Exam 1

Which of the following statements is consistent with the concept of the contingency anchor? -To obtain the best results, actions should be taken without considering their consequences. -A particular action may have different consequences in different situations. -OB theories are based on simple, common-sense ideas about what managers should do. -OB theories point out the one best way to resolve organizational problems. -Organizations should never be viewed as systems that process inputs to provide outputs.

A particular action may have different consequences in different situations.

Which of these statements is true about the field of organizational behavior (OB)? -It examines how individuals and teams in organizations relate to one another and to their counterparts in other organizations. -OB researchers systematically study various topics at a common level rather than at multiple levels. -It examines human behavior, not emotions. -It is not a systematic field of study. -The study of OB is recent, beginning in the 1990s.

It examines how individuals and teams in organizations relate to one another and to their counterparts in other organizations.

How is an open systems perspective important to the field of organizational behavior? -It isolates an organization's internal processes. -It recognizes the stability of the external environment. -It identifies organizational characteristics that "fit" some external environments better than others. -It views organizations as very simple entities that are easily understood. -It contrasts with the OB view that organizations are closed systems.

It identifies organizational characteristics that "fit" some external environments better than others.

Which of the following best describes work-life integration? -Work and nonwork roles are separate and need to be balanced. -Employees should be allowed to work remotely. -Work and nonwork roles will always conflict. -It is important to satisfy the demands and experience the positive emotions of our various segments of life. -Your work is your life.

It is important to satisfy the demands and experience the positive emotions of our various segments of life.

Which of the following best defines organizational behavior? -OB is groups of people who work interdependently toward some purpose. -OB is the study of what people think, feel, and do in and around organizations. -OB is how organizations compete in their industry or market space. -OB is the study of the impact of the internal environment of organizations. -OB is the overt behaviors of organizational members.

OB is the study of what people think, feel, and do in and around organizations.

Which of the following describes the systematic research anchor? -OB topics typically relate to the individual, team, and organizational levels of analysis. -OB should import knowledge from other disciplines, not just create its own knowledge. -OB theory should recognize that the effects of actions often vary with the situation. -A particular action may have different consequences in different situations. -OB should study organizations by forming questions, collecting data, and testing hypotheses against those data.

OB should study organizations by forming questions, collecting data, and testing hypotheses against those data.

________ refers to how well employees take the initiative to anticipate and introduce new work patterns that benefit the organization. -Proactive task performance -Proficient task performance -Adaptive task performance -Organizational citizenship -Role perceptions

Proactive task performance

Which of the following is a reason that the study of OB is important for students? -The topics OB studies relate to skills that are highly valued by employers. -The study illustrates that organizations are actually very simply entities. -OB is only for managers, and many students want management careers. -As a new field of study, only recent graduates will have any knowledge of OB. -It focuses on individual behavior in an era where teamwork is declining.

The topics OB studies relate to skills that are highly valued by employers.

How does an inclusive organization view diversity? -a fact of lifeIncorrect -a problem -a legal imperative -a valued resourceCorrect -a necessary evil

a valued resource

Aptitudes and learned capabilities are part of a person's overall -motivation. -ability. -role perception. -personality. -perceptions.

ability.

Which of the following refers to the fact that motivation is goal-directed, not random? -persistence -direction -intensity -aptitude -competencies

direction

In the field of organizational behavior, organizations are described as -entities that are considered a legal grouping of people and systems. -groups of people who work independently to achieve a collective goal. -social entities with a publicly stated set of formal goals. -groups of people with independent profit-centered motives and objectives. -groups of people who work interdependently toward some purpose.

groups of people who work interdependently toward some purpose.

What does OB view as the most important ingredient in the organization's process of transforming inputs to outputs? -human capital -technology -subsystems -stakeholders -quality control

human capital

Presenteeism is more common among employees with -sick-leave pay. -financial buffers. -low centrality. -low job security. -high job security.

low job security.

Assisting coworkers with their work problems, adjusting work schedules to accommodate coworkers, and showing genuine courtesy toward coworkers are forms of -role perception. -counterproductive behavior. -task performance. -organizational citizenship. -job matching.

organizational citizenship.

Which anchor recognizes that OB theories should be useful to organizations? -systematic research -practical orientation -multi-disciplinary -contingency -multiple levels of analysis

practical orientation

Due to ______, many employees wish for "greater clarity about what the organization needs from me." -a lack of motivation -incompetence -role ambiguity -role clarity -uncontrollable situational factors

role ambiguity

One important recent trend in employment relationships has been -the growth of direct employment.Incorrect -lifetime employment. -remote work. -the growth of indirect employment.Correct -a lack of diversity.

the growth of indirect employment.