HRM Ch 7 pt 1

Action plans are developed to facilitate _____. instructional design program presentation transfer of training training program evaluation conditions for learning

c

An individual who works in a country other than his or her country of origin is called a(n) _____. host country national repatriate expatriate inpatriate third country national

c

In the training process, _____ analysis involves identifying the conditions such as equipment, environment, and time constraints. person team task output market

c

The first step in task analysis is to develop a list of tasks performed on the job. validate or confirm the tasks. identify the jobs to be examined. identify the knowledge, skills, and abilities required for the tasks. identify the equipment and working conditions required for the tasks.

c

Which of the following is an example of effective onboarding? Encouraging employees to avoid asking questions Refraining from providing relocation assistance Avoiding debasing new employees Avoiding learning from informal sources such as company culture Avoiding informal interactions between new and current employees

c

Which of the following is true of an action plan for training? It is a graphic representation of the stages in training. It is a verbal agreement that emphasizes the goals of training. It is a written document that ensures training transfers to the job. It is a verbal agreement among trainers on the training methods to be used. It is a personal statement made by an employee on his or her goals for training.

c

Which of the following is true of instructor-led classroom instruction? This method of training has lost popularity due to new technologies such as interactive video instructions. Traditional classroom instruction is one of the most expensive methods of training. This is one of the least time consuming ways to present information. The more passive the trainees are in absorbing the instruction, the more they can use the information on the job. Computer-based instructions have made instructor-led classroom instruction obsolete.

c

_____ is the process of identifying the knowledge, skills, jobs, and behaviors that need to be emphasized in training. Person analysis Cost analysis Task analysis Information analysis Strategic analysis

c

The last step in an effective onboarding process is _____. clarification compliance clearance connection culture

d

To enhance the employee conscientiousness factor that influences the motivation to learn, an organization should share employees' performance appraisal information with them. encourage employees to provide feedback to each other. provide the resources necessary for employees to use training content in their work. communicate the need for learning. provide remedial training to employees.

d

In the context of factors that influence the motivation to learn, which of the following management actions is likely to increase employees' self-efficacy? Not sharing information on the purpose of training programs Making it clear that only the best of the employees can get through the training programs Communicating that training will focus on identifying areas of incompetence Informing the employees about the times their peers have failed to benefit from the training Emphasizing that learning is under the employees' personal control

e

If a training program focuses primarily on ensuring that employees have product or service knowledge, it is taking the strategic initiative to _____. improve customer service improve employee engagement enhance innovation grow in the global market develop creativity

a

Which of the following factors that influence motivation deals with an employee's tendency to be reliable, hardworking, self-disciplined, and persistent? Conscientiousness Basic skills Benefits of training Awareness of training needs Goal orientation

a

_____ outcomes are used to measure the acquisition of knowledge. Cognitive Skill-based Affective Results Return on investment

a

Which of the following types of skills is best improved by behavior-modeling training? Technical Interpersonal Conceptual Quality assessment Performance

b

Which type of analysis is usually conducted first when performing a needs assessment in a training process? Task analysis Organizational analysis Person analysis High-leverage analysis Market analysis

b

_____ analysis involves determining the business appropriateness of training, given the company's business strategy. Person Organizational Task Information Market

b

_____ involves development programs, courses, and events that are developed and organized by the company. Tacit knowledge Formal training Transfer of training Implicit learning On-the-job knowledge

b

Which of the following is true about simulations as a training technique? They provide limited opportunities for trainees to relate to actual jobs. They are used to teach only management and interpersonal skills. They prevent trainees from seeing the impact of their decisions in a risk-free environment. They are inexpensive to develop and maintain. They are methods used to represent real-life situations.

e

Which of the following is true of a support network in training? It is the support that managers from different teams offer to trainees. It is the support system built by an organization to support knowledge transfer. It is the support that trainers offer to employees within the training program. It is the support that trainers offer to employees to transfer training to the job. It is the support that trainees give one another to discuss their progress.

e

Which of the following is true of informal learning? It is initiated by the management of an organization. It involves training and development programs. It occurs in a planned setting for facilitating knowledge. It occurs as a result of gathering explicit knowledge. It is motivated by a personal intent to develop.

e

Adventure learning focuses on developing creativity through the use of simulations and video games. True False

false

Simulations can be used to teach production and process skills; however, they cannot be used to teach management and interpersonal skills. True False

false

The first step in choosing a training method is to consider the extent to which the method facilitates learning and transfer of training. True False

false

The last stage in the training design process is ensuring the transfer of training. True False

false