CIS 151 - Cisco Final Exam
A computer technician is installing RAID. If the RAID uses striping, which RAID level is the technician using?
0
A device has an IPv6 address of 2001:0DB8:75a3:0214:0607:1234:aa10:ba01 /64. What is the host identifier of the device?
0607:1234:aa10:ba01
A computer technician is installing RAID. If the RAID uses mirroring, which RAID level is the technician using?
1
Place the six stages of the troubleshooting process in the correct order.
1. Identify the problem. 2. Establish a theory of probably cause. 3. Test the theory to determine the cause. 4. Establish a plan of action to resolve the problem and implement the solution. 5. Verify full system functionality and if applicable, implement preventive measures. 6. Document findings, actions, and outcomes
A computer technician is installing a RAID. If the RAID uses mirroring and striping, which RAID level is the technician using?
10
Which is the compressed format of the IPv6 address 2001:0db8:0000:0000:0000:a0b0:0008:0001?
2001:db8::a0b0:8:1
Which is the compressed format of the IPv6 address 2001:0db8:0000:0000:0ab8:0001:0000:1000?
2001:db8::ab8:1:0:1000
Which is the compressed format of the IPv6 address 2002:0420:00c4:1008:0025:0190:0000:0990?
2002:420:c4:1008:25:190::990
Which is the compressed format of the IPv6 address 2002:0042:0010:c400:0000:0000:0000:0909?
2002:42:10:c400::909
A computer technician is installing RAID. If the RAID uses striping with parity, which RAID level is the technician using?
5
A computer technician is installing RAID. If the RAID uses striping with double parity, which RAID level is the technician using?
6
Which standard provides a bridge between laptop hardware and the operating system and a way for technicians to configure power management schemes to get the best performance?
ACPI
A reporter is trying to print several high resolution photographs but the color laser printer is going extremely slowly. What should the technician do to resolve the issue?
Add more RAM to the printer
Which change management process component is concerned with the business processes that are affected by changes?
Assessment
What two motherboard components control the system to boot operations?
BIOS Chip UEFI Chip
Which two laptop components are considered replaceable by the customer?
Battery RAM
How can a user prevent specific applications from accessing a Windows computer over a network?
Block specific TCP or UDP ports in Windows Firewall
What service is available for Windows to provide software to print server services to MacOS clients? [Hint: French]
Bonjour Print Server
A technician is upgrading an ATX motherboard with another ATX motherboard. Which component might be affected by this and need to be upgraded and bough as an additional purchase?
CPU
When a new motherboard is being installed, between which two components must thermal compound be applied?
CPU Heatsink
A technician has been called in to investigate a problem with the computer rebooting randomly throughout the day. What two pieces of hardware could cause this problem?
CPU Power Supply
After continuous morning use, a computer suddenly reboots without the intervention of the user. What are the two most likely hardware parts that could cause this problem?
CPU Power Supply
For two days in a row, a user has noticed that the computer reboots several times before it eventually starts. What are two suspect components?
CPU Power Supply
While a user is working on a spreadsheet, the computer reboots. What are two components that could cause this issue?
CPU Power Supply
What are two types of wired high-speed Internet connections?
Cable DSL
Match Definition: The user can hear the fans spinning but the PC will not start and there are no beeps from the speaker
Check for faulting cable, damaged or mis-seated CPU or other motherboard component prior to replacing the motherboard if required
A customer has requested that a PC be built that will support eSATA. Which component should be checked to be sure that this feature is supported?
Chipset
Matching Definition: The computer does not display any video after installing a new PCIe video card.
Connect the auxiliary power cable for the adapter card
Match Definition: It's connector has 184 pins and is able to support two writes and two reads per CPU clock cycle.
DDR SDRAM
Match Definition: It's connector has 240 pins and consumes 1.8volts of power
DDR2 SDRAM
Match Definition: It's connector has 240 pins and consumes 1.5volts of power
DDR3 SDRAM
Match Definition: It's connector has 288 pins and has advanced error connection features available.
DDR4 SDRAM
The current IP configuration of a small company is done manually and is time-consuming. Because of increased network growth, a technician needs a simpler way for IP configuration of workstations. Which service would simplify the workstation IP configuration task?
DHCP
A client packet is received by a server. The packet has a destination port number of 53. What service application is the client requesting?
DNS
Which three features can be configured in the BIOS settings to secure a computer?
Drive Encryption TPM Passwords
Which negative environmental factor does cleaning the inside of a computer reduce?
Dust
After a technician tests a theory of probable causes, what two actions should the technician take if the testing did not identify an exact cause?
Establish a new theory of probably causes Document each test tried that did not correct the problem
Which three components are typically found in laser printer maintenance kits?
Fuser assembly Pickup rollers Transfer rollers
How does virtualization help with disaster recovery within a data center?
Hardware does not have to be identical
What are two safety hazards when dealing with laser printers?
High Voltage Hot components
What is a recommended procedure to follow when cleaning computer components?
Hold cans of compressed air upright while spraying
A client packet is received by a server. The packet has a destination port number of 143. What service application is the client requesting?
IMAP
A technician is explaining the difference between inkjet printers and laser printers to a customer. Which two comparisons should the technician make?
Inkjet printers are less expensive as an initial purchase than laser printers. The laser printer output is dry after printing, but an inkjet printer may still have wet ink on the paper after printing.
Which statement describes a feature of SDRAM?
It can process overlapping instructions in parallel
What is a characteristic of DDR SDRAM?
It transfers data twice per clock cycle compared to once per clock cycle for SDRAM.
Which type of network spans a single building or campus and provides services and applications to people within a common organizational structure?
LAN
A client packet is received by a server. The packet has a destination port number of 389. What service application is the client requesting?
LDAP
Which statement is true about laptops? [Hint: has to do with the size of internal components.]
Most of the internal components that are designed for laptops cannot be used for desktops
A client packet is received by a server. The packet has a destination port number of 137. What service application is the client requesting?
NetBIOS (NetBT)
Which Cloud computing service would be best known for an organization that needs to collaboratively create applications and deliver them over the web?
PaaS
Which component requires a technician to install screws externally through the PC case?
Power Supply
A color laser printer is used to print documents with graphics and photographs. Users are complaining that printing takes too long. Which component of the printer should be upgraded in order to improve printing performance?
RAM
Which memory module used to hold instructions for booting a PC and loading the OS, but is still used on adapters even though the memory contents cannot be changed?
ROM
A technician is upgrading many PCs used within the company. How should the technician dispose an old hard drive?
Recycle following local regulations
A technician is upgrading many PCs used within the company. How should the technician dispose an old motherboard?
Recycle following local regulations
A technician is upgrading many PCs used within the company. How should the technician dispose of an old battery?
Recycle following local regulations
A technician is upgrading many PCs used within the company. How should the technician dispose of an old power supply?
Recycle following local regulations
A technician is upgrading many PCs used within the company. How should the technician dispose of old RAM?
Recycle following local regulations
A technician is upgrading many PCs used within the company. How should the technician dispose of a broken monitor?
Recycle following local regulations.
Match Definition: The motherboard capacitors are distended, swollen, emitting residue, or bulging.
Replace the motherboard
What ACPI power state describes when the computer is on and the CPU is running?
S0
What ACPI power state describes when the CPU and RAM are still receiving power but unused devices are powered down?
S1
What ACPI power state describes when the CPU is off, but the RAM is refreshed?
S2
What ACPI power state describes when the CPU is off and the RAM is set to a slow refresh rate, often called suspend mode?
S3
What ACPI power state describes when the CPU and RAM are off and the contents of RAM have been saved to a temporary file on the hard drive?
S4
What ACPI power state describes when the computer is off?
S5
A technician is installing an internal HDD. To which motherboard connector will the technician connect the data cable?
SATA
A client packet is received by a server. The packet has a destination port number of 427. What service application is the client requesting?
SLP
A client packet is received by a server. The packet has a destination port number of 25. What service application is the client requesting?
SMTP
A client packet is received by a server. The packet has a destination port number of 161. What service application is the client requesting?
SNMP
A client packet is received by a server. The packet has a destination port number of 22. What service application is the client requesting?
SSH
What three values must be added to the IPv4 properties of a NIC in order for a computer to have basic connectivity with the network?
Subnet mask Default gateway IP Address
A client packet is received by a server. The packet has a destination port number of 23. What service application is the client requesting?
Telnet
What would happen if a PC that contains a power supply that does not automatically adjust for input voltage is set to 230 Volts and attaches to an outlet in the United States?
The PC would not turn on
A technician is troubleshooting a computer that is experiencing hardware failure detected by the BIOS. What is one way this failure is indicated?
The computer emits a pattern of beeps indicating the failing device.
On the production floor, a furniture plant has laptops for process monitoring and reporting The production floor environment is around 80 degrees Fahrenheit (27 degrees Celsius). The humidity level is fairly high around 70 percent. Fans are mounted in the ceiling for air circulation. Wood dust is prevalent. Which condition is most likely to adversely affect a laptop that is used in this environment?
The dust
A technician is troubleshooting a server that displays error message "RAID not found" after a power outage over the weekend. What is a possible cause for this?
The external RAID controller is not receiving power
When a PC is being assembled, what component is connected to the motherboard with a SATA cable?
The optical drive
What is the purpose of RAID adapters?
To connect multiple storage devices for redundancy or speed
What is the purpose of a Safety Data Sheet?
To specify procedures for dealing with potentially hazardous materials
A customer brings in a laptop with a touch screen that is not working correctly. The touch screen either does not respond at all or provides unusual or inaccurate responses. What is a possible cause for such behavior?
Too many apps are open
A technician is installing a new printer in a cool, damp environment. After the printer cabling is done, and the software and print driver are installed, the printer test page jams. What is the most likely cause of the print failure?
Too much humidity
A company is looking for a next-generation firewall that provides VPN functionality, IDS/IPS functionality, and DoS/DDoS protection. Which device would be best suited for this task?
UTM
A student is helping a friend with a home computer that can no longer access the Internet. Upon investigation, the student discovers that the computer has been assigned the IP address 169.254.100.88. What could cause a computer to get such an IP address?
Unreachable DHCP server
Matching Definition: After upgrading the single core CPU to a dual core CPU only one CPU graph is seen in the task manager
Update the BIOS firmware
What are two security risks associated with sharing printers in a corporate environment?
User authentication Cached files
Which two hypervisors are suitable to support virtual machines in a data center?
VMware ESX/ESXi Microsoft Hyper-V 2012
A data center has recently updated a physical server to host multiple operating systems on a single CPU. The data center can now provide each customer with a separate web server without having to allocate an actual discrete server for each customer. What is the networking trend that is being implemented by the data center in this situation?
Virtualization
In what two situations would UDP be better than TCP as the preferred transport protocol?
When a faster delivery mechanism is needed When applications do not need to guarantee delivery of the data
A technician has been asked to configure Wi-Fi calling on a corporate mobile device. In which situation would this feature be most advantageous?
When in an area with poor cellular coverage
An instructor has given a student an assignment to assemble a PC. In which situation should the student be aware that ESD is an issue?
When installing RAM
A person has started a new technical job. In which situation would ESD be an issue?
When installing a processor
In which situation would an ESD strike potentially cause harm to the PC?
When replacing a mechanical hard drive with an M.2 SSD
A technician is about to begin preventive maintenance on a company PC. In which situation would ESD be an issue?
When replacing a motherboard OR When installing a processor
A user wants to synchronize some apps, movies, music, and ebooks between mobile devices. What are the two types of connections used to synchronize this type of data?
Wi-Fi USB
A web designer accesses a company Windows 10 computer remotely. The designer often needs to be simultaneously open multiple applications, such as a web page editor and a graphics editor. Rather than opening them in multiple windows, the designer opens them in different virtual desktops. What technology is being used by the designer?
Windows Virtual Desktop
Which is the compressed format of the IPv6 address fe80:9ea0:0000:2020:0000:00bf:00e0:9290?
fe80:9ea0::2020:0:bf:e0:9290
Which is the compressed format of the IPv6 address fe80:09ea:0000:2200:0000:0000:0fe0:0290?
fe80:9ea:0:2200::fe0:290
Which is the compressed format of the IPv6 address fe80:0000:0000:0000:0220:0b3f:f0e0:0029?
fe80::220:b3f:f0e0:29
A user chooses the collate option and prints two copies of a three-page document. What is the order in which the pages are printed?
pages 1,2,3,1,2,3