cross cultural management final
Which of the following emphasizes ethnicity and culture without placing emphasis on race?
Ethnic Identity
Human diversity includes:
Everyone
Which of the following is not characteristic of an organization that seeks to promote diversity?
Expecting that legislation can change or control attitudes of their employees
Which of the following phrases refers to procedures designed to minimize the impact of work on family life?
Family-friendly workplace policies
Which is not an example of a reaction in the workplace someone might have to an unwelcoming culture?
Feelings of positive self-efficacy
The social construction of differences between women and men and the social attributes and opportunities associated with being female and male is called:
Gender
What event occurred which caused Janet Elliott to hold her first Blue Eyes Brown Eyes exercise with her third-graders?
the assassination of Martin Luther King, Jr.
__________ are credited with inventing the "60-hour workweek."
Baby boomers
In Richard Conrad's Culture Hacks, Asians view time as :
Circular
In American culture, __________ are the dominant group sharing multiple ethnic identities.
White Americans
In the workplace, personal and physical stigmatizing can lead to unlawful:
Practices and policies
When did the Civil Rights Movement take place?
1960s
In what year was the ADA was passed by Congress?
1990
According to the Gartner Study mentioned in the Workable video, what percentage of companies are effective in their Diversity and Inclusion initiatives?
36%
According to the textbook, an organization's culture should be:
A nurturing environment that welcomes all forms of human difference
Which of the following statements is true regarding a color-blind ideology? -It defines experiences and sets standards according to the norm. -It operates on the idea of sameness, with Whiteness being the norm. -All of these statements are true. -It results in an avoidance of the topic of racism.
All of these statements are true
Which of the following statements is true regarding racial harassment? -Racial harassment has the potential for producing stress and stress-related psychological and physiological conditions. -Racial harassment is intended to communicate or make salient an inferior status because of membership in a non-dominant racial group. -All of these statements are true. -Racial harassment can be associated to demeaning situations where individuals are made to feel inferior.
All of these statements are true
Which of the following phrases implies a social order in which women and men share the same opportunities and the same constraints concerning full participation in both the economic and the domestic realms?
Gender equality
The difference in earnings received by women and men for performing similar duties or tasks is called:
Gender wage gap
Which of the following is recurrent term in the literature on generational differences in the workplace and refers to people born in the same general time span who are approximately the same age and have in common key historical or societal experiences?
Generation
Which of the following phrases symbolizes barriers that are based on attitudinal or organizational biases that prevent qualified women from advancing higher in their organizations?
Glass ceiling
Which of the following is considered a potential consequence that could arise from linguistic profiling?
Individual insecurity regarding job security
Which generation includes individuals born between 1981 and 2000 that are currently 10 to 29 years old?
Millennials
In his TED Talk, what approach did Baratunde Thurston not use to convey his message?
Music
Which of the following is discussed as a frequent re-occurring hate symbol in the workplace with the intent to provoke fear and is representative of slavery and Jim Crow eras?
Nooses
According to the TEDx talk given by Pelegrino Riccardi on cross cultural communication, drivers in which country best followed their laws?
Norway
Which of the following statements are correct? -Spirituality and religion are the same thing. -All of these statements are correct. -Organizations and businesses are incorporating spirituality for individual well-being in response to the stressors associated with life at work. -Engaging in deep and sustained dialogue with those who have experienced an injustice will not help to understand their negative experiences in the workplace.
Organizations and businesses are incorporating spirituality for individual well-being in response to the stressors associated with life at work.
What of the following is the most obvious way we express our identities, according to the text?
Personal and physical appearance
The Civil Rights Act Amended in 1967:
Prohibits acts of inequality and unfairness in employment as it relates to race, color, religion, sex, national origin, and gender
__________ is a selectively unjustified negative behavior toward members of a target group that involves denying individuals or groups of people equal treatment.
Racial discrimination
Which of the following is the most accurate representation of how a person is judged based on race?
Skin Color
_______ established a racial divide that is ultimately the source of racism in this country.
Slavery
__________ are the most pervasive problem ethnic minorities confront in the workplace.
Stereotypes
Workforce diversity issues were not mentioned in the organizational literature until:
The Civil Rights movement of the 1960s brought awareness of African American concerns in the workplace
What's the point of Jane Elliott's Blue Eyes Brown Eyes exercise?
To give individuals some idea of how it feels to be treated unfairly on the basis of a physical characteristic over which they have no control.
True or False: Over centuries, people from Africa were enslaved due to the false notion that white people were inherently smarter, more capable, and more human than nonwhite people.
True
Which of the following is not true about the middle class in the United States? -Is the most vulnerable group to economic recessions -Known for ability to survive and potential for prosperity -Unaffected by economic changes in the United States -Represents the majority of the population
Unaffected by economic changes in the United States
Since federal laws do not specifically address __________, it is difficult to win cases of __________ discrimination or unfair treatment in the workplace.
Weight
Which group of people is a part of the structure that has created and sustained a racialized society in the United States, without realizing it?
Whites
inclusion
ensures sense of belonging and psychological safety by the celebrating
equity
everyone within the organization has fair access, quality of opportunity, same access
Despite diversity training and race-relations programs conducted by corporations, racial bias and hatred is _______ in the U.S. workplace.
increasing
Which of the following is not an example of racial harassment? -Derogatory statements or insults -Not speaking someone's language -Verbal or physical abuse -Ethnic slurs
not speaking someone's language
A form of racial harassment that targets individuals based on their race, ethnicity, religious beliefs, or national origin who appear as if they may be dangerous according to the personnel in charge.
racial profiling
diversity
representation of varied identities such as socioeconomic status, communication
Janet Elliott compares the occupants of the United States to a
salad
Which is not an example of ways culture can be represented within an organization? -Storytelling, ceremonies, artifacts, and so on -Behaviors and attitudes communicated through interactions of people -All of these are examples of ways culture can be represented within an organization -Biases and prejudices of individuals within an organization
-All of these are examples of ways culture can be represented within an organization
Which of the following is an example of a policy that consciously or unconsciously discriminates against a person's dimension of diversity? -If an employer feels that earrings on males look feminine and, therefore, inappropriate, men may be discouraged from wearing earrings in the workplace. -If an employer believes women are more attractive and desirable with revealing clothing and makeup and less so without it, women may be required to wear sexually explicit attire and/or makeup. -All of these statements apply. -If employers view Muslims as terrorists, they may prohibit religious garb, such as hijabs and other adornment, in the workplace.
-All of these statements apply.
Which of the following is one of the three fundamental components of racism? -It involves an individual making well-differentiated, negative evaluations and feelings about another racial group. -It reflects the disparate treatment of groups by individuals and institutions in ways that perpetuate negative beliefs, attitudes, and outcomes. -It is rooted in beliefs about group differences that are assumed to reflect fundamental biological differences. -All of these statements are true
-All of these statements are true
Americans
-Americans=linear thinking -democratic because communist=bad -time moving forward -absolute truth -balanced mind
What are some of things that should be considered when addressing the current landscape of diversity within an organization (please select all that apply)?
-Exit interview data -Current employee demographics -Current compensation trends -Current employee retention data
According to the Workable video, when making a case for diversity, organizations with diverse teams (select all answers that apply):
-Perform Better -Have higher engagement -See increased profits and revenues
It is important to know the history of workforce diversity for the purpose of:
-Understanding what past workforce diversity efforts have and have not worked -Understanding what current workforce diversity efforts have and have not worked
Why is psychological safety essential to a healthy and diverse work environment (select all that apply)?
-it increases employee retention -it boosts creativity and innovation -organizational performance metrics improved
Chinease Thinking
-lateral time -time is circular -balanced mind -water can represent wealth -relative truth -no map for directions, rely on people -zodiac is a circle -poetry thought -couples judged on zodiac signs -outcomes -zodiac cycle=60 years -context & relationships -law is ran by power -humorous context -flexible attitude with right & wrong -creative solutions -cheating is no big deal -run-on sentences -concerned with particular circumstances -restore the imbalance & immune system will cure itself -created noble inventions & ideas -diet -created gun powder, compass, paper making & printing -supplements -created ice cream machine -rent boyfriends -communist -full of common sense -relative view on truth -giant garbage bag -"real books" -indifference of suffering of others -prize face above all else -family over everything -slow down=speed up -only the toughest, best connected, smartest & most competent make it to the top -working couples=elder family members doing childcare -safe country -humanistic culture -kind & hardworking people -enjoy life -society is inclusive -shame-based society -not focused on afterlife -not much privacy -point out other flaws in their circle -to the people food is heaven -pity on people not born in China -jealous -independently minded -hard to work it teams especially men
Applicants, employees and former employees are protected from employment discrimination in the United States based on (select all that apply):
-national origin -family medical history -religion -race -physical disability -age (40 or older) -gender identity -color -pregnancy -sexual orientation -genetic information -mental disability -sex
Japanese Thinking
-orderly -courteous -socially literal -literal mind -relative truth -intuitive thinking -life is severe -women are respected more -strike=working full speed -worker ants -focus on relationships -robot like -language is vague with no subject -exclusive -cars are too technical -big like=I love you -not creative -lack of logic -bravery & lack of fear of death -death=love -life=gain -hard to copy their craftsmanship -laser jet printing, floppy disks, LED lights, Walkman -no medical team in war since wounded soldiers were dishonored & failures -Akido Japanese culture martial arts -matching energy way -self defense -sword work but mostly hand combat -no smiling -no word for funny -master a technique -staying in the present -trust your gut -thinking slow is much more reliable than thinking fast -inner voice -notes of thoughts right after waking up -closed country -literal-intuitive -focus on world as it is -strong at manufacturing but weak at finance -quality control -weak at forecasting -husband calls wife mother -Giri debts -bad at learning foreign languages -complex grammar -simple questions take literally -cancel plans based on Gimu -literal minds have to get literal gifts -literal gift exchanges -perfectionism: environment, culture, zen -rice -miniaturization -literal Buddhism -frequent earthquakes -abundant crops=craftsmanship & art -detailed orientated -carpentry & building focused without nails -living space was limited -concentration -never-ending improvement -different=wrong -don't get bored easily with repetitive task -food to satisfy all senses -exact money required, no dish of pennies
According to Bill Nye, where did the human race originate?
Africa
Some economic advantages of diversity workforce include: - Improved recruitment and retention of new employees -Maximizing identity brand -Improved organizational culture -Improved profits -All four answers are correct
All four answers are correct
Which of the following is considered a protected class under Title VII of the Civil Rights Act of 1964? -Race -Color -All of these are considered a protected class. -National Origin
All of these are considered a protected class
In the United States, ethnicity can be treated as __________ based on different and shared learning experiences within the larger culture: -All of these statements are true. -A minority group -A subculture -A subordinate group
All of these statements are true
Which of the following does an organization lose when an individual is insecure regarding their job security? -Employee loyalty -Productivity -Cultural cohesiveness -All of these statements are true.
All of these statements are true
Which of the following is a significant finding of the JAN's ongoing research about hiring individuals with disabilities? -Employers report that the accommodations they implement are effective. -Employers contact JAN for information and solutions in order to retain valued and qualified employees. -All of these statements are true. -The majority of employers report no or little cost in making accommodations for employees with disabilities.
All of these statements are true
Which of the following is a theme that has been identified related to the negative attitudes of heterosexuals toward their LGBTQ+ coworkers? -All of these statements are true. -Some heterosexuals have negative attitudes toward their LGBTQ+ coworkers due ostracism and fear. -Blatant detestation of LGBTQ+ individuals. -"Don't ask; don't tell."
All of these statements are true
Which of the following is an underlying assumption of the "value in diversity" perspective? -Surface-level diversity such as race is indicative of deeper-level differences, such as cognitive processes/schemas, differential knowledge base, different sets of experiences, and different views of the world. -An increase in racial/ethnic diversity means that a work group will experience possible positive outcomes such as increased information, enhanced problem-solving ability, constructive conflict and debate, increased creativity, higher-quality decisions, and increased understanding of different ethnicities/cultures. -Focuses on positive predictions or positive outcomes of racial and ethnic diversity. -All of these statements are true.
All of these statements are true
Which of the following is true regarding race? -It sheds deeper insight on its present, practical application. -It generally represents a group of people who have a common historical background. -All of these statements are true. -It generally represents a group of people who share similar physical characteristics.
All of these statements are true
Which of the following statements are true in regard to Implicit Bias? -We tend to hold biases that favor the group that we belong to -All of these statements are true. -The implicit associations we hold often don't align with our declared beliefs. -The social science research demonstrates that one does not have to be a racist with a capital R, or one who intentionally discriminates on the basis of race, to harbor implicit racial biases.
All of these statements are true
Which of the following statements is true regarding the term 'transgender'? -Transition for many transgender individuals brings contentment and a sense of wholeness. -All of these statements are true. -It is a category used to describe individuals who experience discrepancies between biological sex and gender identity. -It is an umbrella term used to describe individuals whose anatomy and/or appearance may not conform to traditional gender roles.
All of these statements are true
What factors contribute to a reduction in team/group effectiveness within the workplace pertaining to linguistic profiling? -Discrimination against members because of dialect or accent -All of these statements are true. -Unconscious and unintentional biases triggered by subtle cues such as an ethnic accent -Preconceived judgments or stereotypes regarding one's race and ethnicity
All of these statements are true.
Which of the following are examples of the primary dimensions of diversity? -Gender -Race -Physical abilities and characteristics -All of these statements are true.
All of these statements are true.
Which of the following can result from classism? -Emotional consequences -Social oppression -Psychological consequences -All of these statements are true.
All of these statements are true.
In Richard Conrad's Culture Hacks, which of the following cultures is most absolute in their view of the truth :
American
Human diversity focuses on:
An evolving list of similar and dissimilar human traits
The multicultural organization is described as:
An organization that values a diverse workforce and seeks to have human diversity represented at all levels (upper management, middle management, and lower-ranking positions)
Which of the following best demonstrates the relationship between cultural isolation in the workplace and job performance?
As cultural isolation increases, job performance decreases.
A monolithic organization is described as:
Being a homogeneous workforce made up of mainly White men in upper management positions with women and minorities and women in low-ranking positions
A plural organization is described as:
Being heterogeneous in that it seeks out diverse employees and uses supportive organizational practices to do so
In the United States, racial classification is a politicized system that determines access to resources such as:
Both Jobs and Voting Districts
In what ways does the use of linguistic profiling contribute to the hindering of global economic activity?
By maintaining the use of linguistic profiling, whether conscious or not
Which major employer settled a $192.5 Million racial discrimination lawsuit in 2000?
Coca-Cola
According to the text, people in social settings tend to:
Continue to prefer interaction with and maintain social relationships with those like themselves
Which of the following theories originated in legal scholarship during a period of social unrest United States and is now regarded as a theoretical framework for explaining racism in society?
Critical Race Theory
Organizational culture can be understood based on three distinct forms of group membership. Which of these is not one of these cultures according to the text?
Culture of inclusion
According to the Workable video, employee engagement and satisfaction are the same thing.
False
Which of the following phrases includes flextime choices, typically offering employees some choice on arrival and departure times and a compressed workweek that usually consists of four 10-hour days and job-sharing arrangements (where two employees share the responsibilities of one position)?
Flexible work schedule options
Which of the following phrases connotes gender-based behaviors, policies, and actions that adversely affect a person's work by leading to unequal treatment or the creation of an intimidating environment because of one's gender?
Gender discrimination
According to the text, which of these major companies is representative of a company with a positive organizational social culture based on their diversity statement?
The U. S. Department of Labor's (2012) current population survey reported that the risks for an individual becoming disabled in his or her lifetime are __________ than might be expected.
Greater
In Richard Conrad's Culture Hacks, which of the following cultures is most intuitive :
Japanese
In Richard Conrad's Culture Hacks, which of the following cultures is most literal :
Japanese
Which of the following statements about Jim Crow laws are not true? -The laws were meant to marginalize African Americans by denying them the right to vote, hold jobs, get an education or other opportunities. -KKK members were against the Jim Crow laws. -The poverty of the Great Depression only deepened racial resentment, with a rise in lynchings, and after World War II, even Black veterans returning home met with segregation and violence. -They were a collection of state and local statutes that legalized racial segregation.
KKK members were against the Jim Crow laws
Which of the following structures or groups of people have a major role in developing an organizational culture that embraces diversity and inclusion?
Leaders and managers
The concentrating of women and men into particular occupations is called:
Occupational segregation
A period of time when a father is legally allowed to be away from his job to spend time with his child is called:
Paternity leave
_______ is produced by using power and privilege to relegate a racial group to a subordinate status.
Racial oppression
The Jim Crow Laws were created to:
Segregate African Americans and other minorities from White people in the late 1800s-mid-1900s as it relates to using public facilities, restaurants, and educational institutions
Which of these options best encompasses the concept of organizational culture?
Shared assumptions, values, and beliefs of members within an organization
In the United States, race is often confused with ethnicity because:
The lack of a clear distinction between the two
Which of the following statements about Race is not true? -Race, while not a valid biological concept, is a real social construction that gives or denies benefits and privileges. -Race is a human-invented, shorthand term used to describe and categorize people into various social groups based on characteristics like skin color, physical features, and genetic heredity. -American society developed the notion of race early in its formation to justify its new economic system of capitalism, which depended on the institution of forced labor, especially the enslavement of African peoples. -The term "race" has always been used to identify groups of people by physical traits, appearance, or characteristics, and not by their kinship or group connection..
The term "race" has always been used to identify groups of people by physical traits, appearance, or characteristics, and not by their kinship or group connection..
The "good ol' boy network" is an organizational social culture that: -Helps an organizational culture maintain exclusion -These all apply to the "good ol' boy network" -Creates a social stratification of exclusion -Allows biases to linger and endure
These all apply to the "good ol' boy network"
_________ are the oldest generation in the workforce and identified by the label of the "silent generation" as a result of a perceived quiet, industrious demeanor
Veterans
According to the U.S. Census Bureau, race is classified in to the following categories:
White, Black, American Indian, Asian, or Native Hawaiian
In addition to identifying exercise participants by their eye color, Jane Elliott also had the participants wear something. What was it?
a collar