Chapter Quizzes
Contemporary Issue Management
Is an interactive forward process
Which statement is not correct about the business society interdependence?
Actions by governments rarely affect business
once an organization has implemented the issue management program; it must:
Study the results and make necessary adjustments
Which of the following is not an example of stakeholders' economic power?
A social group protests the governments decisions to raise taxes.
Customers can exercise economic stakeholder power by:
Boycotting products if they believe the goods are too expensive
The explosive use of social media is an example of
Customer environment
Stakeholder groups include:
Environmental activist, shareholders, business support groups
The Five types of stakeholders' power recognized by most experts are:
Voting, economic, political, legal and informational power
What stakeholder group(s) can exercise legal power?
Customers, employees, shareholders
Corporations that run their operations according to the stakeholder theory of the firm create value by:
Increasing their stock price, developing their employees' professional skills, innovating new products
With explosive growth of technologies that facilitate the sharing of information, the kind of stakeholder power has become increasingly important
Informational Power
Proactive companies are:
Much less likely to be blindsided by crises and negative surprises
What kind of power might a local community use to influence a company's decisions?
Publicizing an issue, challenging whether a business activity should continue to operate, lobbying government policy makers for regulations.
Which of the following statement is not true about the interactive social system?
The boundary between business and society is clear and distinct
Over time the nature of business relationship with its stakeholders often
Evolves through a series of stages
The drivers of stakeholder of engagement are:
Goals, motivation, operational capacity