chapter8 smartbook

Which of these would be considered observable artifacts in an organization? (select all that apply) Decorations Awards Sales Rituals Values

Awards Rituals Decorations

A system of shared beliefs and values that develops within an organization and guides the behavior of its members is called organizational ______. culture policies attitude demeanor

culture

A _____ culture has an internal focus and values flexibility rather than stability and control. hierarchy clan adhocracy market

clan

Philosophies, beliefs, and norms that are explicitly stated by the organization reflects its _____ values. enacted achieved observed espoused

espoused

Espoused values in an organization's culture represent the physical elements such as awards and rituals values and norms actually exhibited in the organization least observable elements of the culture explicitly stated values and norms the organization prefers

explicitly stated values and norms the organization prefers

The readily apparent symbols and manifestations of an organization's culture are called its _____. vision statements basic assumptions espoused values observable artifacts

observable artifacts

Organizational culture: (select all that apply) is the social glue that binds members of the organization together helps employees understand why the organization does what it does is passed on to new employees through socialization and mentoring significantly affects work outcomes at all levels of the organization represents beliefs and values shared among workers is written down clearly in the organization's code of conduct encompasses beliefs, knowledge, and behavior patterns, but not values

is the social glue that binds members of the organization together helps employees understand why the organization does what it does is passed on to new employees through socialization and mentoring significantly affects work outcomes at all levels of the organization represents beliefs and values shared among workers