Chapter 8 Chapter Quiz

Physical attributes people are born with is discussed under the ______ dimension of diversity. evolving personality permanent organizational

permanent

Diversity workshops are aimed at achieving what goal? compliance with ethics laws mission conformity memorization of the code of conduct self-awareness and discussion

self-awareness and discussion

Creating a strategic diversity plan is a crucial step in successfully implementing a diversity initiative. True False

True

The permanent dimension of diversity is the primary focus of the Equal Employment Opportunity Commission (EEOC). True False

True

Undocumented workers generally meet labor needs by performing low-skill, low-paying jobs others are disinterested in performing. True False

True

Three key gender discrimination issues for businesses are pay inequality, the glass ceiling, and ______. compensation dress codes pregnancy office climate

pregnancy

What does the Equal Pay Act attempt to accomplish? industry-determined position benchmarks prohibition of pay inequality based on gender universal standards for base pay regulation of executive pay excesses

prohibition of pay inequality based on gender

Increasing ______ is a competitive advantage of increasing workplace diversity. intern happiness stakeholder goodwill market share diversity

stakeholder goodwill

______ is an example of an attribute studied under the evolving dimension of diversity. Workplace status Agreeableness Educational attainment Country of origin

Educational attainment

Which law made many aspects of at-will employment illegal? Equal Employment Opportunity Act Americans with Disabilities Act The Fourteenth Amendment Title VII of the Civil Rights Act

Title VII of the Civil Rights Act

Consciously or unconsciously treating someone who is extroverted and agreeable with more respect than an introverted person is an example of what dimension of diversity? Evolving Permanent Personality Organizational

Personality

What is similar about business approaches to both tattoos and religious practices? Policies should be enforced on a case-by-case basis. Policies must be applied consistently for all employees. Employees should expect that others may be uncomfortable with both in the workplace. Employees should do their best to suppress both tattoos and religion in the workplace.

Policies must be applied consistently for all employees.

Mr. Grimm wants to treat employees at his company who may become pregnant fairly and ethically. What action should he take to accomplish this goal? Provide appropriate job accommodations to pregnant employees. Require pregnant employees to sign up for FMLA. Create a separate set of pregnancy-friendly tasks for pregnant employees. Reassign all of an employee's work once she becomes pregnant.

Provide appropriate job accommodations to pregnant employees.

Practicing a religious belief is allowed in a workplace if it meets the criteria of being sincere and unharmful. True False

True

The first step a company should take to enhance diversity is to conduct an assessment of how deeply diversity is engrained in an organization. True False

True

Which two principles should guide workplace discrimination decisions? agreeableness and Conscientiousness fairness and respect for all customer preference and company fit profit maximization and liability minimization

fairness and respect for all

Age, height, religion, education, and geographic location are all factors in the organizational dimension. True False

False

Members of a dominant group are often aware of their status relative to others. True False

False

A company purchasing wheelchair-friendly desks or modifying signage for visually impaired employees and customers demonstrates ADA compliance. True False

True

Wyatt wants to improve his company's hiring diversity. What should he do to achieve this goal? target job ads to diverse population outlets and networks hire anyone from underrepresented groups offer higher salaries to applicants from underrepresented groups use contemporary language in his job description

target job ads to diverse population outlets and networks

Employment-at-will refers to an employer's ability to discharge employees at will as long as no contracts or laws have been broken. True False

True

One way to emphasize diversity is to link manager bonuses and promotion to diversity goals. True False

True

Which law prohibits dismissing or not promoting an employee over the age of forty on the basis that the employee is "too old" to perform the job? Title VII of the Civil Rights Act Americans with Disabilities Act Age Discrimination Employee Act Equal Pay Act

Age Discrimination Employee Act

An employer must take corrective action if it has knowledge of an employee engaging in sexual harassment. True False

True

Self-categorization theory refers to how individuals define themselves based on ______. their federal classification a social identity factor what others think of them their socioeconomic status

a social identity factor

What is an example of harassment? a supervisor who fails to comply with reasonable accommodation requests a supervisor who sends too many follow-up emails an employee who makes fun of all the female interns in the workplace an employee raising their voice at another employee once

an employee who makes fun of all the female interns in the workplace

The Baxter Corporation has had many women and minority group members in high-level managerial positions, but never as the CEO of the company. What kind of discrimination does this scenario describe? diminishing return nepotism glass ceiling racial profiling

glass ceiling

Susan is in charge of a group of workers with very different personalities, religious commitments, and life experiences. To be an effective manager of this diverse team, what should Susan do? provide all workers with a common mission require that workers assimilate to her particular way of doing things set separate missions for each member separate workers into groups where members share characteristics to minimize conflict

provide all workers with a common mission

In order to control the flow of immigrants entering the country, the United States created a ______ to designate the amount immigrants from each country. waiting period needs based employment list quota system trial period

quota system

The Americans with Disabilities Act requires employers to provide ______ for employees with disabilities. reasonable accommodations higher base pay pay bonuses limited schedules

reasonable accommodations

Racial and ethnic stereotypes are often formed by ______. television level of education segregation economic level

segregation

A group of employees who live in the same neighborhood tend to associate with each other at work. This is an example of what aspect of diversity? evolving organizational personality self-categorization

self-categorization