coms 1010 final

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true

A speech of self-introduction initially requires intrapersonal communication.

false

Communication skills will help you get a job but have little relevance in helping you to succeed at work.

true

If someone nods to indicate that he or she understands a message, he or she is providing feedback.

accomodation goal

The ____________ means that the marginalized group manages to keep its identity while striving for positive relationships in the dominant culture.

reward power

the ability to give followers what they want or need

punishment power

the ability to withhold from followers what they want and need

collaboration

thoughtful negotiation and reasoned compromise whereby both parties are in agreement that the best possible outcome has been reached

muted group

A ____________ is a group of individuals whose ideas are undervalued, underestimated, and sometimes unheard.

separation goal

A ____________ is achieved when the marginalized group relates as exclusively as possible with its own group and as little as possible with the dominant group.

nondominant group

A ____________ is also known as a "marginalized group" because they live on the edges, or margins, of the dominant culture.

false

A systematic arrangement of symbols, letters, or words is called nonverbal communication.

direct inference

A(n) ______ is a generalization that is drawn by deliberately gathered data.

short term

Arcelia decided not to go home for the holiday break because she was busy with winter courses. Arcelia is most likely from what type of culture?

false

After a fight with his girlfriend, Brett sits by himself and evaluates his relationship with his girlfriend. He is engaged in dyadic communication. Group starts

true

An effective communicator considers the needs and expectations of others when selecting messages to share.

an illustrator

As the woman shaded her eyes with her open hand on her brow, she said, "Wow, is it ever bright out here." The nonverbal cue here is

regionalism

Based on where you live, you might refer to a bun by saying "biscuit," "roll," or "baguette." What type of language is this?

true

Connotative meaning refers to the individualized, personalized meaning that we give to a word.

true

Critical listening and critical thinking both involve gathering information, ideas, or arguments; establishing a basis for evaluation; and applying those standards to the information and ideas you have gathered.

discussion

Dialogic communication is best described as

formal

Dr. Chen put his students into groups. He then picked one student in each group to be the leader and one student to be the secretary. What type of roles are the leader and secretary?

self-centered

During group meetings, Jacqueline told her group to make the decisions without her because she just wanted to go home. What function does she exhibit?

true

Emojis are a form of nonverbal communication.

false

Encoding means assigning meanings of words into thoughts of our own.

expression vs privacy

Every Monday Ulla and Kyle go bowling. Although Ulla likes having a schedule, she'd rather do something else on Mondays now and again. Lola is growing bored with her weekly routine, so she decides to take a pottery class to try something new.

true

How you perceive yourself plays a central role in communication.

nascent friendship

In which stage of friendship do people think of themselves as friends and begin to establish their own private ways of interacting?

false

Indexing is a collection of symbols, letters, or words with arbitrary meanings that are governed by rules.

true

Interaction management allows a clear flow between topics and ideas.

false

Interpretive perception involves only internal stimuli.

stability vs change

Jenna confides nearly everything to her best friend, but she doesn't think she should share everything about her relationship with her boyfriend. Gary generally tells his friends everything, but he does keep some details about his romantic relationships to himself.

blind

Kai has an annoying, loud laugh. Her friends know this, but Kai isn't aware of it. Into which quadrant of the Johari window would this characteristic fit?

aggressiveness

Natalie always wants her way, so she stands up for her rights at the expense of others. As a result, people avoid her. What behavior does Natalie exhibit?

true

One problem in business presentations is failing to pause to allow the audience to think about what was said.

intelligence

Paralinguistic cues can indicate all of the following EXCEPT

true

People who view their work as fast-paced tend to have less job satisfaction.

true

Perception is the process of using the senses to acquire information about the surrounding environment or situation.

false

Proximity is when we organize stimuli based on their likeness or similarity.

inclusion, affection, control

Small groups help us meet our needs of

concrete

Someone who uses specific words rather than abstract words uses what kind of language?

false

Supporting material should be relevant and subjective.

true

Syntax refers to the rules by which we arrange words.

true

The Sapir-Whorf hypothesis states that our perception of reality is shaped by our language.

true

The largest amount of time spent listening is spent listening to others in face-to-face situations.

true

The position adopted in the book is that everyone sees everything in his or her own unique way.

Symbolic Interactionism

The process of development of the self through messages and feedback from others is referred to as

paralinguistics

The study of nonword sounds that communicate meaning is called

a variety of codes can communicate the same meaning

To indicate that she was sad, Mae spoke softly, walked slowly, and avoided eye contact. Which aspect of nonverbal communication is represented in this example?

true

To say that "fraternity members are rich" is a violation of the general semanticist's notion of indexing.

affect display

Two men are arguing at a bar when one says something unkind about the other's mother. The second man glares straight ahead at his opponent and clenches his fists. He is using a nonverbal signal that is best described as an

integration vs separation

Victor enjoys hanging out with his friends every day, but sometimes he feels the need to be by himself. Tara likes being part of a couple, but she often feels like she's losing her individuality.

straight people

What is an example of a dominant culture?

assimilation goal

When the marginalized group attempts to fit in with the dominant group, that is known as an ____________ .

listening to commericals

When would be the best time to engage in critical listening?

"supervised 8 employees"

When writing about job duties on your résumé, which of the following would be best to use?

affective autonomy

Which of Schwartz's values is defined by the valuing of the individual pursuit of happiness, pleasure, and other positive emotions?

close proximity

Which of the following body movements would most likely be used to indicate liking?

we each have developed language without the influence of our age, gender, or personality

Which of the following does NOT accurately describe what we mean when we say that language is personal?

when you outsource services, you are paying others to do a service

Which of the following examples best depicts the denotative meaning of a word?

"our country is more of a banquet than a melting pot"

Which of the following is NOT an example of a cliché?

As a New Yorker, I love living in the most populated city in the US

Which of the following is an example of a narrative type of supporting material?

women are more likely to find touch from the opposite gender unpleasant

Which of the following statements accurately describes the relationship between gender and touch?

signs

Which of the following terms is NOT part of the definition of communication?

restroom

Which of these statements is an example of euphemism

angry

Which type of facial expression will likely receive the most attention?

false

While nice to have, affection is not essential in interpersonal relationships.

false

Women listen in order to take action, while men listen to understand the other's emotions. Group starts

language organizes and classifies reality

You refer to all ink-based writing utensils as "pens." You group similar individual objects under one label. What characteristic of language does this example correspond to most closely?

what you want listeners to take away with them

Your speech's immediate purpose is

avoidance

denying existence of conflict

integrative power

highlights interdependence with another person or persons to achieve mutually agreed-upon goals

distributive power

leader exerts influence over others

compromise

negotiating away some of your position with the anticipation that the other party in conflict will do the same

referent power

power based on others' admiration and respect

legitimate power

power given to a person because of a title, position, or role

designated power

reflects the importance of relationships between people

accomodation

setting aside own views to accept those of others

competiton

viewing conflict as a battle to advance own interests over those of others

expert power

when other members value a person's knowledge or expertise


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