Chapter 9. Step Up Your Career

Identify good tips to follow if terminated from a job. - go on vacation and rethink your options - contact your network; start looking - update your resume

- contact your network; start looking - update your resume

When searching for a job, the 3-tier plan for targeting employment opportunities is divided up with: - 30% to 40% of efforts spent on ideal choice jobs - 50% of efforts targeting ideal jobs - 30% to 40% of efforts spent on 2nd choice jobs - 50% of efforts targeting 2nd choice jobs

- 50% of efforts targeting ideal jobs - 30% to 40% of efforts spent on 2nd choice jobs

Identify any good strategies to exceed expectations while starting a new job. - share credit when it is due - constantly give out ideas - always represent the company by your attire - show up early for work

- share credit when it is due - always represent the company by your attire - show up early for work

Following the "__________ minute rule" results in completing short "to do" items using the time between meetings, or while waiting for someone to meet with.

5

It's important to be concerned about your performance during the "honeymoon period", which is the first few months of employment, since _______. A) employers will expect excellent performance B) there's a learning curve and you will want to do things right

A) employers will expect excellent performance

If a person is released/fired from employment, he/she might still be able to ask for a(n) _______. A) letter of recommendation B) extension on benefits C) some additional pay

A) letter of recommendation

It is advisable for a new, small business owner to join the Chamber of Commerce in order to _____. A) network B) be compliant C) attract customers

A) network

If during normal employment a person works about 40 hours per week then searching for employment should be _____. A) about 20 hours per week (about one half) B) about 40 hours per week

B) about 40 hours per week

When starting a small business yourself, it is necessary to ____. A) buy money management software B) apply for a federal Employer ID number C) join the Chamber of Commerce

B) apply for a federal Employer ID number

Most employments will have a weekly, monthly, or yearly _____ to determine strengths and weakness that could be used to promote, compensate, or even fire employees. A) employee audit/analysis B) employee appraisal/evaluation

B) employee appraisal/evaluation

When people are faced with sudden unemployment, they tend to ______. A) enroll in higher education B) forget about staying healthy C) get active about finding alternate incomes

B) forget about staying healthy

If ever terminated from a job, remember that about ____ of all jobs are found by networking. A) 10% B) 30% C) 70%

C) 70%

To file for unemployment, a person must __________. A) contact his/her employer and request the employer to submit information B) wait to receive a letter in the mail concerning unemployment benefits C) contact the Department of Labor, CareerOneStop and follow the online directions

C) contact the Department of Labor, CareerOneStop and follow the online directions

When faced with sudden unemployment, a person might recognize that he/she is underqualified for the career and therefore they might _______. A) pick a new career B) embellish his/her resume or portfolio C) enroll in higher education

C) enroll in higher education

If a person faces sudden unemployment, one thing that person can most assuredly can do is to ________. A) stop paying rent/mortgage B) find a new job C) cut up credit cards D) cut frivolous spending

D) cut frivolous spending

True or false: The company culture of an organization is based on the amount of art and music the company presents to its employees. True False

False

Notable employee

Petra always has a genuine smile whenever the next customer engages her and she will explain additional options that the customer might not have considered, which has no impact on her areas of activity.

A(n) __________ package is the compensation given to an employee once he/she is released from employment (often, times the employee is laid out).

Severance

The proper forms of etiquette to be used in internet-related services, such as emails, is called ___________.

netiquette

One tool for self-improvement is called ___________ and it is described as using your imagination to picture success and the route to it. This is a popular tool in sports and business.

visualization

Identify a few tips to make yourself standout in the workplace. - Take initiative - Do only what is asked of you - have a positive attitude - Always be excited - Learn and use people's names

- Take initiative - have a positive attitude - Learn and use people's names

Identify the questions to ask to help understand a company's culture. - What do people tend to wear? - Where did everyone earn their degrees? - Do employees take a lot of breaks? - What is the level of gossip?

- What do people tend to wear? - Do employees take a lot of breaks? - What is the level of gossip?

When possible, try to match ____ and ____ so that each day might bring you closer to your desired dream job/career. - avocations - personal life - career goals - to do lists

- career goals - to do lists

Identify a few good "to do list" items for a person working in a distribution-based company. - ponder over whether your personal goals in life are being met - contact the London office concerning trans-Atlantic shipping - craft a presentation for next week's office meeting - schedule a meeting with senior HR manager

- contact the London office concerning trans-Atlantic shipping - craft a presentation for next week's office meeting - schedule a meeting with senior HR manager

Identify a few activities that could enhance productivity and marketability while employed. - continuing education - joining a professional society - presenting at conferences - reviewing trade journals - seeking other jobs

- continuing education - joining a professional society - presenting at conferences - reviewing trade journals

Recruiters and employment agencies can assist you in your job search by _________. - helping with your resume - knowing who is hiring - doing all of your job search work for you - finding you a job

- helping with your resume - knowing who is hiring - finding you a job

Identify any good strategies to exceed expectations while starting a new job. Multiple select question. keep your boss informed speak highly of your workplace participate in workplace gossip leave work a bit late

- keep your boss informed - speak highly of your workplace - leave work a bit late

Identify any workplace goals that could support long-term career goals. - performance evaluations - professional development opportunities (e.g., seminars and continuing education) - workplace gossip with self-promotion - positive relationship with superiors

- performance evaluations - professional development opportunities (e.g., seminars and continuing education) - positive relationship with superiors

Identify attributes that are considered protected by anti-discrimination law. - workplace bullying - sexual orientation - religious affiliation - gender - ethnicity - being a jerk - disability

- sexual orientation - religious affiliation - gender - ethnicity - disability

The purpose of the performance appraisal is to identify the employee's _____, _____, and _____ for growth in the company. - strengths - opportunities - weaknesses - job title

- strengths - opportunities - weaknesses

Identify any good netiquette tips to follow in professional settings. - use texting-codes to save space (e.g., lol, btw, brt, afk, rofl, omg) - treat all emails as a professional letter - always spell-check - always re-read for clarity - keep emails brief and to the point

- treat all emails as a professional letter - always spell-check - always re-read for clarity - keep emails brief and to the point

Nondiscriminatory workplace harassment is a term that describes supervisors who use covert aggression to harm employees. The options for the employee are:______. - try to get along - push back - be cautious about doing anything wrong to give toxic managers an - excuse for retaliation - report them and take legal action - resign

- try to get along - be cautious about doing anything wrong to give toxic managers an excuse for retaliation - resign

Which of the following statements provides a "positive attitude" during times of unemployment? A) Until I have a job, we cannot afford the dental procedure. B) We can vacation there once I find a job. C) No, we cannot buy that without me having a job.

B) We can vacation there once I find a job.

poor energy management

Blake tends to respond to all the non-emergency emails at home, after work hours.

In a new job, ______ expectations is a sure way to be considered as a successful hire. A) under-shooting B) meeting C) exceeding

C) exceeding

Being in control of "energy management" can be best described as ______. A) basically, running out of energy by the end of the day and not sooner B) getting all the correct results and producing the products that are expected and valued by employers C) leveraging the "right" energy to each action item

C) leveraging the "right" energy to each action item

The "5-minute rule" is best described as _______. A) only spend 5 minutes or less on emails B) only spend 5 minutes or less on breaks (personal time) C) maximizing your time to complete short "to do" items

C) maximizing your time to complete short "to do" items

Identify a few attributes leading to "workplace burnout". - cynicism - taking less vacation time - taking work home - working long hours - finding balance - long commutes to work - showing up to "punch in the clock"

- cynicism - taking less vacation time - taking work home - working long hours - long commutes to work - showing up to "punch in the clock"

Which of the following is considered by most employers as the most important determining factor for successful employment? A) positive attitude B) active listener C) self confidence D) taking initiate E) professionalism

A) positive attitude

Netiquette can be defined as ______. A) proper behaviors using the internet, such as emails B) collected materials found in an e-portfolio C) proper manners at "highly class" restaurants

A) proper behaviors using the internet, such as emails

If a person loses his/her job, it is a good idea to contact _____. A) service providers (e.g., electric and water company) to request lowered rates on loans B) the bank and seek a living expense loan C) friends and family to request personal loans until employment is secured

A) service providers (e.g., electric and water company) to request lowered rates on loans

Many successful people use this habit to prioritize things that matter from things that don't or are out of the reach of control. A) "sleep on it" B) make a "to do list" C) meditate and focus

B) make a "to do list"

As employees become acclimated to a new job, smart employees learn to maximize their ______ so they can exceed expectations. A) peers B) networks C) time

C) time

good energy management

Markus tends to use his smart phone to respond to "in-house" emails between meetings.

Invisible employee

Petra always appears pleasant enough and did her job correctly; she's on time and never had any discipline issues, just like the other 50 employees.

True or false: generally speaking, workplace politics exist in all employments. True False

True

Staying home and watching TV while job searching is a great way to _________. - waste of time - escape from the problem - feel productive - relieve stress

- waste of time - escape from the problem

What is one thing that you can pretty much count on existing at any workplace? A) workplace politics B) upward mobility C) benefits D) employee breaks

A) workplace politics

The data indicates that when a person is faced with sudden unemployment, his/her _____ is negatively impacted. A) social life B) self-esteem C) sense of humor

B) self-esteem

If a person is faced with sudden unemployment, that person could productively increase their income by ______. - going back to school (loans and loan deferment) - doing "odd" jobs like painting or cleaning houses - staying at home - selling some possessions

- doing "odd" jobs like painting or cleaning houses - selling some possessions

Identify a few frivolous spending items than can cut from someone's budget if that person faces sudden unemployment. - family vacation - student loan(s) - eating out - electric/water bill(s) - extra perks found in cell phone plans - rent/mortgage - going to the movies

- family vacation - eating out - extra perks found in cell phone plans - going to the movies

Identify any good netiquette tips to follow in professional settings. - have clear subject lines - check your email multiple times a day - respond to emails within 24h - use emoticons whenever possible - have complete sentences

- have clear subject lines - check your email multiple times a day - respond to emails within 24h - have complete sentences

Identify common attributes to a company's culture. - workplace politics - workplace norms - company values - company insurance provider - employees' attitudes toward administration - company's location

- workplace politics - workplace norms - company values - employees' attitudes toward administration

In some employments, when a person is laid off, he/she might be able to get some continuing pay and benefits, this is called a _______. A) severance package B) blanket coverage C) safety net

A) severance package

Status-blind harassment is best defined as ______. A) victimization of a person without regard to those attributes considered to have protected status by law B) victimization of a person by an employer who is actually blind or has significantly impaired vision C) victimization of a person due to either or any combination of gender, sexual orientation, ethnicity, religious affiliation, and/or disability.

A) victimization of a person without regard to those attributes considered to have protected status by law

When a person who just lost his/her job makes a ranked-list of of action items to maximize the remaining resources to help find employment resolution, this is called ________. A) Occam's razor B) job loss triage C) common sense

B) job loss triage

At the beginning of employment, time is mostly controlled by ______. A) the new employee B) the boss

B) the boss

The "right to work" states, allow for (discrimination) (the right to hire) (protection against being fired)________. A) protection against being fired B) the right to hire C) discrimination

B) the right to hire

When faced with sudden unemployment, it is highly recommended for that person to remind his/her self that this is _______. A) what happens when you work for a bad boss (or company) B) what you get if you make mistakes (or something similar) C) only a temporary setback

C) only a temporary setback

Job loss triage can best be described as ______. A) finding another job as soon as possible B) supporting someone during a difficult time C) prioritizing action items

C) prioritizing action items

If a person loses his/her job, it is a good idea to contact _____. A) the bank and seek a living expense loan B) friends and family C) the bank (debtors) to request lowered rates on loans

C) the bank (debtors) to request lowered rates on loans

Whose responsibility is it to become knowledgeable and complete all the forms needed for unemployment benefits? A) the government B) the employer C) the employee

C) the employee

Status-___________ harassment is defined as the victimization of a person without regard to those attributes considered to have protected status by law.

blind

There are laws protecting against unfair treatment of people based on age, sex, disability, national origin and many other characteristics that all come under the category of ___________.

discrimination