Chapter 9 Practice Quiz

Problem-resolution teams are responsible for exploring possibitilies and alternative with the broad objective of developing a new product or service. True False

False page 288 Problem-resolution teams are created for the purpose of focusing on solving ongoing problems or issues. Creative teams are responsible for exploring possibilities and alternatives with the broad objective of developing a new product or service.

An ad hoc team is basically a hybrid cross between a problem-resolution and a creative team. True False

False page 289 Ad hoc team is basically a hybrid cross between a problem-resolution and a TACTICAL team.

Tactical teams have the broad objective of solving ongoing issues. True False

False page 289 Tactical teams are responsible for executing a well-defined plan.

Over time, feelings of commitment between the team and the individual often stabilize, usually at a high level. True False

False page 294 Over time, feelings of commitment between the team and the individual level stabilize, usually at a LOW level.

The cognitive processes held in common by members of a team regarding how they acquire information, analyze it, and resopnse to it is called team decision making. True False

False page 302 SHARED MENTAL MODEL is the cognitive process held in common by members of a team regarding how they acquire information, analyze it, and response to it. page 305 Decision making in teams is a multilevel theory. Multilevel, team informity, staff validity, and dyadic sensitivity.

Trustworthiness is a personality characteristic, a willingness to rely on others and thus be vulnerable. True False

False page 302 Trustworthiness is the quality of a party to be trusted. Trust propensity is a personality characteristic, a willingness to rely on others, and thus be vulnerable.

All teams complete all stages of the team life cycle. True False

False pages 291-294 The teams may progress through the model at different rates. The final two stages in the five-stage model of group development may NOT occur for all teams.

Conflict management behaviors only include those that prevent conflict from occurring. True False

False page 299 Conflict among members is unavoidable. in any team. Conflict management behaviors include those behaviors that prevent conflict from occurring AS WELL AS THOSE THAT HELP MEMBERS DEAL WITH CONFLICT ONCE IT DOES OCCUR.

Research questions can be posed at the individual, team, and organizational level of analysis. True False

True page 285

The term micro is often used to describe research at the individual level of analysis, while macro is used to describe research at the organization level of analysis. True False

True page 286

The achievement of the team and the satisfaction of the individual are incumbent to the maintenance phase of socilization. True False

True page 294

Operations within a team that permit it to function smoothly and efficiently are generally termed team processes. True False

True page 297

Competitive conflicts tend to strengthen relationships as members become more confident that future conflicts can also be resolved. True False

True page 299

Collective efficacy refers to a shared belief that the team can be successful. True False

True page 301

Teams with a strong sense of collective efficacy are more likely to succeed. However, experiencing collective efficacy too early in their life cycle can be detrimental to the team's success. True False

True page 301

Cross-training has been found to enhance shared mental models. True False

True page 304

Groupthink is a model of thinking in which team members consider consensus to be more important than rational, independent thinking. True False

True page 304

Team informity is the general level of how well informed the team is on the issues they must address. True False

True page 305

Much of what is known about team training has come from military applications. True False

True page 307

Multiteam systems are characterized by not only having their own team-level goals, but also having overarching system-level goals. True False

True pages 290-291