Cvent Certification: Event Management (Section 1 - Navigate the Cvent Platform)

Define the knowledge base tab in Cvent Community.

1 stop shop for articles, tutorials and product walk throughs

List the key offerings provided by the Cvent Community.

1. Open forum 2. Product news 3. Ideas 4. Knowledge base 5. Training 6. Helpful links 7. Search 8. Support from Cvent experts

What are different offerings from Cvent experts (IT)?

1. chat with support online 2. open a support case 3. request a phone call

How much does cost savings increase when using tools like Cvent Supplier network for finding venues?

15%

How much does event attendance increase when using an event management software?

20%

How much does team productivity increase when using an event management software?

27%

What is Cvent?

A centralized system with solutions for every stage of an event's life cycle. One stop shop for event management needs to prove ROI in a clean and timely manner. Helps whether you are managing a small meeting or s huge conference.

Expand on the different admin offerings listed below: Account Events Libraries Reporting

Account - Shows overview of licenses, # of account users and custom contact fields. Opt-In/Out pages Events - Includes account discount codes Internal information that are account specific questions (only visible to account users - The accounts users fill in this information in the invitee's record.) Speaker information. Libraries - Templates/folders to store documents Question library Reporting - Recent import/exports Parked report groups to keep partners updated on current data (can share links)

What is the purpose of the admin feature on the account level?

Account-wide settings to all events

What is the purpose of the contacts feature on the account level?

Allows you to access your account-wide address book. Cvent pulls data directly from records that are submitted. Helps keep data current.

Define the search tab in Cvent Community.

Can search knowledge based articles and open forum disscussions

Expand on the different offerings listed below that are used to create/access your contacts: Contacts tab Contact groups tab

Contacts tab - Allows you to track personal information, group memberships, reports and activity. Contact groups - Used to organize account-wide address book.

Benefit of having tools like SocialWall and OnArrival

Creates an interactive experience for attendees and event organizers

What is the purpose of the training tab in Cvent Community? Define the 3 subcategories.

Cvent academy sharpens your skills and boosts productivity 1. Cvent academy online - self-paced tutorials for specific product details 2. Live product webinars/On-demand training 3. Product certification

What is the purpose of the solutions feature located on the top navigation bar?

Drop down button to access Cvent products you've licensed.

Using the solutions feature located on the top navigation bar, define 2 common Cvent products that you can explore?

Events - Homepage for current events that you have Suppliers Network - Assists global meeting planners by stream lining their sourcing process and site selection.

What does Cvent's call for paper module help with?

Finding speakers and content

How Cvent ensures that you have visibility into your event data?

Powerful integrations and robust reporting

Overview tab in event navigation bar

Provides a quick event summary - number of invitees/registrants, collected fees Provides basic event information and the event status Check planning steps created based on the features I selected during the event creation wizard. Is considered a to-do list before launching each event.

Define the helpful links tab in Cvent Community.

Quick access to tweets, visual showcases, Cvent CONNECT conference

Run through of the Cvent Community home page (quick links, etc.)

Quick links on how to get involved Quick links to your Cvent profile and support cases Many ways to access the different Cvent community features on the home page or you can use the navigation bar

List 2 ways that Cvent's survey tools are flexible when inquiring/analyzing participant's insights?

Reporting module helps you see trends and prove how events are driving top line revenue. Seamless integration with the systems I already use. can share the data throughout my organization

How can the Suppliers Network be using for suppliers?

Their business can be listed on the network Receive and confirm business and get proposal requests from planners. Advertise offerings

How can the Suppliers Network be using for planners?

They can research meeting destinations and venues

Event Details tab in event navigation bar General Planning Agenda Items Pricing

To change details of an event

What is the purpose of Cvent Community?

Ultimate destination to connect, learn and stay in the know

Define the open forum tab in Cvent Community.

see discussions and best practices shared by Cvent customers

Define the product news tab in Cvent Community.

stay connected with updates on Cvent products

Define the ideas tab in Cvent Community.

submit and vote on new product ideas and enhancements