Don't say that...say this

The Bachelor of Business Administration program is about $53,000 or $59,000.

According to your program's disclosure page for the Bachelor of Business Administration, the estimated cost of tuition is $55,310 and average cost of books is $4,000. Based on current rates and fees, a student with zero transfer credits would have a total program cost of approximately $59,310. Please keep in mind that tuition and fees are subject to change.

The big state schools usually have regional accreditation and your credits are more likely to transfer to other universities.

Ashford cannot speak to whether another institution will accept credits earned at the University. You should check with the other institution about its specific transfer policies.

In order for you to speak to one of our FSAs, you will first need to fill out an application for enrollment.

Because you have additional financial aid questions that you would like addressed before applying, let me transfer you to one of our FSAs. I will stay on the line and conference them in so that I can continue to assist you once your questions have been addressed.

EXP 105 is a really easy class since it is the first one you will be doing. It doesn't take that much time to complete the homework each week.

EXP 105 is an important course that will help prepare you for success as an adult learner and get you ready for future classes here at Ashford University.

Since this class is just designed to help you adjust to going back to school, the hard courses will not begin until after this one.

EXP 105 is an introductory course that counts for credit towards your degree. It will build an important foundation for learning as an adult in an online environment. OR EXP 105 is an introductory course that counts for credit towards your degree. It will build an important foundation for your next courses.

You just have to complete all of the tasks by the last day and you will be able to start your real courses.

Even though this class is an orientation course, it is important to submit all of your assignments by their due date.

Even though you may want a later start date, [next start date] is just for the introductory course (EXP 105). Actual classes don't begin until [date].

Even though you may want a later start date, [next start date] is for the introductory course (EXP 105). Your next class would begin on [date]. *Refer to: Say This Not That—Entry Point Courses*

Financial aid will cover all of the costs for your program. OR There are no out-of-pocket expenses.

Financial aid is applied to tuition and certain fees, including the technology fee and course digital materials. Any costs that financial aid is not applied toward will need to be paid as a personal expense.

We are only working with students that will start in the next two weeks.

I am enrolling for [next two start dates] right now, but if you'd prefer to start later, we can work on you completing your documents now and I could let you know when those start dates become available for enrollment. OR I'm happy to work with you while you get everything ready to begin your education. Let's complete your documents and I will make sure they are processed once that start date is open.

Just let me know if you need more time on your assignment(s).

I am here to support you as you get started, but it is important to get in the habit of contacting your instructor. Make sure to email him/her and ask questions in the classroom via the Ask Your Instructor Forum for responses within 48 hours or less.

For me to place you into a new section of class, you need to provide documentation that you were sick and could not complete class on your original start date.

I completely understand that [getting sick, etc.] can get in the way of going to school. These things happen. I can ensure you get off to a great start by allowing you to begin again on [new start date].

Yes, go ahead and send me your paper to look over. I'd be happy to provide feedback.

I'm honored that you would want insight from me, but I'm not able to provide you with any feedback on your assignments. I don't know what the guidelines are that your instructor will use to grade your assignment and don't want to do you a disservice by providing feedback that may not align with what he/she is looking for.

It sounds to me like your assignment is asking you to...

I'm not able to advise you regarding the content of the assignment. The best resource to advise you accurately is your instructor.

Yes, I'll stay on the phone while you complete your quiz. I can't give you answers, but I can provide clarification if you don't understand the question.

I'm not able to assist you with questions regarding your quiz, and honestly it might just be distracting. However, feel free to give me a call when you're finished, I'd love to hear how you did.

You can use those excess funds for anything you want.

If you are eligible to receive excess funds, they are intended to be used for educational expenses only. Additionally, these funds are most likely excess from a loan, which does require repayment after graduation or when you cease enrollment.

Just email your instructor and tell him/her to accept all of your work and change your grade to a pass.

If you are not able to complete an assignment on time, please email your instructor and explain your situation. In that email, ask if is possible for you to make up your work.

It looks like you didn't get a passing grade on this paper because you...

If you're unsure why you didn't receive a passing grade, I recommend that you reach out to your instructor. I don't have insight into that.* *If the student has already contacted his/ her instructor please guide him/her to consult his/her Student Advisor or the grade appeals section of the catalog.

It's alright that you have missed homework, just post something before the end of the learning week and email your instructor, they will understand since it's your first class.

In the first couple of weeks it's really important to submit your assignments on time because at the end of week 3 you must have at least a 69.5% or above to remain in class. If you miss any assignments, please email your instructor and myself so that way we can help. [Explain Conditional Admission, if needed]

The instructor is not looking at the quality of your work so you just need to post something.

It is important to follow the assignment instructions when submitting your coursework because the orientation course is designed to prepare you for success.

Sounds like you have a good chance of transferring some of those credits in because they relate to the program that you're currently interested in and you attended a regionally accredited school.

It is never a guarantee that credits will transfer from one school to the next until an official evaluation of transcripts has been completed by the Office of the Registrar. We can request a pre-evaluation for now, but the official evaluation will be the determining factor.

Submitting work late will not impact you.

It is very important that you submit all of your work on time in order to be eligible for full credit. Also, it is required that you submit a gradable assignment at least once every seven days in order to remain in compliance with the attendance policy.

Let me send you a copy of one of my old papers to use as a guide on APA formatting.

Let me send you an email with the link to a sample paper that includes guidance on how to use APA style formatting. I'd be happy to walk you through that sample paper to ensure you understand the guidance provided within it. https://www.wou.edu/provost/library/clip/apa/apa_short_research_paper.pdf https://www.wou.edu/provost/library/ clip/apa/

National accreditation is more for tech schools, trade schools, certificate programs, and vocational schools where the credits are less likely to transfer over from other universities, like ITT Tech.

National accreditors are not geographically based and they typically accredit schools with trade or vocational offerings.

Nothing really counts while in orientation so just do the best you can. The real work will start after this course.

Orientation is a pass or no pass 11- day course—you will not receive credits in the course. However, a pass is required in order to move into your credit-bearing courses.

Orientation is really just an introductory course to help you get the swing of things.

Orientation is designed to get you comfortable with the online format. It's an 11-day course which you will need to successfully complete in order to move into your first class, EXP 105.

Your first course is really easy. Since its only orientation, it doesn't take that much time to complete your homework.

Our orientation course is an important course that will help prepare you for our online environment and get you ready for future classes here at Ashford University.

The main difference between national and regional education is the value. Most employers and the Department of Education recognize regional accreditation as the highest level of accreditation and favor it over national accreditation.

Regional accreditation is more widely recognized than national accreditation.

Regional accreditation is harder to receive than national accreditation. All schools want to be regionally accredited.

Regionally accredited schools place a different emphasis on their coursework in comparison to nationally accredited schools that focus on trade and vocational offerings.

In order for me to change your start date I need you to send me an e-mail explaining why you will complete class beginning that day.

Tell me more about what will be different between now and the new start date. In what way will you be more successful if you began on [new future start date]?

That's a great question. We'll actually discuss the program cost and fees in our next conversation.

That's a great question! We're definitely going to discuss that in detail, but let's talk a little more about XX to ensure that we have a program that will meet your needs. OR That's a great question! The estimated cost of tuition is $XX, average cost of books is $XX, and cost of fees is $XX. Based on current rates and fees, a student with zero transfer credits would have a total program cost of approximately $XX. OR That's a great question! What is your expectation of what going to school would cost you?

Based on what you've told me, it sounds like you will receive the Pell Grant. OR Based on other students I have enrolled, you will receive the Pell Grant. OR Based on my experience, you will receive the Pell Grant.

The Pell Grant is never guaranteed. Our Financial Aid Office reviews your information to determine your eligibility based on the information you report on your FAFSA and the Department of Education's criteria. This is reviewed once all required financial aid documentation has been submitted and reviewed.

I would set aside xx hours to study and complete your assignments.

The amount of time it takes you to complete your assignments will vary from course to course and from student to student. There is no set time that it takes everyone for every assignment.

During the first few weeks, the instructor knows you are just starting out so nothing will really count. Just do the best you can do.

The first few weeks are key to your success in EXP 105. It's important to work hard and communicate with your instructor if you need help or have questions.

This is the only start date that I have for your program.

The next available start date for your program is [start date]. Are you ready to get started? OR I am currently enrolling for [next two start dates]. Which of those will work best for you?

EXP 105 is an important course that will help prepare you for success as an adult learner and get you ready for future classes here at Ashford University.

The purpose of EXP 105 is really just to introduce you to the system and help you get the swing of things.

The cost of tuition covers everything.

Tuition covers the cost of instruction, but does not include the cost of course materials or applicable fees such as the technology and graduation fees. Also, depending on the course you are enrolled in, your course materials will either be in a digital format or traditional textbooks that you purchase through our online bookstore.

Tuition cost is $443 per credit and there will also be some additional associated fees.

Tuition for Ashford's undergraduate programs is $443 per credit. Because most courses consist of three credits, your estimated cost per course would be $1,329. If you take 10 courses per year, your cost of tuition would be approximately $13,290 per year. In addition to tuition, you'll also have to account for an approximate cost of $100 for course materials per course, a technology fee of $50 per course, and a one-time graduation fee of $150.

Because you have previously earned credits, you just saved yourself $XX.

Until your transcripts have been officially evaluated by the Office of the Registrar, there is no guarantee that your previously earned credits will be applied to your bachelor's program. What I can do is send you an email with our Ashford Advantage tool. It will show you how much your tuition cost alone would be, if you were able to apply your previously earned credits.

We accept up to 90 credits. Because you already earned 48 credits, it looks like you'll only have x years left to complete your degree here.

We accept up to 90 credits for our bachelor's programs. However, most schools do have different credit requirements for their programs, so it is never a guarantee that all your credits will transfer. The final number will be determined once your official evaluation has been completed by the Office of the Registrar.

Ashford University has been accredited since 1950; therefore, you don't have to worry about our accreditation status.

We are accredited by the WASC Senior College and University Commission and have been since 2013. It is important, when looking into schools, to research and always ensure that they are accredited.

We are just like college xx" or "We have the same accreditation as xx university.

We are accredited by the WASC Senior College and University Commission.

You should be receiving any excess funds in about 6-8 weeks. OR It looks like you might receive about $1,400 in excess funds.

We cannot guarantee that you will receive excess funds. In the event you are eligible for excess funds, your FSA will walk you through the timeline of when these funds will be sent to you.

I don't know when we will offer a start date for your program again.

We will have start dates in the future for your program, but right now we are enrolling for [next start date].

I need approval to change your start date. I have to ask my manager.

What will be different in your life at that time? OR I want to encourage you to stick with your current start date and here's why: sometimes students who wait to begin their courses never end up returning. What will be different in your life at that time?

We don't have any additional start dates for your program.

While there will be start dates for your program next month as well, we find that students who wait don't always end up starting school.

By applying for financial aid, you are guaranteed to receive it.

You are eligible to apply for financial aid.

Some examples of other regionally accredited colleges are...

You can find the current list of other regional colleges that are accredited by WSCUC on their website at www.wascsenior.org.

Students with 0 EFC tend to get Pell. OR There is a good chance you will get Pell.

You may be eligible for Pell Grant with a 0 EFC, but it is not guaranteed until you are packaged and receive your award letter.

Your instructors will respond quickly to any questions you send their way.

Your instructors have 48 hours to respond to any communication from students. Make sure to look ahead at your assignments each week and give yourself that 48 hours of response time if you need his/her assistance.