominant culture

A culture determined by who has the power and influence in traditional social structures like politics, religious institutions, schools, and businesses; in the United States the dominant culture is white, male, able-bodied, straight, married, and employed.

non-dominant culture

A term that includes people of color, women, gays/lesbians/bisexuals, people with disabilities, the lower/working class, the unemployed, the underemployed, the bankrupt, the young, and the elderly.

Whose study that involved more than 100,00 managers from 40 countries is the primary source of information about individualistic and collectivist cultures?

Hofstede

Which of the following is an example of a stereotype?

Irish people drink excessively

True or False: Members of uncertainty- rejecting cultures rely on nonverbal cues to reduce uncertainty

True

True or False: You should study intercultural communication because local business is now worldwide

True

stereotype

a generalization about some group of people that oversimplifies their culture

prejudice

a negative attitude toward a group of people just because they are who they are

The _ goal is achieved when the non-dominant group has a positive relationship with the dominant group while still maintaining its own identity

accommodation

The _ goal is achieved when the non-dominant group has a positive relationship with the dominant group while still maintaining its own identity.

accommodation

self-assessment helps you to understand how your _ influence intercultural communication

attitudes toward different cultures

A Canadian traveling in Latin America will

be an On-time individual is a Sometime culture

Using nonverbal and verbal communication that is culturally appropriate for the person with whom you are interacting is the definition of

code sensitivity

New technology makes it easy to

communicate worldwide

If you _ people who have stereotyped you, they will be less likely to make stereotypical comments

confront

The practice of measuring a culture in its own context is called

cultural relativism

Which of the following is the best way to reduce prejudice?

education

Religious beliefs and the appropiate age for a woman to marry are examples of

elements that can define a culture

People who feel that Americans should only speak English are exhibiting

ethnocentrism

True or False: No member of an On-time culture is ever late

false

To improve intercultural communication, provide and receive

feedback

Because intercultural communication is becoming commonplace, you can

find many opportunities to practice your skills

By studying intercultural communication, you can learn more about cultural enemies and

gain an understanding of them

People are more likely to stereotype

groups with whom they rarely interact

To improve intercultural communication, understand that other cultures _ your own culture

have as much value as

The same problems that affect interpersonal communication _ intercultural communication

impact

On-time cultures believe that it is _ to arrive at meetings on time

important

In Sometime cultures, business is often conducted

in public

A group that is a numerical minority may show prejudice toward a group that is the numerical majority, particularly when majority group

lacks power

In order to communicate more easily with people from another culture, you should

learn something about their culture

U.S resident Harun lost his legs in a car accident and attends a support group that is very warm and welcoming to those with disabilities. Harun is part of a _

marginalized group

In an individualistic culture, people are more likely to

move from job to job

Gay and Lesbian societies and ethnic groups in the United States are examples of groups who are

outside the dominant culture

When you plan to communicate with people from a different culture

plan how to address conflicting beliefs

Having a negative attitude toward a group of people because they are who they are is the definition of

prejudice

If you assess intercultural interactions with the goal of improving future communication, you are practicing

reflexivity

If people receive a positive comment that is based on a stereotype, they are likely to

respond negatively

When a non-dominant group relates almost exclusively with its own group, living an isolated life within a dominant culture, that is known as

separation

A gay Jewish adolescent American belongs to

several non-dominant cultures

cultural relativism

the belief that another culture should be judged by its own context rather that measured against your culture

Ethnocentrism

the belief that your own group or culture is superior to other groups or cultures

intercultural communication

the exchange of information between individuals who are unalike culturally

In cities in the United States, you are likely to interact with people from a variety of cultures because of

the increase in refugees and immigrants who live and work in metropolitan areas

assimilation goal

the marginalized group attempts to fit in with the dominant group

accommodation goal

the marginalized group manages to keep its identity while striving for positive relationships with the dominant culture.

separation goal

the marginalized group relates as exclusively as possible with its own group and as little as possible with the dominant group

culture

the socially transmitted behavior patterns, beliefs, attitudes, and values of a particular period, class, community, or population.

Cultures that are more likely to accept political refugees are

uncertainty-accepting

A culture is a unique combination of elements, including ways of behaving and ways of thinking

unite a group of people

A culture is a unique combination of elements, including ways of behaving and ways of thinking, that

unite a group of people

In the United States, the dominant culture is

white, male, and straight

You should speak to someone who is different from you when

you want to learn


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