Chapter 9 Online Retail & Services Matching
74) Thus far, the most successful and innovative pure-play online retailer is ________.
Amazon.com, Amazon
67) ________ occurs when retailers of products must compete on price and currency of inventory directly against the manufacturer.
Channel
80) ________ provide integrated airline, hotel, conference center, and auto rental services at a single Web site.
Corporate Online Booking, COBS
75) The leading provider of account aggregation technology is ________.
Yodlee
70) A(n) ________ provides a financial snapshot of a company's assets and liabilities (debts) on a given date.
balance sheet
79) The four major sectors in the travel market are airline tickets, hotel reservations, cruises/tours, and ________.
car rentals
77) The four main online retail business models are virtual merchants, multi-channel merchants, manufacturer-direct firms, and ________ merchants.
catalog
73) In a(n) ________ strategy, traditional merchants combine their offline retail and online retail stores and services to provide a seamless customer experience.
multi-channel
76) In a(n) ________ model, products are made prior to orders received based on estimated demand.
supply-push
72) A(n) ________ is a single channel Web firm that generates almost all its revenues from online sales.
virtual merchant
71) If a firm's ________ is only marginally positive, or negative, the firm will likely have trouble meeting its short-term obligations.
working capital
conflict 68) ________ refers to the ability of firms to survive as profitable business firms during the specified period.
Economic viability
78) ________ are sites that provide consumers with comparison shopping services, independent financial advice, and financial planning.
Financial portals
69) ________ measures the percentage of sales revenue a firm is able to retain after all expenses are deducted from gross revenues.
Net margin
66) ________ is the leading supplier of reservation, table management, and guest management software for restaurants.
OpenTable
