COM252 - Ch. 6 Nonverbal
Angling posture away from the other person or breaking eye contact are ways to ____________ conversations.
end
____________________-- reflects how correctly a person combines vowel and consonant sounds to say a word.
pronunciation
A ________-__________ culture is a culture where people touch frequently and maintain little personal distance with one another.
high contact
Do people who are lying use a higher pitch or lower pitch during the lie?
higher
A gesture that enhances or clarifies a verbal message.
illustrator
nonverbal behaviors that send messages of attraction or affiliation are called ______________ ____________.
immediacy behaviors
People in _____________ cultures are routinely more emotionally expressive than those in _______________ cultures. individualistic; collectivistic collectivistic; individualistic
individualistic; collectivistic
The absence of sound is ____________.
silence
MATCH SPATIAL DISTANCE: 1. spouse, best friend, mom, brother 2. you are giving a speech in a crowded gymnasium 3. customers, casual acquaintances, and others whom we don't know very well 4. friends and relatives outside our immediate family/best friend circle a. intimate b. personal c. social d. public
1. a 2. d 3. c 4. b
MATCH SPATIAL DISTANCES: 1. 12-25 feet or more 2. 4-12 feet 3. 0-1.5 feet 4. 1.5-4 feet a. intimate b. personal c. social d. public
1. d 2. c 3. a 4. b
How many spatial zones are there?
4
How are honest/dishonest smiles similar? Different?
Both cause the mouth to curve upward. An honest smile causes the skin around the eyes to wrinkle---and dishonest one doesn't.
VERBAL COMMUNICATION IS USUALLY BELIEVED OVER NONVERBAL COMMUNICATION T or F?
F
NONVERBAL COMMUNICATION IS PRESENT IN MOST INTERPERSONAL CONVERSATIONS T or F?
T
NONVERBAL COMMUNICATION IS THE PRIMARY MEANS OF COMMUNICATING EMOTION T or F?
T
NONVERBAL COMMUNICATION METACOMMUNICATES T or F?
T
NONVERBAL COMMUNICATION OFTEN CONVEYS MORE INFORMATION THAN VERBAL COMMUNICATION T or F?
T
Several studies suggest that facial expressions of these basic emotions are interpreted very similarly across cultures T or F?
T
When you get your hair cut, have your teeth cleaned, change a baby's diaper, receive a massage, or work with a personal trainer, those are examples of what kind of touch? a. caregiving b. affectionate c. power/control d. aggressive e. ritualistic
a
studies have shown that infants begin smiling in response to external stimuli, such as a pleasant voice and a gentle touch, around the end of the ________ month of life. a. first b. second c. third d. fourth
a
An ___________ is a pattern of pronouncing vowel and consonant sounds that is representative of a particular language or geographic area.
accent
A gesture used to satisfy a personal need.
adaptor
A gesture that communicates emotion.
affect display
punching, pushing, kicking, slapping, and stabbing—are forms of _________ touch.
aggressive
___________-- refers to an increase in energy. relaxation arousal
arousal
_______________, or enunciation, refers to how clearly one speaks.
articulation
___________- are the objects and visual features within an environment that reflect who we are and what we like.
artifacts
objects or visual features in an environment used as status symbols
artifacts
Behaviors such as hugging, kissing, and handholding are examples of what kind of touch? a. caregiving b. affectionate c. power/control d. aggressive e. ritualistic
b
Intense emotional experiences __________ the pitch and loudness of the voice, while _____________ the rate of speech. a. decrease; increase b. increase; decrease
b
The average adult speaks at a RATE of approximately _______ words per minute. a. 100 b. 125 c. 150 d. 175
c
police officers hold a suspect on the ground while applying handcuffs or when the host of a party puts his hand on a guest's back to lead her in a certain direction. What type of touch? a. caregiving b. affectionate c. power/control d. aggressive e. ritualistic
c
The use of time is __________.
chronemics
When relaxation is accompanied by positive emotion, we experience it as ____________.
contentment
Nonverbal cues influence two general types of impressions: those related to a person's _______________ characteristics and those related to a person's ___________________ characteristics.
demographic; sociocultural
when relaxation is accompanied by negative emotion, we experience it as ___________________.
depression
Shaking hands is an example of ___________ touch. a. caregiving b. affectionate c. power/control d. aggressive e. ritualistic
e
A gesture with a direct verbal translation.
emblem
cartoon depictions of faces and other objects that first became popular on Japanese cell phone services.
emoji
textual representations of facial expressions often used in e-mail messages
emoticons
When it is accompanied by positive emotions, we experience arousal as _____________. When arousal is accompanied by negative emotions, however, we experience it as ___________.
excitement; anxiety
What communicates more than any other part of the face?
eyes
The ____________ is the most important visual clue that humans use to identify one another
face
The use of facial expression for communication.
facial displays
according to the principle of _______ ________, the face communicates more information than any other channel of nonverbal behavior
facial primacy
Two channels of nonverbal behavior that are particularly important in communicating emotion are ____________ expressions and __________ behaviors.
facial; vocal
___________ words are nonword sounds such as "umm" or "er" that many people use to fill the silence during pauses while they're speaking.
filler
The use of arm and hand movements to communicate is called ________________
gesticulation
The tendency to attribute positive qualities to physically attractive people is the ________ effect.
halo
The eyes tend to be wide and bright, and the person tends to be smiling. Which emotion?
happy
The study of how people use touch to communicate.
haptics
The ______________ in the voice refers to the variation in its pitch.
inflection
The distance most people in Western cultures maintain with intimate partners; ranges from 0 to 1½ feet.
intimate distance
Three nonverbal cues are especially relevant for __________ conversations: personal space, physical appearance, and eye contact.
inviting
The study of movement is called _____________
kinesics
A ______-___________ culture is a culture in which people touch infrequently and maintain relatively high levels of personal distance with one another.
low contact
Using turn taking signals are useful in ___________ conversations.
maintaining
The various behavioral forms that nonverbal communication takes.
nonverbal channels
Behaviors and characteristics that convey meaning without the use of words.
nonverbal communication
The study of eye behavior
oculesics
The study of the sense of smell is _______________.
olfactics
The distance most people in Western cultures maintain with friends and relatives; ranges from 1½ to 4 feet.
personal distance
The __________ of the voice is an index of how high or deep it sounds.
pitch
____________ is the potential to affect another person's behavior, and _____________is the actual exercise of that potential. power; dominance dominance; power
power; dominance
The study of spatial use is _____________.
proxemics
The distance most people in Western cultures maintain with public figures during a performance; ranges from 12 to 25 feet or more.
public distance
A gesture that controls the flow of conversation.
regulator
The opposite of arousal is __________, which we feel in situations of decreased energy.
relaxation
The distance most people in Western cultures maintain with casual acquaintances; ranges from 4 to 12 feet
social distance
interactional ______________ is the convergence of two people's behaviors.
synchrony
Which of the five senses is the first to develop?
touch
Nonverbal behavior that indicates when a person's speaking turn begins and ends.
turn taking signal
Do we tend to more accurately interpret emotions through vocal cues or facial expressions?
vocal cues
Characteristics of the voice that convey meaning in communication; also referred to as paralanguage.
vocalics (includes inflection, pitch, volume, rate, and filler words)
____________ is an index of how loud or quiet one's voice is.
volume
In general, ____________tend to be better than men at decoding facial displays of emotion. which gender?
women
