Computing Fundamentals

What type of organization would benefit most from CRM software? - Software testing team - School teacher - Sales department - Waitress

Sales department

What type of organization would most benefit from an LMS? - Florist - School - Restaurant - Legal Office

School

You want to share a 100 GB file with a group of 50 people located in different cities. Which is the quickest way to share a large file with remote users? - Share a link to a cloud storage location - Download the file to a flash drive - Email the file as an attachment - Save it to a shared folder on your computer

Share a link to a cloud storage location

You want to install a new program, but you aren't sure if your PC has enough RAM. Where on your computer is this information displayed? - User Accounts - Administrative Tools - Date and Time - System Information

System Information

What is a browser "cookie"? - Spyware - Text file a website puts on your computer - Type of virus - A program that feeds your computer

Text file a website puts on your computer

What is the major advantage of MMS compared to SMS? - Text messages can contain photos and links - Paragraph and character formatting - Text messages are limited to 160 characters - Video editing

Text messages can contain photos and links

What is one disadvantage of keeping your backups on a local desktop computer only? - The storage capacity is limited by the desktop. - It is normally slower than using cloud-based storage. - Should the computer crash, the backups must be retrieved from storage devices. - The backups cannot be encrypted.

The storage capacity is limited by the desktop.

Fill in the blank: You must _______ the files in a zipped folder before you can edit and save them. - Backup - Scan - Extract

Extract

Which type of cellular network requires a device to have a SIM card? - Wi-Fi - GSM - CDMA - POTS

GSM

You are playing a game on your computer. Suddenly, the screen freezes. The image stops displaying correctly. Which hardware component is malfunctioning? - Sound Card - Keyboard - Hard Drive - Graphics Card

Graphics Card

Which cable will allow you to connect a new LED television to your laptop computer? - Ethernet - X.25 - HDMI - Parallel

HDMI

What type of public service will allow you to connect your Wi-Fi device to the Internet at no cost? - Microsoft - Apple - Hotspot - Cellular carrier

Hotspot

What component in most cellular-enabled tablets and smartphones contains the device telephone number and identifies the device to its carrier? - SIM card - Hard drive - Flash drive - Data plan

SIM card

Which two ways connect a printer directly to a computer? (Choose two) - Wi-Fi - VGA port - HDMI - USB port - Ethernet port

- Wi-Fi - USB port

Which are three reasons you may not be able to browse the Internet using your phone? (Choose three) - You may be roaming - Your plan doesn't include data - Your browser has expired - You are outside of browsing hours - You may have a weak signal - The battery size is too small

- You may be roaming - Your plan doesn't include data - You may have a weak signal

You want to make a telephone call from a hard-wired phone at a business location. What is the most common number you must dial to get an outside line? - 0 - 1 - 9 - 100

9

What are at least two types of cell phone networks available today? - 3G - LTE/4G LTE - Ethernet - USB

- 3G - LTE/4G LTE

Which are two primary disadvantages of a cellular-enabled tablet compared to a Wi-Fi only tablet? (Choose two) - A cellular-enabled tablet costs more money to purchase - The tablet has less memory and a lower processing speed - The tablet is unable to connect to wifi - Monthly data plan subscription fees

- A cellular-enabled tablet costs more money to purchase - Monthly data plan subscription fees

Which two situations may require you to update a device driver? (Choose two) - A hardware device stops working after you update the operating system - Reconnecting a laptop to your home Wi-Fi - You upgrade from a 32-bit to a 64-bit version of Windows - An application that previously worked suddenly crashes

- A hardware device stops working after you update the operating system - You upgrade from a 32-bit to a 64-bit version of Windows

What are two major advantages of using cloud storage? (Choose two) - Does not require a network connection - Unlimited storage space - Accessibility - Easier to share files

- Accessibility - Easier to share files

Which two methods are most commonly used to connect a pair of speakers to a laptop computer? (Choose two) - Wi-Fi - Audio cable - Ethernet - Bluetooth

- Audio cable - Bluetooth

Which three ways can you connect a keyboard to a computing device? (Choose three) - Bluetooth - HDMI port - USB - Keyboard port - VGA port - Ethernet port

- Bluetooth - USB - Keyboard port

You are buying a new cell phone but are comparing some models to see what will work best for you. What are two things you can do with a smartphone that you cannot do with a basic cellular phone? (Choose two) - Access voice mail - Browse the Internet similar to a computer - Send/Receive text messages - Edit a document

- Browse the Internet similar to a computer - Edit a document

Which four options are peripheral devices that you can connect to a computer using a USB port? (Choose four) - OneDrive - Camera - Printer - Monitor - External Drive

- Camera - Printer - Monitor - External Drive

What are three limitations to a smartphone compared to a laptop computer? (Choose three) - Cannot directly connect most smartphones to a USB drive - No email access - Cannot host a website - Cannot edit documents - Skype not available for smartphones - Full applications will not install on a smartphone

- Cannot directly connect most smartphones to a USB drive - Cannot host a website - Full applications will not install on a smartphone

Which three of the following businesses would benefit most from using cellular-enabled tablets rather than Wi-Fi only tablets? (Choose three) - Small restaurant - Carpet cleaning business - Clothing store - Flower delivery service - Real Estate agent

- Carpet cleaning business - Flower delivery service - Real Estate agent

(Concurrently working on an Excel worksheet/Beginning a conference call using phone lines) and (Writing a handwritten letter/Using a web-based Enterprise Resource Planning (ERP) tool) are two ways that a business can use the cloud to collaborate.

- Concurrently working on an Excel worksheet - Using a web-based Enterprise Resource Planning (ERP) tool

Which two are connections made using an Ethernet port on a laptop? (Choose two) - Connect a camera - Connect a printer - Connect to a switch - Connect to another computer

- Connect to a switch - Connect to another computer

Which three statements below are true about mobile phones? (Choose three) - You can receive and make calls for free - All cellular plans include SMS messaging - Connecting to the internet requires a data plan - Mobile phones cannot make or receive calls without a SIM card - Generally speaking, cell phones have much better signals than home phones - Having a cellular plan does not guarantee you will get a signal at any location

- Connecting to the internet requires a data plan - Mobile phones cannot make or receive calls without a SIM card - Having a cellular plan does not guarantee you will get a signal at any location

What are two advantages of a Wi-Fi network over a cellular network? (Choose two) - Cost less money to transfer data - Speed is faster - Accessible from more places - Mobility

- Cost less money to transfer data - Speed is faster

It can be important to have efficient power usage on your laptop when not in proximity of an outlet. Which two strategies can extend the battery life on a laptop? (Choose Two) - Stream high quality videos - Dim the viewing screen - Close all programs you aren't using - Uninstall programs that are not used anymore

- Dim the viewing screen - Close all programs you aren't using

Which two components require drivers that occasionally need updating? (Choose two) - Display - Power Supply - Pointing Device - Read Only Memory (ROM)

- Display - Pointing Device

Which two statements are true about using external hard drives to store backups? (Choose two) - Transferring data to an external hard drive is generally slower than a cloud service - External hard drives are only useful for small amounts of data - External hard drives must be connected to the computer for each scheduled backup - Transferring data to an external hard drive is generally faster than a cloud service

- External hard drives must be connected to the computer for each scheduled backup - Transferring data to an external hard drive is generally faster than a cloud service

Which three options are common ways to receive notifications on a smartphone? (Choose three) - Flashing screen or light - By fax - Vibration - Sound

- Flashing screen or light - Vibration - Sound

You notice that your computer is full of old files and programs that you no longer need and want to clear up memory on your laptop. Which hardware component will have more storage after you delete a file? - Random Access Memory (RAM) - DVD Drive - Read Only Memory (ROM) - Hard Drive

- Hard Drive

What are three power settings you can configure when defining a Custom power plan in Windows 7? (Choose three) - Hard disk power down - Sound deactivation after inactivity - Ethernet shut down - Display shutoff after inactivity - Dim display after inactivity

- Hard disk power down - Display shutoff after inactivity - Dim display after inactivity

Which two of the following would you not be able to accomplish on a smartphone? (Choose two) - Edit a photo - Host a website - Store a large database of customers and their purchase records - Create a spreadsheet

- Host a website - Store a large database of customers and their purchase records

As you store personal data, it is important to keep backups available for recovery. What are two disadvantages of storing backups only on a local computer? (Choose two) - If the computer is lost, stolen or damaged, the files may be inaccessible - Slow to restore files - Files are accessible from anywhere - Backups are not accessible if traveling without the computer

- If the computer is lost, stolen or damaged, the files may be inaccessible - Backups are not accessible if traveling without the computer

Which three elements should be recorded in an out-of-office voicemail message? (Choose three) - Detailed description of where you've gone - Instructions to the caller - Your name - Your home address - When caller can expect a call back

- Instructions to the caller - Your name - When caller can expect a call back

Which three situations would be best for using Skype with video? (Choose three) - Group of people need to coordinate where to meet for lunch - Interviewing for a job - Meeting team members who live in another country - Demonstrating how to change the settings on a smart watch

- Interviewing for a job - Meeting team members who live in another country - Demonstrating how to change the settings on a smart watch

Some popular operating systems are open sourced to the public. Which two operating systems are open source? (Choose two) - iOS - Linux - Windows - Android

- Linux - Android

Which of the following pieces of information are displayed in the properties window of a file? (Choose three) - Location - User credentials - Size - Date created - Number of copies that exist - Author

- Location - Size - Date created

Which two items would be best for creating backups of your computer data? (Choose two) - OneDrive - External hard drive - Printer - Smartphone - Notebook and pens

- OneDrive - External hard drive

Which of the following networks will allow you to connect your cellular-enabled tablet without incurring additional data costs? - Roaming network - Public wireless network - Local carrier network

- Public wireless network

You are thinking about upgrading to a new cell phone and selling your old one. What are two things you should consider before selling your cell phone? (Choose two) - Remove the SIM card if applicable - Don't delete anything on the memory card if there is one - Leave all of your personal information on the device - Perform a factory reset on the device

- Remove the SIM card if applicable - Perform a factory reset on the device

A friend accidentally deletes all of your favorite photos from your computer hard drive. What should you do? - Reformat your hard drive - Create new photos - Restore from backup - Backup your computer

- Restore from backup

Which two of the following businesses would benefit most from using Wi-Fi only tablets rather than spending the extra money for cellular-enabled tablets? (Choose two) - Small restaurant - Carpet cleaning business - Clothing store - Flower delivery service - Real Estate agent

- Small restaurant - Clothing store

What is a limitation of a tablet compared to a laptop computer? - Cannot make video calls - No email access - Some applications will not install on a tablet - Cannot edit documents

- Some applications will not install on a tablet

What are two advantages of a wired network over a Wi-Fi network? (Choose two) - Cost less money to transfer data - Speed is faster - Security - Mobility

- Speed is faster - Security

What is the major disadvantage of SMS compared to MMS? - Text messages are limited to 1600 characters - Does not support texting - Text messages are limited to 160 characters - Video must be shorter than 5 minutes

- Text messages are limited to 160 characters

Which two requirements must exist for a device to connect to a specific secure wireless (Wi-Fi) network? (Choose two) - The wireless network card on the device must be enabled - The device must be plugged in - Must be within 50 feet of the wireless router - No other device on the network - The correct network password

- The wireless network card on the device must be enabled - The correct network password

You hear a crackling noise coming from inside your computer. The lights in your house blink off then back on again. The computer shuts down and will not restart. What has happened? - There has been a power surge in the house caused by the computer - There has been a power surge in the house that has damaged the computer - Too many devices are plugged into the computer - Too many programs are being used on the computer

- There has been a power surge in the house that has damaged the computer

What two statements are true about using a cloud service to store backups? (Choose two) - Transferring large files, like video, to a cloud service is generally slower than transferring to an external hard drive - A cloud service is only useful for storing large amounts of data - The computer containing the data to be backed up must be connected to the Internet - Cloud services can only be used to backup smartphones

- Transferring large files, like video, to a cloud service is generally slower than transferring to an external hard drive - The computer containing the data to be backed up must be connected to the Internet

There are multiple methods that allow you to transfer files from a smartphone to a desktop computer. You can (Connect the smartphone to the desktop computer with an Ethernet cable and use the computer's file system to copy or move the files/Use an app on the smartphone to transfer files wirelessly from the device to the desktop computer) or (Remove the phone's adapter and plug it into the computer/Use a cloud service to sync the files between the device, the cloud, and the desktop computer).

- Use an app on the smartphone to transfer files wirelessly from the device to the desktop computer - Use a cloud service to sync the files between the device, the cloud, and the desktop computer

What are three things you cannot do with a hard-wired phone that you can do with a basic cellular phone? (Choose three) - Access voice mail - Use it while riding as a passenger in a car - Make conference calls - Use VoIP technology - Send/Receive text messages - Take it with you to use while traveling Internationally

- Use it while riding as a passenger in a car - Send/Receive text messages - Take it with you to use while traveling Internationally

What three items are required to establish a VPN connection? (Choose three) - Must be on the same local area network - VPN client installed on the remote device - VPN server - Telephone call back number - Public network connection, like the Internet - Wi-Fi connection

- VPN client installed on the remote device - VPN server - Public network connection, like the Internet

Which three are considered types of "malware"? (Choose three) - Update - Patch - Virus - Social Engineering - Worm - Rootkit

- Virus - Worm - Rootkit

Which three of the following can be performed when using Gmail Chat service? (Choose three) - Edit audio - Insert tables - Format text and paragraphs - Watch a video inside the chat window - Inserting hyperlinks - Sending photos

- Watch a video inside the chat window - Inserting hyperlinks - Sending photos

Which three activities could you avoid on a cellular-enabled tablet in order to prevent using too much data? (Choose three) - Edit a PowerPoint slide presentation - Watch streaming movies - Upload several lengthy HD videos - Listen to a local copy of an audiobook - Stay logged into Facebook even when not using it

- Watch streaming movies - Upload several lengthy HD videos - Stay logged into Facebook even when not using it

In what situation do you need an ISP? - To make calls from a cellular phone - When connecting your home Wi-Fi to the Internet - When you need a data plan for your smartphone - To connect your cellular-enabled tablet to the Internet

- When connecting your home Wi-Fi to the Internet

In Windows 10, which three settings are configured when creating a Custom Power Plan? (Choose three) - When to turn off the wireless adapter - When to turn off the display - When to put the computer to sleep - When to turn off the hard drive - Brightness level

- When to turn off the display - When to put the computer to sleep - Brightness level

You want to browse the internet, but first, you have to connect to a network. A smartphone can connect to the Internet using which three methods? (Choose Three) - Wi-Fi - Mobile app - Mobile Hotspot - Data plan from a cellular carrier

- Wi-Fi - Mobile Hotspot - Data plan from a cellular carrier

Which three elements should you include when leaving a business voicemail message? (Choose three) - Your call back telephone number - Date and time you called - Brief explanation of why you called - Your name - Return email address

- Your call back telephone number - Brief explanation of why you called - Your name

Which two operating systems are proprietary? (Choose two) - iOS - Linux - Windows - Android

- iOS - Windows

Which backup strategy provides a slower creation of backups, but a faster recovery? - Full - Incremental - Differential - System State

Differential

What are components of a strong password? - At least 8 letters - A mix of uppercase and lowercase letters with at least one number and one symbol, totaling 8 or more characters - Any password you don't tell to anyone - Combining two or three words together

A mix of uppercase and lowercase letters with at least one number and one symbol, totaling 8 or more characters

How often should you log out of a social media account, like Facebook? - Each night - Weekly - Anytime you're not using it - Never, it not required

Anytime you're not using it

To be effective, how often should anti-virus software be updated? - Annually - Monthly - Weekly - As often as available

As often as available

What is the benefit of using anti-virus software? - Provides a firewall - Blocks hackers from entering your computer - Does not allow any malware onto your computer - Blocks and removes most malware from your computer

Blocks and removes most malware from your computer

Salesforce, Microsoft Dynamics, SAP, and Pipedrive are all examples of what kind of software? - Spreadsheet - VPN - Presentation - CRM

CRM

What is a correct example of a Windows explorer path - C://Documents/Psychology/PreAssignment - C;-OneDrive -Drivers-Mouse - //C:\Downloads\ - C:\Windows\JBFiles\signatures

C:\Windows\JBFiles\signatures

What is spyware? - Replicates itself to spread to other computers - Malicious software that appears to be harmless or good - Collects personal information - Adware

Collects personal information

What device would you plug into a VGA connector on a laptop? - OneDrive - Camera - Display - External Drive

Display

What is a function of an Internet Protocol (IP) address? - Routes Internet traffic - Allows access on a Wi-Fi network - Identifies a specific device connected to a network - Determines priority of incoming and outgoing Internet traffic

Identifies a specific device connected to a network

You want to make a purchase online. What identifier indicated the connection is secure for transmitting credit card information to the website? - The website domain is ".biz" - The website domain is ".com" - The website uses PayPal - If the website's URL begins with "https"

If the website's URL begins with "https"

Which backup strategy provides the fastest creation of backups, but slowest recovery? - Full - Incremental - Differential - System State

Incremental

What is a device driver? - It is software that controls hardware - It monitors hardware upgrades - It is the software that allows computers to connect to a network - It automatically drives or controls system updates

It is software that controls hardware

In computing, which option best describes a trojan? - Replicates itself to spread to other computers - Malicious software that appears to be harmless or good - Collects personal information - Adware

Malicious software that appears to be harmless or good

What is "ransomware"? - Malicious software that locks your computer until you pay money - Security software - Anti-virus software - Firewall

Malicious software that locks your computer until you pay money

In a cellular carrier plan, what is roaming? - Loss or theft of your cell phone - Network connectivity provided by a partner of your carrier - Signal fading in and out - International calls

Network connectivity provided by a partner of your carrier

Is this statement accurate: System restore points are created automatically and cannot be created manually. (Yes or No)

No

Which is an online cloud storage provided by Microsoft? - Google Drive - OneDrive - Dropbox - iCloud

OneDrive

What should you always backup? - Apps or Programs - Personal Files - Operating System - Device Drivers

Personal Files

Which of the following would be the strongest password? - pa$$w0rd - Love-U - 1234ABCD - Plea$ed2Be

Plea$ed2Be

What is the primary reason you should secure your home wireless (Wi-Fi) network? - To prevent family members from shopping online - Protects your bandwidth from use by your neighbors - Extends the range of the network - Encrypts your files

Protects your bandwidth from use by your neighbors

You're using a hard-wired telephone at your office. You receive a telephone call and want to transfer it to another employee. How do you transfer a call? - You can't transfer a call on a hard-wired phone - Press the speed dial of the number where you want to transfer the call - Hang up and dial the destination number - Put the caller on hold, dial the extension where you want to transfer the call, and hang up

Put the caller on hold, dial the extension where you want to transfer the call, and hang up

Which hardware component will have more memory space if you close an application? - Random Access Memory (RAM) - DVD Drive - Read Only Memory (ROM) - Hard Drive

Random Access Memory (RAM)

Which folder type (Full Control/Read & Execute/Read/Modify/Write) matches which descriptions (Allows the viewing of files and subfolders/Allows the adding of files and subfolders/Allows the viewing and executing of files/Allows the viewing and adding of files, plus deleting folders/Allows the viewing, adding, changing, and deleting of files and subfolders)

Read- Allows the viewing of files and subfolders Write- Allows the adding of files and subfolders Read & Execute-Allows the viewing and executing of files Modify- Allows the viewing and adding of files, plus deleting folders Full Control- Allows the viewing, adding, changing, and deleting of files and subfolders

You have a file in your documents folder, and you want to create a shortcut on the desktop to that file. (Left/Right) click the file and select (Send to compressed-zipped-folder/Send to desktop/Copy)

Right & Send to desktop

True or False: Online backups are only accessible via the Internet.

True

Today, it is often recommended to use a new and unique password when signing up for a new application. What is the best way to manage multiple passwords? - Use a password manager to encrypt and store passwords online. - Create passwords that are easy to remember (e.g., mother's name) and don't share them. - Use a single password for all logins for easy memorization. - Write them inside an unused notebook and secretly store them.

Use a password manager to encrypt and store passwords online.

In regards to Windows application installation, which of the following statements is true? - Once an application is installed, it can't be removed without completely erasing the hard drive. - Deleting an application's desktop icon will remove the app along with all associated files. - Once a program is outdated, it must be uninstalled and reinstalled to get the latest version. - Using the uninstaller will remove an application and all files associated with it.

Using the uninstaller will remove an application and all files associated with it.

Which of the following files requires the most storage space? - Photos - Spreadsheets - Video - Text documents

Video

Which technology provides a "tunnel" through the Internet so you can securely connect from home to your office? - Local Area Network (LAN) - Wi-Fi - Virtual Private Network (VPN) - Cellular

Virtual Private Network (VPN)

What network type (Wide Area Network-WAN/Personal Area Network-PAN/Metropolitan Area Network-MAN/Local Area Network-LAN) matches with which appropriate usage: - A computer network that covers a small geographic area, such as a home, office, school, or group of buildings. It connects peripherals, terminals, and other devices. - A network used to securely connect Internet users from a remote site - A network used for communication among personal devices - A public high-speed network that can transmit voice and data within a range of 50 miles

Wide Area Network (WAN)- A network used to securely connect Internet users from a remote site Personal Area Network (PAN)- A network used for communication among personal devices Metropolitan Area Network (MAN)- A public high-speed network that can transmit voice and data within a range of 50 miles Local Area Network (LAN)- A computer network that covers a small geographic area, such as a home, office, school, or group of buildings. It connects peripherals, terminals, and other devices.

Which form of network provides the greatest reliability and speed? - Wi-Fi network - Wireless network - Cellular network - Wired network

Wired network

Is this statement accurate: The Windows System Restore feature automatically creates restore points before significant events like installing a new app or software update. (Yes or No)

Yes

Is this statement accurate: Windows System Restore allows you to revert your computer's operating system to a previous point in time before permanent changes were made. (Yes or No)

Yes

Which of the following regarding the Quick Access toolbar is NOT correct? - You can add and remove commands from the toolbar. - You can group commands in the toolbar. - You can increase or decrease the size of the command buttons. - You can change the order of the commands on the toolbar.

You can increase or decrease the size of the command buttons.

Which is an online cloud program provided by Apple? - Google Drive - OneDrive - Dropbox - iCloud

iCloud