ethics, communication skills, and computer applications

common cause of nervousness

Poor preparation

the state attorney general of a given state requires a $10 fee for each pre need contract written, this is an example of

a law

in choosing your source

a policy of standing behind their product

all of the following would be considered an allied service except

a public agency

the ethical funeral director should

advise the family what casket they should get

an ethical funeral dire

all known religious practices

term that means related, as in related professions

allied

with respect to the funeral industry

allied services

not considered ethical in regard to deceased

allowing a personal friend to watch the embalming procedure

the process of pronouncing all the parts of a word is knwon as

articulation

if a funeral director receives the remains from another funeral home and the conditions of the body are below standard she should

attempt to make the remains presentable before viewing

which of the following is not an allied profession or service in the funeral industry

banking professional

when dealing responsibility with the media, an ethical funeral director should

be discrete in the information she or he releases

when a funeral director makes funeral arrangements with a family, he should

be factual and knowledgeable

what is good and moral in

business ethics

the christian burial permit is issued by the

catholoc church

Who recieves the flag of a deceased veteran if there is no surviving spouse?

child of the deceased

a good ethical behavior in regard to the treatment of the deceased

cleanliness of the prep room

a declaration or public statement of professional standards or wright and wrong conduct defines

code of ethics

a system or code of morals of a particular phi

code of ethics

desirable characteristic of an ethical funeral director

compassionate

an organization of hardware and software designed to accomplish data processing function

computer system

maintaining discreet

confidential responsibility

a stage of moral development in which the expectations of the social group(family, community, and nation) are supported and maintained is known as the

conventional stage

in regard to an ethical funeral director

cooperation

in reference to ethics

counseling

consists of rules, ideas, and beliefs shared by members of society for living and dying, which are learned directly or indirectly

culture

a type of software where the user tells

customized software

in regards to competitive relationships, wh

defamation of competitor

should not be discussed in the funeral arrangements conference

educational programs

all of the following ethical standards apply to the deceased while under the care of the funeral home or embalming service except

embalming should be done as quickly as possible without regard to proper case analysis

an ethical consideration in regard to the care of the deceased body

entrusted care by the family

words that have more than one dictionary meaning are referred to as

equivocal terms

principle of morality, including both the science of good and the nature of right is

ethics

the branch of philosophy dealing with values relating to human conduct, with respect to the rightness and wrongness of certain actions and to the goodness and badness of the motives and ends of such action id

ethics

the cultural heritage or

ethnicity

a speech that is planned in advance but is presented in a direct, conversational manner is

extemporaneous speech

not a good example of ethical employer/emloyee relationships

favortism

examole of unethical publicity

fraudulent promotion

in recognizing ethical standards in his professional responsibility to the press the fd

must exercise discretion in releasing confidential information

not good ethical behavior in regard to treatment of the deceased

necromania

philosophy that does not focus on the worship of a god or gods is considered

non theistic

in regard to the professional boards, the funeral director should not

only abide by the rules that he agrees with

a program in the computer which tells it how to go about performing its basic function such as accepting, storing and retrieving data from memory, printing output, etc is

operating system

an allied professional or

organ donation

ethical obligation that a funeral director owes to his professional association

participate in continuing education

the set of values, ideas, and opinions of an individual group is known as

philosophy

with personal effects of a deceased

place them in a bag and leave them in the prep room

according to kohlberhg, stage of moral development in which the individual considers universal moral principles which superscede the authority of the group is called

post conventional stage

if a person complies with

pre conventional stage

kohlbergs stage of moral development in which the individual is characterized as not understanding the rules or feeling a sense of obligation to them is the

pre moral stage

kholbergs stage of moral development in which moral reasoning is based on reward and punishment from those in authority is the

preconventional stage

with respect to pre need funeral arrangements, all of the following records should be kept on file at the funeral home except

preferences of family members who have not signed the contract

software that is designed to be used by anyone who might benefit from its use is known as

prepackaged software

part of a funeral directors

professionalism

a set of instructions arranged in proper sequence which can direct the computer to perform a desired task is

program

employer/employee relationships, the ethical funeral director should

provide envriomentally safe working conditions

the ethical funeral director should

provide professional services to all who apply

when with a family during the arrangement conference it is a good ethical practice to

provide the family with documentation of all business transactions

in regard to employer/employee

provide thorough training

the working storage area

random access memory

term dealing with the speed at which you speak

rate

storage area which has been manufactures with predetermined information or programs, usually used to store and control program of the computer is

read only memory

considered to be a component of a funeral directors individual relationship

relationship with family

a culturally enriched pattern of behavior made up of sacred beliefs, emotional feelings accompanying the beliefs, and overt conduct, presumably implementing the beliefs and feelings, is known as

religion

in maintaining a high standard of conduct with a competitor, the fd would be wise to

respect the bereaved familys choice of a funeral establishment

when making preneed arrangements a good ethical practice is

secure all funeral home records in a safe place

with regards to colleagues, an ethical funeral director should be willing to do all of the following except

share profits with less fortunate funeral directors

moral principles that vary with circumstances are referred to as

situational ethics

denotes good professional ethics in community relationships

speaking to a local church group

considered proper with respect to use of a visual aid except

statistics demonstrated by the visual aid should not be rounded off

not true of ethics

that ethics are imposed externally

with respect to ethics, the

the behavior or character of an individual viewed as a member of society

all of the following would be considered components of an ethical funeral directors employer/employee relationship except

the employees religious background

a consideration in the funeral directors community relationship

the funeral directors relationship with the clergy

rule of ethical conduct that is found in most major religions

the golden rule

not an example of kohlberhs stages of development

the moral stage

law is defined as

the rules that govern a society

a philosophy that focuses on the worship of god or gods is

theistic philosophy

not true of laws

they are imposed internally

not a general purpose for making a speech

to distract

an ethical obligation to your professional association

to share time and talents

any individual who requires the services of a data processing center or computer system is an

user

beliefs that are held in high esteem are

values

synonymous with loudness

volume

a reason to have continued ed

Good for self improvement

not a good personal ethical trait

Infidelit

could be considered part of a funeral directors individual/ personal ethics except

his or her relationship to allied professions

term that is defined as having a sense of honor and fair dealing

honesty

term that is described as the believability of a speaker or other source of information

imromptu speech

fidelity to moral principl

integrity

best example of ethnicity

jewish

the study of body movement, gesture

kinesics

all of the following are important with regard to a speakers awareness with the audience when choosing the speech material except

knowing the background of the introductory speaker

all of the following would be considered fiduciary components of prefunded funeral arrangements except

maintaining the privacy and security of the arrangements

all of the following are considered appropriate opening techniques for a speech except

making an apology

a speech that is delivered word for word from a prepared text is called

manuscript speech

a term that is synonymus with ehtical, and that refers to the customs, values, and standards of practice of a group, age, or theory intended to be timeless os

moral

a reason or desire that acts as a catalyst to sour one

motive

a device used to select processing options displayed on the monitor is know as

mouse