CIST 1130: Week 11 - Lesson 12.14, 12.15 and 13.1

You have just received a call from one of your customers. He informs you that after turning his computer on, he received the following error: *Error loading operating system* *BOOTMGR is missing * *Press Ctrl+Alt+Del to restart* Every time he restarts his computer, the same error is shown. Which of the following tools is BEST for fixing this issue?

*bootrec*

As you are working on your Windows 10 computer during a fierce thunder storm, lightning strikes the nearby transformer, and your office loses all power. Since your laptop's battery is dead, your computer instantly turns off. Once power to the building has been restored, you turn your computer on and notice that you are now getting a missing DLL error message. Which of the following tools is MOST likely to rectify this issue?

*sfc*

You have a Windows system with two SATA hard drives, one used for the operating system and the other used for storing data. You have traced recent problems to a fault in the system motherboard. You replaced the motherboard and reconnected all the hardware. When you started the computer, the system showed the startup information screen, but then returned an error that an operating system could not be found. What should you do? (Select TWO. Each option is part of the complete solution.)

-Change the boot order in the UEFI configuration -Verify the operating system SATA drive is configure as the boot drive in the UEFI configuration.

You need to boot a Windows 10 system into Safe Mode. Which steps will accomplish this task? (Select TWO. Each choice is a complete solution.)

-In the Safe Mode, select Start> Settings> Update & security> Recovery> Advanced startup> Restart Now -In the Safe Mode, press the [Shift] key on the keyboard while you click Restart

Anna, a home office user, employs a technician to check the security on a computer that was hacked. The technician discovers that the user's password is the name of Anna's dog and hasn't been changed in over a year. Which of the following security best practices should the technician recommend? (Select TWO).

-Set a password expiration period -Require a strong password

Defines an employee's rights to use company property.

Acceptable Use Policy

Sets expectations for user privacy when using company resources.

Acceptable Use Policy

Which of the following security practices are the BEST example of the principle of least privilege?

All users on a Windows workstation are limited users except for one user, who is responsible for maintaining the system.

Bob calls and complains that he has suddenly started getting a lot of unwanted email. Which of the following is the BEST type of software to install to help solve Bob's problem?

Anti-Spam

One day, while trying to start your Windows 10 computer, the system displays the following error: *Windows could not start. Could not read from the selected boot disk. Check boot path and disk hardware.* Which of the following will most likely fix the problem?

Boot into recovery enviroment and run the *bootrec*/*rebuildbcd* command

Wendy had been searching the internet for a great deal on jewelry. While looking at one site, a pop-up was displayed that told her she had just been chosen as the winner of a nice prize. Being excited to win, Wendy clicked on the link provided to claim her prize. The next day, when Wendy tried to turn on her computer, her computer displayed the Blue Screen of Death (BSOD). after interviewing Wendy, you suspect that the pop-up she clicked on installed some malicious software that has caused her computer to lock up. Which of the following is the BEST place to begin repairing wendy's computer?

Boot the computer from the Windows installation disc and run Startup Repair

Identifies a set of rules or standards that define personal behaviors.

Code of Ethics

Employees in a small business have a habit of transferring files between computers using a USB flash drive and often bring in files from outside the company. Recently, a computer was infected with malware from a USB flash drive even though the employee did not access any files. Which of the following options would prevent this issue in the future?

Disable autorun

One of the Windows workstations you manage has four user accounts defined on it. Two of the users are limited users while the third (your account) is an administrative user. The fourth account is the Guest user account, which has been enabled to allow management employees convenient workstation access. Each limited and administrative user has been assigned a strong password. File and folder permissions have been assigned to prevent users from accessing each other's files. Autorun has been disabled on the system. Which of the following actions is MOST likely to increase the security of this system?

Disable the Guest account

Nathan, a long-time Mac user, has been using his Mac computer for some time now with no issues. Recently, however, he reported that his Mac will unexpectedly tell him that his computer must be restarted by holding down the Power button for several seconds or by pressing the Restart button. Assuming that this is a symptom of kernel panic, which of the following steps would be the BEST first step for troubleshooting this issue?

Do a safe boot

You have booted your Windows workstation into Safe Mode and enabled Boot Logging. To which log file is the boot logging information now being written?

Ntbtlog.txt.

Match each security policy on the left with the appropriate description on the right. Each security policy may be used once, more than once, or not at all. -Provides a high-level overview of the organization's security program

Organizational Security Policy

Identifies the requirements for credentials used to authenticate to company-owned systems.

Password Policy

Specifies that user accounts should be locked after a certain number of failed login attempts.

Password policy

A technician assists Joe, an employee in the sales department who needs access to the client database, by granting him administrator privileges. Later, Joe discovers he has access to the salaries in the payroll database. Which of the following security practices was violated?

Principle of least privilege

During an airline flight, a laptop user makes last-minute changes to a presentation that contains sensitive company information. Which of the following would make it difficult for other passengers to view this information on the laptop display?

Privacy filter

You're troubleshooting a computer that runs Windows 10. The operating system has halted. and a blue screen is displayed on the monitor with an error message. What is the first step you should take to troubleshoot the issue?

Search for the error in Microsoft's knowledge base.

Marcus was attempting to tweak the way his Windows 10 workstation boots when he inadvertently corrupted his system boot files. It will now no longer boot to a logon prompt. He boots the system from the Windows installation disc and accesses the Recovery Environment. What should he do next?

Select Troubleshoot > Advanced Options > Startup Repair

You are an IT technician for your company. One of your employees calls and tells you that every time they turn their computer on, they hear three beeps. Which of the following BEST describes an accurate reply to this employee?

Three repeated beeps may mean different things. First, we need to check the motherboard documentation.

How can you keep a Windows 10 system from automatically restarting after a critical system error occurs?

Use the Disable automatic restart after failure option on the Advanced Startup Options menu.

You are troubleshooting a Windows 10 system that won't boot. The system appears to initialize just fine and post completes correctly. However, Windows doesn't load, and an error message is displayed on the screen, indicating the operating system couldn't be found. You determine that the Master Boot Record (MBR) is corrupt. To fix the issue, you do the following: 1. Boot the system from the Windows 10 installation DVD. 2. Access the Recovery Environment. 3. Open a Command window. Enter the command you can run at the command prompt to address this issue.

bootrec /fixmbr

Which are examples of a strong password? (Select TWO).

il0ve2EatIceCr3am TuxP3nginsRn0v3l

You want to scan the integrity of all protected system files on your Windows 10 system, but not repair them. Which command should you use?

*sfc* / *verifyonly*

One of the Windows workstations you manage has three user accounts defined on it. Two of the users are limited users while the third (your account) is an administrative user. Each limited and administrative user has been assigned a strong password. File and folder permissions have been assigned to prevent users from accessing each other's files. Which of the following would MOST likely increase the security of this system? (Select TWO).

-Disable autorun on the system -Set a screensaver password

You have a computer that runs Windows 7, and you want to install Windows 10. You are not concerned about keeping any of the existing data currently on the drive, and you want to do a clean install. After placing Windows 10 installations DVD in the optical drive, you restart the computer, but it does not boot to the DVD, and you are unable to install Windows. Which of the following are the BEST methods for installing Windows from DVD? (Select TWO. Each choice is a complete solution.)

-From the UEFI or BIOS firmware, change the boot order. -While the computer is rebooting, press the boot menu function key.

You provide desktop support at the branch office of a bank. One of the Windows workstations you manage is used to set up new customer accounts and fill out customer loan applications. Each user account on the system has been assigned a strong password. File and folder permissions have been assigned to prevent users from accessing each other's files. Which of the following would MOST likely increase the security of this system? (Select TWO. Each option is a complete solution.)

-Install a privacy filter on the monitor -Secure the computer system to the desk with a cable lock

You turn on your desktop computer. You can hear the fans start up, but the monitor remains blank. You wait a while, but it doesn't appear that anything else is happening. The hard drive activity light doesn't show activity, and you never hear the sound that plays when Windows loads. Which of the following are the most likely cause of the problem? (Select THREE).

-Video Card -Memory -Processor

Rodney, a user in the research department, reports that he is experiencing blue screen errors while using his Windows computer. You ask Rodney if anything has changed on the computer recently. Rodney explains that he recently installed a TV tuner board in an expansion slot. Now he has to reboot the computer every time he loads the TV tuner application to watch TV. You need to fix Rodney's computer and prevent Rodney from using the TV until you can install an updated driver. What should you do?

Boot the system into Safe Mode. Disable the TV tuner driver in Device Manager.