GBA 171 Ch 8-Pre

"Fault lines" are more likely to occur when teams

are diverse

A major problem with team-building activities is that they

cannot be used to clarify the team's performance goals. (no)

Which of the following pairs of "five C's" of effective member behaviors primarily assist the team's task performance rather than team maintenance?

comforting and communicating (no)

When a team benefits its members and the organization, and exists long enough to accomplish its mandate, it is said to be

effective.

Groups are considered teams only when

employees directly interact with each other and coordinate work activities.

Team cohesion tends to be higher when

entry to the team is restricted

Calculus, knowledge, and identification are the three

foundations of trust in teams

Employees are more motivated in teams because they

have a drive to bond

Which of the following is a motivating force that can make teams more productive?

high accountability

Production blocking and evaluation apprehension

hinder organizational decision making in teams

A team has high team ________ when members shift from viewing the team as something "out there" to something that is part of themselves.

identifications

Which of the following is true about calculus-based trust?

It is the lowest potential trust in organizations.

Which of the following foundations of trust is determined mainly by the other party's predictability?

Knowledge-based

Which of the following generally occurs during the storming stage of team development?

Members try to establish norms of appropriate behavior and performance standards

During which stage of team development does the team develop its first real sense of cohesion and consensus on team objectives?

Norming Stage

Two company divisions produce completely different products but must seek funding from the same head office for a capital expansion project. The relationship between these two divisions would be best described as ________ interdependence.

Pooled

A task force refers to any

temporary team that investigates a particular problem and typically disbands when the decision is made.

Team members typically hold one or more formal roles in the team as well as roles that they informally fulfill at various times

True

Teams are well suited to complex work that can be divided into more specialized roles

True

Fellow team members often monitor performance more closely than a traditional supervisor. This is particularly true where the team's performance depends on

YES

The main reason why teams become overconfident is

the collective effect of each team member's self-enhancement on the team.

A role is a set of behaviors that people are expected to perform because

they hold certain positions in a team and organization.

Social loafing is minimized by

using team members who are solf-motivated

When is team building most commonly applied?

when the team has adjourned (no)

During the ________ stage of team development, team members shift their attention away from task orientation to a relationship focus.

yes

In which stage of team development is there a period of testing and orientation in which members learn about each other and evaluate the benefits and costs of continued membership?

yes

Remote teams tend to work better when their members have all of the following except

High Emotional intelligence (no)

Juliet is a member of a team of 17 people working in research and development for a toy maker. They have weekly meetings to discuss new toy ideas. At these meetings, participants are encouraged to identify potential toy products no matter how crazy they seem, to build on each other's ideas, and to avoid evaluating or criticizing any of the ideas presented. Juliet has several good ideas in these sessions, but forgets or doesn't have time to mention some of them because it takes time for her teammates to finish describing their ideas. Juliet's inability to present all of her creative ideas in these meetings is evidence of

Brainstorming (no)

You have just been asked to lead a team of 50 people. What are you likely to do if the task is highly complex

Break the team into smaller groups by abilities

Ned was assigned recently to a large team working on a major software release that was taking longer than expected. Ned and the other late additions into the project spent a month partnered with a senior programmer who went over the project in detail with them and got them up to speed. Unfortunately, this training put the project even farther behind schedule. After a few months of working on the project with so many other programmers, Ned's work output becomes noticeably lower than it was before when he was working independently. Ned's reduced work output could be due to ________, a motivational process loss.

Brooks's Law

Teams are influenced by environmental resources and environmental drivers. Which one of the following is an environmental driver?

Changing societal expectations

Which of the following types of behavior is primarily aimed at maintaining healthy psychological team dynamics?

Comforting

What is the best way to establish desirable team norms?

Define them during the adjournment stage of development.

Which of the following statements about evaluation apprehension in team settings is true?

Evaluation apprehension is more likely to occur when team members formally evaluate each other's performance throughout the year.

When team cohesion is low and team norms conflict with company goals, team performance is predicted to be

Extremely Low (no)

Social loafing is most common in teams that are very small

False

Team design elements include team norms, cohesion, and trust.

False

Teams will have a high level of trust when that trust is based on avoiding sanctions if team expectations are violated

False

NDB has several teams in their company. At any given time, the company may have teams starting and ending. Juan's team has just started to build consensus around the group's objectives. Kimberly is on a recently-created team; so far, everyone is being polite and deferring authority. Sheena's team has completed its project and is about to disband. Victor's team has learned to efficiently coordinate and resolve conflicts. Victor is on a team that is most likely in the ________ stage of team development

Forming (no) Performing (?)

Most team roles either focus directly on

Harmony or social interactions (no)

Jennifer works for a Sunshine Manufacturing, where her team shares a machine and materials with another team that works a different shift. Each team is responsible for ensuring that the machine is in working order and the work area is fully stocked before handing it over to the other team at shift change. While working, Jennifer begins the manufacturing process, then passes her work along to her teammate, Angela, to complete the next step of the process. After this, Angela passes it along to Raul to complete the process. ________ interdependence occurs when two teams share a work space and a machine.

Pooled (no?)

One cost of teams versus individuals working alone is ________—expending resources on team development and maintenance rather than on performing the task.

Process Loss

When compared to people in low-cohesion teams, members of high-cohesion teams

Resolve conflicts swiftly and effectively

Which of the following statements regarding team cohesion is correct?

Team cohesion has less effect on team performance when the team has low task interdependence.

Which of the following is characteristic of self-directed teams?

Team members collectively complete an entire piece of work. (no)

Which of the following is not one of the effects of high team efficacy?

Teams make better decisions (no)

Effective team decision making is more likely in psychologically safe environments.

True

Having plenty of structure is a success factor for remote teams.

True

Informal groups exist primarily to serve the benefits of their members.

True

Self-directed work teams plan, organize, and control activities with little or no direct involvement of supervisors.

True

Which of the following is not a factor that favors effective team behavior?

individual rewards for contributions to the team

In organizations, ________ are the backbone of social networks

informal groups

A remote (virtual) team is defined as

informal groups that communicate with each other only through digital technologies. (no) any group of in which one or more members operates across space, time, and organizational boundaries. (?)

All of the following are characteristics of self-directed teams except

interdependence with employees outside the team is minimal.

Keeping the team size sufficiently small and designing tasks such that each team member's performance is measurable are two ways to

minimize social loafing

In teams with high psychological safety, individual members are

more likely to constructively disagree with other team members

Social loafing occurs

more when the task is boring than when it is interesting.

Very high team efficacy can cause team members to be ________ their decisions

overconfident in

Research shows that self-directed teams

potentially increase productivity and job satisfaction.

To manage remote teams effectively, organizations should

provide documented work processes and clear objectives.

n team dynamics, process losses are best described as

resources expended toward team development and maintenance.

Which one of the following types of teams is best known for having members who are organized around work processes that complete an entire piece of work requiring several interdependent tasks and have substantial autonomy over the execution of those tasks?

self-directed

Employees with high interdependence should be formed into teams only when they

share the same task

One feature that distinguishes remote teams from most other types of teams is their

size and heterogeneity (no) lack of co-locations (?)

Team building interventions can have four objectives. Which of the following is not one of them?

team adjournment

What are the three characteristics that distinguish different types of teams?

team performance, skill diversity, and authority dispersion

Which of the following is an element of team design?

team size

Lab studies have indicated that individuals working alone produce more ideas than brainstorming teams. Yet numerous successful firms report that brainstorming is very helpful. What might explain this discrepancy?

yes

Team ________ is defined as the degree of attraction people feel toward the team and their motivation to remain members

yes

________ are employees with similar or complementary skills that are organized into one unit.

yes

Raisa has worked at GHI Inc. for 14 years. GHI has a large building where each work unit is located on a different floor. Raisa works on the accounting floor. She is also a member of a team formed to explore redesigning the office layout, where she met Suzie from Engineering and José from Receiving. That team will generate a report, then disband. Each week, the three meet after work on Thursdays to play darts at a local pub. The office redesign team is an example of a(n).

yes (no)