GEN217: Oral Communication - Review ?'s

Which of the following would be an appropriate active listening response to the statement: "This has been about the worst day of my life!"

"You seem really upset. What made your day so bad?"

If 'Clarity' is your goal, which of the following IS appropriate when speaking?

* Don't waste words. * a.) Don't waste words. b.) Use idioms as much as possible. c.) Avoid high abstraction and use only low abstraction. d.) Avoid specific terms and numbers.

Which of the following is true concerning appropriateness of topic selection?

* If you are speaking to a culturally diverse audience, check to see what topics may be taboo for certain members. * a.) Avoid topics on which you and your audience may disagree. b.) Topics related to religion, politics, and education are usually appropriate for classroom speeches. c.) If you are speaking to a culturally diverse audience, check to see what topics may be taboo for certain members. d.) Select a topic you know little about, so you can learn something new along with your audience.

All of the following are suggestions in our text for 'Managing Public Speaking Anxiety', EXCEPT:

* See public speaking as a performance * a.) Prepare and practice thoroughly. b.) Avoid chemical tension relievers. c.) See public speaking as a performance. d.) Think positively.

Which of the following activities will help you develop the main points for your speech?

* Select points that are most relevant to your audience. * a.) Separate points that have a common focus. b.) Select points that are most relevant to your audience. c.) Use five or more main points. d.) Phrase each point in a different style.

Which of the following guidelines does the book recommend in regard to the level of abstraction of language used in a speech?

* Vary the levels of abstraction. * a.) Use high-level abstraction to put pictures in your audience's head. b.) Consistently use low-level abstraction to make your main points clear. c.) Vary the levels of abstraction. d.) Use high-level abstraction more than low-level abstraction.

Which of the following statements is true concerning communication apprehension?

* a.) Gaining experience helps to reduce communication apprehension. * a.) Gaining experience helps to reduce communication apprehension. b.) Public speaking is the rarest of communication apprehensions. c.) The less you prepare, the less apprehension you will experience. d.) It is more important to focus on yourself than on your listeners.

Which of the following is NOT one of the four types of noise?

* a.) Social-psychological noise * a.) Social-psychological noise b.) Physical noise c.) Semantic noise

What type of speech is concerned with explaining an object, person, event, or process?

* a.) speech of description * a.) speech of description b.) speech of definition c.) speech of demonstration

When analyzing the audience, consider the audience members'

* all of these * a.) age b.) cultural factors c.) religion d.) all of these e.) none of these

What type of speech may focus on defining a Term, defining a System or theory, or pinpointing the similarities and/or differences among terms or systems?

* b.) speech of definition * a.) speech of description b.) speech of definition c.) speech of demonstration

What type of speech shows the audience how to do something or how something operates?

* c.) speech of demonstration * a.) speech of description b.) speech of definition c.) speech of demonstration

Non-verbal messages can be used to

* d.) All of these * a.) Emphasize meaning in a message b.) Contradict your message c.) Repeat your message d.) All of these e.) None of these

Appropriate supporting evidence for informative speeches includes

* d.) All of these * a.) Expert testimony b.) Statistics c.) Definitions d.) All of these e.) None of these

Which of the following is a guideline for Persuasive Speaking?

* d.) Anticipate selective exposure. * a.) Focus on your speech, not your audience. b.) Avoid asking for change. c.) Plan for large changes from your audience. d.) Anticipate selective exposure.

One possible goal of a Persuasive speech is weakening the audience's existing_________

* d.) all of these * a.) attitudes b.) beliefs c.) values d.) all of these e.) none of these

The correct order for the steps in the 'Motivated Sequence' are:

1: Attention 2: Need 3: Satisfaction 4: Visualization 5: Action

Which of the following is NOT mentioned as steps to be followed for interviewing someone in researching a speech topic?

Ask closed-ended questions.

In her speech advocating volunteering, Clarissa remarked, "By volunteering you get a chance to become more than a spectator in your city; you gain a sense of community spirit and start to see yourself as part of a community of neighbors and friends." Clarissa has made a Motivational appeal based Primarily on the need for...

Belonging

What TYPE of listening occurs when you listen differently to a person because of his or her race, affectional orientation, age, or gender when these characteristics are irrelevant to the message?

Biased and Prejudiced listening

What is a general term that includes all forms of communication between people that take place through some kind of computer?

Computer-mediated communication

Skills you will learn through studying human communication include all of the following except:

Content skills

What type of appeal is the degree to which your audience regards you as a believable spokesperson?

Credibility appeal

________ requires listening logically and dispassionately to exercise critical evaluation or judgment.

Critical listening

Which type of appeal should appeal to your listeners' feelings, needs, desires, and wants?

Emotional appeal

If Bonnie's thesis for her persuasive speech is "Capital punishment deters crime," we can ASSUME she is addressing a question of...

Fact

This means that in Interactional Situations, communication is always taking place, even when a person may not intend or want to communicate.

Inevitability

__________ refers to the tendency to view people, objects, and events in terms of how they've talked abut or labeled rather than in terms of how they actually exist.

Intensional orientation

Andrea has decided to speak on antiques for her 6 to 8 minute informative classroom speech. In helping Andrea make her topic manageable, what would be the BEST advice to give her?

It might be best to start dividing and subdividing your topic until you have something more specific than "antiques."

What is the principle of selective exposure?

Listeners actively seek OUT information that Supports their existing opinions

What type of appeal is supported by reliable facts and evidence?

Logical appeal

__________ communication is the general term used to describe communication from one source to many receivers who may be scattered throughout the world.

Mass

Cameron's speech aims at getting his audience to vote in the upcoming election. Which goal of persuasive speeches best fits Cameron's topic?

Motivate the audience to action

_________ have different meanings in different cultures.

Nonverbal gestures

What type of question concerns what Should be Done, what procedures Should be Adopted, or what laws Should be Changed?

Questions of POLICY

What type of question concerns what people consider good or bad, moral or immoral, just or unjust?

Questions of VALUE

A question aimed at making a statement or producing some type of desired effect is referred to as a

Rhetorical Question

What do people in monochronism cultures do?

Schedule one thing at a time

Benny is giving a speech on bird watching. One of his points is about the equipment birdwatchers need. Which of the following would be the best way for Benny to state this point using an active verb?

To enjoy the bird watching experience, choose the right equipment.

The guidelines use active verbs, use figures of speech, and use images are among the stylistic suggestions for achieving

Vividness

What is the process of sending back to the speaker what you think the speaker meant in both content and feeling?

active listening

Nonverbal behaviors that are emitted without conscious awareness and that usually serve some kind of need are called ______.

adaptors

Nonverbal movements that communicate emotional meaning, such as smiling, crying, wringing one's hands are called ______.

affect displays

__________ are movements directed at the person with whom you are speaking, like straightening their clothing.

alter-adaptors

What are messages conveyed by objects or arrangements created by people like color, clothing, decoration, or scents?

artifactual communication

Your persuasive speeches are most effective when you

ask for small changes in beliefs, attitudes, values, or behavior.

Effective ways to gain attention for a speech include

asking a question

What refers to the willingness to stand up for one's own rights, but with respect for the rights of others?

assertiveness

What are responses while the speaker is talking to let the speaker know you are paying attention?

backchanneling cues

What is the vehicle or medium through which messages pass?

channel

A speaker should adjust the level of ______ based on the audience, time, purpose, and topics.

complexity

________ means accepting, supporting, and acknowledging the importance of other people.

confirmation

What is a word's Subjective or Emotional meaning?

connotation

Public speaking takes place within a _______________, and that context must be taken into consideration in preparing and delivering speeches.

cultural context

The appeals you would use to influence one _____ would not be the same ones you would use for a different one.

cultural group

______ will enable you to more effectively understand the meanings being communicated with nonverbal signals, like interpreting messages in a cultural context.

decoding skills

What is a word's objective definition or the dictionary meaning?

denotation

_______ is the process of ignoring the presence and communication of others.

disconfirmation

Body gestures that directly translate into words or phrases, such as the thumbs up for "good job." are called _______.

emblems

Effective listeners are more likely to

emerge as group leaders

________ will enable you to communicate more effectively with nonverbal messages like maintaining eye contact or avoiding intrusive touching.

encoding skills

In researching a topic for a speech, the best place to begin your search is generally with

examining what you already know.

To demonstrate character in a speech, stress

fairness.

What is a phenomenon in which a person "REMEMBERS" past experiences that never actually occurred, such as erroneous recollections of abuse and other traumatic experiences?

false memory syndrome

When someone sends a message in response to your initial message, such as laughing at your joke, they are sending

feedback

________ is information you provide before sending your primary messages. It reveals something about the messages to come.

feedforward

What is another word for touch communication?

haptics

At the evaluation stage of the listening process, one should

identify any biases, self-interests, or prejudices that the speaker may have.

Nonverbal behaviors that accompany and enhance verbal messages, such as holding up two fingers while saying you will be back in two hours, are called _____.

illustrators

To begin a speech on the use of condoms, Chris told a risqué joke that shocked the audience. Chris's use of language is best described as

inappropriate

Greg plans to give a speech recounting the major struggles the southern city in which he lives experienced during the civil rights movement. The GENERAL Purpose for Greg's speech would be to

inform

After Roberto arrived at the podium, the first words of his speech were an apology for lack of preparation. Roberto's apology

is something Roberto should have omitted.

Hearing happens when you are in range of auditory stimuli; ________ begins only when the messages of the speaker are received, or heard.

listening

"Do you understand what I've just asked you to do?" is an example of a(n)

metamessage

A _______ is a message that refers to another message; it is communication about communication.

metamessage

What is an Organizational pattern for a Persuasive speech in which you do FIVE things?

motivated sequence

The information you communicate in your Informative speech should center around and focus on the audience's_________.

needs and interests

What are the very Specific Rules for politeness on the Internet communication called?

netiquette

You should relate __________ to something your audience already knows.

new information

To get the most out of a lecture on the principles of communication, you should engage in ____________ listening.

nonjudgmental

What is communication without words, including gestures, touch, raising your voice, the clothes you wear, or the space you keep between yourself and others?

nonverbal communication

________ are gestures focused on objects, like shredding a paper cup.

object-adaptors

In regard to Delivery Notes, your text suggests using

only a delivery outline.

In a speech, the INTRODUCTION should

orient the audience to a topic.

The vocal, nonverbal dimension of speech: volume, rate, pitch, accent, vocalizations such as moaning, belching, yawning is called ______.

paralanguage

In constructing sentences for an oral presentation, it is best to favor

positive over negative sentences.

What is the study of communicative functions of space and spatial relationships?

proxemics

According to the Transactional model, each person involved in communication is both a Source (Speaker) and a_______

receiver (listener)

Behaviors that monitor, control, coordinate, or maintain the speaking of others, such as glancing at your watch to indicate you need to leave or that the speaker has talked too long are called ________.

regulators

The more impersonal the interaction between people, the more likely they will

respond to each other according to societal rules.

If you have determined that the audience may Not be willing to listen to your ideas, you are well Advised to

secure their attention early.

______ are self-touching movements, like rubbing your nose.

self-adaptors

Spoken language often has _______ to understand words than written language.

simpler, easier

Before going to a reception at the university president's house, Abby reminds her date, Homer, not to act like he's at a fraternity party. Abby wants Homer to be most aware of the __________ context.

social-psychological

Both _______ are responsible for effective listening.

speaker and listener

In a speech, the CONCLUSION serves as the

summary and closing

What can you add to your speech to support your main ideas and to amplify and provide evidence?

supporting materials

The THESIS is

the main idea that you want to convey to your audience.

Manny plans to give a speech on how to cast a fly-fishing rod. What is the Specific Purpose of Manny's speech?

to teach her audience how to cast a rod

What is the Assumption that people are telling the Truth; especially strong in long-term relationships?

truth bias