Final Exam
Enterprise Resource Planning
A software system that integrates core business areas such as manufacturing, distribution, financials and human resources.
Enterprise System
A system that supports business processes end to end and across the organization is a(n):
The SAP ERP internal programming language.
Advanced Business Application Programming (ABAP)
This phase involves analyzing the organization and its current processes, redesigning those processes as needed, and creating a mapping from the organization "as is" to the organization "to be."
Analysis and process design
Understanding that he must create a unique domain name for each client, being able to work with HTML, and understanding of the World Wide Web and how hyperlinks work.
At a local marketing firm, Steve is the lead Web developer and is responsible for working with customers on their Web designs, development, and graphics. What would be some critical skill Steve must have to be able to perform his job?
Internet - fastest acceptance of any communications technology. Retail transactions between a company and end consumers. Electronic retailing (e-tailing).
B2C
Distributed (Runs on computers all over the world), Public (Anyone can view it at any time), Encrypted (Security), Verification cost = 0 (EASY TRUST, EASY PROOF), and Value transfer cost = 0 (Free international Payments)
Benefits of Blockchain
For Purchasing: They can increase the number of Suppliers.
Blockchains can radically change an organizations in many ways, EXCEPT:
Cost of verifying attributes of a transaction, and cost of exchanging value.
Blockchains will reduce which two key costs?
Post goods issue and Create transfer order
Charles works in the warehouse. Which of the following are inventory management steps he would complete related to the fulfillment process?
Static data that directs how the system reacts. Main issue: companies use different BUSINESS PROCESSES. Set SAP options without modifying SAP code.
Configuration Data
Benefits of Blockchain
Distributed (Runs on computers all over the world), Public (Anyone can view it at any time), Encrypted (Security), Verification cost = 0 (EASY TRUST, EASY PROOF), and Value transfer cost = 0 (Free international Payments)
Online exchange of goods, services, and money between firms, and between firms and their customers.
E-Commerce
Realization
Entails installing a base system, customizing it to the organization, extending it if necessary, and testing the implementation.
A software system that integrates core business areas such as manufacturing, distribution, financials and human resources.
Enterprise Resource Planning
Information systems that allow companies to integrate information across operations on a company-wide basis!
Enterprise Systems
Use proven business techniques documented in "Electronic commerce".
How can we use internet to do business effectively, efficiently, and fast?
Use Enterprise Systems to manage your business process!
I own a big company. How can MIS help me manage my complex business process that may run across the globe?
Porter's Five Forces
Industry Competitors (middle), Suppliers, Buyers, Potential Entrants, and Substitutes
Enterprise Systems
Information systems that allow companies to integrate information across operations on a company-wide basis!
This is the phase in which the business case for the implementation is made, as well as major decisions about the project scope and implementation strategy. Also, this phase usually includes the selection of methodology, software and hardware vendors, and consulting partners.
Initiation
B2C
Internet - fastest acceptance of any communications technology. Retail transactions between a company and end consumers. Electronic retailing (e-tailing).
Planning
Is focused on setting up the project administration, determining the staffing arrangements, setting goals and objectives, acquiring resources, and establishing metrics for the implementation project.
SAP
Is the market leader in ERP and stands for Systems, Applications, and Products in data processing. HUGE database + data manipulation PROGRAMS.
editor, reader, and subject matter expert.
Large wikis, such as Wikipedia, can protect the quality and accuracy of their information by assigning users roles such as
collective intellegence
Lisa loves her job as an executive recruiter for a large hospital located in Dallas, Texas. Part of Lisa's job requires her to gather industry information, collaborate with partners, compare competitors, and tap into the knowledge of prospective employees, partners, and customers. Which of the below would Lisa use to perform her job?
Productivity Paradox (how to qualify gains?): Measurement Problems, End-user development, Decision support systems (DSS), Strategic systems, Time lags, Redistribution, and Mismanagement.
Make the Business Case
Records that remain in the database for a long period of time. Centrally stored. Shared across application modules. Eliminate data redundancy.
Master Data
Pre-sale events and marketing and After-sale customer service
More than just buying and selling:
Loan process
Most business processes are cross-functional or cross-departmental processes that span the entire organization. Which of the following does NOT represent a cross-functional business process?
E-Commerce
Online exchange of goods, services, and money between firms, and between firms and their customers.
Phase involves ongoing efforts to monitor system performance and tune the system as appropriate. It also involves the continuing process of training employees on the enterprise system.
Operation
Operation
Phase involves ongoing efforts to monitor system performance and tune the system as appropriate. It also involves the continuing process of training employees on the enterprise system.
Is focused on setting up the project administration, determining the staffing arrangements, setting goals and objectives, acquiring resources, and establishing metrics for the implementation project.
Planning
Industry Competitors (middle), Suppliers, Buyers, Potential Entrants, and Substitutes
Porter's Five Forces
More than just buying and selling:
Pre-sale events and marketing and After-sale customer service
Make the Business Case
Productivity Paradox (how to qualify gains?): Measurement Problems, End-user development, Decision support systems (DSS), Strategic systems, Time lags, Redistribution, and Mismanagement.
Entails installing a base system, customizing it to the organization, extending it if necessary, and testing the implementation.
Realization
Master Data
Records that remain in the database for a long period of time. Centrally stored. Shared across application modules. Eliminate data redundancy.
Is the market leader in ERP and stands for Systems, Applications, and Products in data processing. HUGE database + data manipulation PROGRAMS.
SAP
building software applications.
Some of the benefits for a company to operate an internal wiki are that they are great tools for all of the following EXCEPT
Configuration Data
Static data that directs how the system reacts. Main issue: companies use different BUSINESS PROCESSES. Set SAP options without modifying SAP code.
Cloud Computing
Stores, manages, and processes data and applications over the internet rather than a personal computer or server.
Advanced Business Application Programming (ABAP)
The SAP ERP internal programming language.
Initiation
This is the phase in which the business case for the implementation is made, as well as major decisions about the project scope and implementation strategy. Also, this phase usually includes the selection of methodology, software and hardware vendors, and consulting partners.
Transition
This is usually a relatively short phase during which the organization's former information systems are replaced with the enterprise system.
Analysis and process design
This phase involves analyzing the organization and its current processes, redesigning those processes as needed, and creating a mapping from the organization "as is" to the organization "to be."
This is usually a relatively short phase during which the organization's former information systems are replaced with the enterprise system.
Transition
All of these
Websites can generate revenue by using which of the following? pay-per-click, per call, and per conversion.
Inbound logistics
What acquires raw materials and resources and distributes them to manufacturing as required?
Collaborative engineering allows an organization to reduce the cost and time required during the design process of a product.
What allows an organization to reduce the cost and time required during the design process of a product?
Enterprise-wide support and data access for a firm's operations and business processes.
What are enterprise systems?
brick-and-mortar, click-and-mortar, virtual
What are the three primary models that a B2C can use to operate?
search engine optimization
What combines art along with science to determine how to make URLs more attractive to search engines resulting in higher search engine ranking?
Enterprise application integration
What connects the plans, methods, and tools aimed at integrating separate enterprise systems?
domain name
What identifies a URL address?
multi-tenancy
What in the cloud means that a single instance of a system serves multiple customers? (Check Chapter 5, 'Cloud Computing' topic ONLY)
Dollar, and all other global currencies, will eventually be eliminated or replaced by cryptocurrencies.
What is FALSE about Blockchains:
Uses electronic tags and labels to identify objects wirelessly over short distances.
What is RFID?
wiki
What is a collaborative website that allows users to add, remove, and change content?
The integration of data from multiple sources, which provides a unified view of all data.
What is a data integration?
Uses advanced mathematical algorithms to improve the flow and efficiency of the supply chain while reducing inventory.
What is a supply chain planning system?
mashup
What is a website or Web application that uses content from more than one source to create a completely new product or service?
Any proprietary software licensed under exclusive legal right of the copyright holder.
What is closed source?
The way people access, deliver, and use information.
What is cloud computing services changing? (Check Chapter 5, 'Cloud Computing' topic ONLY)
Allows an organization to reduce the cost and time required during the design process of a product.
What is collaborative engineering?
Sources capital for a project by raising many small amounts from a large number of individuals, typically via the Internet.
What is crowdfunding?
Refers to the wisdom of the crowd.
What is crowdsourcing?
A means of managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability.
What is customer relationship management (CRM)?
Packages commonly used applications together, reducing the time needed to integrate applications from multiple vendors.
What is enterprise application integration (EAI) middleware?
Connects the plans, methods, and tools aimed at integrating separate enterprise system.
What is enterprise application integration (EAI)?
Bullwhip effect
What is it called when distorted product-demand information ripples from one partner to the next throughout the supply chain?
Includes activities that govern the flow of tangible, physical materials through the supply chain such as shipping, transport, distribution, and warehousing
What is materials management?
Translates information between disparate systems.
What is middleware?
Any software whose source code is made available free for any third party to review and modify.
What is open source?
The purchasing of goods and services to meet the needs of the supply chain.
What is procurement?
Contains instructions written by a programmer specifying the actions to be performed by computer software.
What is source code?
Enables an organization to react more quickly to resolve supply chain issues.
What is supply chain event management (SCEM)?
An international community that develops open standards to ensure the long-term growth of the Web.
What is the World Wide Web Consortium?
Occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain.
What is the bullwhip effect?
A wiki user can alter the original content of an article, where a blog user can only add information as a comment.
What is the difference between a wiki and a blog?
Data integration
What is the integration of data from multiple sources, which provides a unified view of all data?
deep web
What is the large part of the Internet that is inaccessible to conventional search engines?
dark web
What is the portion of the Internet that is intentionally hidden from search engines, uses masked IP addresses, and is accessible only with a special web browser?
click fraud
What is the practice of artificially inflating traffic statistics for online advertisements?
disintermediation
What occurs when a business sells directly to the customer online and cuts out the middle man?
Cuts down wasted time, Removes misinformation, and Eliminates redundancies
What occurs when everyone involved in sourcing, producing, and delivering the company's product works with the same information?
RFID electronic product code
What promotes serialization or the ability to track individual items by using the unique serial number associated with each RFID tag?
Enterprise systems
What provides enterprise-wide support and data access for a firm's operations and business processes?
cybermediation
What refers to the creation of new kinds of intermediaries that simply could not have existed before the advent of ebusiness, including comparison-shopping sites such as Froogle and bank account aggregation services such as Citibank?
advertising fees, license fees, subscription fees, transaction fees, value-added services fees.
What represents the primary business revenue models?
private cloud
What serves only one customer or organization and can be located on the customers' premises or off the customer's premises? (Check Chapter 5, 'Cloud Computing' topic ONLY)
infrastructure as a service (IaaS)
What service delivers hardware networking capabilities, including the use of servers, networking, and storage over the cloud using a pay-per-use revenue model? (Check Chapter 5, 'Cloud Computing' topic ONLY)
Forward integration
What takes information entered into a given system and sends it automatically to all downstream systems and processes?
SCM
Which application's primary business benefits include market demand, resource and capacity constraints, and real-time scheduling?
Accounting and finance components
Which component is a credit-management feature typically included in?
To find potential job candidates via LinkedIn, review potential job candidates by viewing their Facebook page, and attract new job candidates via YouTube.
Which of the below represents an example of why an employer would use social media?
Just putting up a website does not create an ebusiness.
Which of the below statements is correct? Just putting up a website can limit product availability. Just putting up a website can create tremendous ebusiness value. Just putting up a website can limit product availability. Just putting up a website does not create an ebusiness.
Accounting, finance, logistics, and production
Who are the primary users of ERP systems?
Internet and World Wide Web Capabilities: Disintermediation, Collaboration, Reduced transaction costs, Enhanced operational efficiency, Mass customization, Real-time information access, and Interactive communication.
Why ECommerce?