COM 231: Orientation Quiz

Which of these are true of tests for online courses? a. They are considered "open book" tests. b. do not have time limits c. They are usually a combination of short-answer and multiple-choice questions. d. They are administered online.

a. They are considered "open book" tests. c. They are usually a combination of short-answer and multiple-choice questions. d. They are administered online.

Tests for online courses usually consist of ______. A. hands-on demonstrations and physical models B. extended essays and research papers C. multiple-choice and short-answer questions D. video and audio presentations

C. multiple-choice and short-answer questions

Running spell-check and making sure your email is addressed to the proper party are both part of the ______. A. salutation B. subject line C. review process D. tone

C. review process

What is a good tip to remember about email length when you are contacting an instructor? A. Use three sentences for each point you are trying to make. B. Use quotes from the instructor's most recent lecture. C. Include your questions within well-written paragraphs. D. Use as few words as necessary.

D. Use as few words as necessary.

Which of these items would make an email to a professor look unprofessional? a. A smiley face emoticon b. Links to a funny meme c. Messages written in abbreviated texting language d. A signature including your name and class period

a. A smiley face emoticon b. Links to a funny meme c. Messages written in abbreviated texting language

Questions about how to drop or add a class and which classes are needed for certain majors are best answered by ______. A. recruiters B. tutors C. academic advisors D. parents

C. academic advisors

In order to use a learning management system, you will need to have ______. A. a username and login B. earned a need-based scholarship C. a 3.0 or higher GPA D. completed at least one semester of coursework

A. a username and login

Information such as grading policies, submission guidelines, and assignment due dates can be found in ______. A. an online syllabus B. a departmental home page C. the bursar's office D. the back of a textbook

A. an online syllabus

Finding a place where you will not be bothered is especially important if you are taking an online test ______. A. with more than one part B. that is timed C. with a partner D. for the second time

B. that is timed

The calendar feature of a learning management system focuses on ______. A. ways to access outside learning materials B. contact information for classmates C. assignment due dates D. grading policies

C. assignment due dates

It is best to ask what types of questions will be on an online test ______. A. without your professor's knowledge B. when you will not have time to study C. before you take it D. once the test starts

C. before you take it

You should ask how many attempts you have and how much time you have to take a test ______. A. during the test B. after you complete it C. before you take it D. when you receive your score

C. before you take it

When you find a useful online resource related to a course, your best option is to ______. A. write it down B. delete it C. memorize it D. bookmark it

D. bookmark it

The course learning management system, the FAFSA website, and your textbook's online learning site should all be ______. A. attached to every email you send B. memorized C. printed and kept in hard copy D. bookmarked

D. bookmarked

One way to avoid sending an unprofessional email to an instructor is to use ______. A. emoticons B. proper grammar C. colorful fonts D. slang

B. proper grammar

The _____ is the virtual stand-in for a classroom in a learning management system. A. syllabus B. calendar C. help desk D. discussion board

D. discussion board

Students no longer have to visit a physical store to buy course books because most course books can now be obtained _________. A. online B. in loose-leaf form C. for free D. in multiple languages

A. online

One tip for completing an online test is to ______. A. review answers before submitting B. hit the submit button multiple times C. avoid looking at completed answers D. save after each question

A. review answers before submitting

Online users posting on a class discussion board should ______. A. start a new thread for new topics B. keep all topics under one or two threads C. skip proofreading posts since it is an informal setting D. make their posts as long as possible

A. start a new thread for new topics

Which of the following meets the criteria of a good email subject line? A. Ha Ha! Funny lecture now how about you answer this question! B. Due date for notes on Finite Math, Chapter 1 C. Ponder this, help me, and good luck D. I started thinking after class and I was worried about how I cited my resources in the paper last week

B. Due date for notes on Finite Math, Chapter 1

The first step in preparing for an online test is ______. A. taking a deep breath and relaxing B. opening up a word processing document C. organizing all of the things you will need with you when you take the test D. choosing somewhere to take the test where you will not be interrupted

D. choosing somewhere to take the test where you will not be interrupted

What should you do to make sure your email has a positive tone? a. Ask yourself how the message makes you feel. b. Ask yourself if the words sound positive or negative. c. See if it sounds better read aloud slowly or quickly. d. Read it as if you were the recipient.

a. Ask yourself how the message makes you feel. b. Ask yourself if the words sound positive or negative. d. Read it as if you were the recipient.

Which of the following messages is most likely to avoid electronic miscommunication? A. "Jin, you started this whole argument, so now what?" — Berto B. "Hey, everyone, I want to relax and think about this before I say anything else." — Yulia C. Folks, I am really hurt that we are bringing up this topic, and I want to cry. — Aurielle D. HEY, FRANK, IT WAS THE CAUSE OF THE RECESSION!!!!! — Lukas

B. "Hey, everyone, I want to relax and think about this before I say anything else." — Yulia

The subject line for an email to an instructor ______. A. is universal for all instructors B. must be written in complete sentences C. should use passive verbs D. should be specific and clear

D. should be specific and clear

Which of these are online learning resources that usually accompany textbooks? a. Supplementary readings b. Purdue OWL c. Chapter review activities d. PowerPoint slides that highlight key points e. Flashcards f. Practice quizzes g. Key terms

a. Supplementary readings c. Chapter review activities d. PowerPoint slides that highlight key points e. Flashcards f. Practice quizzes g. Key terms

What are some of the guidelines for online students to remember while communicating with their instructors? a. Understand which issues are worth trying to solve yourself and which ones need the instructor's input. b. Respond promptly and appropriately. c. Write clear and concise emails. d. Avoid questioning anything the instructor says. e. Be professional and respectful.

a. Understand which issues are worth trying to solve yourself and which ones need the instructor's input. b. Respond promptly and appropriately. c. Write clear and concise emails. e. Be professional and respectful.

If you only want to respond to the person who sent you an email, you should use ______. A. forward B. reply C. forward all D. reply all

B. reply

An online syllabus will usually include ______. A. a payment button for course fees B. transcripts of a student's previous coursework C. contact information for the instructor D. a map of the campus

C. contact information for the instructor

After taking a test in a learning management system, it is important to ______. A. find a quiet place with no interruptions B. open a word processing document C. get a copy of the confirmation page D. ask what type of questions are in the test

C. get a copy of the confirmation page

When you start an online course, what should you do to make sure you have access to college resources? a. Bookmark links to your course. b. Go to the college and meet with your instructor and other faculty and administrative staff in your major. c. Explore the college website. d. Search for information on advising, degree requirements, and financial aid.

a. Bookmark links to your course. c. Explore the college website. d. Search for information on advising, degree requirements, and financial aid.

Using supplemental online resources provided by textbooks, such as practice quizzes and flash cards, usually ______. A. replaces the learning management system B. confuses students C. increases the odds of success in a class D. makes the textbook unnecessary

C. increases the odds of success in a class

When you start an online course, what should you do to make sure you have access to college resources? a. Explore the college website. b. Bookmark links to your course. c. Go to the college and meet with your instructor and other faculty and administrative staff in your major. d. Search for information on advising, degree requirements, and financial aid.

a. Explore the college website. b. Bookmark links to your course. d. Search for information on advising, degree requirements, and financial aid.

Which of these are good ways to organize new emails in your inbox? a. Move emails that have been addressed but that should be kept to provide a record to the archive folder. b. Create a folder for each class. c. Use a to-do folder for emails requiring an action to be taken. d. Place emails related to all of your classes in the education folder.

a. Move emails that have been addressed but that should be kept to provide a record to the archive folder. b. Create a folder for each class. c. Use a to-do folder for emails requiring an action to be taken.

What should you do when checking your email? a. Avoid opening the spam folder to avoid viruses. b. Check the spam folder to make sure important emails are not deleted. c. Keep track of conversations and any tasks associated with the messages. d. Check your inbox frequently.

b. Check the spam folder to make sure important emails are not deleted. c. Keep track of conversations and any tasks associated with the messages. d. Check your inbox frequently.

Which of these identifies the appropriate expectations to have when emailing an instructor? A. Instructors are in charge. They don't have to respond to you if they don't feel like it. B. Be patient. Instructors may have several hundred students to deal with. C. Instructors are supposed to respond within one hour, outside of class time. D. Wait until the last minute to email your instructors. They have to answer you then.

B. Be patient. Instructors may have several hundred students to deal with.

What is the best way to include questions for your instructor in your emails? A. Add them as an attachment. B. Put them in a numbered list. C. Write them each in a separate paragraph. D. Write them out in the subject line.

B. Put them in a numbered list.

What is a good tip to remember about email length when you are contacting an instructor? A. Include your questions within well-written paragraphs. B. Use as few words as necessary. C. Use three sentences for each point you are trying to make. D. Use quotes from the instructor's most recent lecture.

B. Use as few words as necessary.

Libraries and the registrar/bursar are examples of resources that ______. A. online students do not have to deal with B. may be accessible online C. traditional students do not have to deal with D. are unavailable online

B. may be accessible online

Chloe should organize her emails by keeping messages that require attention in her ______ folder. A. archive B. to-do C. inbox D. spam

B. to-do

When writing an email to an instructor, you should use positive wording in order to convey a positive temperament, or ______. A. response B. tone C. subject D. archive

B. tone

Which of these statements best describes a learning management system (LMS)? A. A way of organizing your behavior to assure maximum personal and professional productivity B. A document prepared by a faculty member to help you understand the requirements of a specific course C. A self-management tool that allows you to take an honest look at yourself—your traits, skills, and accomplishments D. A secure website, hosted by the school, that provides a variety of information

D. A secure website, hosted by the school, that provides a variety of information

Fred sends the members of his project group, Jose, Fatima, and Anja, an email about the deadline for their project. Which of the following is a situation in which Jose would want to use "reply all" to respond to the email? A. To let someone in another group, Autumn, know when the deadline is B. To tell Fred that he secretly wants to date Anja C. To tell Anja that Fatima is a terrible writer D. To explain that they should each download a copy of the final paper

D. To explain that they should each download a copy of the final paper

One way to have your materials organized for an online test is to ______. A. take a deep breath B. announce that you will not be disturbed C. check the syllabus for available dates and times D. mark text pages you will refer to during the test

D. mark text pages you will refer to during the test

Allie needs to get an answer to a question about her final paper from her instructor. She should ______. A. wait until the day before the final to send an email so the message is urgent B. send a message and wait 24-48 hours before sending a follow-up C. send a message and then send a follow-up every hour until it is answered D. send a message three times in a row in case one of them is not delivered

B. send a message and wait 24-48 hours before sending a follow-up

In a professional email sent to an instructor, you should ______. A. write with a negative tone B. use your personal email account C. refer to the instructor by first name D. identify yourself in the salutation

D. identify yourself in the salutation

The process of reviewing an email before sending it to an instructor should include ______. A. making sure the important parts are written in all capital letters B. choosing a tone C. adding colorful font and emojis to draw attention to the message D. making sure it is signed

D. making sure it is signed

Drag each group of features to the corresponding area of the learning management system where you would find them. No items may be used more than once. 1. Communications 2. Calendar 3. Discussion boards 4. Links to resources 5. Grades a. Connections to curated sections of the school library or outside learning tools b. interactions with classmates and questions or topics posted by instructors c. Scores on assignments, quizzes, and tests d. Course announcements that all students see, messaging, and chat e. Deadlines for assignments and other important dates

1. d 2. e 3. b 4. a 5. c

Important online writing resources include ______. A. Amazon Prime B. Purdue OWL C. email D. social media

B. Purdue OWL

Purdue University's OWL site provides ______. A. tutors for almost every college subject B. technical support for most learning management systems C. a wide variety of writing tips D. an interactive discussion board for learning management system class projects

C. a wide variety of writing tips

Emails that have been addressed but that should be kept to provide a record should be filed in the ______ folder. A. to-do B. spam C. archive D. drafts

C. archive

An example of a bad reason to email an instructor would be to ______. A. ask a class-related question that is not explained in the syllabus B. ask for help because you are struggling in the class C. submit an assignment that is permitted to be submitted via email D. see if you can get extra credit later if you do not turn in tomorrow's assignment

D. see if you can get extra credit later if you do not turn in tomorrow's assignment

Online students should develop rapport with their instructors as a way to establish a ______. A. syllabus B. learning management system C. support system D. personal friendship

C. support system

A good reason to contact an instructor by email would be to ______. A. explain an issue from your childhood and how it has caused anxiety for many years B. ask about something you forgot from the front page of the syllabus C. turn in an assignment that can be submitted through email D. see if you can get an extension on an assignment so you can watch a ball game

C. turn in an assignment that can be submitted through email

What are some of the questions you should ask your academic advisor? a. Should I take this class for my major? b. How do I find a tutor? c. How do I switch majors? d. How do I format my lessons? e. What does the finals schedule look like? f. How do I drop one of my classes?

a. Should I take this class for my major? b. How do I find a tutor? c. How do I switch majors? e. What does the finals schedule look like? f. How do I drop one of my classes?

What are some of the resources available for online learning? a. The library b. IT help c. Registration and course information d. Hands-on laboratories and workshops e. The registrar/bursar

b. IT help c. Registration and course information (a. The library e. The registrar/bursar) Should also be included but it was stated as wrong.

What should you do when replying to emails? a. Flag all responses related to your online class as urgent. b. Reply within one hour. c. If you do not have an answer within 24 hours, send a response saying that it might take longer to answer. d. Respond within 24 hours.

c. If you do not have an answer within 24 hours, send a response saying that it might take longer to answer. d. Respond within 24 hours.

Before beginning an online program, students are encouraged to ______. A. bookmark important links related to their courses B. try at least one semester of traditional college C. avoid looking at college websites related to their major D. attend a few lectures of the traditional version of their courses

A. bookmark important links related to their courses

Electronic miscommunication can be caused by ______. A. writing messages in all capital letters B. checking your facts before writing C. waiting until you are calm to write D. using "I" statements instead of "you" statements

A. writing messages in all capital letters

Which of the following is an example of a proper salutation in an email to an instructor? A. Yo, Dr. G! B. Dear Professor Stevens, C. Ms. Sparks, D. Hello Dave,

B. Dear Professor Stevens,

Most online learners can save money by obtaining digital versions of textbooks, known as ______. A. CliffsNotes B. syllabi C. eBooks D. learning management systems

C. eBooks