Critical Incident Management Final Review

To maintain order and continuity of operations during an incident, the best span of control is ____ to ______ personnel reporting to a supervisor.

3-7

Optimum span of control is _____ personnel.

5

Interoperability

Ability of systems, personnel, and equipment to provide and receive functionality, data, information and/or services to and from other systems, personnel, and equipment, between both public and private agencies, departments, and other organizations, in a manner enabling them to operate effectively together

A first- first responder can initiate the seven critical tasks by Select one: a. calling 911 b. giving their name c. exact location of incident d. All of the above e. None of the above

All of the Above

Any command post must be conducive to communications and decision making. It should minimize stress factors which may include Select one: a. noise b. confusion c. the public d. All of the above

All of the Above

Any communication network must: Select one: a. Link supervisors within the Operations Section to each other and the IC b. Provide the ability to communicate among resources assigned to tactical elements such as Branches, Divisions/Groups, and possibly ground-to-air elements. c. Provide a link to the rest of the organization for resource status changes, logistical support, etc. d. all of the above

All of the Above

The size of the hot zone is influenced by Select one: a. nature of threat b. surrounding buildings and structures c. terrain d. weather conditions e.All of the above f. Only a, b and d

All of the Above

When are written IAPs are required? Select one: a. Resources from multiple agencies are used b. Several jurisdictions are involved c. The incident will require change in shifts of personnel and/or equipment d. The incident is a Type 1, 2, or 3 e. All of the above f. Only b and d

All of the Above

Incident Action Plan

An oral or written plan containing general objective reflecting the overall strategy for managing an incident. It may include the identification of operational resources and assignments.

Which of the follow statement(s) are not true in reference to common terminology? Select one: a. A crical part of an effective multiagency incident management system is for all communications to be in plain English. b. Everyone should never use clear text. c. Everyone should use radio codes, agency-specific codes, or jargon. d. All of the above e. Both b and c

Both B & C

Which are categories of critical incidents? Select one: a. Terrorist attacks b. Natural disasters c. Transportation accidents d. Criminal activity e. Chemical spills and fire f. Black Friday g. Cyber Monday h. Both f and g

Both F & G

Type 3

Capabilities exceed initial response requiring ICS activation to deal with complex issues; Significant resources needed; ICS manages situation until control achieved.

A _____ ____ should Not be located within the line of sight of the incident.

Command Post

Type 4

Command Staff activated; Numerous personnel needed; Usually limited to 1st operational period for containment of situation; No IAP required; Administrators use OP plans of the lead agency.

Plain Language

Communication that can be understood by the intended audience and meets the purpose of the communicator.

__________ is almost always identified as the number one issue that impacts critical incident response.

Communications

In the crisis phase, your initial goal(s) are to Select one: a. Limit the growth of the incident b. ensure the safety of both civilian and responders c. stabilize the scene d. All of the above e. Only a and c f. None of the above

D. All of the Above

What criteria must all Emergency Operations plan meet? Select one: a. The plan must be simple. b. All responders must understand the plan. c. Everyone must practice the plan through scenario training. d. The plan must be NIMS compliant. e. All of the above f. None of the above g. Only b and c

E. All of the Above

Type 2

Extends beyond the level of local control; May requires State and/or Federal agency response; Evolves over several operation periods.

Responses at a critical incident may be driven by self-preservation, previous experience, training, mental preparation, or fear. Select one: a. fear b. previous experience c. training d. mental preparation e. self-preservation f. All of the above g. None of the Above h. Only a and c

F. All of the Above

A scene does not have to be stabilized before the incident can be resolved.

False

ICS is not able to reduce its size just as readily as the organizational needs of the situation decrease.

False

It is not important to document any and all activities during the incident response.

False

NIMS does not requires that all levels of government, including Territories and Tribal Organizations, adopt ICS as a condition of receiving Federal preparedness funding.

False

Resources are usually high at the beginning of an incident and during the assessment phase.

False

The Section Chief reports to the Operations Section Chief and serves as communications coordinator for all radio traffic to and from the command post.

False

The outer perimeter is an offensive position.

False

The seven critical tasks must be completed in a 1-2-3 approach. In other words, a specific order.

False

The size of the hot zone WILL determine the size/shape of the outer Perimeter.

False

There is a legal mandate to utilize NIMS in all critical incidents.

False

The area of imminent danger to responders and citizens and is usually the area immediately surrounding the incident is called the ____ ____

Hot Zone

A standardized on-scene emergency management construct specifically designed to provide for the adoption of an integrated organizational structure that reflects the complexity and demands of single or multiple incidents, without being hindered by jurisdictional boundaries is called an __________ _________ ________

Incident Command System

_________can, for example, include major disasters, emergencies, terrorist attacks, terrorist threats, civil unrest, wild land and urban fires, floods, hazardous materials spills, nuclear accidents, aircraft accidents, earthquakes, hurricanes, tornadoes, tropical storms, tsunamis, war-related disasters, public health and medical emergencies, and other occurrences requiring an emergency response.

Incidents

The ____ perimeter surrounds the hot zone and keeps it from moving or expanding.

Inner

Type 5

Least Complex; Can be handled w/ 1 or 2 single resources & up to 6 personnel; Only has on scene commander; No IAP; Contained within 1st operational period which is the 1st or second hour.

Type 1

Most complex and requires Federal agency or agencies response; Command and General Staff positions within ICS are required for Operational Command; Written IAP required, maintained, and updated as needed; Personnel could reach 500 for each operational period and 1000 for the total incident; Administrators are responsible for briefings and written delegation of authority; Resource advisors are recommended; High impact on the effected local jurisdiction.

It is up to the ___ ______ _____ to ensure 1st responders do not enter the hot zone without proper equipment or clothing.

On Scene Commander

What class of hazardous material is ammonium nitrate

Oxidizers and Organic Peroxides

The _____ stage is when emergency management plans are operationalized.

Response

The specific location to which additional resources respond and await deployment is called a

Staging Area

Incident Objectives

Statements of guidance and direction needed to select appropriate strategy(s) and the tactical direction of resources.

A _______ leader must be autocratic.

Tactical

Which phase is always present in the response stage?

The Crisis Phase

Critical Incidents share common traits and qualities which have become known in the Emergency Management world as _________________________________

The correct answer is: "Life Cycle of Emergency Management"

First-first responders may well set the table, so to speak; for the traditional first responders when they arrive. If done effectively and efficiently, achieving control of the scene and establishing perimeters will be much easier. What are the three things do they need to do according to the text?

The correct answer is: Assess the situation, notify 911, isolate the scene

Responders to a chemical incident or a weapons of mass destruction incident should never enter a potential hot zone without at least Level ______and preferably Level _____ protection. Select one: a. C and D b. A and B c. B and A d. D and C

The correct answer is: B and A

The inappropriate approach to an incident by supervisors in which everything that happens is a critical incident is called ________________. Select one: a. Chicken Little approach b. One Riot, One Ranger approach c. John Wayne syndrome d. Dirty Harry approach

The correct answer is: Chicken Little approach

Define command presence.

The correct answer is: Communicates confidence and control to subordinates by his/her actions, tone of voice, ability to minimize confusion and panic early on, subordinates take on your attitudes and characteristics, ability to direct others in a calm and professional manner.

What is active shooter incident?

The correct answer is: Continuance of gunfire in an area where people are or should be, Lives are in imminent danger and you must take actions

What are the three phases within the Response stage?

The correct answer is: Crisis, Scene Mgt, and Executive

The _________ is charged with the primary responsibilities of protecting the United States and its territories from and responding to terrorist attacks, man-made accidents, and natural disasters

The correct answer is: Department of Homeland Security

What is the primary goal of the Scene Management Stage?

The correct answer is: Establishment of an organized decision making team

The primary goal of the _____ ____ _____ is the establishment of the Emergency Operations Center and an Executive Policy Group.

The correct answer is: Executive Management Phase

What are the three broad categories of politics that may have an effect on the outcome of a critical incident?

The correct answer is: External, internal, and interagency

According to the text, what are three simple techniques that can be used to address interagecy politics?

The correct answer is: Focus on the scene, Ignore personal issues, and recognize competence.

The individual responsible for all incident activities, including the development of strategies and tactics and the ordering and the release of resources is the _________________. Select one: a. Fire Chief b. Chief of Police c. Incident commander d. Person on site with the most experience/seniority.

The correct answer is: Incident commander

What two facilities will the federal government activate in an incident of a WMD event?

The correct answer is: Joint Operations Center (JOC) and Joint Information Center (JIC)

A first responder is _______________. Select one: a. Persons who are outside the traditional public safety roles but are already on the scene of a Critical Incident and respond to the effects of or occurrences because of the incident out of necessity. b. Employers who are aware of the potential for Terrorism and/or criminal activity. c. Law Enforcement Personnel, Fire Personnel, and/or Emergency Medical Personnel who are the first Public Safety and Public Service Personnel called and respond to Critical Incident Scenes. d. None of the Above e. All of the above

The correct answer is: Law Enforcement Personnel, Fire Personnel, and/or Emergency Medical Personnel who are the first Public Safety and Public Service Personnel called and respond to Critical Incident Scenes.

What is the set of principles that provides a systematic, proactive approach guiding government agencies at all levels, nongovernmental organizations, and the private sector to work seamlessly to prevent, protect against, respond to, recover from, and mitigate the effects of incidents, regardless of cause, size, location, or complexity, in order to reduce the loss of life or property and harm to the environment?

The correct answer is: National Incident Management System

What are causes of supervisory inaction? Select one: a. Stress overload b. Personal indecisiveness c. Organizational culture d. Low pay e. All of the Above f.

The correct answer is: Only a, b, and c

A First-First Responder is _____________. Select one: a. Law Enforcement Personnel, Fire Personnel, and/or Emergency Medical Personnel who are the first Public Safety and Public Service Personnel called and respond to Critical Incident Scenes. b. Employers who are aware of the potential for Terrorism and/or criminal activity. c. Persons who are outside the traditional public safety roles but are already on the scene of a Critical Incident and respond to the effects of or occurrences because of the incident out of necessity. d. All of the above e. None of the above

The correct answer is: Persons who are outside the traditional public safety roles but are already on the scene of a Critical Incident and respond to the effects of or occurrences because of the incident out of necessity.

According to the text, what three things can you do to limit technical communications problems on-scene?

The correct answer is: Prepare, plan, procure

What stage of Emergency Management involves any or all action taken to prevent an incident from occurring or intervene as quickly but as safely as possible to stop an incident that threatens lives and property?

The correct answer is: Prevention and Planning Stage

Once the scene is stabilized and it is determined that the incident will continue for a period of time, the ______________ begins. Select one: a. Crisis Phase b. Recovery Stage c. Prevention and Preparedness Stage d. Scene Management Phase e. Executive Phase

The correct answer is: Scene Management Phase

What are the three variables that affect leadership style?

The correct answer is: Subordinate, Supervisor, Criticality of Task

The ICS organizational structure utilized is dependent upon

The correct answer is: The size, scope, and seriousness of the incident ,Agencies involved ,Objectives and strategies selected

A fixed- site command post must have Select one: a. Electricity b. Drinking water c. Restroom facilities d. access to phone lines e. ability to monitor television broadcasts f. heat in the winter, air conditioning in summer g. all of the above h. All of the above except e and f

The correct answer is: all of the above

What is a Critical Incident? Select one: a. A Critical Incident is an ordinary event that does not require any special attention or training to handle the situation. b. A Critical Incident is an extraordinary event that places lives and property in danger and requires the commitment and coordination of numerous resources to bring about a successful conclusion. c. Critical Incident is an event that requires special authorization from the Governor's Office in order to investigate what happened. d. A Critical Incident is an incident that is critical requiring help.

The correct answer is:A Critical Incident is an extraordinary event that places lives and property in danger and requires the commitment and coordination of numerous resources to bring about a successful conclusion.

Who makes the first management assignments within ICS?

The incident commander

Operational Period

The time scheduled for executing a given set of operation actions, as specified in the Incident Action Plan.

A SOP is a complete reference document or an operations manual that provides the purpose, authorities, duration, and details for the preferred method of performing a single function or a number of interrelated functions in a uniform manner. Select one: True False

True

Access inside of inner perimeter should be authorized to 1st responders or emergency management personnel only.

True

Drug labs fall into both fixed and mobile categories.

True

EMS personnel should be standing by in the staging area for every critical incident.

True

Emergency Telecommunications Dispatchers (more commonly called 911 Dispatchers) are truly the first - first responders.

True

Failure to allocate sufficient resources or failure to manage the resources on scene makes commanders look unorganized, disjointed and/or confused.

True

ICS can be used for response to a planned event.

True

ICS was designed to be adaptable and easy to understand.

True

In criminal activity scenes, responders should be limited to uniformed personnel if possible.

True

In the first minutes to an hour of the crisis phase, confusion and panic by the public or community members or even first responders can be expected.

True

Initial actions taken by a first responder determines whether a critical incident is allowed to accelerate out of control or is quickly stabilized.

True

Major resources (personnel, facilities, and equipment/ supply items) are given common names and are "typed" or categorized by their capabilities. This helps to avoid confusion and to enhance interoperability.

True

Politics at a Critical Incident scene or involving the incident can be a sensitive issue, especially when determining jurisdiction and who has jurisdiction.

True

Pre-planning, training and conducting exercises with all emergency service agencies in our community and area will ensure a collaborative response and coordinated activities.

True

Preventing ALL Critical Incidents is impossible.

True

The IC has overall authority and responsibility for conducting incident operations and is responsible for the management of all incident operations at the incident site. Select one: True False

True

The Incident Commander is the only position that is always staffed in ICS applications.

True

The ability to effectively categorize incidents will allow a clear understanding of the size, scope, and seriousness of an incident.

True

The acronym NIMS stand for National Incident Management System. Select one: True False

True

The location of facilities to be used (Incident command post, staging areas,etc) will depend on the incident and facilities available, and will be at the direction of the IC.

True

The most controllable factor in a critical incident is You- the individual .

True

The on scene commander must announce he/she is in charge.

True

The system's organizational structure must be able to adapt to any emergency or incident in which public safety agencies must would be expected to respond to.

True

There is no relationship between the ICS organization and the administrative structure of any single agency or jurisdiction

True