DEAD Arts

The person who usually makes the notification of death to the funeral home is which of the following?

a member of the family

Which of the following is the least likely reaction following a SIDS death?

acceptance

Places where an arrangement conference may be held, besides the funeral home: - hospital - hospice - family home - all are correct

all are correct

Of those listed below, which are the most easily discernible by a crematory operator with regard to determining the sequence of cases for that day?

amount of body fat

An example of a transfer container is:

an air tray

Linda was attending an Optimist Club luncheon and upon her arrival was asked to give a speech regarding her vocation at the meeting that would follow the meal. This type of speech, where the speaker has a short time to prepare, is an example of:

an extemporaneous speech

The type of counseling which takes place when the family is selecting the service and items of merchandise after a death has occurred is called

at-need counseling

Any pricing method would be based on:

average overhead per adult formula service; mark-up on wholesale casket cost; wholesale casket cost

An event producing acute deprivation and loss due to death of one in whom emotional capital has been invested is

bereavement

A leak resistant zippered bag designed to contain a dead human body and body fluids and is used mainly for the removal of dead human remains from the place of death is called ___.

body bag

Which of these are in the design of a retort?

both breech and flue are correct

The amount of waste incinerated, usually expressed in pounds per hour, with the characteristics or type of waste stipulated:

burn rate

A "ribbon cutting" at the opening of a supermarket could best be described as a

ceremony

Which of the following individuals cannot certify the cause of death of a death certificate?

chiropactor

A type of complicated grief which is prolonged and is excessive in duration is

chronic grief

Disposing of cremated remains in a manner or location that combines the cremated remains with the cremated remains of another individual?

commingling

The last portion of a funeral or memorial service; the rite of finality preceding cremation, earth burial, entombment or burial at sea:

committal service

Proper term for the remnants of the human body that remain following the cremation:

cremated remains

A highly emotional temporary state in which an individual's feelings of anxiety, grief, confusion or pain impair his or her ability to act:

crisis

Interventions for a highly emotional, temporary state in which individuals, overcome by feelings of anxiety, grief, confusion or pain are unable to act in a realistic, normal manner:

crisis counseling

Because funeral rites are present in every known society, the rite is considered to be a

cultural universal

A newspaper notice simply stating the name of the deceased. Dates of birth and death and the location of service.

death notice

In cemetery language, "remains" and ____________ have the same meaning.

deceased

The American system of govenment is best described as

democratic

A component of the casket handle is the

ear

Which of the following types of cloth covered exterior has raised designs above the surface of the material?

embossed

Obtaining cash before payments are received from customers by selling off one's accounts receivable to a third party:

factoring

Incorrect thoughts that lead us to believe that we have heard the message before are:

faulty assumptions

Pre-need trust accounts made between a purchaser, a funeral home and a bank, create what type of responsibility for the Funeral Home?

fiduciary

Provides the family with instructions on what is needed for the arrangement conference:

first call brochure

The purchasing, pricing, display and sale of merchandise items specific to the funeral service is

funeral merchandising

The study of psychological theories, principles and applications as related to funeral service:

funeral service psychology

The "Committal Service" is usually held at the:

grave site

When taking information about a death over the telephone, the funeral director should:

have crisp and clear diction

A service devoid of religion:

humanistic service

A speech "given off the top of one's head" without preparation:

impromptu

The Orthodox Jewish funeral is generally held:

in the funeral home chapel

Which of the following is being used when the funeral director does not remain in the selection room throughout the selection process?

indirect presentation

To bury or put a dead body into a grave:

inter

Crushed is known as a casket

interior style

Those goods or stock of goods which are held for resale:

inventory

Social behavior that is dictated by tradition

is a custom

Which of the following statements regarding the pall is false?

it can be placed on top of the American flag

A pre-placed enclosed chamber, which is usually constructed of reinforced concrete, poured in place or precast, installed in quantity, either side by side or multiple depth, and covered by earth is called:

lawn crypt only

The part of the handle which is attached to the casket is the:

lug

A reduction of selling price below the original selling price:

markdown

The difference between merchandise cost and selling price:

markup

A type of grief reaction when the person experiences symptoms and behavior which causes them difficulty, but they do not see or recognize the fact that these are related to the loss

masked grief

Named for the King of Cria, whose wife, Artemisia, built one of the Seven Wonders of the Ancient World. Astructure used for entombment. A building that houses crypts for burial. A community form of this building is for many families, and a private one is generally sold for use by a single family:

mausoleum

Which of these activities does not require a funeral director license?

meeting friends and family at visitation

Any event, person or object that lessens the degree of pain in grief:

mitigation

Probably the single most important item of information to be required during the notification of death is the:

name of the deceased

Most modern crematory retorts operated in the U.S are fired by:

natural gas

The arrangement and distribution of work among members of an organization:

organizing

To arrange or constitute mutually related parts, each having a specific function with respect to the whole:

organizing

Expressing a thought or idea in an alternate and sometimes a shortened form :

paraphrasing

Which of the following is a style of counseling rather than a type of counseling?

person-centered

What information should the person who releases a body from an institution request from the person representing the funeral home before allowing the removal to proceed?

proper identification

Which of the following is not a hardwood used in casket construction?

redwood

In most states with cremation laws, the __________ is responsible for the crematory complying with the laws, rules and regulations of that state.

responsible cremationist

A contract which may be terminated by the purchaser at any time prior to the death of the beneficiary:

revocable contract

The right to inter human remains in a designated lot as provided in the conveyance given to the original purchaser, or his designated successor(s):

right of interment

A Roman Catholic sacrament given to those seriously ill or in danger of dying, to prepare their souls for eternity is the:

sacrament of the sick

An interior material found in caskets that has a smooth shiny face and is dull on the back is

satin

Which of the following is an example of a grave liner?

sectional box

The assumption of anger (in the form of blame) directed toward one's self by others:

shame

An example of a padding material used in casket construction is

shredded paper

Opacity training of cremation providers to meet environmental regulations is referred to by those in the cremation business as:

smoke school

The science of social group study;

sociology

A business owned by one person who is subject to claims of creditors:

sole proprietorship

Which type of Death Certificate contains the widest range of information about the deceased including the specific cause of death?

standard adult

A non-movable handle that extends all the way around the casket is called a(n):

stationary bar handle

Those assets that can be appraised by value or seen or touched:

tangible assets

Sociology of a funeral service begins with the at-need arrangement conference and ends with

the graveside service

What is the bi-unit pricing method?

the total funeral bill is the sum of merchandise items plus one basic fee for all services

Which of the following is NOT a determinant of grief? - these are all determinants of grief - who the person was - concurrent stresses - manner of death - financial interdependence

these are all determinants of grief

Which of the following is NOT true about humanistic funerals?

they are not healing to the family

Crematory operated by an entity other than the funeral home or funeral provider who contracted with the family of the deceased is called:

third party crematory only

Which of the following is Worden's second "Task of Mourning"?

to experience the pain of grief

The occurrence of a situation that requires certain action(s):

triggering event

A style of casket interior created by placing a padding material between a lining material and a backing material, with subsequent stitches taken, forming small depressed pockets defines a

tufted interior

Of the following terms, which best describes movement from rural areas into the urban areas?

urbanization

A container for the cremated remains of a deceased human being is called a/n:

urn

The Latin for an ornamental vase, especially one with an ornate pedestal, often used as a receptacle for the cremated remains of a deceased human or animal?

urn

Which of the following terms is synonymous with loudness?

volume

Which one of the following metals is notorious for producing thick white smoke which will set off the pollution controls during the cremation process?

zinc

If a casket cost $1,000.00 wholesale, and the funeral home's fixed multiple was 5, what would the selling price of that casket be?

$5,000.00

A wood state casket labeled 6/6XX would measure in length 6 feet, 6 inches, and in width: [The 6/6 means that the casket is 6 feet 6 inches long. The two X's mean that 4 inches is added to the standard interior width of a wood casket which is 22 inches. Thus it is 26 inches wide]

26 inches

How large would a grave need to be to accommodate a standard burial vault?

3 feet wide and 8 feet long

If the authorizing agent agrees to take possession of the cremated remains and does not take possession within _____________ days after cremation or on an agreed date, the crematory shall send written notice to the last known address of the authorizing agent to take possession of the remains.

30

Source of market data that keeps track of new home sales by region and/or the construction of new houses by region and specific area:

Census of Housing

In order to arrange for military benefits and honors for an honorably discharged deceased veteran, what document is important for the funeral home to have a copy of:

DD 214

The agency of the United States Government responsible for the protection of air and environmental quality is referred to by the acronym:

EPA

The first of this type was in Mt. Auburn, Mass, in 1830. During the Victorian era, cemeteries were used as parks for walks and picnics:

Elite Garden Cemetery

The absence of employment discrimination based on race, color, religion, sex, or national origin is the purpose of this legislation:

Equal Employment Opportunity Act

Also known as - Wage and Hour Laws:

Fair Labor Standards Act

Using the abbreviations: GPL for General Price List, SFGSS for Statement of Funeral Goods and Services Selected, CPL for Casket Price List, OBCPL for Outer Burial Container Price List FB for Funeral Bill Which documents, according to FTC Funeral Rule, MUST be given to the family at the completion of the Arrangements Conference for them to keep?

GPL and SFGSS only

Federal legislation requiring employers to check job applicants• papers to be sure they are either U.S. citizens or aliens authorized to work in the U.S.:

Immigration Reform and Control Act

The form used by the funeral home which lists the items that are being purchased is:

Statement of Funeral Goods and Services Selected

According to Wolfelt- The ability to be considerate and friendly as demonstrated by both verbal and nonverbal behavior:

Warmth and Caring