coms 1010 final
true
A speech of self-introduction initially requires intrapersonal communication.
false
Communication skills will help you get a job but have little relevance in helping you to succeed at work.
true
If someone nods to indicate that he or she understands a message, he or she is providing feedback.
accomodation goal
The ____________ means that the marginalized group manages to keep its identity while striving for positive relationships in the dominant culture.
reward power
the ability to give followers what they want or need
punishment power
the ability to withhold from followers what they want and need
collaboration
thoughtful negotiation and reasoned compromise whereby both parties are in agreement that the best possible outcome has been reached
muted group
A ____________ is a group of individuals whose ideas are undervalued, underestimated, and sometimes unheard.
separation goal
A ____________ is achieved when the marginalized group relates as exclusively as possible with its own group and as little as possible with the dominant group.
nondominant group
A ____________ is also known as a "marginalized group" because they live on the edges, or margins, of the dominant culture.
false
A systematic arrangement of symbols, letters, or words is called nonverbal communication.
direct inference
A(n) ______ is a generalization that is drawn by deliberately gathered data.
short term
Arcelia decided not to go home for the holiday break because she was busy with winter courses. Arcelia is most likely from what type of culture?
false
After a fight with his girlfriend, Brett sits by himself and evaluates his relationship with his girlfriend. He is engaged in dyadic communication. Group starts
true
An effective communicator considers the needs and expectations of others when selecting messages to share.
an illustrator
As the woman shaded her eyes with her open hand on her brow, she said, "Wow, is it ever bright out here." The nonverbal cue here is
regionalism
Based on where you live, you might refer to a bun by saying "biscuit," "roll," or "baguette." What type of language is this?
true
Connotative meaning refers to the individualized, personalized meaning that we give to a word.
true
Critical listening and critical thinking both involve gathering information, ideas, or arguments; establishing a basis for evaluation; and applying those standards to the information and ideas you have gathered.
discussion
Dialogic communication is best described as
formal
Dr. Chen put his students into groups. He then picked one student in each group to be the leader and one student to be the secretary. What type of roles are the leader and secretary?
self-centered
During group meetings, Jacqueline told her group to make the decisions without her because she just wanted to go home. What function does she exhibit?
true
Emojis are a form of nonverbal communication.
false
Encoding means assigning meanings of words into thoughts of our own.
expression vs privacy
Every Monday Ulla and Kyle go bowling. Although Ulla likes having a schedule, she'd rather do something else on Mondays now and again. Lola is growing bored with her weekly routine, so she decides to take a pottery class to try something new.
true
How you perceive yourself plays a central role in communication.
nascent friendship
In which stage of friendship do people think of themselves as friends and begin to establish their own private ways of interacting?
false
Indexing is a collection of symbols, letters, or words with arbitrary meanings that are governed by rules.
true
Interaction management allows a clear flow between topics and ideas.
false
Interpretive perception involves only internal stimuli.
stability vs change
Jenna confides nearly everything to her best friend, but she doesn't think she should share everything about her relationship with her boyfriend. Gary generally tells his friends everything, but he does keep some details about his romantic relationships to himself.
blind
Kai has an annoying, loud laugh. Her friends know this, but Kai isn't aware of it. Into which quadrant of the Johari window would this characteristic fit?
aggressiveness
Natalie always wants her way, so she stands up for her rights at the expense of others. As a result, people avoid her. What behavior does Natalie exhibit?
true
One problem in business presentations is failing to pause to allow the audience to think about what was said.
intelligence
Paralinguistic cues can indicate all of the following EXCEPT
true
People who view their work as fast-paced tend to have less job satisfaction.
true
Perception is the process of using the senses to acquire information about the surrounding environment or situation.
false
Proximity is when we organize stimuli based on their likeness or similarity.
inclusion, affection, control
Small groups help us meet our needs of
concrete
Someone who uses specific words rather than abstract words uses what kind of language?
false
Supporting material should be relevant and subjective.
true
Syntax refers to the rules by which we arrange words.
true
The Sapir-Whorf hypothesis states that our perception of reality is shaped by our language.
true
The largest amount of time spent listening is spent listening to others in face-to-face situations.
true
The position adopted in the book is that everyone sees everything in his or her own unique way.
Symbolic Interactionism
The process of development of the self through messages and feedback from others is referred to as
paralinguistics
The study of nonword sounds that communicate meaning is called
a variety of codes can communicate the same meaning
To indicate that she was sad, Mae spoke softly, walked slowly, and avoided eye contact. Which aspect of nonverbal communication is represented in this example?
true
To say that "fraternity members are rich" is a violation of the general semanticist's notion of indexing.
affect display
Two men are arguing at a bar when one says something unkind about the other's mother. The second man glares straight ahead at his opponent and clenches his fists. He is using a nonverbal signal that is best described as an
integration vs separation
Victor enjoys hanging out with his friends every day, but sometimes he feels the need to be by himself. Tara likes being part of a couple, but she often feels like she's losing her individuality.
straight people
What is an example of a dominant culture?
assimilation goal
When the marginalized group attempts to fit in with the dominant group, that is known as an ____________ .
listening to commericals
When would be the best time to engage in critical listening?
"supervised 8 employees"
When writing about job duties on your résumé, which of the following would be best to use?
affective autonomy
Which of Schwartz's values is defined by the valuing of the individual pursuit of happiness, pleasure, and other positive emotions?
close proximity
Which of the following body movements would most likely be used to indicate liking?
we each have developed language without the influence of our age, gender, or personality
Which of the following does NOT accurately describe what we mean when we say that language is personal?
when you outsource services, you are paying others to do a service
Which of the following examples best depicts the denotative meaning of a word?
"our country is more of a banquet than a melting pot"
Which of the following is NOT an example of a cliché?
As a New Yorker, I love living in the most populated city in the US
Which of the following is an example of a narrative type of supporting material?
women are more likely to find touch from the opposite gender unpleasant
Which of the following statements accurately describes the relationship between gender and touch?
signs
Which of the following terms is NOT part of the definition of communication?
restroom
Which of these statements is an example of euphemism
angry
Which type of facial expression will likely receive the most attention?
false
While nice to have, affection is not essential in interpersonal relationships.
false
Women listen in order to take action, while men listen to understand the other's emotions. Group starts
language organizes and classifies reality
You refer to all ink-based writing utensils as "pens." You group similar individual objects under one label. What characteristic of language does this example correspond to most closely?
what you want listeners to take away with them
Your speech's immediate purpose is
avoidance
denying existence of conflict
integrative power
highlights interdependence with another person or persons to achieve mutually agreed-upon goals
distributive power
leader exerts influence over others
compromise
negotiating away some of your position with the anticipation that the other party in conflict will do the same
referent power
power based on others' admiration and respect
legitimate power
power given to a person because of a title, position, or role
designated power
reflects the importance of relationships between people
accomodation
setting aside own views to accept those of others
competiton
viewing conflict as a battle to advance own interests over those of others
expert power
when other members value a person's knowledge or expertise