Chp.17 - MAR4156

39) Brazilian Carlos Ghosn is chief executive of:

A) Nissan Motor (Japan).

35) The ability to speak foreign languages is one difference between managers born and raised in the United States and those born and raised elsewhere; Which is true and reflects the earlier statement?

A) There are 200 million Chinese children studying English.

72) The differences between lean producers and US mass producers is in the way they deal with all of the following groups except:

E) managers.

37) Inge G Thulin is chief executive of:

B) 3M (USA).

38) Which of the following has an American woman as the chief executive?

B) PepsiCo (USA)

36) Indra K Nooyi is chief executive of:

B) PepsiCo (USA).

58) One of the potential drawbacks of a regional management center is that:

B) the cost can be prohibitive.

42) According to Prahalad and Hamel, a core competence has all of the following characteristics except:

C) it is easy for competitors to imitate.

41) When Brazilian Carlos Ghosn was installed as chief executive, he introduced two new words into Nissan's lexicon:

C) speed and commitment.

32) An important leadership task involves articulating all of the below mentioned points except:

C) status.

71) Which of the following assumptions does not belong in a list of characteristics of lean production?

D) maximize backwards integration

66) Which of the following does not belong in a list of mass production in an automobile company such as Ford?

D) outsource from supplier specialists

31) According to Carly Florina, former CEO of Hewlett-Packard, leadership is about:

D) connecting.

76) In developing countries, globalization's opponents accuse companies of:

E) all of the above

45) According to David Whitwam, former CEO of Whirlpool, one must create an organization whose people are:

A) adept at exchanging ideas.

69) Concepts such as "assembler value chains" and "downstream value chains" are associated with:

A) lean production.

62) Which form of organization design is capable of integrating geographic knowledge, product knowledge, functional competencies, and customer knowledge?

A) matrix structure

60) The organization design in which an employee reports to both a country manager and a functional manager is a(n):

A) matrix structure.

49) Which global marketing expert recommends an organization design based on a "global superstructure" that views the world in terms of 30 regions?

B) Kenichi Ohmae

51) Sony's Blu-ray DVD format has gained widespread acceptance; Sony, Sharp, Panasonic, and other Japanese manufacturers are all experiencing ________ sales of traditional electronics products

B) declining

75) Secondary shareholders include all of the following except:

B) employees.

48) In today's dynamic global competitive environment, organizations need to develop new forms of:

B) flexibility, efficiency, and responsiveness.

52) As a company's initial international business involvement becomes too much for a single manager or export department to handle, the next step is typically to establish a(n):

B) international division structure.

63) Having established that the matrix is appropriate, management can expect the matrix to integrate the following competency on a worldwide basis:

B) product knowledge and know-how.

59) Under the geographical and product division structures, for the company with French origins, France is:

B) simply another geographic market.

64) Which global company has dissolved its matrix structure in order to achieve "greater speed and efficiency by further focusing and flattening the organization"?

D) ABB

44) Joseph Tripodi is Chief Marketing and Commercial Officer of:

D) Coca-Cola (United States).

61) Boeing has reorganized its commercial transport design and manufacturing engineers from functional lines into a matrix organization; This new design is expected to have all but one of the following benefits:

D) provide customer contacts.

65) The key to successful matrix management is ensuring that managers are able to:

D) resolve conflicts and achieve integration.

54) Hershey rolled out a new line of condensed-milk candies, Yo-man, specifically targeting premium candy segment in:

E) China.

46) Which of the following is the best organization structure for global marketing?

E) There is no single "best" structure.

79) Nike came under fire from critics who alleged poor working conditions in the factories that make the company's athletic shoes; This is an example of the demand for:

E) corporate social responsibility.

78) In a socially responsible firm, employees perform all of the following except:

E) develop their own core ideologies on moral principles.

73) In contrast to the lean producers, US mass producers typically maintain operations that involve all of the following except:

E) employee teamwork.

70) Which of the following is not the way US auto mass producers operate?

E) lack of employee teamwork

55) A company with headquarters in the United States and operational units in the Netherlands, France, Italy, and Spain would be well advised to consider establishing a(n):

E) regional management center.

56) A company with headquarters in Europe and operational units in Canada, the United States, and Mexico would be well advised to consider establishing a(n):

E) regional management center.

47) In the fast changing, competitive environment, new global realities are emerging, which includes all of the following needs except:

E) to deliver success.

33) In addition to "selling" their visions, top management at both Whirlpool and GE face the formidable task of building:

C) a cadre of globally oriented managers.

50) Management writers often use terms like ________ to describe an organization in which autonomous business units operate with their own agendas and a minimum of horizontal interdependence

C) chimneys

43) Organizations in order to be globally successful must be viewed as portfolio of:

C) competencies.

57) The advantages that a regional management center can offer a company include all of the following except:

C) considerable cost saving.

67) Which of the following does not describe the Toyota Production System (TPS)?

C) fixed setup time

34) Yong Nam, CEO of LG, recently stipulated that English would be required throughout the company; His reasons for this action included all of the following statements except:

C) impede information sharing.

74) Primary stakeholders include all of the following except:

C) media.

53) Which of the following does not contribute to the establishment of an international division?

D) Management lacks desire to scan the globe for opportunities and threats.

40) Howard Stringer, a native of the United Kingdom, is Chairman of:

D) Sony (Japan).

77) Lessons that are learned from Starbucks' company's cooperation with NGOs include all of the following except:

D) appreciate the value of the NGOs dependence.

68) Employee ability is emphasized in a lean production environment; Before being hired, people seeking jobs with Toyota participate in the Day of Work, an assessment test to determine who has the right mix of qualities; These qualities include all of the following except:

D) decision making.

80) The universal concerns for global companies established by the United Nations Global Compact consist of the following three dimensions:

D) human rights, labor, and the environment.