Connect 304 Questions (CH1)

_____ guides our behavior by identifying right, wrong, and the many shades of gray in between.

Ethics

What are common criteria used when hiring new college graduates for their first job?

GPA, college major, internship or other work experiences, soft skills

In the systems approach to OB, person and situation factors are considered _____, while the 3 levels of analysis are categorized as processes or _____.

Inputs/ initial drivers, outputs/outcomes

Which are examples of situation factors?

Stefan and his team are laid off due to company wide downsizing, Jim's manager gives him a new project

What is the primary argument of the interactional perspective of organizational behavior?

behavior is a function of interdependent person and situation factors

Knowing which OB tools to use and under what circumstances is referred to as a(n) _____ approach to managing people.

contingency

3 steps in the approach to problem solving

define the problem, identify causes, make recommendations

What are possible outcomes of widespread corporate corruption?

destruction of the lives of many employees, bankrupting of companies

Skills that are related to technical know-how are known as _____ skills.

hard

Which theory of organization behavior suggests that people are not inherently better than others but may perform better in a given job or situation due to the combination of person and situation factors involved?

interactional perspective

The weakness of common sense:

lack of rigor, too much dependence on hindsight, lack of objectivity

In the systems model of the organizing framework, what are the initial drivers of all outcomes?

person and situation factors

The various characteristics that make individuals unique are known as

person factors

OB uses both a systematic and _____ approach to understanding people.

science-based

Your understanding of who you are and what your preferences are can be improved by a process called _____ _____.

self assessment/ awareness

Skills dealing with human relationships and interactions are referred to as _____ skills.

soft

For most jobs, candidates are selected for their _____ skills.

technical

T/F Very few unethical acts are illegal.

true

T/F situation and person factors are dynamic

true

A person seeking to understand and manage people at work is likely to study _____ _____, which is an interdisciplinary field.

OB

When defining a problem, what should you do immediately after you determine your desired outcome or state?

compare the desired state or outcome to your current situation

Corporate _____ is prevalent even though most leaders are dedicated to operating ethical organizations.

corruption, fraud, cheating

Eradicating or getting rid of the situation that is causing the problem is known as _____ problems.

dissolving

A situation with two choices, neither of which resolve the situation is an ethically acceptable manner is called a(n) _____ _____.

ethical dilemma

An interdisciplinary field focused on understanding and managing people at work is __________.

organizational behavior

The myriad external elements that influence what we do, how we do it, and the outcomes of our actions are called

situation factors

In organizational behavior, knowing when to apply OB knowledge and tools to a particular circumstance is an important part of:

the contingency approach

Using the OB concepts and tools that best suit the situation is called a(n) _____ _____ to management.

contingency approach

Reasons people are unethical at work

pressure from supervisor, reward systems that offer incentives for bad behavior, personal motivation to perform