Comprehensive Review - ARTS
Who gets the flag? divorced wife, oldest daughter, brother, girlfriend or companion
Oldest daughter
Pallbearers should grasp the bar of the handle when moving the casket
True
The lower most portion of the casket shell is the bottom
True
The lower the gauge the thicker the metal
True
Tufted has padding material in between two pieces
True
Ownership of the US government issued grave marker for a deceased veteran is held by
US government
Arlington National Cemetery is located in
Virginia
The visiting of relatives and friends to the residence or funeral home to pay respects to the deceased prior to the funeral service
Visitation, calling hours or wake
The study of behavior that DEVIATES from that which is considered healthy
abnormal
The FTC rule states that consumers must receive
accurate, itemized price information
The three component parts of motivation are
activation, persistence and intensity
Any handle that is hinged is called a jazz handle
false
Cooper caskets are measured in terms of gauge
false
Ferritic stainless steel is more durable than austenitic stainless steel
false
Wood caskets normally employ a rubber gasket to enhance sealing and preservation qualities of the casket
false
Who files the SSA 721 Statement of death form
funeral director
Two things that must be provided in order that a funeral home be recognized as a funeral provider are
goods and services
A funeral rite that is in essence devoid of religious connotation
humanistic service
Any disposition of human remains which is completely devoid of any form of funeral rite at the time of disposition
immediate disposition
No one is at the grave to receive the flag of the deceased veteran. What happens to the flag?
is returned to the point of origin
Following the funeral of a friend's wife, you the funeral director see this friend at your favorite restaurant every Friday night seated at the bar. He is always cordial and offers you a drink. You notice after dinner as you leave that he has not left the bar, but rather "taken root" and had too much to drink. According to the restaurant staff, this is a regular occurrence. When one of the staff members asks you, confidentially, if this is normal behavior after a person experiences a loss, you immediately think of what type of grief reaction?
masked
FTC documents that are retained by the consumer (Choose all that apply) A. Casket price list B. Statement of Goods/Services C. Outer burial container price list D. General price list E. Insurance Dossier
B and D
A forensically-trained physician whose duty it is to investigate questionable or unattended deaths
medical examiner
A religious service conducted in memory of the deceased without the remains present
memorial service
The proportion of sickness in a locality
morbidity rate
The relation or ratio of number of deaths to the given population stated for a given period of time
mortality rate
An adjustment process which expresses grief or sorrow and reorganizes life after loss
mourning period
You ask for permission to embalm on a first call. Is this a triggering event?
no
You ask the family for the name of the deceased on a first call. Is this a triggering event?
no
What is the time limit for filing for a Veteran's grave marker?
no time limit
Which one comes first...Playing of 'taps' or folding of the flag?
playing of taps
Unlearned motives that are common to both animals and humans are called
primary
A medical doctor who has spent several years in clinical training which includes diagnosing possible physical and neurological causes of abnormal behaviors and treating these behaviors with prescription drugs
psychiatrist
The branch of psychology that stresses the influence of unconscious fears, desires, and motivations on thoughts, behaviors and the development of personality trains and psychological problems later in life
psychoanalytic
A professional who has completed four to five years of post graduate education and has obtained a PHD in psychology but does not prescribe prescription drugs
psychologist
What are the 7 soft woods? " Call cathy for her perfect red sauce"
Cedar, Cyprus, fir, hemlock, pine, redwood and spruce
The form for conducting a ceremony; a ceremony or body of ceremonies; a procedure repeated customarily or automatically
ritual
Motives that are learned through experience and interaction with others and can differ from person to person and animal to animal are called
secondary
The highest need in the hierarchy is the need for
self actualization
The act of placing the dead human body in the crypt
Entomb
Henry VII is most closely associated with which religious tradition?
Episcopal
The church of England is represented in the USA by a religious tradition using this name
Episcopal
Money is deposited into the Social Security Administration for benefits like the Lump Sum Death Benefit through deductions taken from those working in the united states under which of the following acts
FICA
Brocade usually has a pictorial design
False
Thirty days of mourning in the Jewish funeral rite is called
sholoshim
Introspection is most closely identified with which school of psychology
structuralism
The first school of psychology was
structuralism
The burial shroud in the Jewish funeral rite is called
tachrichim
The ceremonial washing ceremony in the Jewish funeral rite is called
tahara
The prayer shall worn by Jewish men is called:
tallis
The first five books of the the Hebrew Scriptures (Bible) are called, collectively
torah
The rites held at the time of disposition of human remains; rites with the body present
traditional
Appearance is considered a merit of the casket
true
Cherry is a hardwood
true
In the unlikely event of a water landing, the kapok in your floatation device may either safe your life or appear as upholstery material in your casket
true
The ogee, crown, pie and rim flange are all component parts of the casket lip/cap on a perfection cut casket
true
The uppermost portion of the casket body is the top body molding
true
Zinc is the element used in galvanized steel
true
A caller dials the wrong number and gets your funeral home totally by mistake. Before they hang up, they ask how much embalming costs. Do you have to disclose that charge given the circumstances of the call?
yes
A family asks you if you offer cremation. Is this a triggering event?
yes
Can a 19 year old dependent child of the deceased, attending high school, receive SSA benefits?
yes
May a deceased purple heart recipient be buried in Arlington National Cemetery
yes
Social security went into effect during which time period
1930
What is the specific time limit for filing the SSA 721 Statement of Death by the Funeral Director
2 years from date of death
The width of a standard adult metal casket is
23
How much is the Lump Sum Death Benefit?
255
The dimensions of a particular steel casket are 6'6" long and 23' wide. A casked invoiced as 6'6" xx would be how many inches wide?
27
How many folds are in the flag on a half couch casket?
3
A child attends his grandfathers funeral and whispers to his sister that "Pop-pop looks like he's sleeping, let's go wake him up!" The theorists would tell us the child's age is approximately
3 to 5
What is the amount of the standard burial allowance for a qualified deceased veteran
300
The number of stages in the hierarchy of needs is
5
The length of the longest (before standard adult measurements) infant casket is
5 feet
The length of a standard adult wood casket is
75
A standard adult wood casket that is one oversize in length would be
78
The casket is 6'6" and one oversize in length. In inches this equals
81 inches
Deaths occurring within the membership of this religious tradition will routinely require the involvement of the coroner or medical examiner
Church of Christ Scientist
Which of the following religions would use the euphemism "passed on" rather than "died" in death notices?
Church of Christ Scientist
The concepts of reality and unreality are part of the essential teachings of which religion?
Church of Christ scientist
The use of the green apron for one who has been through the temple is part of which of the following religious traditions?
Church of Jesus Christ of Latter Day Saints
The ceremony of the last kissing is part of which religious tradition
Greek Orthodox Christian
A transfer from a hospital, nursing home or medical examiners office.
Institutional
The act of placing cremains in an urn
Inurnment
Synods are common in which religious tradition
Lutheran
Pauline is making funeral arrangements for her recently deceased sister with whom she was not very close. Every time you mention the deceased name, she rolls her eyes and gives a little chuckle before she answers your question. You finish making the funeral arrangements and she leaves the funeral home satisfied with your handling of the arrangements. Her grief reaction is best described as
Masked
In motivation theory, the hierarchy of needs was first expressed by
Maslow
The Pope, Cardinals, Archbishops, Bishops, Priest and Deacons are all common to which religious tradition
Roman catholic
The use of the prie dieu and vigil candles is part of which religious tradition
Roman catholic
Seven days of mourning in the Jewish funeral rite is called
Shivah
The deceased is 76" tall. He always wanted a wood casket. To fit our "Alpine friend" in his desired casket, creating a suitable memory picture, the funeral director will need to order
Standard adult wood, one oversize
Who gets the flag? aunt, grandson, step-father, uncle, cousin
Step father
A littler, usually of canvas, for carrying disabled or dead persons
Stretcher
Lester, age 62, is an only child and he has come to you to make arrangements for his recently deceased mother. You learn his father died 40 years ago and Lester has lived with and taken care of his mother ever since. As you start the arrangements, Lester closes his eyes and begins to rock back and forth in the chair. As you ask if everything is alright, Lester throws himself forward onto the arrangements table and sobs uncontrollably. For the moment he cannot speak or stand up, but continues to sob uncontrollably muttering only "Mama. Dada." His grief reaction could best be described as
acute and exaggerated
Two weeks after the funeral, a family member returns to your funeral home and asks for advice about what to do with the recently received social security check for the deceased. This situation is an example of
aftercare
Conditioning is most closely associated with which school of psychology
behaviorism
A correctly displayed flag will have which color prominently displayed over the deceased left shoulder
blue
The doctrine of stare decisis is most closely associated with which type of law
case law
Who files the SSA 8 Claimants form?
client family
Who is the consumer?
client family
The study of the ways we learn about our environment, how we store that knowledge in our memories, how we use it to think and act intelligently in new situations; information processing
cognitive
The branch of psychology that tends to focus more on persons with adjustment problems rather than on persons suffering from severe psychological disorders
counseling
