HR Exam 2

Most U.S. clothing makers have outsourced or offshored work because the quality of the items produced is much greater when manufactured outside of the United States

FALSE

Most organizations require resumes from applicants because they provide a fairly quick and systematic means of obtaining a variety of information about the applicant.

FALSE

Reaction measures to evaluate training typically focus on the entertainment value of the training.

FALSE

Sunan had to take a multiple-part test as part of the application process for a position at OpTech. Despite exceptional scored in three areas, Sunan did not achieve a passing score in two of the sections and was therefore not considered for the position. This indicated that OpTech uses a multiple cut off selection model.

TRUE

TruTech received 200 resumes from Acme Employment Agency. Of those 36 applicants were invited for an onsite interview. The yield ratio for Acme is 18 percent.

TRUE

SkyGen uses an MBO program for its performance reviews. Jayde, the manager and Lynze, the subordinate, are working through that process. Now that a review of the organization's performance has been completed, what is the next step?

The next step is to set the organization's common goals and objectives

The two primary purposes of performance appraisals are

administrative and developmental

Administrative purposes of performance appraisal include which of the following?

Documenting personnel decisions

A behavioral description interview focuses on hypothetical situations

FALSE

According to behavior modeling, behavior that is rewarded will be exhibited more frequently in the future, whereas behavior that is unrewarded will decrease in frequency.

FALSE

Asking an accountant applicant to solve accounting problems similar to those encountered on the job is an example of construct validity.

FALSE

Benchmarking is concerned with measuring employee retention of training materials at specific points in time.

FALSE

Both temporary help agencies and employee leasing companies supply workers to contracting companies for limited periods.

FALSE

Evidence of the ROI of training programs in terms of improved customer satisfaction is available immediately.

FALSE

For companies looking to fill technical and managerial positions, community colleges are generally their primary.

FALSE

One reason that employers are hesitant to hire applicants who come to them through an employee referral is that they tend to quit more quickly.

FALSE

OpTech is a national firm, with offices in several states. It can effectively streamline its hiring procedures by developing an application form that can be used nationally.

FALSE

To protect themselves from hiring potentially bad employees, organizations are encouraged to ask job applicants about past arrests on biographical information blanks.

FALSE

Utility refers to measuring one's own training services against the leaders in their industry.

FALSE

SkyGen uses an MBO program for its performance reviews. Yasin, the manager, and Riley, the subordinate, are working through that process. They have reached the point where they are ready to perform an interim review. Which of the following should they do at this stage?

Inappropriate goals and metrics should be deleted.

Developmental purposes of performance appraisal include which of the following?

Recognizing individual performance

A company calculates its return on investment by dividing the benefits of training by its costs of training.

TRUE

Effectiveness of recruiters is often a major reason applicants select one organization over the other.

TRUE

Leslie typically conducts highly structured interviews with candidates, which means that Leslie determines the course that the interview will follow as each question is asked.

TRUE

Often, applicants respond to an advertisement even if they don't meet the job requirements.

TRUE

Which of the following explains the failure of an appraisal program?

They are not useful for the majority of employees in the middle in terms of performance

If the performance evaluations that salespeople receive are based solely on sales revenue to the exclusion of other important factors, the performance management system suffers from

criterion deficiency

A common problem with performance management systems is that they

limit feedback to formal reviews.

The strategic relevance of performance appraisals refers to the extent to which

standards relate to the overall objectives of the organization.