Chapters 1-5

a. your self-concept matches your ideal and ought selves

According to Self-Discrepancy Theory, you are more likely to experience high self-esteem if ____. a. your self-concept matches your ideal and ought selves b. you prioritize your ought self over your ideal self c. your relational partners support your self-concept d. you strive for your most idealistic self at all times

d. Concealment

According to Table 5.3, Types of Deception, which of the following types refers to revealing only part of the truth while leaving out important information? a. Vague b. Avoidance c. Lying d. Concealment

d. power

According to co-cultural communication theory, the people with the most __ within a society determine the dominant culture. a. ethnocentrism b. world-mindedness c. prejudice d. power

d. All of the answers are correct.

According to researcher Dominic Infante, how can you competently communicate with verbally aggressive people? a. Avoid teasing, bating, or insulting others. b. Minimize contact with people who are chronically verbally aggressive. c. Remain polite and respectful, and don't retaliate with your own attacks. d. All of the answers are correct.

a. transactional

According to the ___ model, there aren't senders or receivers; instead, participants constantly exchange verbal and nonverbal messages and feedback to collaboratively create meaning. a. transactional b. interactive c. linear d. instrumental

b. Employing benevolent prejudice

According to the chapter, which of the following is not a way to create intercultural competence? a. Practicing attributional complexity b. Employing benevolent prejudice c. Using communication accommodation d. Considering cultural influences on communication

c. Self-presentation

If you convince your sister to lend you her car by describing your clean driving record and devotion to speed limits, you are accomplishing what type of goal? a. Rhetorical b. Relationship c. Self-presentation d. Instrumental

b. synchronous communication

If you want to have an important conversation with a family member, you should first try to engage in a real-time conversation, or __. a. asynchronous communication b. synchronous communication c. public communication d. nonverbal feedback

b. low-context

In ___cultures, people tend not to presume that others share their beliefs, attitudes, and values; thus, they strive to be informative, clear, and direct in their communication. a. individualistic b. low-context c. high-context d. collectivistic

b. Control

In high-uncertainty-avoidance cultures, what do people place a lot of value on? a. Innovative class b. Control c. Comparative evaluation d. Change

a. "we" language

Phrases that both emphasize inclusion and enhance feelings of connection and similarity are known as ____. a. "we" language b. understandable messages c. "I" language d. the cooperative principle

a. communication skills

Repeatable goal-directed behaviors and behavioral patterns that you routinely practice and that reflect knowledge of competent communication are known as ____. a. communication skills b. communication competence c. fields of experience d. feedback

d. fundamental attribution error

The overwhelming tendency of people to attribute others' behaviors to internal rather than external forces is known as ___. a. self-serving bias b. stereotyping c. actor-observer effect d. fundamental attribution error

b. A mask covers the private aspects of your self.

What is the difference between your face and a mask? a. Your face is private, composed of your deeply held beliefs. b. A mask covers the private aspects of your self. c. You can have only one face but several masks. d. You recover from embarrassment by creating a new mask.

d. All of the above are correct

When evaluating someone's online face, which of the following do you consider as part of the content's warranting value? a. If it is supposed by others b. If it can be verified by alternative sources c. If it is obviously crafted by the person posting it d. All of the above are correct

c. outgroupers

When people communicate in rude or inappropriate ways, you're more inclined to form negative impressions of them if you see them as ___. a. ingroupers b. M-time followers c. outgroupers d. P-time followers

b. Ethics

Which feature of competent communication requires you to treat others with respect and communicate with them honestly, kindly, and positively? a. Effectiveness b. Ethics c. Appropriateness d. Connections

c. Algebraic

Which of the following impressions form over time? a. Halo effect b. Horn effect c. Algebraic d. Gestalts

c. Lack of nonverbal feedback

Which of the following is a main cause of empathy deficits? a. Increased feeling of online disinhibition b. Sense of invisibility when online c. Lack of nonverbal feedback d. Use of identity-based digital deception

d. Limiting mediated communication to a couple of messages per day

Which of the following is not one of the chapter's suggestions for competently using mediated communication? a. Avoiding misunderstandings by using clear language and appropriate amounts of detail b. Creating message drafts and revisiting them later before sending c. Using perspective-taking and empathetic concern when communicating online d. Limiting mediated communication to a couple of messages per day

b. Ethics

Which of the following is not one of the five features that define communication? a. Contexts b. Ethics c. Channel d. Media

b. Compare your impressions with a neutral source

Which of the following is not one of the five steps of perception-checking? a. Review your knowledge about the person b. Compare your impressions with a neutral source c. Question your impression d. Check your impression with the person

b. Symbolic

Which of the following is not one of the four characteristics of understandable language, according to the cooperative principle? a. Honest b. Symbolic c. Clear d. Informative

c. connotative meanings

You and your sister using the phrase "blue moon" to signal to each other when your mom is in a bad mood is an example of____. a. regulative rules b. constitutive rules c. connotative meanings d. denotative meanings

a. Flaming

___occurs when people say or do negative things online that they would never do in person. a. Flaming b. Butler lie c. Cyberbullying d. Deception