CIS 105 ASU Week 5

Twitter makes its data available to third-parties through an

API (Application Programming Interface)

______________ is a paid subscription service offered by Amazon that gives users access to free two-day delivery (one-day in some areas), streaming music and video, and other benefits for a monthly or yearly fee.

Amazon Prime.

____________________________ is a subsidiary of Amazon.com that provides on-demand cloud computing platforms to individuals, companies and governments, on a paid subscription basis. The technology allows subscribers to have at their disposal a virtual cluster of computers, available all the time, through the Internet.

Amazon Web Services (AWS).

The _____________________ is an economic indicator that measures the satisfaction of consumers across the U.S. economy. It is produced by the _____________________ based in Ann Arbor, Michigan.

American Customer Satisfaction Index (ACSI); American Customer Satisfaction Index (ACSI LLC).

An __________________ is an integrated circuit (IC) customized for a particular use, rather than intended for general-purpose use.

Application-Specific Integrated Circuit (ASIC).

In computer science, _______________, sometimes called machine intelligence, is intelligence demonstrated by machines, in contrast to the natural intelligence displayed by humans and other animals. Computer science defines AI research as the study of "intelligent agents": any device that perceives its environment and takes actions that maximize its chance of successfully achieving its goals. See

Artificial intelligence (AI).

_______ refers to a social network platform feature where someone can follow updates without first getting their approval.

Asymmetric Communication.

What criteria ensures the wisdom of the crowd works?

Be diverse, so that participants bring different pieces of information to the table. Be decentralized, so that no one at the top is dictating the crowd's answer. Be independent, so that everyone focuses on information rather than the opinions of others correct. Offer a collective verdict

Social Media is used in business to:

Build reputation Attract clients Connect with like-minded business professionals Create a direct line of communication to customers

In management accounting, the ________________________ measures how long a firm will be deprived of cash if it increases its investment in inventory in order to expand customer sales. It is thus a measure of the liquidity risk entailed by growth.

Cash conversion cycle (CCC).

____________ occurs when manufacturers (brands) disintermediate their channel partners, such as distributors, retailers, dealers, and sales representatives, by selling their products directly to consumers through general marketing methods and/or over the Internet.

Channel conflict.

____________ is shared pools of configurable computer system resources and higher-level services that can be rapidly provisioned with minimal management effort, often over the Internet. ___________ relies on sharing of resources to achieve coherence and economies of scale, similar to a public utility

Cloud computing; Cloud computing.

a resource circulation system-they enable customers to both obtain and provide, temporarily or permanently, valuable resources or services through direct interaction with other consumers through a mediator- e.g., like flea markets that have been around a long time, but did not operate on a platform

Collaborative Consumption

How can you debias the framing effect?

Decide how to decide up front. Think through how you're going to make the decision before you go to make the decision. Challenge the information you get. Do your own analysis.

A _____________ is an unmanned aerial vehicle (UAV) utilized to transport packages, food or other goods.

Delivery drone.

__________ is the activity of buying or selling of products on online services or over the Internet.

E-commerce.

Key features that are most common to blogs

Ease of use Reverse chronology Comment threads Persistence Searchability Tags Trackbacks

True or False: Location-based services are increasingly combining geolocated data with social media. Users are always in control of sharing location data, and these services pose no security or privacy issues.

False.

True or False: Wisdom of crowds is the idea that a large, diverse group often has less collective insight than a single or small group of trained professionals.

False.

A ___________________ is an integrated circuit designed to be configured by a customer or a designer after manufacturing - hence the term "field-programmable". The FPGA configuration is generally specified using a hardware description language (HDL), similar to that used for an application-specific integrated circuit (ASIC).

Field-Programmable Gate Array (FPGA).

are keyword-based classification systems created by user communities as they generate and review content

Folksonomies

As consumers and investors, it is helpful to defend ourselves with the same behavioral psychology that some salespeople use to sell things to us. And in this case, better understanding of the availability heuristic also means better understanding of ourselves.

Forbes conclusion

_____________ and ____________ are modern terms for a packing warehouse. The terms were coined in the middle of the 1990s, and "fulfilment center" is usually used about an in-house packing warehouse, while "fulfilment house" tends to be used about companies that specialize in warehousing and packing for others.

Fulfilment house; fulfilment center

Groupthink bias can occur due to:

Herd Behavior.

A ________ is a small, separated garden pavilion open on some or all sides. The word is now applied to small booths offering goods and services and to freestanding computer terminals.

Kiosk.

In business, economics or investment, market _______ is a market's feature whereby an individual or firm can quickly purchase or sell an asset without causing a drastic change in the asset's price.

Liquidity.

are combinations of two or more technologies or data feeds into a single, integrated tool

Mash-ups

The larger and more active a wiki community, the more likely it is that content will be up-to-date and that errors will be quickly corrected. This is an example of _________.

Network Effects.

______ refers to users working, often collaboratively, to create content and provide services online.

Peer Production.

digital audio files, provided as a series of programs

Podcasts

enables busy users to scan the headlines of newly available content and click on an item's title to view items of interest

Really simple syndication and rich site summary (RSS)

Social media policies revolve around the "three Rs". What are they?

Representation, respect, and responsibility.

social media awareness and response team

SMART

Facebook, Twitter, Medium, LinkedIn, and Pinterest are examples of _________.

Social Media Platforms.

online community that allows users to establish a personal profile, link to other profiles, share content, and communicate with members via messaging, posts.

Social networks

________ makes it easy to create, edit, and refine content, but it is the ________________ that allow these features

Technology; social motivation of individuals

_____ is a mental shortcut that relies on the most immediate examples that might come to mind evaluating a decision. It operates on the notion that if you can recall it, it must be important.

The Availability Heuristic.

___________ or __________ is a phrase widely used in the telecommunications, cable television and internet industries to refer to the final leg of the telecommunications networks that deliver telecommunication services to retail end-users (customers). More specifically, the last mile refers to the portion of the telecommunications network chain that physically reaches the end-user's premises.

The last mile; the last kilometer

True or False: Mash-ups promote the useful combination of different Web services, such as maps and other information feeds. Mash-up authors leverage technologies such as APIs and XML to combine seemingly unrelated data sources and services in new and novel ways.

True

True or False: Wikis can be public or private

True

True or False. Crowdsourcing refers to the process where initially undefined groups of users band together to solve problems, create code, and develop services.

True.

True or False. The social media space introduces a tension between allowing expression (among employees and by the broader community) and protecting the brand.

True.

_____ refers to services targeted at harnessing the power of the internet to empower users to collaborate, create resources, and share information in a distinctly different way from the static web sites and transaction-focused storefronts.

Web 2.0.

Examples of peer-production include:

Wikipedia, an online encyclopedia. Linux, an open source computer operating system.

a group of individuals collectively has more insight than a single or small group of trained professors

Wisdom of crowds

practice of lining comment and feedback forums with positive feedback

astroturfing

an outline diary that keeps a running chronology of entries, readers can comment on posts. Can connect to other blogs through blog rolls or trackbacks. Provide a rapid way to distribute ideas and information from one writer to many readers

blog

a list of a blogger's favorite sites- a sort of shout-out to blogging peers

blog rolls

can wield significant influence

blogosphere

the art of taking a traditionally preformed by a designated agent and outsourcing it to an undefined generally large group of people

crowdsourcing

establishing presence at various services with a consistent name

embassy approach

can give you a heads-up when someone makes a friend, joins a group, posts a photo, or installs an application

feed

users benefit from a service while offering no value in exchange

free rider problem

triangulation from nearby cell phone towers, or proximity to neighboring WiFi hotspots

global positioning system (GPS)

On Twitter, users can classify comments on a given topic using _____, allowing others to quickly find related tweets.

hashtags

offering analysis well ahead of, and with greater depth

mainstream media (MSM)

having an effect social media presence offers four M's

megaphone magnet monitoring mediation

short, asynchronous messaging system. Users send messages to "followers"

micro-blogging

track a client firm's name, brand, executive's name, or other keywords, reporting online activity and whether sentiment trends toward the positive or negative

online reputation management

A _______ market, is a market where a diverse crowd is polled and opinions are aggregated to form a forecast of an eventual outcome.

prediction

fake persons set up to sing your own praises

sock puppets

third-party links back to original blog post

trackbacks

users appear in a computer-generated environment in the form of an avatar

virtual worlds

Website anyone can edit directly within a Web browser

wiki