Chapter 8 business review

On average, the percentage of employees' compensation spent on benefits is: a. less than 5% b. 10-20% c. 20-40% d. more than 50%

20%-40%

T or F: Employers are required by law to provide some benefits to employees

True

T or F: Human Resources are the ppl who work for a business

True

T or F: managers and employees do not always have the same immediate goals

True

T or F: most jobs today require at least a hs education

True

True or false. There are greater numbers of both older and younger employees in the workforce today than there were in the past.

True

blue-collar worker

When your job involves a great deal of manual work

downsizing

a planned reduction in the number of employees in order to cut costs and make a business more efficient

Which is NOT a major goal of human resources dept: a. set prices on products and services b. match employees abilities with specific jobs c. maintain a satisfying work environment d. protect employees health and well-being

a. set prices on products and services (HR do not do this)

Flextime

allows employees some choice in how their work days and hours are arranged

Glass ceiling

an artificial limit placed on minority groups moving into positions of authority and decision making

Labor union

an organized group of employees who negotiate w/ employers about issues (such as wages & working conditions)

Some employees can complete part or all of their work away from the business site under: a. flextime b. flexplace c. job sharing d. personal time

b. Flexplace

An employee to whom a company makes a long-term commitment is considered to be a. full-time b. part-time c. permanent d. temporary

c. Permanent

A person whose work is more mental than physical and involves the handling and processing of information is a ___ a. blue-collar worker b. human resources manager c. white-collar worker d. entrepreneur

c. White collar worker

Benefits

compensation in forms other than direct payment

Base plus incentive

compensation plan that combines wage or salary with an additional amount based on the employee's performance

Incentive systems

connect the amount of compensation to the quality or quantity of an employees performance

Major influences on the workforce include:

consumer preferences, economic conditions, new technologies, and business competition

Which would not be a part of the company's human resources? a. managers b. full time employees c. temporary employees d. all would be included as human resources

d. all

The term most closely related to diversity is: a. affirmative action b. discrimination c. minority d. inclusion

d. inclusion

Salary and wages

direct payment of money to an employee for work completed

The final step in the hiring process:

employee orientation

Termination

ends the employment relationship between a company & an employee

What type of business has construction companies, engine manufacturers, and coal mines

goods-producing businesses

The U.S. workforce is made up of nearly ___ people.

160 million

temporary employee

An employee hired for a specific time or to complete a specific assignment

T or F: Computers and tech are drastically changing white-collar jobs, but they have not yet had an impact on blue-collar jobs to any great degree.

False

T or F: Employers are forbidden by law to assign employees tasks that are not physically comfortable at all times.

False

T or F: The civil rights act of 1964 prohibits job discrimination based on disabilities

False

T or F: a straight salary pays an employee a specific amount of money for each hour worked

False

True or False. Companies should interview all prospective employees who apply for a job.

False

Compensation and benefits

Human Resources activity involving wage, salary, and benefits planning

employee relations

Human resource activity involving enforcement of company policy

Planning and staffing

Human resource activity involving job analysis and recruitment

performance management

Human resource activity involving managing promotions and terminations

Occupational category where employment growth is expected to be SLOWEST over the next 10 years:

Office and administration support

Occupational Outlook Handbook

The Bureau of Labor Statistics publication that provides detailed and up-to-date info about the U.S. workforce

A full-time employee regularly works a schedule of at least 30 hours or more per week

True

workforce

made up of all ppl 16 years and older who are employed or looking for a job

The benefits of workplace diversity can be classified as

organizational, individual, and societal

Time wage salary

pays an employee a specific amount of money for each hour worked

outsourcing

removes work from one company and sends it to another company that can complete it at a lower cost

Which type of business includes insurance companies and dentists?

service-providing businesses

Job analysis

specific study of a job to identify in detail the job duties and skill requirements

Promotion

the advancement of an employee to a position with greater responsibility

Compensation

the amount of money paid to an employee for work performed

Transfer

the assignment of an employee to another job in the company w a similar level of responsibility

Diversity

the comprehensive inclusion of ppl with differences in personal characteristics & attributes

Organization culture

the environment in which ppl work made up of the atmosphere, behaviors, beliefs, and relationships.

Work environment

the physical conditions & psychological atmosphere in which employees work