Exam #1-Covering Module 1

Which answer refers to the idea: "when employees are given choices, they will act in a way that furthers their organizations' interests?"

A managing discretionary effort.

What is generated by using lateral thinking?

A set of completely new concepts, ideas, and brilliant improvements to existing systems.

How is a vision statement different than a mission statement?

A vision statement is the future-oriented declaration of the organization/company's purpose and aspirations.

Which of the following is a Big Five Personality Trait?

Agreeable

What questions should you ask when making changes or looking for a starting point to make changes?

All answer choices are correct.

What does writing a personal mission statement do for a job seeker?

All answers are correct.

Which is NOT one of the Five Steps in a personal mission statement?

Analyzing the possibilities of failure when attempting future goals.

In the four types of creativity, how is "Incubation" described?

As being based on empowerment, team building/teamwork, and involvement.

Which answer best summarizes tendencies of self-perspective?

As human beings, we tend to overestimate and underestimate ourselves on our performances and capabilities.

____________ refers to the degree to which a person is organized, systematic, punctual, achievement-oriented, and dependable.

Conscientiousness

From a manager's perspective, which of the following is accurate about visual perception?

Create assumptions around the information you do not know in order to fill the gaps.

Which Top 5 Challenge Trend does this statement relate to: "We're no longer happy with cookie-cutter products. Consumers are demanding more say in products and services."

Greater Personalization and Customization

Who was the director of a French mining company that created the 14 Principles of Management?

Henri Fayol

What is one of the risks of having too many stakeholders in an organization/company?

It may reduce the effectiveness by having to many decision makers with too much information

A _________ indicator serves to predict where the firm is going in relation to performance.

Leading

Which of the following is NOT one of the five building blocks of a learning organization?

Learning to be proactive.

Who was known to "single handedly" stop a war by instating a clear vision of his goals their goals, incorporating a set of values, and utilizing incubation dynamics?

Mahatma Gandhi

Which of the following is NOT an example provided in the text to be happier at work?

Pay is just as important as job characteristics.

Which act requires companies to write a code of ethics?

Sarbanes-Oxley Act of 2002

Which answer below describes a "Person-organization fit"?

The degree to which a person's personality, values, goals, and other characteristics match those of the organization.

Which of the following is NOT one of Fayol's Principles of Management?

Unity of Discretion

Which answer best summarizes what happens when the vision and mission statements for an organization are combined?

When combined, vision and mission statements provide a vehicle to display the purpose and values of a company, create a target for strategy development, and provide a high-level guide to the goals and objectives showing success or failure of the strategy and satisfaction of the larger set of objectives that are stated in the mission.

Which is NOT one of the steps in the Nominal Group Technique (NGT) procedure?

Wording must be left the same and duplicates must be created for changes so that progress can be tracked.