CIS Ch13

Organizations will adjust to new information systems without any special efforts if the system is a good system to begin with. True False

False

Rationalization of procedures describes a radical rethinking of the business models. True False

False

The process of creating workable information systems in a very short period of time is called systems analysis and design. end user design. RAD. JAD. prototyping.

RAD

Documentation reveals how well a system works from both a technical and end-user standpoint. True False

True

The system is not in production until conversion is complete. True False

True

Business processes are analyzed, simplified, and redesigned in systems analysis and design. business process redesign. rationalization of procedures. automation. paradigm shifts.

business process redesign.

During the ________ stage of system development, system specifications that were prepared during the design stage are translated into software code. programming systems analysis and design implementation feasibility study conversion

programming

With a mobile Web app the app requires the user to login to a Web service. the app can only work on certain mobile platforms. users access mobile Web apps through their mobile device's Web browser. the app resides on the users device. the app requires the user to sign onto a Web page.

users access mobile Web apps through their mobile device's Web browser.

In order, what are the first three steps in BPM? 1. analyzing existing processes, 2. identifying processes for change, 3. designing the new process. 1. designing new processes, 2. analyzing existing processes, 3. identifying processes for change. 1. analyzing processes to change, 2. designing the new process, 3. measuring the optimized process. 1. identifying processes for change, 2. designing the new process, 3. implementing the new process. 1. identifying processes for change, 2. analyzing existing processes, 3. designing the new process.

1. identifying processes for change, 2. analyzing existing processes, 3. designing the new process.

________ provide(s) a methodology and tools for dealing with the organization's ongoing need to revise and optimize its numerous business processes. CASE tools Business process redesign Business process management TQM Systems analysis and design

Business process management

________ is the process of changing from the old system to the new system. Conversion End user involvement Systems analysis and design Implementation Programming

Conversion

Which type of systems development is characterized by significantly speeding up the design phase and the generation of information requirements and involving users at an intense level? end-user development RAD JAD traditional prototyping

JAD

________ describe the transformation occurring within the lowest level of the data flow diagrams. Design requirements Technology design plan Process specifications Information requirements Conversion requirements

Process specifications

Object-oriented development is more incremental than traditional structured development. True False

True

Which of the following is not a tool provided by Business Process Management software? integrate existing systems to support new or redesigned processes tools that help businesses identify and document processes requiring improvement capture and enforce business rules for performing processes capture and identify information system requirements for a new system create models of improved processes

capture and identify information system requirements for a new system

Object-oriented modeling is based on the concepts of classes and objects. objects and inheritance. class and inheritance. classes and relationships. objects and relationships.

class and inheritance.

In object-oriented development a strict, step-by-step development process is essential. data and processes are separated. processing logic resides within objects. an object is a collection of data that is acted on by external processes. the class is used as the basic unit of systems analysis and design.

processing logic resides within objects.

Which process develops a detailed description of the functions that a new information system must perform? management plan requirements analysis feasibility study test plan development systems design

requirements analysis

To show each level of a system's design, its relationship to other levels, and its place in the overall design structure, structured methodologies use data flow diagrams. Gantt and PERT charts. process specifications. user documentation. structure charts.

structure charts

In what stage of systems development are design specifications created? systems analysis systems design testing conversion implementation

systems design

A(n) ________ is the model or blueprint for an information system solution and consists of all the specifications that will deliver the functions identified during systems analysis. systems design document request for proposal information requirements document data flow diagram feasibility study

systems design document

When systems are created rapidly, without a formal development methodology end users can take over the work of IT specialists. hardware, software, and quality standards are less important. testing and documentation may be inadequate. the organization quickly outgrows the new system. IT specialists dominate the design of the system.

testing and documentation may be inadequate.

System testing includes all the preparations for the series of tests to be performed on the system. provides the final certification that the system is ready to be used in a production setting. tests the functioning of the system as a whole in order to determine if discrete modules will function together as planned. tests the information requirements of a system. tests each program separately.

tests the functioning of the system as a whole in order to determine if discrete modules will function together as planned.

Which conversion process introduces the system first to a limited portion of the organization? the phased approach strategy the limited cutover strategy the parallel strategy the pilot study strategy the parallel approach strategy

the pilot study strategy

What is the primary driving factor in firms to select domestic outsourcing firms to build system solutions? to take advantage of technical skills the firm does not have to avoid offshore outsourcing to reduce the cost of hardware to avoid change management issues to save labor costs

to take advantage of technical skills the firm does not have

The entire system-building effort is driven by available information technology. the information value chain. user information requirements. feasibility studies. organizational change.

user information requirements.

CASE tools automate user interfaces. code generation. creating data dictionaries. system designs. documentation.

user interfaces.

________ development focuses on rapid delivery of working software by breaking a large project into a series of small sub-projects that are completed in short periods of time using iteration and continuous feedback. Object-oriented Joint application Traditional Agile Rapid application

Agile

n an object-oriented development framework for a university, how would the classes Degree, Mathematics, and Physics be related? Math, Physics and Degree are sister classes. Mathematics and Physics would be ancestors to Degree. Degree would be a sister class to Mathematics and Physics. Degree would be a subclass to Mathematics and Physics. Degree is a superclass to Mathematics and Physics.

Degree is a superclass to Mathematics and Physics.

A primary benefit of offshore outsourcing is that this can substantially reduce hidden costs. True False

False

A structure chart is a bottom-up chart, showing each level of design, its relationship to other levels, and its place in the overall design structure. True False

False

Objects are grouped into hierarchies, and hierarchies into classes. True False

False

Systems development activities always take place in sequential order. True False

False

TQM describes the measurement of quality as 3.4 defects per million. True False

False

The most common form of IT-enabled organizational change is business process redesign. True False

False

The oldest method for building information systems is prototyping. True False

False

The three main platforms for mobile apps are iPhone/iPad, iOS, and Android. True False

False

What is the purpose of responsive Web design? It enables Web sites to customize design according to user preferences. It allows Web sites to respond quickly to changing user needs. It enables Web sites to customize content based on user location and preferences. It enables different people to responsively program the system. It allows one Web site to serve different platforms, such as tablets, PCs, and mobile phones.

It allows one Web site to serve different platforms, such as tablets, PCs, and mobile phones.

A data flow diagram offers a logical and graphical model of information flow, partitioning a system into modules that show manageable levels of detail. True False

True

A prototype is a working version of an information system that is meant to be only a preliminary model. True False

True

CASE tools facilitate the creation of clear documentation and the coordination of team development efforts. True False

True

End-user-developed systems can be completed more rapidly than those developed through the conventional systems lifecycle. True False

True

Prototyping is more iterative than the conventional lifecycle. True False

True

Responsive Web design enables Web sites to change layouts according to the user's screen size. True False

True

End user development requires more time to develop systems. allows ends users to easily access data, create reports, and develop simple applications. allows end users to create complex information systems. leads to lower levels of satisfaction with systems. increases the time and steps required to produce a finished application when compared to professional development.

allows ends users to easily access data, create reports, and develop simple applications

In the traditional systems development lifecycle, end users control the development of the system. are important only in the testing phases. are important and ongoing members of the team from the original analysis phase through maintenance. are limited to providing information requirements and reviewing the technical staff's work. have no input.

are limited to providing information requirements and reviewing the technical staff's work.

Groups of objects are assembled into software components for common functions, which can be combined into large-scale business applications, in which type of software development? structured methodologies Agile development component-based development RAD object-oriented development

component-based development

Transferring data from a legacy system to the new system would be defined by which category of system design specifications? conversion database manual procedures input implementation

conversion

Organizational software packages often include ________ features that allow the software to be modified to meet organizational requirements. customization programming design automation object oriented

customization

The primary tool for representing a system's component processes and the flow of data between them is the process specifications diagram. data flow diagram. user documentation. data dictionary. top down structure chart.

data flow diagram.

Which of the following is not a top priority in mobile application development? designing for multitouch saving resources designing for multiple screens limiting the use of keyboards designing for keyboard data entry

designing for keyboard data entry

In automation business processes are eliminated. employees are enabled to perform their tasks more efficiently. business processes are reorganized to cut waste and eliminate repetitive, paper-intensive tasks. business processes are simplified. standard operating procedures are streamlined to remove bottlenecks.

employees are enabled to perform their tasks more efficiently.

In component-based development, applications are developed one small portion at a time, with each portion able to function independently. True False

false

A systems analysis includes a(n) ________ that is used to determine whether the solution is achievable, from a financial, technical, and organizational standpoint. logical design systems design document data flow diagram feasibility study request for proposal

feasibility study

An entire information system is broken down into its subsystems by using logical design diagrams. structured diagrams. high-level data flow diagrams. low-level data flow diagrams. process specifications.

high-level data flow diagrams.

________ provide(s) a detailed statement of the information needs that a new system must satisfy; identifies who needs what information, and when, where, and how the information is needed. Request for proposal Systems analysis and design document Information requirements A data flow diagram Feasibility study

information requirements

A systems building approach in which the system is developed as successive versions, each version reflecting requirements more accurately, is described to be agile. traditional. object-oriented. iterative. end-user oriented.

iterative

Changes in hardware, software, documentation, or production to a production system to correct errors, meet new requirements, or improve processing efficiencies are termed production. acceptance. maintenance. compliance. implementation.

maintenance.

Object-oriented development could potentially reduce the time and cost of writing software because object-oriented programming requires less training. a single user interface object can be used for the entire application. it's not necessary to use a formal methodology to design a system. objects are reusable. iterative prototyping is not required.

objects are reusable.

What is the greatest barrier to successful business process change? usability of implemented solution selecting the correct process to change organizational change poor choice of technology ineffective project management

organizational change

A(n) ________ is an organizational change that involves rethinking the nature of the business and the nature of the organization itself. automation program paradigm shift rationalization program business process redesign program systems analysis and design

paradigm shift

An upscale organic foods grocery chain is implementing an information system that will enable it to add same-day home delivery of groceries to its customers. This is an example of organizational change. paradigm shift. automation. business process redesign. rationalization of procedures.

paradigm shift.

You are an IT project manager for an advertising firm. The firm wishes to create an online tool that will be used to survey focus group reactions to products in development. The most important consideration for the firm is being able to offer the tool as soon as possible as a new corporate service. However, you know that many of the senior managers that are business owners of this project have difficulty in understanding technical or software development issues, and are likely to change their requirements during the course of development. What development method would be most successful for this project? JAD end-user development traditional prototyping RAD

prototyping

A bank has reworked its mortgage application process so that several steps are handled by computer software, and some steps are combined to reduce bottlenecks in processing. The goal is to gradually improve its efficiency over time. This is an example of rationalization of procedures. organizational change. automation. business process redesign. paradigm shift.

rationalization of procedures.

In the direct cutover conversion strategy, the new system is tested by an outsourced company. the old and new systems are run in parallel. and the old are run together. is introduced in stages. replaces the old one at an appointed time.

replaces the old one at an appointed time.

A software package evaluation process is often based on a series of questions sent to vendors, called a(n) strategic planning document. systems design document. information systems management plan. logical design document. request for proposal.

request for proposal.

Unit testing tests the functioning of the system as a whole in order to determine if discrete modules will function together as planned. provides the final certification that the system is ready to be used in a production setting. tests each program separately. includes all the preparations for the series of tests to be performed on the system. involves testing the entire system with real-world data.

tests each program separately.

The oldest method for building information systems is the systems development lifecycle. object-oriented development. component-based development. RAD. prototyping.

the systems development lifecycle.

Compared to the use of proprietary components, Web services promise to be less expensive and less difficult to implement because of their ability to enable communication among different systems using universal standards. the ability to reuse Web services components. their use of custom programming. their ability to integrate seamlessly with legacy systems. the ubiquity of the Internet.

their ability to enable communication among different systems using universal standards.

Categories of tools for BPM include all of the following except tools to test the security of business processes. tools to automate business processes. tools to identify and document business processes. tools to integrate existing systems to support business processes' improvements. tools to design new processes.

tools to test the security of business processes.

In which type of systems building are the development stages organized so that tasks in one stage are completed before the tasks in the next stage begin? prototyping object oriented development RAD JAD traditional

traditional

As a technical project manager, you have decided to propose implementing a prototyping methodology for a small Web-based design project. What is the order of steps you will follow in this project? Define the requirements, develop the prototype, revise and enhance the prototype. Define the requirements, develop solutions, select the best prototype, and implement the prototype. Select the best prototype, define the requirements, and implement the prototype. Develop the prototype; use the prototype; revise and enhance the prototype. Identify user requirements, develop the prototype, use the prototype, revise and enhance the prototype.

Identify user requirements, develop the prototype, use the prototype, revise and enhance the prototype.

The idea that the achievement of quality control is an end in itself describes a main concept of systems analysis and design. TQM. six sigma. BPM. BPR.

TQM

To understand and define the contents of data flows and data store, system builders use systems analysis. data flow diagrams. user documentation. process specifications diagrams. a data dictionary.

a data dictionary.

What is "responsive design" for mobile applications? a design that responds to the user's digital device and screen a design that responds to the user's needs a design that responds to the user's location a design that responds to the user's gestures a design that responds to the user's voice commands

a design that responds to the user's digital device and screen

A native mobile app is a stand alone application that does not use a browser. one that can only operate on selected devices. a responsive mobile app. a mobile Web site. a mobile Web app.

a stand alone application that does not use a browser.

In a parallel conversion strategy, the new system is slowly converted from the old system. replaces the old one at an appointed time. and the old are run in parallel. is introduced in stages. is tested by an outsourced company.

and the old are run in parallel.