Fundamentals of management cha 7 assignment
BLINDED, INACTION, FAULTY, CRISIS, or DISSOLUTION: A college president doesn't recognize that the availability of free online education is going to dramatically reduce the number of people who are willing to pay for a college degree.
BLINDED
True or False: When a new technology is introduced, performance improvements occur very rapidly.
False
Blinded, Inaction, Faulty, Crisis, or Dissolution: A multinational conglomerate facing a turbulent environment embarks on a cost-cutting campaign instead of spinning off companies and divisions that are no longer in line with the company's core competencies.
Faulty action
stage 3 of organizational decline
Faulty action. In this stage, company managers finally take action, but the actions they take are the wrong ones. Often this stage includes downsizings and layoffs to reduce costs rather than making the fundamental changes the company needs to respond to the changing environment.
An advantage of ___________ is the different experience and expertise of the members.
Multifunctional teams
true or false: The most rapid advancements are made in the middle of a technology cycle.
true
Owners of an Xbox One console can play their old Xbox 360 and original Xbox games on the Xbox One. This is an example of:
generational change.
blinded, inaction, crisis, or faulty action: A manufacturing company knows that it has a problem because of changing environmental emissions laws, but it takes a "wait and see" approach to addressing the problem because other companies don't seem to be doing anything about it.
inaction
According to Lewin, the third step in behavioral change is
refreezing
The marketing and sales departments at a local newspaper had conflicting goals, which prevented both teams from being successful. Management decided to set complementary goals for both teams. This is an example of:
removal of impediments.
organizational, supervisory, or work group: Managers at Hill & Associates Consulting provide clear goals to their employees and have open-door policies to ensure that employees feel comfortable communicating with management.
supervisory
In the experiential approach to innovation, ______________ occurs when a new product is compared to an existing product.
testing
Blinded, Inaction, Faulty, Crisis, or Dissolution: A newspaper manager doesn't recognize that online classified advertising is going to dramatically decrease the amount of revenue the newspaper gets from classified ads.
Blinded
stage 1 of organizational decline
Blinded. In this stage, company managers are unaware of environmental changes.
stage 4 of organizational decline
Crisis. In this stage, a weakened company is in a desperate situation. All of the cost reduction measures have not been enough, and now the company's key assets are dwindling. Dramatic change is needed, or the company will have to declare bankruptcy.
When Gatorade is in the ____________________ cycle, it will create a new product, test how well it energizes people, tweak the product, test the redesigned product, and so on until it arrives at a final product for sale.
Design iteration
BLINDED, INACTION, FAULTY, CRISIS, or DISSOLUTION: After multiple rounds of layoffs, a plastics processing plant goes into bankruptcy because it has failed to keep up with technological developments in the field.
DISSOLUTION
Identify the mistakes managers typically make in the refreezing part of the change management process. Check all that apply.
Declaring victory too soon Not anchoring changes in the corporation's culture
Blinded, Inaction, Faulty, Crisis, or Dissolution: After multiple rounds of layoffs, a plastics processing plant goes into bankruptcy because it has failed to keep up with technological developments in the field.
Dissolution
stage 5 of organizational decline
Dissolution. In this final stage of organizational decline, the company declares bankruptcy and sells off its assets to pay its creditors.
TRUE or FALSE: Technology reaches its limits at the bottom of the S-curve
FALSE
BLINDED, INACTION, FAULTY, CRISIS, or DISSOLUTION: An automobile dealership that has always had success with homemade advertisements finds it difficult to switch to a professional advertising agency, despite the fact that consumers are becoming more sophisticated.
INACTION
Stage 2 of organizational decline
Inaction. In this stage, company managers are aware of their changing environment, but they take no action, perhaps hoping that things will go back to normal soon
Identify the mistakes managers typically make in the change part of the change management process. Check all that apply.
Lacking a vision Undercommunicating the vision by a factor of 10 Not removing obstacles to the new vision Not systematically planning for and creating short-term wins
Identify the mistakes managers typically make in the unfreezing part of the change management process. Check all that apply.
Not establishing a great enough sense of urgency Not creating a powerful enough guiding coalition
ORGANIZATIONAL, SUPERVISORY, OR WORK GROUP: Managers at Google tell employees to spend 20% of their time working on creative projects that will benefit the company. Google's 20% time has resulted in the development of Gmail and Google News.
ORGANIZATIONAL
Organizational, Supervisory, or Work group: Software company, Atlassian, dedicates four days a year to employees' spending time on any creative project they can come up with. These "Shipit" days, as they are called, have resulted in new product features.
Organizational
ORGANIZATIONAL, SUPERVISORY, OR WORK GROUP: Managers at Hill & Associates Consulting provide clear goals to their employees and have open-door policies to ensure that employees feel comfortable communicating with management.
SUPERVISORY
Stages of organizational decline
Stage 1. blinded Stage 2.inaction Stage 3.faulty Stage 4.crisis Stage 5.dissolution
Organizational, Supervisory, or Work group: At McDonald's, executives support the chefs that create new menu items in the test kitchen by allowing them to live-test the new items in a few locations.
Supervisory
TRUE or False: Discontinuous change is needed to begin a new S-curve.
TRUE
Companies use technology cycles and innovation streams for which of the following purposes? Check all that apply.
To respond to environmental change To create a competitive advantage To protect themselves from strategic threats
True or False: Once technology reaches the top of the S-curve, it takes a radical change to produce significant performance improvements
True
ORGANIZATIONAL, SUPERVISORY, OR WORK GROUP: The marketing team at Quaker encourages brainstorming to think of new ways to market their products. The team's diversity aids in generating a lot of great ideas.
WORK GROUP
Organizational, Supervisory, or Work group: The consultants at TiER1 Performance Solutions have backgrounds in graphic design, learning and development, strategy, and statistics, just to name a few.
Work group
Environmental change requires organizational ____________, if the company is to be a success.
change
Yesterday, Scott got written up for coming in to work late. This is the third time Scott has been written up this month; it seems that being late has become a habit for him. Today, Scott gets up an hour earlier to be sure he gets to work on time. Scott is most likely in the ______________ part of the change process.
change
You have decided to start a new exercise program. When you wake up on the first morning of your program and put on your sneakers to go for a run instead of rolling over and going back to sleep, you are in the part of the change process.
change
According to Lewin, the second step in behavioral change is ___________
change.
The _____ to innovation reduces the amount of time between developmental stages and is particularly useful for incremental innovation.
compression approach
Almost all businesses operate in _____________ changing environments.
constantly
blinded, inaction, crisis, or faulty action: An insurance company failed to recognize that it needed to compete in the financial services market, not just the insurance market. After several failed attempts to revitalize the company, it is now at a point where it must change completely or go into bankruptcy. Change will be difficult, as most of the company's best managers are now working for competitors.
crisis
An organization that maintains a steady, unchanging course in a changing environment is likely to
decline
If you are trying to create a new type of eye shadow, and you test and modify your creation until you have the best product you can make, you are using the __________ to innovation.
experimental approach
true or false: Development of new technology begins only after work on old technologies stops.
false
blinded, inaction, crisis, or faulty action: A financial services firm decides to downsize in order to save money rather than understanding the need to create new products for a changing demographic.
faulty action
Online shoe retailer, Zappos, uses a system of self-management called Holacracy. Employees have autonomy over their work and are able to use their own creativity to accomplish tasks. This ______ allows for a creative work environment.
freedom
Project progress needs to be reviewed at preestablished times during development called
milestones
organizational, supervisory, or work group: At 3M, employees can spend 15% of their time working on creative projects of their choice. Post-It notes and Scotch tape were developed during employees' 15% time.
organizational
According to Lewin, the first step in behavioral change is
unfreezing
Babette is a manager at a fast-food outlet. Recently, her employees have been coming in late, and she wants to change their behavior. When Babette shows her employees a chart indicating how many times people have been late to work by at least 15 minutes in the past 2 months, and they start to see what a problem their behavior has caused, the employees are in the ___________ part of the change process.
unfreezing
organizational, supervisory, or work group: Although the designers at 2K Sports all have different backgrounds and education, they are committed to producing the best possible video games.
work group
