Global Business Management 427

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In terms of cultural adaptation from most difficult to least difficult which is the correct order

Values, norms, attitudes, behavior

Which of the following are accurate

- Some cultures are much more dependent on certain cues/signs in the context to understand what the appropriate behavior is than other cultures are - A high context person would normally try to determine how her/his in-group feels about something before stating a personal opinion

From a sellers point of view, the following is correct in regards to price

- The bottom line is the same as the walkaway - Reservation point is higher than the bottom line - Target point is higher than reservation point

Based on studies done in the past which of the following typically accounts for most how the message is recieved

- The way one uses body language

When planning a negotiating meeting, which one is the least relevant

- Time of the day

In negotiations the primary objective should be

- To identify the other party's interest

Negotiating Terminology;select the correct answer

- Bottom Line and walk away point are the same thing

Which of the following is not a "perceptual bias"

- Cultural Identification

For parties who need to engage in recurring regularly scheduled negotiations, which of the following is the most important

- Focus on the long term relationship

Which of the following are not synonymous with each other

- Hagglers and accomodators

Sources of power

- Information and expertise - Location in the organization - Control over resources

The concept of "enlarging the pie" is best described as

- Integrative Bargaining

Which of the following is the most appropriate answer

- Listening is an element of actively negotiating

The following is correct in regards to bargaining styles

- Most negotiation are entered assuming the outcome will be distributive - Integrative bargaining may not be required in the bargaining zone is positive

To maximize the chance for a successful negotiation with a person one has never met before it is most important

- Prepare questions

When thinking of culture which characteristics does not apply

- culture is negotiable

A society that reflects collectivism is best described as

- emphasizing harmony in relationships and obedience to the hierarchy - Making decisions to ensure continuity and influenced heavily by the organization with which you identify

Which of the following is not a threat to trust

- few rules

The following is / are generally true of all low context cultures

-They tend to be more mobile and loyal to their careers - They often share information more easily with other people

Which of the following is an element of communication

-View of truth - View of style - View of logic - View of words

Which of the following will be least effective in repairing broken trust

Explain your position

Which of the following should negotiations focus on

Focus on creating opinions

Comparing negotiating strategies which of the the following statements is correct ?

Forcing and suppressing are about equally poor methods for negotiating

Which statements is correct

Having a BATNA is more powerful than knowing your bottom line

Which is correct in regards to the 5 negotiation styles

There are three styles that lead to an outcome in which at least on party wins

Losing repairing trust in the context of business negotiations has the highest impact on

Time and monetary cost

The most important prerequisite for a successful negotiation is

Trust


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