CIS 2200 Homework 6 (Chapter 10,11,12)
The use of computers (hardware and software) to emulate human behavior is called ________.
Artificial Intelligence (AI)
________ enables the computer-to-computer exchange between two organizations of standard transactions such as invoices, shipment schedules, or purchase orders.
EDI (Electronic Data Interchange)
________ represents an organization's business processes that are designed to create, store, transfer, and apply knowledge.
Knowledge Management
How is a knowledge asset different from a physical one?
Knowledge is not subject to the law of diminishing returns as physical assets are.
________ is the study of how computers can potentially improve without human programming.
Machine Learning
________ is another name for e-hubs.
Net marketplaces
Which of the following options is NOT a unique feature of e-commerce technology?
Our geographic boundaries now determine our network experience
Which list below contains the analytic functionalities that BI systems deliver?
Production reports, parameterized reports, dashboards/scorecards, ad hoc query/search/report creation, and drill down.
________ is the collective and individual experience applied to solving problems.
Wisdom
Data mining and big data analytics are examples of ________.
a business analytic toolset
Regarding business intelligence and analytics capabilities, a(n) ________ allows users to generate their own reports based on searches.
ad hoc query
From an information technology perspective, ________ includes the infrastructure for warehousing, integrating, reporting, and analyzing data from the business environment.
business intelligence (BI)
A strong foundation in database technology is required for ________.
business intelligence and analytics
The ________ model of management describes the five traditional functions of managers as planning, organizing, coordinating, deciding, and controlling.
classical
Buying a silver coin from an individual on eBay is an example of ________ electronic commerce.
consumer-to-consumer (C2C)
A(n) ________ is an Internet business model in which information content is sold and distributed.
content provider
Downloading a movie from the Internet is an example of ________.
digital good
________ are currently the most successful (revenue) online marketing and advertising format.
display ads
Regarding business intelligence and analytics capabilities, a(n) ________ allows moving from a high-level summary to a micro-level view.
drill down
The fastest growing form of retail trade in the United States, Europe, and Asia is ________.
e-commerce
According to the E-Commerce Presence Map, activities including newsletters are a(n) ________ type of presence.
A(n) ________ is an Internet business model that sells products directly to consumers or to individual businesses.
e-tailer
A(n) ________ is a major type of KM that collects, stores, and disseminates digital content and knowledge.
enterprise-wide KMS
A(n) ________ system is a decision-making tool that follows a series of IF-THEN-ELSE rules.
expert
________ algorithms were inspired by biological systems that examine optimal solutions for a given problem based on big data.
genetic
The ________ role is NOT one of the activities that managers are expected to perform in an organization.
high velocity
Regarding the decision-making process, ________ includes discovering and understanding problems occurring in the organization.
intelligence
The iPhone voice Siri is a type of ________.
intelligent agent
A(n) ________ is a major type of KM which provides tools for discovering patterns and applying knowledge to discrete decisions.
intelligent technique
To transform information into ________, a firm must expend additional resources to discover patterns, rules, and contexts.
knowledge
A(n) ________ is a major type of KM which includes specialized workstations that enable scientists, engineers, and other knowledge workers to create and discover new knowledge.
knowledge work systems
Neural networks ________ to distinguish between valid and fraudulent credit purchases.
learn from patterns in data
The fastest growing type of B2C e-commerce is ________.
mobile (B2C = business-to-consumer)
Behavioral models suggest that the actual actions of managers are ________ than previously believed.
more informal
A(n) ________ network learns from identifying patterns in large datasets.
neural
FedEx has been using ________ to develop models of how customers will respond to price changes and new services.
predictive analytics
The knowledge management value chain begins with the ________.
procurement of knowledge
The primary benefit of disintermediation to the consumer is ________.
removing layers and reducing costs
The ________ of the web makes it possible to deliver messages with text, audio, and video simultaneously to large numbers of people.
richness
A decision where only part of the problem has an obvious answer is an example of a(n) ________ decision.
semistructured
E-commerce has become more ________.
social, mobile, and local
In information systems, SaaS stands for ________.
software as a service
Not allowing credit if an individual's credit score is below 600 is an example of a(n) ________ decision.
structured
Senior executives determining five-year goals is an example of a(n) ________ decision.
unstructured
A report showing an employee's age as a negative number is useless because it lacks ________.
validity
