EXAM 1 (Ch. 1-7)

Analysts should have little interest in improving worker satisfaction with the system. (T/F)

False

Each phase of the system development life cycle is accomplished as a discrete, separate step. (T/F)

False

Objectives are major independent pieces of the problem. (T/F)

False

Open source software is distributed for free and then users pay for updates to the software. (T/F)

False

Requirements on a problem definition include the word "not." (T/F)

False

Technical feasibility is dependent upon determining human resources for the project. (T/F)

False

The critical path is defined as the most expensive path. (T/F)

False

User involvement throughout the systems project is of little importance in the successful development of business information systems. (T/F)

False

When analysts are hired specifically from outside the business to address information systems issues within a business, they are acting as supporting experts. (T/F)

False

When assembling a team, a project manager should look for people with both experience and enthusiasm. (T/F)

True

Which of the following is concerned with the analyst's time and the costs for system development, hardware, and business employee time? A) economic feasibility B) operational feasibility C) tactical feasibility D) technical feasibility

a

Which of these is especially important in estimating project time? A) experience B) historical records C) industry standards D) mathematical programming

a

The design phase also includes designing ________ that will store much of the data needed by decision makers in the organization. A) databases B) flow charts C) spreadsheets D) software design models

a) databases

After the system is installed, it must be ________, meaning that the computer programs must be modified and kept up to date. A) maintained B) replaced C) replicated D) CASE'd

a) maintained

The longest path through a PERT diagram is called: A) slack time. B) the precedent activity path. C) maximum path time. D) the critical path.

d

Which of the following is concerned with the current technical resources that can be upgraded or added to in order to fulfill the requests under consideration? A) economic feasibility B) operational feasibility C) tactical feasibility D) technical feasibility

d

Which of the following is not a desirable team member characteristic? A) a good work ethicB) a readiness to take on leadership based on expertiseC) honestyD) position within the organizationE) enthusiasm for the project

d

Which of the following is not a way in which systems projects are considered to be feasible? A) operationallyB) technicallyC) economically D) physically

d

Which of these is not an advantage of a Gantt chart? A) communicating with users B) simplicity C) planning activities D) showing precedence

d

The agile approach and the ________ approach both allow subsystems to be built one at a time until the entire system is complete. A) systems development life cycle B) unified modeling C) try and try again D) object-oriented

d) object-oriented

When program software is distributed free with the code or computer instructions available for anyone to modify, it is called: a) freeware. b) code independent software. c) a distributed system. d) open source software.

d) open source software

________ examines the direction, size, and pattern of cash flow that is associated with the proposed information system.

Cash flow analysis

A feasibility study is used to gather broad data for the members of management that in turn enables them to make a decision on whether to proceed with a systems study. (T/F)

True

A systems proposal is prepared after the analysis of system needs. (T/F)

True

After the objectives are stated, the relative importance of the issues or objectives must be determined. (T/F)

True

During the life cycle of an information system, more time is spend in system maintenance than it took to design and develop the system. (T/F)

True

Feedback gives information about the gap between actual and intended performance. (T/F)

True

Object-oriented techniques are used when systems must change rapidly in response to dynamic business environments. (T/F)

True

PERT diagrams are useful when activities can be done in parallel rather than in sequence. (T/F)

True

The first SDLC phase that the analyst enters into is that of determining information requirements for the particular users involved. (T/F)

True

The four values of the agile approach are communication, simplicity, feedback and courage. (T/F)

True

The three primary roles of the systems analyst are as consultant, supporting expert, and change agent. (T/F)

True

A PERT diagram is useful when: A) activities can be done in parallel rather than sequence. B) there is no slack time available. C) the project team needs to know which activities should be done at which point in time. D) activities do not have any precedent activities.

a

Tangible benefits are advantages measurable in ________ that accrue(s) to the organization through the use of the information system. A) dollarsB) employee moralC) goodwillD) advertising

a

System maintenance must be performed to: a) correct software errors. b) add new features that have never been requested before. c) remove features that none of the users are using. d) keep programmers employed.

a) correct software errors.

Which of the following is not one of the fundamental components of the agile approach? A) pressure B) values C) principles D) core practices

a) pressure

The most prominent quality of an analyst is that of a(n) ________. A) problem solver. B) consultant. C) programmer. D) agent of change.

a) problem solver

Which of the following is not a dimension used to categorize an open source community? a) programming style b) environment c) user community d) licensing

a) programming style

As a(n) ________, an analyst draws on professional expertise concerning computer hardware and software and their uses in the business. A) supporting expert B) consultant C) programmer D) agent of change

a) supporting expert

The ________ summarizes what has been found during the systems analysis phase, provides cost/benefit analyses of alternatives, and makes recommendations on what should be done. A) systems proposal B) database design C) template D) development life cycle

a) systems proposal

Which of the following is dependent upon determining human resources for the project? A) economic feasibility B) operational feasibility C) tactical feasibility D) technical feasibility

b

In an interview, which of the following is not a way to identify a major point for a problem definition from an interview? A) Users may communicate the same metaphors, such as saying the business is a journey, war, game, organism, machine, and so on. B) Users may be purposely brief when talking about the problem. C) Identifying an issue, topic, or theme that is repeated several times, sometimes by different people in several interviews. D) It may be the first thing mentioned by the user. E) Users may communicate importance by body language or may speak emphatically on an issue.

b) Users may be purposely brief when talking about the problem.

Which of the following is not one of the four values of the agile approach? A) communication B) expertise C) simplicity D) courage

b) expertise

Which of these characteristics is most important to a systems analyst? a) communicator b) problem solver c) coder d) project manager

b) problem solver

A Gantt chart contains: A) time on the vertical access. B) money on the vertical access. C) a description of the activities on the vertical access. D) precedence on the vertical access.

c

Improvements to systems include all the following except: A) combining processes. B) streamlining a process through the elimination of unnecessary or duplicated steps. C) increasing redundant output. D) reducing errors in input through changes of forms and display screens. E) speeding up a process.

c

Which of the following is not a corporate objective affected by improvements to an information system? A) improving cooperation with vendors and partners B) improving customer service C) improving the software development strategy of the organization D) improving internal decision support so that decisions are more effective

c

Which of the following is not an advantage of using a PERT diagram over a Gantt chart? A) easy identification of the order of precedence B) easy determination of slack time C) easy to show activities that occur at any given point in time D) easy identification of the critical path

c

Which of these is not a reason that goal setting motivates team members? A) It clarifies what must be done to get results. B) It makes explicit what is expected of team members. C) It portrays the operational technology in understandable terms. D) Simply setting goals and monitoring them seems to motivate individuals.

c

Which of these statements about PERT diagrams is not true? A) An arrow represents activities. B) A circle represents events. C) The length of the arrow indicates activity length. D) Pseudo activities must occasionally be shown

c

Which of these statements concerning the systems development life cycle is true? a) Designing the system is the first step in the SDLC. b) No phase can occur until the previous phase is completed. c) Although each phase is presented discretely, it is never accomplished as a separate step. d) There is widespread agreement that the SDLC is composed of seven phases.

c) Although each phase is presented discretely, it is never accomplished as a separate step

An encyclopedia that is used to store all project information is called: a) a data dictionary. b) an upper CASE tool. c) a CASE repository. d) a lower CASE tool.

c) a CASE repository

Which of following is not a specific criteria for project selection? A) appropriate timing of project commitment B) practical in terms of resources for the analyst and organization C) backing from programmers D) worthwhile project compared with other ways the organization could invest resources E) possibility of improving attainment of organizational goals

c) backing from programmers

Object-oriented approaches use what industry standard for modeling object-oriented systems? A) artificial intelligence B) a distributed system C) the unified modeling language D) multi-view

c) the unified modeling language

________ is the layer of the computer that is between humans and the computer. A) Cybernetics B) Human computer interface C) The keyboard D) Human computer interaction

d) Human computer interaction

The ________ is based on values, principles and core practices. A) fragile approach B) open source approach C) closed source approach D) agile approach

d) agile approach

Which of these is a reason for an organization to participate in open source communities? A) to maintain mutually beneficial relationships with other software developers B) to keep down the development costs on a project C) to increase productivity by leveraging a committed group of developers D) All of the above.

d) all of the above

The four values of the agile approach are: A) communication, simplicity, user centered design and courage. B) communication, courage, principals and core practices. C) communication, values, feedback, and courage. D) communication, simplicity, feedback, and courage.

d) communication, simplicity, feedback, and courage

Which of the following is a human need taken into account when considering the human-computer interaction?

the pleasing, aesthetics and enjoyable aspects of using the system