Cvent Event Management Certification

What is the first page that your invitees will see when visiting your event website?

A summary page

What is the Follow Bar?

A way to provide a list of your organization's social media sites, so invitees can go there to "like", "follow" or "subscribe"

What information can you receive about the sleeping rooms at a venue using a Cvent RFP?

Any run of house, single, double, suite, and staff

In which section of Event Details can you enable different features for your event?

Event Configuration

You can only add Standard or Custom contact fields to the Personal Information page when using the Site Designer.

False

Which of the following statements are TRUE when registering someone on the back end using Register New from the Invitee Management Menu: I. You can change the price of an item using a link on the Submit Payment page. II. Before proceeding, Cvent requires you to fill in the contact information and registration questions that are listed in bold and red. III. You can decide whether an automatic email (like the registration confirmation email) will be sent.

I & III You can change the price of an item using a link on the Submit Payment page. You can decide whether an automatic email (like the registration confirmation email) will be sent

Where might you find a quick snapshot of your invitees by registration status?

Invitee Summary

What are the four registration types in the Event Wizard?

Standard Registration Express Registration Express Ticketing FLEX

What is the RFP response process called in Cvent?

Supplier Network

You can create Admission Items and Sessions in Flex Registration events.

True

How many additional fees (taxes) can be added?

4

Which of the following is not a proposal status?

Actvie

In this area of your Cvent account, you control the overall settings and store resources you can use in all of your events:

Admin

What will only appear for invitees that select a particular admission item after the Item Selection page?

Admission Item Questions

Which of the following are ways you can add people to an invitation list: I. Add Contacts from Address Book II. Quick Add III. Import Contacts

All of the Above: Add Contacts from Address Book Quick Add Import Contacts

What are some of the actions that a registrant can complete via the My Registration page?

All of the above Modify their registration Unregister or cancel their registration Review all of their selections

Who uses package pricing?

All-inclusive resorts

Which of the following Reports (New) would be the best fit for the following scenario: You asked people which meal option they prefer and need to send the numbers to your caterer

Answer Summary

After reviewing feedback from last year's event, you noticed that a few people on your team mentioned the following: "There were several people who made changes to their registration, like adding and removing sessions. They kept calling to make sure we received their updates." Which of the following actions should you take to minimize this concern next year?

Check that the Modification Confirmation Email is set to active

In Flex Registration events, you must use ____________________ to create and customize the text in your Event Emails.

Content Widgets

Which of the following is NOT one of the additional fees that you can add to your proposal?

Country tax

What is the name of the online database of more than 234,000 supplier listings, where planners can create RFPs, source venues, award bids, and communicate with suppliers?

Cvent Supplier Network (CSN)

In what section of the Event Details can you input your event's address?

Event Information

Which tab includes information like the event title, time zone for the location, registration deadline, and event planner name?

Event Information

Which tab would you hover to find out when your event was created, launched, or archived?

Event Status

What happens when the Registration Deadline is reached?

Event registration automatically closes

TRUE or FALSE: When a venue chooses available 2nd option in their proposal, it means that they can accommodate the planner's requested dates....but with limitations

False

True or False: The Follow Bar is a way to prompt invitees to share the event through their own social media pages.

False

True or False: You cannot change the text of headers and instructional text within the Site Designer

False

What would you build and send out if you wanted to find out if a conference speaker was engaging, if exhibitors felt their booth location was worth their investment, or if attendees plan to return next year?

Feedback Survey

What three required fields are needed to Add Invitee?

First Name Last Name Email Address

The Site Designer allows you to create websites that are compatible across all devices except:

Flex Registration sites are compatible across all of the above devices

What are questions that everyone that registers for an event is asked to answer?

General Questions

The planning committee votes on the following pricing and refund policy for your event: The standard price of admission is $350 for anyone to register for the event. If someone registers by March 15, they will pay half-price. Anyone cancelling by June 20 will receive their money back, except a $30 cancellation fee. All speakers register for free. Which image shows this policy properly configured in Cvent?

Image B - Only image which shows the correct configuration of the Early Bird Pricing, Refund Policy, and Speaker Fee

Why avoid using "N/A" or "See Above" in open-ended questions/fields?

It is a best practice to answer all questions completely as responses will appear in different areas on the proposal

Why shouLd users avoid writing "N/A" or "see above" in an open-ended questions/field?

It is a best practice to answer all questions completely as responses will appear in different areas on the proposal

Why would you indicate a lead as "marked in progress" before even starting the proposal process?

It lets the planner know that it has been seen and someone is taking action It sends an email notification to the client This builds a trusting relationship with that client

What is the value behind awarding an RFP?

It notifies the winner so they can start writing the contract and lets the loser know why they were not chosen

Where can I find a breakdown of all the current RFP statuses within my account?

Manage RDP's tab

What would you use the view bids report?

Most comprehensive report for comparing bids. All the proposals are displayed side by side on one page. You can decide what information appears on the report

You have a networking lunch on the agenda and there is plenty of space for all invited. You want everyone to attend but you're charging $10 to cover food and drink. Should the networking lunch be an included or optional session?

Optional Session

What are the two types of sessions in Cvent?

Optional and Included

Which of the following Event Statuses does not apply to Flex Registration events?

Pending

Where can I look for trends regarding time-lapsed between an RFP being sent and a proposal being submitted?

Proposal status report

Where can i look for trends regarding time-lapsed between an RFP being sent and a proposal being submitted?

Proposal status report

What are the (4) categories of Optional Items?

Quantity Items Membership Items Group Items Donation Items

In Flex registration events, you are no longer customizing the Registration Settings. You are customizing the ___________________.

Registration Process

What other types of surveys can you build in Cvent other than Feedback Surveys?

Regret Survey Cancellation Survey

What is the difference between an RFP's response due date and the decision date?

Response: deadline venues have to reply with bids Decision: deadline is for picking venue

How do you find an email open rate in Cvent?

Run the Email Rates by Email report

What do you need to add before tagging venues or meeting room names to particular sessions or meals?

Session Locations

What appear when invitees select a session with questions associated to it?

Session Questions

What are dates directly before or after the official event dates where sleeping rooms or meeting space may be available to book at the negotiated rate?

Shoulder Dates

Through the _________________ you will have full control over the layout and content of your event website pages.

Site Designer

Why is it important to turn down business you do not intend to bid on?

So that the planner received an email stating the lead was turned down For reporting purposes

Why is it important to turn down businesses that you do not intend to bid on?

So that the planner receives an email stating the lead was turned down for reporting purposes

Why would a venue require an F& minimum?

So they can cover catering costs and still make a profit

What is the RFP response process called?

Supplier Network

What information do venues look for in an RFP?

That it fills a spot on their calendar and that they have the rooms available

What does the status "submitted proposal" mean for the planner?

That the venue responded to the RFP with a proposal

What is the main difference between the Advanced and quick RFP?

The Advanced RFP is only available for enterprise users Quick is available to all

What if you had additional PDFs you wanted the planner to have, where could you upload it?

The documents section

What is a service charge?

The fee a venue collects to cover the cost of the wait staff

What is the Registration Deadline?

The last day invitees will be able to register for the event.

What are peak meeting rooms?

The most needed on the single busiest day

What does the status "Submitted Proposal" mean for the planner?

The venue responds to the requested proposal with a proposal.

Why would you use the filters when searching the Supplier Network for a venue?

They limit the number of results, making your options less overwhelming; they help you find venues that fit your requirement

Why might you want to use the "Save" button instead of "Publish" when making changes to the Site Designer.

To save your changes on the back end before actually making them visible to your audience

How can you save time creating or responding to an RFP?

Use previous responses; click the top checkbox to select everything below it; copy quantities or rates to multiple dates

When can alternate dates be added by the venue?

When the planner preferred dates cannot be accommodated

Is it possible to automatically refund a registrant who cancels their own registration?

Yes by setting up a Refund Policy.