HRM midterm
Under the Civil Rights Act of 1991, what is the damage limit for a firm that employs 14 to 100 employees?
$50,000
The correlation coefficient is ________blank for a perfect positive relationship.
+1.0
Which of the following correlation coefficients indicates a perfect negative relationship?
-1.0
After the Equal Employment Opportunity Commission (EEOC) has taken responsibility for investigating a claim of discrimination, the complainant must give the EEOC ________days to investigate the complaint.
60
Crystal, an employee, tells her HR representative that she was passed up for a promotion because she is young, even though she has the experience and is much better with technology than other applicants. HR tells her that the ________ legislation does not support her claim.
Age Discrimination in Employment Act of 1967
A female marketing analyst at a major food company felt that her manager and the company in general were discriminating against her in terms of being considered for promotions and merit pay increases. Based on this situation, the female worker could sue for gender discrimination under which law?
Civil Rights Act of 1991
The ________blank allows an individual filing a complaint to have a jury decide whether he or she may recover punitive damages (in addition to lost wages and benefits) for emotional injuries caused by discrimination.
Civil Rights Act of 1991
The ________prohibits discrimination and mandates that employers take affirmative actions to hire qualified minority applicants.
Civil Rights Act of 1991
When Manhani arrives at her interview, she notices that the interview team is all Caucasian males. She feels that she will have no chance of getting the job. After two weeks, the rejection letter comes in the mail. Manhani takes the issue to the local EEOC to file a complaint claiming that the ________ legislation has been violated.
Civil Rights Act of 1991
________ assess main facets such as verbal comprehension, quantitative ability, and reasoning ability.
Cognitive ability tests
Which of the following is true of the generalizability of several personnel selection methods?
Cognitive ability tests have high generalizability.
Which of the following was replaced by the Occupational Information Network (O*NET)? Multiple
Dictionary of Occupational Titles
________blank are people who apply for a vacancy without prompting from the organization.
Direct applicants
Which of the following is responsible for enforcing the Age Discrimination in Employment Act?
EEOC
The U.S. Office of Personnel Management is in charge of
Executive Order 11478.
Which of the following statements is true of disparate treatment and disparate impact?
For there to be discrimination under disparate treatment, there has to be intentional discrimination.
Roberto, a management consultant, recommends use of the just-in-time inventory method to Wanda, the CEO of Costone Co., to maximize the efficiency of her company. If Wanda accepts the proposal, which of the following changes is Roberto most likely to implement in Costone Co.?
He is likely to introduce processes that support lean production.
maximize(s) the fit between the company's social system (employees) and its technical system.
High-performance work systems
________blank assets include human capital, customer capital, social capital, and intellectual capital.
Intangible
Which of the following statements is true about Generation X?
Its members value skepticism and informality.
Which of the following is true of how job design and job analysis have functioned in the past?
Job design has focused on making existing jobs more motivating.
________ is the process of getting information about how well each employee is carrying out his or her job-related tasks to reward those who are effective and improve the work of those who are ineffective.
Performance appraisal
________ is a generic term used to refer to organizational decisions that affect the nature of the vacancies for which people are recruited.
Personnel policies
Once a law is passed in Congress, it must be signed by the ________blank before it becomes law.
President of the United States
The Office of Federal Contract Compliance Programs (OFCCP) enforces the
Rehabilitation Act of 1973.
Which of the following is true of the reliability of several personnel selection methods?
Reliability of physical ability tests is high.
Which of the following acts sets strict rules for businesses, especially for accounting practices that require more open and consistent disclosure of financial data and CEOs' assurance that the data is completely accurate?
Sarbanes—Oxley Act
How do statistical forecasting methods differ from judgmental forecasting methods with regard to the labor market?
Statistical methods are excellent for capturing historic trends.
Senior management at an insurance company genuinely values human resources (HR) and sees its importance to the long-term success of the company. Based on a recent workshop they attended on strategic human resource management (HRM), they feel that a best practice is to embrace a "two-way linkage level" to the strategic management process. Based on this belief, which of the following points does senior management need to remember?
The HR issues are allowed for consideration during the strategy formulation process.
Which of the following statements is true about the role of HRM in strategy formulation?
The HRM function needs to be involved in each component of a firm's strategic management process.
Which of the following is a core value of TQM?
The company promotes cooperation with vendors and customers to hold down costs.
An individual with a physical disability that prevents her from walking and requiring her to stay in a wheelchair applies for a production worker job at an automobile assembly plant. This job requires workers to move around a lot in a very fast-paced environment and to maneuver in tight work spaces in order to perform various assembly-line tasks. The disabled individual requests the employer to make significant modifications to the physical work environment that would be extremely costly and disruptive to the work flow of the production process so that she can perform the production worker job. The company rejects this employee for the production worker job and the applicant decides to file a disability discrimination lawsuit under the Americans with Disabilities Act. Based on this situation, what is most likely to happen?
The employer will win the lawsuit as the accommodations requested by the applicant would pose an undue hardship to the employer.
The XPT Corporation, a computer peripherals manufacturer, is restructuring the company by removing middle layers of management and giving more autonomy to front-line workers who have direct contact with production and customer issues. The workers are thrilled that they have been empowered to do their jobs without managers who would closely monitor their activities. Despite this positive outcome, what is one issue that management needs to be cautious about after implementing the new organizational structure?
The empowered workers could make decisions that are not aligned with organizational goals.
Which of the following is a disadvantage of employing temporary workers as a means of eliminating a labor shortage?
The low levels of commitment to the organization and its customers that temporary workers bring with them often reduce the level of customer loyalty.
Which of the following statements is true about the composition of the U.S. labor force in the next decade?
The median age of the labor force will increase to the highest number ever.
Using an employment agency, the GDZ Corporation posted a job announcement for a management trainee. This resulted in 300 people applying for the job. After reviewing the applications, 30 offers for interviews were accepted by applicants. Based on this information, what can you conclude?
The yield ratio for interview offers accepted relative to applications received is 30.0.
Which of the following is a prediction about legal issues regarding employment in the United States?
There will be less emphasis on discrimination against veterans.
Recently a few southern state Confederate monuments have been removed due to concerns that they represented and glorified individuals who supported slavery in the past. There were many protests on both sides of the issue as well as intense political debates on the issue. Which amendment did those in favor of removing the Confederate monuments most likely cite in supporting their position?
Thirteenth Amendment
Which of the following is major legislation regulating equal employment opportunity in the United States and applies to organizations with 15 or more employees working 20 or more weeks a year that are involved in interstate commerce?
Title VII of the Civil Rights Act of 1964
HR leaders at the USP Corporation have launched a new initiative to maximize the alignment between HR activities and the business strategy of the company. Based on this situation, the company should use
a balanced scorecard
Job descriptions are part of the ________ function of a human relations (HR) department.
analysis and design of work
Which of the following concepts was advocated to minimize the adverse impact of testing?
banding
Tinory Incorporated supplies widgets to specific tools used by mechanical engineers. There was talk of expanding its product line, but the company has chosen to focus on creating the best widgets possible for its market. Tinory also is ensuring that all employees maintain the requisite skills to develop and create these widgets. The company is using a(n) ________blank strategy.
concentration
The number of customers at a large department store has decreased, so store management needs to reduce its headcount. Which option should management choose to reduce the number of employees as quickly as possible?
demotions
The Aurora Corporation, a consumer electronics company, is organized so that all of the work activities and processes are grouped together based on functional similarity. This is an example of
departmentalization
Trudie is able to "read a room" and diffuse situations before they get out of hand. She has a knack for making people feel comfortable and helping opposing sides compromise. Trudie has a strong
emotional intelligence.
When a corporate organization competes through globalization, as opposed to technology, it is likely to put most of its efforts into
expansion into foreign markets.
According to the Job Characteristics Model, _____ is the extent to which a person receives clear information about performance effectiveness from the work itself.
feedback
Cakes Galore, a new bakery in town, is attempting to maximize profits but knows the company cannot charge too much for its cakes and pastries in this market. As the company explores locations, the owner notes rent, property taxes, and parking. These are examples of ________blank costs
fixed
Title VII of the Civil Rights Act of 1964
forbids discrimination based on race, color, religion, sex, or national origin.
________margin is calculated as the number of units sold times the contribution margin.
gross
Companies engaged in a cost strategy require employees to
have a high concern for quantity.
Personality inventories tend to have
high reliability, low to moderate criterion validity, and low generalizability.
Alita Tenney and Frederick Wilson have worked as IT managers for Sanctuary Falls Inc. for more than 20 years combined. They are a critical resource to HR when completing a job analysis for their jobs because they are:
incumbents
The final stage in workflow analysis is to identify the work ________blank in the development of the work unit's product.
inputs
When Bees & Bones, a startup company, was bought by Cali Pharma, the HR department was tasked with assessing the dollar value of each job and creating equitable pay structures. HR completed a:
job evaluation
When Bees & Bones, a startup company, was bought by Cali Pharma, the HR department was tasked with assessing the dollar value of each job and creating equitable pay structures. HR completed a:
job evaluation.
The TRX Corporation implements a policy where all employees and new hires are paid 20 percent above the pay at competing firms. This policy is called a
lead-the-market approach.
The Star Corporation, a biotech company that engages in a lot of R&D, conducts research to identify improvements in product or service quality, trains workers on associated best practices, and then conducts ongoing meetings to pinpoint specific takeaways for future improvements in their work processes. This company is an example of a(n)
learning organization
The perceptual-motor approach to job design focuses on:
mental capabilities and limitations.
The one-way linkage level
often leads to strategic plans that companies cannot successfully implement.
Providing a written justification for why an employee who has performed ineffectively should be disciplined is a part of
performance appraisal.
Executive search firms (ESFs)l
primarily seek out potential job candidates who are already employed.
From a work-design perspective, HR practices for supporting workforce diversity include
providing employees with flexible work schedules so they can address nonwork needs.
The National Labor Relations Board is an example of a(n)
quasi-judicial body.
Suzette is the CEO of a company who forces her male assistant to perform sexual favors in exchange for increasing his salary. This is an example of
quid pro quo harassment.
The HR Department at the AmTech Corporation focuses a significant amount of its time and resources on sending out communications to the organization about changes in HR policies as well as new HR initiatives in areas such as diversity, equity, inclusion, and employee engagement. This is an example of which HR competency?
relationship management
Which of the following is the primary role of an efficiency expert?
removing every bit of waste in production operations
Hiring employees from external sources is a
slow option to avoid an unexpected labor shortage, and its revocability is low.
Strategic planning groups decide on a strategic direction during the ________blank phase.
strategy implementation
Statistical planning models almost always need to be supplemented by
subjective judgments of experts.
Which government commission monitors the hiring practices of organizations by analyzing their annual hiring reports
the Equal Employment Opportunity Commission
Reliability is:
the degree to which a measure is free from random error.
Booksellers, Inc., an online book retailer, has been the market leader for the last three years. However, a new firm, Texties.com, recently set up its own online store and is eating into Booksellers' market share. In the context of strategic factors, Texties.com represents a(n)
threat
Which of the following is an example of a fixed cost?
utilities
Which of the following is a person's capacity to understand and use written and spoken language?
verbal comprehension
The Position Analysis Questionnaire (PAQ) contains 194 items that represent ________blank, work conditions, and job characteristics.
work behaviors
The HR Department at the BlueSky Corporation, a health care organization, focuses a lot of its time and resources on keeping up to date on changes in employment laws and regulations and new best practices in the field. This is an example of which HR competency?
HR technical expertise
Which of the following statements is true of the SWOT analysis?
It gives the strategic planning team of an organization all the information it needs to generate a number of strategic alternatives.
Which of the following is the accurate definition of workforce utilization review?
It is a comparison of the proportion of workers in protected subgroups with the proportion that each subgroup represents in the relevant labor market.
Which of the following is the definition of a leading indicator?
It is an objective measure that accurately predicts future labor demand.
Which of the following best describes centralization
It is the degree to which decision-making authority resides at the top of the organizational chart.
RTS Corporation is a semiconductor manufacturing company whose employees work in an old facility that is literally falling apart. They request a government inspection to ensure that they are not exposed to any hazardous materials while working in the facility. Which of the following acts gives them the right to do so?
OSHA
Which of the following statements is true about the Sarbanes—Oxley Act of 2002?
Organizations spend millions of dollars each year to comply with regulations under the Sarbanes—Oxley Act.
Which of the following statements is true of the reliability of a measurement?
Reliability refers to the measuring instrument rather than to the characteristic itself.
External analysis and internal analysis combined constitute the
SWOT analysis.
Jeff Chang was recently hired as a senior executive of operations at the TMI Corporation. One of the first tasks that he undertook was to ________ to see the relationships between individuals and units and the degree to which they were in alignment.
analyze the organization's structure
An employer administered a job knowledge test to 200 applicants for a management trainee job. Results indicated that the scores of the job applicants fell into five distinct clusters where the scores on the job knowledge test varied within a narrow range in each cluster. In order to simplify the evaluation of the applicants, the hiring team decided to treat all applicants within each cluster as being the same for selection purposes. This is an example of
banding
Executive Order 11478 requires the federal government to
base all its employment policies on merit and fitness.
At the RVL Corporation, a multinational financial services firm, the company's numerous work units and divisions have been given autonomy to work independently. However, senior management has recently promoted more of a collaborative approach. Now these work units and divisions are being asked to work together on an ongoing basis. Unfortunately, this resulted in many units becoming territorial and refusing to share ideas for fear of losing power and influence and eventually being eliminated. This functional structure will produce which drawback?
cascading effect of errors
All decisions for the coffee chain, JoBos, are made by the founder and chief executive officer. This company has a ________blank decision-making structure.
centralized
The Equinox Corporation, a traditional financial services firm, is structured so that there are many layers of management and authority for all key decisions made by senior executives at the top of the company hierarchy. This is an example of an organization that possesses a ____________ structure.
centralized
The basic premise behind strategy implementation is that
choice of organizational processes and structural forms makes an economic difference.
Pay structure and benefits are a part of the ________blank function of HR.
compensation
Which of the following led to problems for McDonald's when corporate management continued to make decisions about new items added to the menu at its restaurants?
complex work processes
Which of the following validation strategies is most likely to be adversely affected by the restriction of range problem that results due to current employees being homogeneous?
concurrent validation
Now that there is so much information easily available on the Internet, it is not uncommon for individuals to copy skills from resume templates to make themselves look more attractive to a recruiter. Knowing this, Davis Recruiting has created a test to see if what is on the candidate's application are real skills that the candidate has. Davis Recruiting is testing ________ validity.
content
Official Chair Inc. is looking for experienced ergonomic design engineers and wants to keep training costs to a minimum. The upper management instructs its HR team to develop a test that would gauge the design and ergonomic knowledge of the potential engineering candidates. This test is a ________ valid test.
content
Lamination Company a manufacturer of flooring, is looking to hire several maintenance engineers. Lamination's HR department checks with the company's engineering department to confirm that the scenarios mentioned in the test are plausible real-world scenarios that maintenance engineers might face. Which of the following types of validation is Lamination's HR team performing?
content validation
A group of managers and employees evaluated a job knowledge test for a customer service representative job by examining the questions asked in the test and making judgments about the degree to which these questions were representative of the range of situations that a customer service representative would encounter in the actual performance of the job. This is an example of an assessment of
content validity
is a measure of the degree to which two sets of numbers are related.
correlation coefficient
Which of the following is considered a disability under the Americans with Disabilities Act?
cosmetic disfigurement
A person who is agreeable in nature will be
courteous and trusting.
Jacob is open to experiences if he is
curious and imaginative.
Which of the following is the Office of Federal Contract Compliance Programs' (OFCCP) most potent weapon and its last penalty?
debarment
Under ________blank, intent is irrelevant.
disparate impact
Ergon Incorporated a high-end cake and pastry company, has a huge production facility that employs 1,000 workers. The company recently moved to hire people to fill 200 job openings. As part of the process for evaluating job applicants, the company administered the same tests and used the same standards for evaluating all job applicants. Despite this, an analysis of the company's hiring data showed that female applicants were hired at a much lower rate than male applicants. This is an example of
disparate impact.
Martha, an African American woman, and Sophie, a Caucasian woman, both graduated from the same school, cum laude, with an MBA. Saunders Incorporated interviewed both candidates and selected Sophie because the firm had higher standards for African American candidates compared to white applicants. Based on this situation, it appears that Martha may have been the victim of
disparate treatment.
Which of the following is a strategy made up of retrenchment and liquidation?
divestment strategy
One of the reasons that organizations engage in ________blank is that many firms change the location of where they do business for economic reasons.
downsizing
______is the planned elimination of large numbers of personnel designed to enhance organizational effectiveness.
downsizing
Malek Jones, a business analyst at the VNH Corporation, feels that his employer terminated him for no reason. Although the company practices employment-at-will, he still pursues resolution with the EEOC. The reason why Malek can take this action is due to a(n) __________ policy.
due- process
Yolanda Jones, a financial manager at the FINX Corporation, is in charge of creating and distributing a monthly profit margin report. The job description discusses preparing reports, coordinating teams, and presenting information. These are examples of job ________ needed for this position.
duties
AMX Steel Corporation is a traditional steel manufacturer with a workforce of 70,000 employees. Senior management recognizes that domestic demand for steel is gradually declining due to foreign competition. Given this, they will need to reduce the number of employees, but they want to do so in a gradual manner that minimizes pain and suffering. The best strategy for accomplishing this is through
early retirement
AMX Steel Corporation is a traditional steel manufacturer with a workforce of 70,000 employees. Senior management recognizes that domestic demand for steel is gradually declining due to foreign competition. Given this, they will need to reduce the number of employees, but they want to do so in a gradual manner that minimizes pain and suffering. The best strategy for accomplishing this is through
early retirement.
HR analysts at a telecommunications firm analyzed the correlations between various selection tests and subsequent job performance. They found the following correlations: Personality test and job performance: 0.0; job knowledge test and job performance: .10; social skills test and job performance: .05; emotional intelligence and job performance: .70; and cognitive ability and job performance: .25. Based on these results, which selection test should this company use in the future?
emotional intelligence
Electon Corporation, a video-game developer, informs all new hires that both the employer and the employee have the right to terminate the employment relationship at any time, for any reason. This is referred to as a(n) ________ policy.
employment-at-will
The warehouse operations jobs at a major big box retailer require workers to operate various machines to move around and organize merchandise. The machinery can be rather complex to operate so job design specialists analyzed the operational requirements of the machines, the warehouse environment, and worker characteristics to determine the best way for workers to perform their jobs effectively. This is an example of:
ergonomics
President Lyndon Johnson's action to prohibit discrimination based on race, religion, color, sex, and national origin is an example of a(n)
executive order.
Directives issued and amended unilaterally by the president are known as
executive orders.
The Electron Corporation initiated its HR planning process by assessing the supply and demand for labor in its relevant labor markets. This is an example of
forecasting
In a large, multinational company, several of the tasks are split out across several states and countries. Each location has a specific component of the overall product. An employee survey recently revealed that employees had a weak conceptualization of the company's overall mission. This company has a
functional structure.
A consumer goods company analyzed its hiring data and found that its work-style assessment test was a good predictor of future job performance for workers hired as marketing analysts, financial analysts, IT specialists, and product designers. This is an example of a selection test that possesses:
generalizability.
A company whose employees have low engagement is likely to have ________blank compared to a company with high employee engagement.
higher turnover
Job analysis aids the performance appraisal process by
identifying the behaviors and results that distinguish effective performance from ineffective performance.
The Everest Corporation, a sustainable energy company, runs many ads on various Internet sites with the focus of the messaging being on why the company is a great company to work for in general. This includes talking about the company's mission, values, culture, and reputation. This is an example of ________ advertising.
image
During the strategy ________blank phase of the strategic management process, the company follows through on the chosen strategy.
implementation
Concerns about the level of service customers receive from overseas operations are likely to
increase reshoring of jobs back to the United States.
The utility of any test generally ________ as the selection ratio gets lower.
increases
Job design interventions emphasizing the motivational approach focus on
increasing the meaningfulness of jobs
The Washington Corporation, a traditional auto parts manufacturer with a current workforce of more than 70,000 employees, has a retired workforce of over 50,000 employees to which it must continue to pay generous retirement benefits. This has put the company at a severe competitive disadvantage against other companies that do not have this obligation. The retired individuals for this company are an example of a ________blank workforce.
legacy
A job design committee composed of managers and employees worked on redesigning all of the marketing jobs in the company to enhance their decision-making autonomy, task significance, and interdependence. This approach reflects an emphasis on the ________ approach to job design.
motivational
Many books have been written about leadership, such as How Successful People Lead by John Maxwell. The goal of these books is to focus the leader's mind on organizational psychology by explaining the ________blank approach.
motivational
The best way to obtain a valid assessment of the Big Five Personality dimensions of job applicants as part of the selection process is to obtain the assessment from
other people who know the job applicants.
HR Resources, Incorporated manages employee benefit and staffing services for small and medium-sized companies that have limited HR staff to handle these activities. Contracting with HR Resources is known as
outsourcing
In showing class-action ________blank lawsuits, the plaintiffs show some statistical disparities between the composition of some group within the company compared to some other relevant group.
pattern and practice
Alexa Patel was hired recently as a consultant by an insurance company to facilitate the administration of coaching and systematic feedback for all employees in its marketing division. This is part of the ________blank function of HR.
performance management
At least annually, companies evaluate employees based on their activities and outcomes aligned with the organization's objectives. This then leads to discussions of future individual goals and professional development opportunities. This practice demonstrates that a company has a practice of
performance management.
Ram Mahtani is the general manager at an upscale seafood restaurant. He offers to give Marcy Long, a hostess at the same restaurant, a promotion and a big pay increase in return for sexual favors. This is an example of
quid pro quo harassment.
A telecommunications firm hires a large number of customer service representatives for its call center. Angela Robinson, an applicant with a physical disability that limits the use of her arms and hands, applied for one of the customer service representative jobs. Angela met all of the basic qualifications for the job, but she requested that the employer provide her with a voice-activated technology application so she can perform her job without use of her arms and hands. The employer agreed to do this and she was hired. This is an example of a
reasonable accommodation.
Because of an increase in crimes against women in Hightown, W. C. Waters & Company has decided to allow its female employees in Hightown to choose not to work the night shifts. This is an example of
reasonable accommodation.
Often someone new to HR will be assigned to ________blank in the HR department to manage employee data and information systems functions.
record keeping and workforce analytics
Sweetwater College is experiencing difficulty filling vacant instructor positions with new full-time faculty. Given this, the college could __________ to address this problem.
recruit temporary employees
Javier, an HR manager at a technology firm, is entrusted with the task of hiring a member for a new team. He has already received information about what the new role will entail as well as the tasks that the new employee will be performing. He is currently using several media to seek applicants for the role. Which of the following human resource management (HRM) practices is Javier performing?
recruitment
When making the decision to hire a new employee, which selection method has low reliability and validity?
reference check
Holding monthly meetings, attending quarterly reviews, and planning annual conferences are all examples of
responsibilities.
TomTom & Company has instituted a formal affirmative action program to ensure that its workforce composition mirrors that of the labor market. John Green, a white male who was a first-line supervisor, applied for a job as a middle manager. Although John was clearly the most qualified candidate for the job based on his education, training, and experience, the company decided to hire an inexperienced member of a protected group instead. John believes that he is a victim of
reverse discrimination.
Section 1981 of the Civil Rights Act of 1866 granted individuals the
right to enter into and enforce a contract.
Nikita Jones, an HR Generalist at the Outer Banks Corporation, reviewed 50 job applicants for a management trainee job. She screened their applications based on their prior work experience and references from previous employers and placed them into three piles: highly qualified, qualified, and not qualified. She then forwarded the applications of the applicants from the qualified and highly qualified applicants to the hiring manager for her review and follow-up. These activities are part of the _____________ process.
selection
A ________ is defined dialogue initiated by one or more persons to gather information and evaluate the qualifications of an applicant for employment.
selection interview
Manuka, an executive assistant, has resisted multiple advances from John Johnson, her male boss and CEO of the company. John has been making inappropriate comments to Manuka and touching her in ways that make her feel uncomfortable. John told Manuka that he is interested in pursuing a sexual relationship with her. In addition, John has been withholding promoting Manuka for more than a year for this reason alone. Manuka can sue her boss for
sexual harassment.
A group of 10 members of a protected racial/ethnic group who applied for a job as a customer service representative at a retail company filed a lawsuit alleging that the selection test used as a basis for rejecting them as applicants was discriminatory. They possess data that shows that members of their racial/ethnic group scored significantly lower on the selection test in question. Based on the Civil Rights Act of 1991, what would be the basis for the employer's defense in this case?
shifting burden of proof model
HR business analytics specialists at the TCOR Company, a high-tech firm, are analyzing hiring data by estimating the difference between the expected representation for minority groups and the actual representation to determine whether the difference between these two values is greater than would occur by chance. This is an example of the ________blank rule.
standard deviation
When an organization develops integrated manufacturing systems such as advanced manufacturing technology and just-in-time inventory control, it needs to assess the employee skills required to run these systems and train them accordingly. These assessments and training programs intended to enable an organization to achieve its goals fall under
strategic human resource management.
The BPX Corporation, a global manufacturer of semiconductors, is moving forward with its strategic management process. So far senior management has used the company's mission and goals, external threats and opportunities, and internal strengths and weaknesses to generate strategic alternatives. This is part of the ___________ phase of the strategic management process.
strategy formulation
Senior management at the QTX Corporation, a major publishing company, has been focusing its efforts on structuring the organization, allocating appropriate resources, ensuring that the firm has skilled employees in place, and developing reward systems that align employee behavior with the organization's strategic goals. The company in this situation is addressing which phase of the strategic management process?
strategy implementation
Jean Dixon, a job analyst at the Martinsville Corporation was given the assignment to analyze the customer service representative job at the company. She is especially concerned about obtaining the most accurate information possible about the job. Based on this situation, which source of information will be the focus of Jean's job analysis?
supervisors
The Concord Corporation is highly dependent on having a sufficient supply of labor to staff its growing manufacturing operations. Senior management is seeking a strategy that it can implement to prevent a labor shortage in the future. Their hope is that it will be a strategy that can be implemented gradually and cannot be easily undone so that it is sustainable. Which strategy should the company use in this situation?
technological innovation
Roe v. Wade and other major court cases often make their way through the court system ending with the court of final appeal, more commonly known as
the Supreme Court.
The strategic management decision-making process usually takes place at a firm's highest levels, with a firm's strategic planning group, which includes
the chief executive officer and the president.
HR leaders and senior executives at a computer peripherals manufacturer want to create a selection process that enables them to successfully hire high-performing employees and achieve their diversity goals. Recommended strategies for achieving this goal would include
the creation of a quota system for hiring workers from protected racial/ethnic groups.
GreenWorks, a company that produces ecofriendly cleaning solvents, recently introduced a new line of floor cleaners. The company wants all of its employees to be familiar with the features of the new product line as well as its restrictions. Which of the following HRM practices will help GreenWorks' employees acquire the knowledge and skills needed to make their ecofriendly cleaning products a success?
training and development
An employer assessed the degree to which senior executive scores on a leadership competencies test were correlated with the profitability of the overall company. Results of this analysis found that leadership competencies scores were related to company profitability, indicating that this test possesses
utility
HR analysts at the TBC Corporation have been examining data that compare the demographics of the company's workforce of 1,500 employees against the supply of labor in the market based on different job categories. This is an example of a ________analysis
utilization
HR analysts at the TBC Corporation have been examining data that compares the demographics of the company's workforce of 1,500 employees against the supply of labor in the market based on different job categories. This is an example of a ________blank analysis.
utilization
A low-volume luxury automobile manufacturer determines that the cost of producing its exotic supercar is $120,000 per vehicle when it makes fewer than 1,000 vehicles per year and $90,000 per vehicle when it makes 2,000 or more units per year. This is an example of
variable.
The vice president of HR at the Collins Corporation is seeking to hire a number of full-time recruiters for the company. In developing the criteria for evaluating job applicants for the recruiter job, which traits should the VP of HR include to ensure that the new recruiters are well received by applicants for jobs with the company?
warmth and informativeness
A committee of managers and workers in the production department at a medical device manufacturer collaborated to map out the steps needed to produce its ultrasound systems. This is an example of
workflow design
