COMM100 final exam review

The thesis statement of a speech can be described as (Chapter 12)

A one-sentenced version of your message

Which of the following will help you use public speaking anxiety as an advantage? (Chapter 13)

Accepting public speaking anxiety as a normal response

Which of the following factors should be considered when analyzing an audience? (Chapter 11)

Age, Culture, Socioeconomic status

How can remembering your goal help you use presentation aids effectively? (Chapter 13)

Aids are meant to simply assist the speaker, Your aids should not be the focus of your speech

A speech that is carefully prepared to sound as though it is being delivered spontaneously is (Chapter 13)

An extemporaneous speech

A specific form of anxiety that can occur as soon as a speech is assigned is called ______ anxiety. (Chapter 13)

Anticipatory

When deciding on a topic for a speech, the topic must be (Chapter 11)

Appropriate

Ideally, you should devote ______ to each main point? (Chapter 12)

Approximately the same amount of time

Studies conducted in educational settings confirm that when teachers present organized and coherent lessons, their students (Chapter 12)

Are more motivated to learn

After brainstorming potential topics, the next step in the topic-selection process is to identify topics that (Chapter 11)

Are right for you

Which of the following describes the act of thinking carefully about the characteristics of your listeners so that you can address them in the most effective way? (Chapter 11)

Audience analysis

It is not enough to simply find good supporting material. You must also (Chapter 12)

Avoid plagiarism

Which of the following would not create a good attention getter in a speech? (Chapter 12)

Citing academic credentials

When planning your presentation, you should: (Chapter 12)

Clarify the specific purpose, Formulate the main message

When members of a group work well together in the service of a common goal, they are said to have (Chapter 9)

Cohesion

To meet goals, stay informed, and make decisions, groups use distinctive ______ practices. (Chapter 9)

Communication

Which of the following statements about communication is not correct?

Communication has no rules

Some groups, like rock bands or an art class, function primarily to? (Chapter 9)

Create art and ideas

Relating your topic to yourself establishes that you have ______ because you have training, personal experience, or a vested interest in what you are saying. (Chapter 14)

Credibility

Which of the following is true about how culture affects communication?

Culture influences how individuals greet each other. Culture influences how individuals use space. Many basic facial expressions are interpreted similarly across cultures.

_____ is providing the meaning of a word or concept. (Chapter 14)

Defining

Using words to depict or portray a person, place, an object, or an experience is known as (Chapter 14)

Describing

What do many small groups with discrete tasks do when the task is complete? (Chapter 9)

Disband

Which of the following statements are examples of spiritual principles?

Divine beauty is found in nature. I believe in destiny and fate.

A speaker tells a few amusing anecdotes and says a joke or two in order to help the audience to have an enjoyable time. This is a speech to (Chapter 11)

Entertain

When a group meets to suggest a particular policy or to select an award winner, the group's function is to (Chapter 9)

Evaluate and advise

A speech about the impact of the World Trade Center attack on 9/11 on U.S. culture would constitute what type of speech topic? (Chapter 14)

Events

During a speech about converting to Judaism, Josh explained the significance of the conversion ritual. This is an example of what type of speech topic? (Chapter 14)

Events

In informative speeches it is common to reveal why something occurred or how something works. This is the definition of (Chapter 14)

Explaining

_____ means to reveal why something occurred or how something works. (Chapter 14)

Explaining

Which of the following are ways to improve your nonverbal communication?

Express nonverbal messages clearly. Accurately interpret the nonverbal behavior of others.

Spending an approximately equal amount of time on each main point of a speech will help you to (Chapter 12)

Express their relative importance

Communication can solve any problem.

False

True or false: Everyone is an expert communicator because we have communicated practically every day of our lives.

False

True or false: Having an active social life is not a powerful predictor of a person's overall happiness.

False

True or false: If the main points of your speech are equally important, the order that you present them in is not critical. (Chapter 12)

False

True or false: Language functions to connect us with others but not to separate us from others.

False

True or false: Profanity is language that harms a person's reputation.

False

We speak to ______ when we deliver a speech paying tribute to a person, place, or event. (Chapter 11)

Give honor

Your purpose statement is a declaration of your specific ______ for your speech. (Chapter 12)

Goal

Small groups have distinct functions in order to? (Chapter 9)

Help us in some way

Which of the following questions should you ask once you have a potential topic in mind? (Chapter 11)

How appropriate is this topic for my audience?, How much will my audience care about this topic?

Which of the following are part of the process of selecting a topic? (Chapter 11)

Identifying appropriate topics for your audience, Identifying appropriate topics for the occasion, Brainstorming

When people start to refer to "the group" by name and think about the group's needs and desires, the group has begun to form a(n) (Chapter 9)

Identity

A speech that you deliver "on the spot," with little or no preparation, is an ______ speech. (Chapter 13)

Impromptu

The modern phenomenon of people encountering and attempting to absorb huge quantities of data every day is referred to as

Information overload

Which type of speaking is publicly addressing others to increase their knowledge, understanding, or skills? (Chapter 14)

Informative speaking

The main points in a speech can be organized according to all the following except (Chapter 12)

Intentionality

Small groups are said to be (Chapter 9)

Interdependent

A host says a few words about someone's hometown, education, previous work experience, and hobbies. This host is giving a speech to (Chapter 11)

Introduce

A speech on the environmental impact of the BP oil spill would most likely focus on (Chapter 14)

Issues

In what ways does spoken language enable us to connect to others?

It allows us to provide support. It allows us to provide comfort. It allows us to share social information.

Which of the following are true about public speaking anxiety? (Chapter 13)

It can be debilitating and cause people to deliver poor performances, It is anxiety brought on by performing in front of an audience, It can affect individuals psychologically, physically and behaviorally

Which of the following are ways that humor can improve our communication with others?

It can bring us closer to people. It can diffuse stress. It can make social interactions more pleasant and enjoyable.

Which of the following statements are true of nonverbal communication?

It helps maintain relationships. It influences others. It expresses emotion.

Which of the following statements are true of self-concept?

It is a person's identity. It is partly subjective. It is a collection of smaller "selves." It is multifaceted.

Which of the following are characteristics of Information that is credible? (Chapter 12)

It is believable, It is trustworthy

Which of the following statements are true about nonverbal communication? Check all that apply.

It is communication that doesn't use words. Various parts of our bodies serve as channels of communication.

Language is which of the following?

It is used to communicate meaning. It is a system of symbols. It uses symbols called words.

Which of the following statements are true about the self-serving bias?

It primarily relates to how we explain our own behaviors. It involves the tendency to attribute success to internal causes.

Which of the following are reported by small online groups in comparison to face-to-face groups? (Chapter 9)

Less commitment, Less happiness, Less confidence

Which of the following are potential sources of supporting material for a speech? (Chapter 11)

Library research, Interviews, Internet research, Personal Observations

U.S. audiences typically prefer speeches that are organized (Chapter 13)

Linearly

The _____ of a speech expresses a specific idea or theme related to the topic of the speech. (Chapter 12)

Main point

Which type of speech delivery is composed word for word and then delivered from memory? (Chapter 13)

Memorized

Which of the following are styles of speech delivery? (Chapter 13)

Memorized, Scripted, Impromptu, Extemporaneous

Which of the following are true about smell?

Memory is affected by smell. It influences your reactions to other people. Smell affects sexual attraction.

Which of the following are NOT consequences of public speaking anxiety? (Chapter 13)

Mental flexibility

Which statements about remembering are correct?

Mnemonic devices can significantly enhance our memory. The average person is not that great at remembering. Remembering can help you avoid awkward situations with others.

Which of the following best describes instrumental needs?

Most day-to-day communication is about meeting instrumental needs.

You are planning to give a speech about Italy. The first thing you'll need to do in planning your speech on this subject is to: (Chapter 12)

Narrow the scope of the speech

Which of the following are considered reputable sources? (Chapter 14)

Nature magazine, Los Angelous Times, Scientific American magazine

Which of the following statements about small groups and rules and norms is true? (Chapter 9)

Nearly every small group has both rules and norms that members are expected to follow

Which of the following statements about nonverbal communication is not correct?

Nonverbal communication is secondary to verbal communication in expressing emotion.

Presentation aids are meant to assist the speaker and should (Chapter 13)

Not be the focus of the speech

If you are giving a persuasive speech on the poor health of U.S. children, after you have given your attention-grabbing piece, your introduction should then do which of the following? Select all that apply. (Chapter 12)

Note that the main purpose of the speech is to establish three ways that U.S. children are in poor health, Establish why the listeners should care about children's health issues

The fourth and last step in the topic selection process is identifying the topics which are appropriate for the (Chapter 11)

Occasion

Brett's speech about Lady Gaga's life and rise to fame falls under the speech topic category of (Chapter 14)

People

Which of the following statements best explains why people join small groups? (Chapter 9)

People join small groups for many reasons

Which of the following describes materials that are published on a regular basis such as magazines, newspapers, and academic journals? (Chapter 11)

Periodicals

Which of the following are visual elements that affect the delivery of a speech? (Chapter 13)

Personal appearance, Facial expressions, Eye contact, Body posture

When we speak to ______, our goal is to appeal to our listeners to think or act in a certain way. (Chapter 11)

Persuade

A speech topic about England falls under which topic category? (Chapter 14)

Places

Which of the following are techniques to involve your audience in your speech? (Chapter 14)

Poll your audience, Ask for volunteers, Invite direct participation

Which of the following are the primary goals of a good speech introduction? (Chapter 12)

Previewing the content of the speech, Generating audience interest in the topic

In general, regardless of your topic, the main points of a speech should be (Chapter 12)

Related to one another

To "frame" your topic appropriately means that you present your topic in a captivating way that (Chapter 14)

Relates the topic to yourself and to your audience

In Terry's speech about the BP oil spill in the Gulf Mexico, Terry explains how the effects of the spill have affected members of her audience. Terry is therefore showing the audience the ______ of the topic. (Chapter 14)

Relevance

If a main point in your proposed speech is not related to the thesis, the best options are to (Chapter 12)

Replace the point, Delete the point

Whether there is an electric socket available or a projector for a video are examples of the ______ for your speech. (Chapter 13)

Resources available

Although the group works toward the same mission, individuals are expected to take on specific (Chapter 9)

Roles

On an airplane flight attendants give a short informational speech about what to do in case of an emergency landing. First-time passengers, in particular, pay attention because the information satisfies the passengers' basic physical need to know how to stay alive. In this situation, the flight attendant is (Chapter 14)

Satisfying information hunger

Joy, a freshman in an introductory speech class, gave an informative speech about her university's proposed tuition hike. Joy explained how the tuition increase would impact her and her audience. Joy was successful in capturing and maintaining her audience's attention because she effectively ______ her topic. (Chapter 14)

Selected and framed

A group whose function is to build playgrounds in poor communities is (Chapter 9)

Service oriented

Three or more people working together to accomplish a task is the definition of a(n)? (Chapter 9)

Small group

A group member may be engaged in ______ if she doesn't contribute to the group. (Chapter 9)

Social loafing

One important communication skill for small groups is ______ new members. (Chapter 9)

Socializing

Which of the following has the primary goal of providing an audience with information they do not already have? (Chapter 11)

Speaking to inform

Public speaking anxiety is a common form of (Chapter 13)

Stress

Sunny is giving a speech to a group of senior citizens. As she starts planning her speech, she gets details about where the speech will be delivered, how large the audience will be, and how much time she will have to speak. Which of the following best explains what Sunny is doing? (Chapter 11)

Sunny is considering the speaking context

You must provide _____ material to back up the claims you make in your speech. (Chapter 12)

Supporting

According to a U.S. survey by the National Association of Colleges and Employers, which of the following ranks highest in terms of what employers were seeking in job applicants who were new college graduates?

The ability to communicate verbally

In addition to your audience's likes and dislikes, which of the following should be considered when thinking about your audience's expectations and needs? (Chapter 11)

The audience's existing knowledge on the topic, The purpose of the gathering, The time available for your speech, The size of the audience

A group's size depends on which of the following? (Chapter 9)

The group's purpose, How well activities can be scheduled and coordinated for all members

When deciding which presentation aids will work best, it is important to consider (Chapter 13)

The layout of the room, The time available for the speech, What resources are available

Which of the following are common consequences of public speaking anxiety? (Chapter 13)

The mind going blank, An urge to escape the situation

If you are composing a speech to give at a law school graduation, and your topic is how to benefit society, one of your main points might be (Chapter 12)

The need for more public interest lawyers

The questions "Why am I speaking?" and "What is the emotional tone of the event?" should be asked when identifying topics that are right for (Chapter 11)

The occasion

Which of the following are true about good presentations? (Chapter 11)

They can greatly influence listeners, They can prove to be life changing

Which of the following are some advantages of working in small groups? (Chapter 9)

They experience synergy, They expose us to diversity

Which of the following are true about scripted speeches? Check all that apply. (Chapter 13)

They may be timed, They are common when the exact wording of the speech is crucial, They are delivered word for word from a manuscript

Which of the following should you consider as you choose your presentation aids? (Chapter 13)

Time available for your speech, The resources available for you to use, Size and arrangement of the room

Informative speaking is publicly addressing others to do which of the following? (Chapter 14)

To better their skills, Increase their knowledge, To improve their understanding

Small groups, such as sports teams and academic quiz teams, serve what primary function? (Chapter 9)

To compete

Why might a small group communicator who is good at his or her job within the group want to know the names of everyone in the group? (Chapter 9)

To maintain positive group relationships

True or false: Communication includes writing.

True

True or false: Defining is one method of informing in a speech. (Chapter 14)

True

True or false: Facial displays are a channel of nonverbal communication.

True

Using information from scientific journals and major newspapers is a good ethical choice based on (Chapter 14)

Using information only from rebuttal sources

Which of the following statements are true about nonverbal communication? Check all that apply.

Various parts of our bodies serve as channels of communication. It is communication that doesn't use words.

Which of the following are vocal elements of effective delivery? (Chapter 13)

Volume, Articulation, Pitch, Fluency

What are some questions to ask when considering whether the topic is right for you? (Chapter 11)

What do I need to learn about this topic?, What do I already know about this topic?, How much do I care about this topic?

Which of the following are examples of things to consider concerning the resources available for your speech? (Chapter 13)

Whether a computer, projector and screen are available, Whether a power source is accessible

Which of the following statements are true about language?

Words represent objects. Language is symbolic.

Speaking notes are an abbreviated version of your (Chapter 12)

Working outline

Which of the following are true about how to improve your language use?

You should try to speak at an appropriate level of complexity for your audience. You should avoid using language that is too simple for your audience. You should avoid using language that is too complex for your audience.

After you identify topics that are right for you, you should Identify topics that are right for (Chapter 11)

Your audience

In the context of the HURIER model, we define hearing as ______ process of perceiving sound.

a physical

Perception is which of the following?

a process

Which of the following definitions applies to the term cliché?

a word or phrase that was once novel but has lost its effect due to overuse

listening is an

active process

That a word like "duck" has no characteristics of a duck--the word "duck" cannot fly, does not have a bill or webbed feet, and does not quack--represents the concept that language is usually

arbitrary

Unlike relational communication needs, identity needs

are formed in part by comparing the self to others.

Health can decline quickly when individuals are deprived of communication, such as when they

are in solitary confinement

When we say there has been a breakdown in communication, it usually means that individuals

are still communicating but doing so ineffectively.

The objects and visual features within an environment that reflect who we are and what we like are called

artifacts

Which of the following conditions is the most likely to affect a person's capacity to empathize?

autism

Part of being a competent and skilled communicator includes which of the following?

being aware of your self-concept managing the influences of self-concept

Which of the following are benefits of having high self-esteem?

being willing to communicate being more outgoing being comfortable initiating relationships with others

Santiago Ventura never made eye contact with the police officer because Mixtec Indians

believe that it is rude to look people directly in the eye.

Tweeting, sending email, and instant messaging, all rely on ______ media.

channel-lean

The tendency not to listen to anything with which one disagrees is known as

closed-mindedness.

We ______ misperceive others' behaviors.

commonly

Which of the following is not a communication myth?

communication skills are improved by practice

A word that refers to a specific object in the world can be referred to as

concrete

The tendency to pay attention to evidence that supports preexisting beliefs while discounting proof that undermines them is the ______ bias.

confirmation

Language is bound by which of the following?

context culture

Which of the following conversations may make understanding difficult for participants?

conversations in foreign languages technical conversations

The major types of listening include which of the following? Check all that apply.

critical listening empathic listening informational listening

Which of the following ways of using language can be abusive or beneficial, depending on how they are used?

criticism

A person's ability to understand the speaker's language may be affected by that person's

culture

The HURIER model identifies six stages of

effective listening

Men and women differ in how ______ expressive they are.

emotionally

A vague, mild expression that substitutes for something that is harsher or more blunt is known as a(n)

euphemism

Slang is closely related to __________, in that it substitutes formal terminology with informal or unconventional language.

euphemism

If you question the testimony of oil executives about the limited potential of alternative energy sources to meet current U.S. energy needs, you are most likely

exercising critical listening skills.

We seek to ______ social behavior so that we know how to react to it.

explain

We use attribution to ______ behavior.

explain

The sounds "umm" and "er" that English speaker make in conversation are examples of

filler words

A study of doctor-patient consultations found that the more doctors talked, the more likely they were to

get off track and forget about patients' problems.

Because the mind thinks faster than most people speak, listeners think about other matters, a behavior known as ______ over.

glazing

The process of adjusting our behavior in order to project the kind of image we want to project is known as

image management

The process of assigning meaning to information that has been selected and organized is

interpretation

When people talk in order to dominate a conversation, this is competitive

interrupting

Which form of communication involves communicating with yourself?

intrapersonal communication

Physical appearance

is a channel of nonverbal communication.

Which of the following statements is true about language?

it is governed by rules

Listening is a(n) ______ skill.

learned

Which of the following refers to defamatory statements made in print or some other fixed medium, such as a photograph?

libel

College students spend more time ______ than any other communicative behavior.

listening

A formal description of the process of communication is called a communication

model

Which of the following are forms of nonverbal communication?

movement and gestures use of artifacts use of time

In the context of listening, ______ is defined as anything that distracts the listener from paying attention.

noise

Eye behavior is a channel of ____________ communication.

nonverbal

Movement and gestures are channels of ______ communication.

nonverbal

Which of the following are ways in which culture affects listening behaviors?

nonverbal listening responses understanding of language expectations for directness

Which of the following are useful strategies in listening nonjudgmentally?

not interrupting not offering unsolicited advice

Deception has become more common in certain communication venues, such as

online personal adds

The second step in the perception process, ______, helps you make sense of information by allowing you to compare and contrast it with other things you know about it.

organization

The process of making meaning from what we sense or experience in the world around us is called

perception

Our use of time sends messages about which of the following?

power values

Most of us can become better listeners through

practice education

Pretending to pay attention while not really listening is called

pseudolistening.

Your friend asks for a car ride. You immediately begin to think up a good excuse to avoid giving him a ride before he is able to fully explain why he needs the ride. In this scenario, you are acting on the ______ tendency.

rebuttal

Which of the following are elements of effective communication?

selecting a strategy for reaching your communication goals identifying your communication goals using more than one communication strategy to reach your communication goals understanding unique cultural expectations

If you noticed that your roommate failed to wash the dishes but did not notice that she cleaned the bathroom, you would be engaging in

selection

The first stage in the process of perception is

selection

You perceive yourself through your

self-concept

Negative campaign advertisements are an example of the use of language to

separate people from each other ideologically.

Which of the following describes a short and memorable phrase that will motivate people to become customers?

slogan

In the semantic triangle, the word being communicated is called the

symbol

Listening is:

the active process of making meaning out of a spoken message.

Selection is ______ in the process of perception.

the first stage

Interpretation is the ______ step in the perceptual process.

third

Which of the following channels for nonverbal communication is the first to develop in an infant?

touch

In the HURIER model, comprehension of the words and phrases heard is part of

understanding

A stimulus will stand out if it is

unusual

Which is a channel of nonverbal communication?

use of space

Because words are only symbols of objects and ideas and can mean whatever we choose them to mean, language is

usually arbitrary

Which of the following are channels of nonverbal communication?

vocal behaviors use of facial displays use of space

Meeting each of your communication goals in a given situation means that

you are an effective communicator