EXSS 4376 Exam 2

_______________ created by the COVID-19 pandemic across the sport industry have made the organizational visioning process both more challenging and essential.

Compolexities

What are the five stages of the appreciative inquiry cycle (5-D) as identified by Cooperrider?

Definition (Clarifying) Discovery (Appreciating) Dream (Envisioning) Design (Co-Constructing) Deliver/Destiny (Innovating)

Which of the following is not one of the five stages of the appreciative inquiry cycle (5-D) as identified by Cooperrider (2012)?

Determine

Which of the following is not one of Chappelet's four key questions for sport managers considering the future vision of sport?

Do we encourage awards for participating in events?

What are Chappelet's Four key questions?

Do we promote health?", (2)"Do we encourage education or violence?", (3)"Do we provide good role models or encourage corruption?", and (4) "Do we promote balanced development of sport in cities?"

Retrenchment is negatively associated with organizational turnaround

False

Who is Eunice Kennedy Shriver?

Founder of the Special Olympics

Nike decides to diversify their product portfolio and add a new women's sportwear line. Which corporate strategy is Nike using?

Growth

What are Frontiera and Leidl's six stages of turnaround?

Leading past losing 2. Commitment to growth 3. Behavioral change 4. Embracing adversity 5. Achievement of success 6. Nurturing a culture of excellence

In 2009, the _____________ implemented a league policy prohibiting players, coaches, and personnel from using social media from 90 minutes before the start of the game until after the game ends.

NFL

_____________ thinking takes advantage of an organization's past achievements and presents competitive and environmental conditions.

Opportunistic

refers to the process whereby an organization shifts its focus toward a growth and development objective and emphasizes an increase in market share.

Recovery

Two stage of Turnaround in business settings

Retrenchment: Strong emphasis is placed on cost and asset reduction to mitigate what led to the financial downturn. Recovery: The process whereby an organization shifts from retrenchment toward a new growth and development objective

What does the acronym SAFE stand for?

S - Sustainable A - F - E -

can be characterized as working collaboratively with others in problem-solving and possessing social perceptiveness while tending to the needs of various constituents

Social Judgment Skills

Chappelet envisioned sport in the 21st century and outlined "good sport" benefits he classified into four categories. Which of the following is not one of the categories?

Sport is a vehicle for perpetuating inequities in society.

What is Kotter's 8-step process for leading change?

Step 1: Create Urgency. ... Step 2: Form a Powerful Coalition. ... Step 3: Create a Vision for Change. ... Step 4: Communicate the Vision. ... Step 5: Remove Obstacles. ... Step 6: Create Short-Term Wins. ... Step 7: Build on the Change. ... Step 8: Anchor the Changes in Corporate Culture.

Modern sport organizations operate in an environment of rapid change, technological innovation, and uncertainty.

True

Professional sports organizations today have large and complex organizational structures consisting of multiple levels of horizontal and vertical differentiation

True

Sport organizations must periodically evaluate where they are relative to their goals and desired outcomes and determine what strategies are needed to meet future goals and expectations.

True

The complexity of sport organizations often calls for specialized knowledge and multiple levels of leadership expertise.

True

Visions often result from crises, accidents, experiments, and customer feedback that force leaders to readapt and stay flexible.

True

In the late 1980s and early 1990s, Bennis and Nanus introduced the acronym _______ to describe the changing environment that was beginning to occur in many industries.

VUCA

What does VUCA stand for?

Volatility Uncertainty Complexity Ambiguity

Who was Billie King Jean?

a Presidential Medal of Freedom recipient for her advocacy for women in sports and LGBTQ rights,

What is an innovator?

a nonprofit strategic type of sport organization that is strong in competitive position and low in program attractiveness

What are elements of visionary leadership?

a. vision from ideas b . vision from opportunity c. vision from adaptation d. support and collaboration

Kotter's 8-Stage Process for Leading Change explains the connections between the change-related behaviors and success is

anchor new approaches in the culture

What is Cynefin Framework?

argues that leaders must adjust their approach to problem-solving based on the nature of the causal relationships that frame the problem. They categorize five domains or categories of problems based on the cause-and-effect relationships that exist within the operational environment—simple, complicated, complex, chaotic, and disordered.

In Kim and Mauborgne's four hurdles to navigate in a turnaround, the ________________ entails getting people to agree on causes of problems and the need for change.

cognitive hurdle

What does Creative Problem Solving entail?

defining the problem, gathering information on the problem, and developing new approaches to address the problem

the stage of Kotter's 8-Step Process for Leading Change removes obstacles or alters structures and systems that might undermine the vision is

empower employees or others for action

In the normative decision model, the Consultative I process

entails the leader sharing theproblem with group members individually, asking for information and evaluation, and makingdecisions alone

The normative decision model can be useful to sport organizational leaders

in situations that require more organizational and team member involvement in problem solving and decision making

Snowden and Boone (2007) proposed recommendations for leader action based on the CynefinFramework. If a sport organization is dealing with digital media rights issues of sport leagues and broadcast companies over the live streaming of events,

leaders are advised to use a/an probe,sense, and respond approach

Snowden and Boone (2007) proposed recommendations for leader action based on the Cynefin Framework. If a sports arena ticket office is trying to resolve an issue with an unsatisfied customer,

leaders are advised to use a/an sense, categorize, and respond approach

A __________ crisis for a sport organization is characterized by situations such as sexual assault allegations, lawsuits, or socially irresponsible behavior by employees.

level 1

A __________ crisis has the potential to seriously damage a sport organization's reputation and is characterized by situations that result in personal injury, property loss, and possible loss of life.

level 2

The Boston Marathon bombing in 2013 would be classified as a __________ crisis.

level 3

Three key competencies are

the ability to define problems, gather data or information, and develop new or unique problem-solving approaches; (2) using good social judgment skills by working collaboratively with others and demonstrating flexibility and adaptability; and (3) using mental structures, knowledge of situational factors, and experience to help diagnose problems and implement plans to address those problems.

According to Cooperrider, the center of the appreciative inquiry cycle is known as

the positive core which involves identification of an affirmative topic or topics