HRM test 4

What is the second highest OSHA inspection priority?

Catastrophes

Heather is American and works for a Singapore-based company in India. Heather is a

3rd country national

What percentage of international assignments fail mainly due to the inability to adapt to cultural differences?

50%

Which of the following statements is TRUE of the decertification process?

A decertification election generally cannot take place when a contract is in effect.

is the concept that organizations have a duty to all societal stakeholders to operate in a manner that takes each of their needs into account.

CSR

Mengya and Kayla make sure they get away from the office together at least once a week for lunch. The time away provides them both with the opportunity to vent their frustrations with work to one another. Mengya and Kayla are managing stress through

a support network

EWPs lower

absenteeism health care costs turnover All of the above

is the personal duty to someone else for the effective use of resources to complete an assignment

accountability

During the _____ phase of culture shock, expatriates start to feel "normal" in their everyday activities.

adaptation

Acme Global is sending Alysha on an expatriate assignment. Alysha will continue to receive the same amount of pay but will also receive an allowance in the host country currency to help her with expenses. It appears Acme Global is using the _________ approach to expatriate compensation.

alance sheet

At John's organization, the annual sales prize is very important. Sales people work hard and compete against one another for the prize. It appears the ________ dimension of cultural diversity is high at John's organization.

assertiveness

According to Hofstede's Model of National Culture, the saying "The best things in life are free" indicates a culture high on the dimension of ________

assetivness

Rebecca informed all her employees that their ethical decision making would be covered during performance appraisals. In other words, Rebecca let everyone know that being ethical was a part of the job and they would be appraised on it. It appears Rebecca is using her __________ to try to create an ethical workplace.

authority

When Acme Global asked Tamera to relocate to the company's newest foreign plant, it paid her a salary equal to what she was making in the United States and gave her an allowance for extra expenses. It appears Acme Global is using the _________ approach to expatriate compensation.

balnce sheet

Job satisfaction questionnaires should always ________ in order to get employees to tell the truth.

be anonymous

Acme Global matches its employees' contributions to charities. In other words, if an employee gives $100 to a nonprofit agency, Acme Global gives $100 as well. It appears Acme Global is reaching the ________ level of corporate social responsibility.

benevolent

Acme Global provides all employees with two paid days "off" to volunteer at local charities. The employees enjoy the time to give back to the community and the charities appreciate the extra help. It appears Acme Global is reaching the ________ level of corporate social responsibility.

benevolent

Organizations that engage in ________ corporate social responsibility expect, encourage, and reward for being active volunteers in the community, often on company time.

benevolent

Taylor was disciplined for sending a personal email using a company computer. When he reviewed the employee handbook, he could find no mention of this being an infraction. When he brought this up with his manager, he was told that he "should have known better." The discipline of Taylor appears to violate the __________ rule for effective discipline.

clearly communicate the standards and code of conduct to all employees

is an important management skill used to get the best results from each employee.

coaching

is the negotiation process resulting in a contract between union employees and management that covers employment conditions.

collective bargaining

According to Hofstede's Model of National Culture, ________ cultures believe that the group is the primary unit of value.

collectivism

Of the three levels of moral development, where do most people fall?

conventional

At the beginning of the school year, several workers in the office steal office supplies such as highlighters and staplers from the supply closet for their children. Jacob's son just entered first grade and Jacob plans to join the rest of the crowd by helping himself to some good supplies. It appears Jacob is at the _________ of moral development.

conventional level

During the _____ phase of culture shock, expatriates begin to ask "why can't they do things the same way as they are done at home?"

culture shock

During the _____ phase of culture shock, expatriates may be frustrated constantly with how different things are in the new country.

depression or hostility

A corrective action that is taken to get employees to meet standards and follow the code of conduct is called:

discipline

EWPs are designed to use ___________________ to help employees.

education and training programs

WARN only applies to employers who

employ more than 100 and lay off 50

Acme Global provides on-site yoga and exercise classes to all employees. The company hopes that providing these classes for free will help it lower health care costs. Acme Global's program is a(n)

employee wellness

A(n) ____________________ has a right to be present when the inspector is interviewing employees and the right to stop interviews that are becoming confrontational or disturbing the work environment.

employer representative

Which concept allows for either the company or the employee to break their work relationship at any time, with or without any particular reason as long as no law is broken?

employment at will

To be successful in a global workforce, managers need to have all of the following skills except:

engineering thinking skills

Many organizations have successfully implemented interventions to reduce repetitive stresses on employees in their daily work by modifying existing equipment, making changes in work practices, and purchasing new tools. These interventions are considered

ergonomics

Acme Global is careful to keep salaries competitive. The human resources departments checks what other organizations are paying and also considers how long an employee has been working for the organization when determining pay levels. Acme Global always pays more than minimum wage and is careful to make sure that wages are fair. It appears Acme Global is reaching the ________ level of corporate social responsibility.

ethical

is the application of a set of values and principles in order to make the right or good choice.

ethics

Along with the creation of an international presence, ____ major function(s) of HRM must become more complex.

every

Before cleaning up a toxic spill, workers have the right to _________ to voluntarily agree to do the job after knowing what they will be doing and the consequences of doing it.

free consent

Syndie writes a fashion blog outside of her work hours and duties. One post in her blog used pictures of her coworkers as "what not to wear" and made comments that her department had as little business sense as it did fashion sense. When her coworkers objected to her online comments, management insisted that she take down the blog post or face disciplinary action. This example illustrates Syndie's limited right to

free speech

Portia is a vegetarian and chooses not to eat meat based on moral and ethical rationales. Her employer is hosting a barbeque event, and all employees are expected to attend. Portia exercises her right of ______ when asking to be excused from the party.

freedom of conscience

Spencer's manager, who is the owner of the business, asked Spencer to record some of the manager's personal expenses as business expenses to make the expenses deductible for income tax. Since this practice is illegal, Spencer refused to do it. He was fired. It would appear that Spencer's right to _________ was violated.

freedom of conscience

During the _____ phase of culture shock, everything is interesting and new. Expatriates feel like they are on an adventure.

honeymoon

Macy is English and works for a U.S.-based company in England. Macy is a

host-country national

Ashley just won the employee of the year award. The organization had a big ceremony and Ashley gave a speech. It appears the ________ dimension of cultural diversity is high at Ashley's organization.

individualism

Which of the following is NOT a progressive discipline action?

informal written warning

must identify themselves and tell the employer the reason for the inspection upon arrival at the worksite.

inspectors

Workplace ergonomics focuses on design of jobs and workspaces to ________ the repetitive stresses that employees face in doing their daily work.

limit

Acme Global recognizes that different employees have different compensation needs when on expatriate assignments. Some may need compensation to pay for their children's education. Others may work in areas where they must pay high taxes. To avoid having to design an individualized pay package for every employee, Acme Global gives every expatriate employee a set amount for extra expenses. It appears Acme Global is using the _________ approach to expatriate compensation.

lump sum

According to Hofstede's Model of National Culture, cultures high on ________ value relationships with others, interaction over winning, quality of life, and concern for others.

nuruting

OSHA cited a manufacturing company for a(n) ________ for the company's failure to report the death of a worker.

other than serious

Julie is from Singapore and works for a Singapore-based organization in Nepal. Julie is a _______

parent country

Wynona has three hours left to turn in her project but feels like she needs four hours. To keep her stress level manageable, she keeps telling herself "I can meet the deadline. I can meet the deadline." Wynona is managing stress through

positive thinking

Tanner is aware that many of his friends share unregistered software that is helpful in their jobs. One friend offered to give him a copy of the software. Tanner politely declined the offer and bought himself a registered copy of the software. It appears Tanner is at the _________ of moral development.

postconventional

Tanner is aware that many of his friends share unregistered software that is helpful in their jobs. One friend offered to give him a copy of the software. Tanner politely declined the offer and bought himself a registered copy of the software. It appears Tanner is at the _________ of moral development.

postconvetional

According to Hofstede's Model of National Culture, ________ is the degree to which societies accept that inequalities in well-being among members of the society are the result of differences in their individual abilities, both physical and intellectual, and their social status.

power-distance

According to Hofstede's Model of National Culture, societies where inequalities are allowed to continue and grow are high in

power-distance

At the ________ level of moral development, a person says "It's all about me. I'll take advantage of you to get what I want."

preconvenional

At the ________ level of moral development, a person chooses right and wrong behavior based on self-interest and the likely consequences of the behavior (reward or punishment).

preconventional

The highest priority in emergency response plans should be to:

protect human life

Under the idea of corporate social responsibility, companies must do the following:

provide employees with safe working conditions. provide consumers with safe products and services. compete fairly with competitors.

Thom refused his employer's request to falsify the contents of a report to the Department of Labor. The employer subsequently discharged Thom for insubordination. In his wrongful discharge suit, Thom argued which one of the following exceptions to at-will employment?

public policy

Employee rights under OSHA include all of the following except:

refusing to be interviewed by an inspector.

When Kelsey starts to feel overwhelmed by everything she has to do, she tends to hunch her shoulders. When she realizes she is doing this, she works on letting go of all the tension in her body going from head to toe. Kelsey is managing stress through

relaxation

When he feels stressed at work, Joseph closes his office door and practices meditation. Joseph is managing stress through _________.

relaxation

is the obligation to answer for something/someone; the duty to carry out an assignment to a satisfactory conclusion

responsibility

After the 2011 tsunami hit the coast of Japan, Tokyo Electric Power informed its employees as to the dangers and consequences of working on the nuclear power reactors and gave them the option to voluntarily agree to work on the reactors. By allowing employees to voluntarily agree to work on the reactors and not forcing them to do the work, the organization was ensuring the employees'

right of free consent

The right of an employee to know what they are being asked to do and the consequences of that action to the individual or others is part of which basic right?

right to free consent

OSHA cited a construction company for a ________ violation for failing to provide employees with hard hats when there was a possible risk of head injury.

serious

Aaron intimidated coworkers on his shift by showing a knife clipped to his waistband and threatened to use the knife on anyone who told on him. Aaron's behavior is known as

serious misconduct

According to Hofstede's Model of National Culture, in a culture with a(n) _________ there is little intent to save for the future and a focus on relatively quick results.

short term

At Craig's organization, sales people receive their commissions immediately after a sale closes. The manager keeps a large amount of cash on hand and pays the commissions as soon as the customer leaves the store. It appears the ________ dimension of cultural diversity is high at Craig's organization.

short-term orientation

Major HR laws tend to be in the areas of:

staffing, labor relations, disciplinary action/termination.

When making decisions about how to conduct performance appraisals, Brandon always thinks about how he can get the employee to work harder in the next year and how he can help the employee reach the employee's goals for development. He also considers how both he and the employee can work together to best benefit the organization. It appears Brandon is using the _________ ethical approach.

stakeholders

The ______________ amended the NLRA and attempted to balance employer and employee rights.

LMRA

When making a difficult decision, Dean makes sure everyone affected by his decision gets a fair deal. It appears Dean is using the _________ ethical approach.

stakeholders appoach

Interfering with, restraining, or coercing employees in the exercise of their rights is illegal under what law?

NLRA

Aaron is concerned about union organizing activities among his employees. He knows that many of the employees like and respect Derrick. Aaron thinks if he can get Derrick to vote against the union, others will do so as well. Aaron offers Derrick a 10% raise if Derrick does not vote for the union. Aaron knows this will be a lot of money, but thinks he will save money in the long term by avoiding the union. It appears that Aaron violated which of the NO TIPS rules for what management cannot do for labor elections.

No promises

is designed to correct employee behavior, rather than just punish it.

Progressive discipline

Which of the following factors was NOT mentioned in the text as a method for managing stress?

teamwork exercises

Miguel found that his workload was causing him significant stress. To help him get organized, he started using a new program that organized his email for him. Miguel is managing stress through

time management

According to Hofstede's Model of National Culture, a culture with high _________ is one in which the members of society feel uncomfortable with ambiguity.

uncertainty avoidance

manda's organization seems to have rules for everything. The policy manual and employee handbook are very long and specific about what employees can and cannot do. It appears the ________ dimension of cultural diversity is high at Amanda's organization.

uncertainty avoidance

refers to the practice of reporting unethical behavior.

whistleblowing

Which of the following is not part of the four-way test to determine ethical behavior?

will others view it as ethical

OSHA cited a discount store chain for a(n) ________ violation after it failed to keep exit routes free and unobstructed. An inspection revealed that the store knowingly permitted the exits to be blocked.

willful

How soon should OSHA be notified if a fatality occurs?

within 8 hours

Which of the following is an advantage of host-country nationals?

Compensation is generally easier, based on local pay scale

offer health, education, training, and fitness, weight and lifestyle management, and health risk assessment services to employees.

Employee wellness programs

When making a difficult decision, Emma tries to treat people the way she would want to be treated. It appears Emma is using the _________ ethical approach.

Golden rule

Employees with the personality traits of optimism and positive self-esteem tend to have ________ job satisfaction.

Greater

What information would most likely be in an SDS?

Hazardous chemical properties

James knows that the company's new widget has a defect in it that will cause it to break after 3 months of use. He decides to say nothing about it because the company really needs the income from the new widget. It appears James's justification for his unethical behavior is:

I did it for the good of others or the company

James was disciplined for missing three deadlines in a row. His manager said that this was an unacceptable number of deadlines to miss. However, James knows that another employee has missed many more deadlines and not faced any disciplinary action. This case appears to violate one of the rules of ________ in discipline.

Just cause

Which of the following is an employer responsibility as opposed to a right?

Keep accurate records of work-related injuries or illnesses

refers to meeting the needs of the current generation without compromising the ability of future generations to meet their needs

Sustainability

What is a code of conduct?

The organization's mechanism to identify the ethics and values of the firm