Exam 1

An exercise in which participants have a limited amount of time to prioritize and respond to notes, letters, and phone messages from a fictitious manager's in-basket is called

an in-basket exercise.

Which leader is most likely to gain the respect of followers?

an individual whose followers have participated in the selection of the leader

Which of the following is a definition of leadership that appears to exclude any kind of coercion as a leadership tool?

an interpersonal relation in which others comply because they want to, not because they have to

What type of intelligence is important when leaders face new or novel situations?

analytic

Which was a basic issue that emerged among the survivors of the 1972 plane crash in the Andes mountains?

dealing with tensions between individual and group goals

Whereas each personality factor in the OCEAN model is conceptualized as a continuum along which people can vary, types are usually thought of as relatively

discrete categories.

Individuals who are willing to confront their own views are using

double-loop learning.

Adolf Hitler, Martin Luther King Jr., and the Reverend Jim Jones can all be described as which type of leader?

emotional

The definition of leadership that highlights the directing and controlling aspects of leadership may deemphasize which aspects of leadership?

emotional

How Parrado managed to convince the survivors of the 1972 Andes plane crash to stage and support the final expedition would be most likely examined by researchers who define leadership as which of the following?

influencing an organized group toward accomplishing its goals

The question "what do you want to accomplish?" is concerned with which part of the communication system?

intention

The interactional framework takes Hollander's transactional approach to leadership one step further by additionally exploring

interactions.

The question "was it understood?" is concerned with which part of the communication system?

interpretation

Knowing where and when not to behave assertively refers to which component of assertiveness skills?

knowledge

Explanations we develop for the characteristics, behaviors, or actions we attend to are called which of the following?

observations

"I enjoy going to school" is a behavior associated with which of the factors in the OCEAN model of personality?

openness to experience

Which type of leaders share work problems with followers and weigh the input of followers when making decisions?

participative leadership

The theory that deals with expectancy is

path-goal theory.

A leadership development program that uses wilderness survival techniques is probably focusing on

personal growth.

A way to assess public reputation is by taking which of the following?

personality tests

As the pace of change in the business world continues to increase, we should expect which of the following?

personality traits to play an increasingly important role in leader behavior

One meaning of personality refers to the impression a person makes on others. This view of personality emphasizes a person's

public reputation.

The question "was it heard?" is concerned with which part of the communication system?

reception

Which of the following is a leader development technique that best allows individuals to actually practice skills?

role-playing

In which phase of leader-member exchange does the leader offer opportunities and evaluate the follower's performance and potential?

role-taking

Analyzing the causes of a problem is which step of problem solving?

second

Individuals in which quadrant of the credibility matrix could include leaders who have spent little time with followers, who fail to follow through with commitments, or leaders who are new to the organization and have had little time to build relationships?

second

Academic programs to develop social responsibility and engagement in the local community use which of the following?

service learning

Task, stress, and the environment are all part of which component of the interactional framework?

situation

Which of the following refers to the intriguing finding that female candidates for an executive position are more likely to be hired than equally qualified male candidates when an organization's performance is declining?

the glass cliff

In-group and out-group interactions are the focus of which theory?

the leader-member exchange model

Which theory argues that leaders do not treat all followers as if they were a uniform group of equals?

the leader-member exchange model

The term perceptual set refers to

the notion that we are selective in what we attend to and what we perceive.

Which of the following is not an area of study by leadership researchers?

the personality of followers

Which definition of leadership appears to exclude informal leadership?

the process by which an agent induces a subordinate to behave in a desired manner

Which of the following is not an example of how researchers have defined leadership?

the success and failure of an organization

Fundamental attribution error can best be described as

the tendency to overestimate the dispositional causes of behavior and underestimate the environmental causes when others fail.

Which theory focuses on what a leader does when solving complex mental problems?

the triarchic theory of intelligence

The essence of active listening is

to see all communication as a two-way process.

Which of the following illustrates leader development?

training designed to develop one's skill in giving feedback to another person

Recurring regularities or trends in a person's behavior refers to the person's

traits

One of the most comprehensive and compelling theories of intelligence developed and tested over the past 30 years is Sternberg's

triarchic theory of intelligence.

A leader who takes risks and actions in a crisis is which of the following?

warrior-Knight

Which is true of in-groups?

Commitment to leaders is relatively high among members of the in-group.

Which model suggests that leader effectiveness is primarily determined by selecting the right kind of leader for a certain situation or changing the situation to fit the particular leader's style?

Fiedler's contingency model of leadership

Which of the following is the earliest and most well-known contingency theory?

Fiedler's contingency model of leadership

The first researcher to formally recognize the importance of the leader, follower, and situation in the leadership process was

Fred Fiedler.

The three processes that enhance leadership development are

action, reflection, observation.

A popular technique for stimulating creative thinking in groups is which of the following?

brainstorming

Which of the following is a leader development method involving the use of leadership situations as a vehicle for leadership discussions?

case studies

The ability to produce work that is both novel and useful uses which type of intelligence?

creative

The question "what medium?" is concerned with which part of the communication system.

expression

Which of the following are pairs in the Myers-Briggs Type Indicator?

extraverted or introverted

Who is primarily motivated by relationships?

high-LPC managers

Which of the following should be considered to schedule business meetings less frequently?

if the costs outweigh the benefits

When should leaders provide pertinent materials to meeting participants?

in advance of a meeting

Which technique is especially useful for assessing and improving a manager's planning and time management techniques?

in-basket exercises

An effective leadership development program will

include coursework examining foundational theories and leadership concepts.

In addition to eating a healthy diet, avoiding tobacco and alcohol, and regular exercise, leaders need to sure that they get enough

sleep as part of their effort to manage stress.

Which of the following should be a priority in a meeting?

sticking to the agenda

Telling people what to do, how to do it, and when to do it are all examples of which behavior?

task

The extent to which a leader spells out the responsibilities of individual or group refers to which behavior?

task

Path-goal theory would suggest that a leader dealing with a newly formed work unit that has a high level of ambiguity should

tell followers what to do and how to do it.

Which of the following is not an example of a relationship behavior?

telling people who should complete a task

Rick Aberman defined emotional intelligence as which of the following?

the degree to which thoughts, feelings, and actions were aligned

Perhaps the most important yet most neglected component of the action-observation-reflection model is reflection. Why is reflection important?

It can provide leaders with a variety of insights into how to frame problems differently.

According to the text, which is true of leadership?

It is a result of the interaction between a leader and followers.

Identify a true statement about the rational and emotional aspects of leadership.

Leadership involves both the rational and emotional sides of human experience.

In an organizational context, the first step in solving a problem is to do which of the following?

State the problem so that every person involved in developing a solution has an informed and common appreciation and understanding of the task.

Which model is concerned with how the leader's behavior can be changed to improve interactions with different followers?

The Situational Leadership model

Which of the following is true of college professors who are considered leaders?

They are both born and made

Which of the following is not true of low-LPC leaders?

They are satisfied primarily by establishing and maintaining close interpersonal relationships.

Which of the following is the definition of emotional intelligence given by Peter Salovey and John Mayer?

a group of mental abilities that help people to recognize their own feelings and those of others

A follower has both substantial training and experience in a required task. According to Hersey and Blanchard's Situational Leadership model, which of the following leadership behaviors should the leader exhibit in this scenario?

a low level of task and a low level of relationship behaviors

Which of the following is Reuven Bar-On's definition of emotional intelligence?

a set of 15 abilities necessary to cope with daily situations and get along in the world

Avoiding interpersonal conflict entirely by giving up or giving in or by expressing your needs in an apologetic, self-effacing way refers to which of the following?

acquiescence

Which of the following best describes a leader?

inspirational

Management is often associated with which of the following terms?

planning

People with street smarts have a high level of which type of intelligence?

practical

Which type of follower is likely to be a mediocre performer who is rarely committed to the group's work goals?

pragmatist