HTMT 110 Chapter 5
A "caviar and champagne" cruise often has a slogan similar to ________. "No matter what you want, the company will get it for you." "Let the sea set you free." "To those who can dream, there is no such place as far away." "We really care about you and make an extra effort not an excuse."
"No matter what you want, the company will get it for you."
According to the Cruise Lines International Associates (CLIA), the average cruise passenger is married, has no children in the household, and has an average income of _____________ per year. $35,000 $65,000 $150,000 $90,000
$90,000
This popular cruise is only offered during the summer months (May to September) with the peak season being in June, July, and August. Alaskan cruise Mediterranean cruise Hawaiian cruise Caribbean cruise
Alaskan cruise
This type of cruise ship is even smaller than a river cruise ship and can only sail between April to November, when the weather permits. Sail-cruise Barge Steam boat Crossings
Barge
The most successful of the modern cruise lines is _________, accounting for about 20 percent of sales and targeting adults between the ages of 25 and 54. Carnival White Star Norwegian Disney
Carnival
This position has extensive hotel experience, and is responsible for supervising all other departments onboard the cruise ship with the exception of the deck staff and engine. Chief steward Cruise director Chief purser Food and beverage manager
Chief purser
As a result of the sinking of the Titanic in 1912, more than 700 passengers lost their lives and as a result, this realization was made. Steam power would result in more injuries in the event of a crash. Travel agencies needed to sell fewer low level berths. Better training was needed for the captain. Increased safety regulations and sufficient lifeboats were needed.
Increased safety regulations and sufficient lifeboats were needed.
The mass market generally includes people with incomes in the ranges of $30,000 -$60,000 and includes plenty of activities and lots of food. Some of the most popular mass-market cruise lines are Disney, Princess, Carnival, and _________________. Norwegian Cunard Holland America Windstar
Norwegian
Which company is recognized as the inventor of cruising? Royal Caribbean The Peninsula and Oriental Steam Navigation Company White Star Disney
The Peninsula and Oriental Steam Navigation Company
One of the most famous cruise ships of all time is the __________, which is one of three ships that White Star launched to compete against Cunard. Britannic Titanic Queen Elizabeth II (QEII) Olympic
Titanic
The captain is responsible for making all executive decisions on the ship, and most captains possess all of the following EXCEPT ___________. a diploma from a maritime training school a captain's license all required certifications from a maritime government body a degree in travel and tourism
a degree in travel and tourism
Much like a regular hotel, a cruise ship is staffed with a hotel manager, chief purser, and chief steward. Which of the positions below would NOT be found in a hotel? Food and beverage manager Executive housekeeper Head of security and loss prevention Captain
captain
The Royal Caribbean Cruise line offers two brands, Royal Caribbean International and _____________. Star Cruises Limited Celebrity Cruises Princess Cruises Cunard Cruise Line
celebrity cruises
Star Cruises, Limited is currently employing the __________ concept where passengers can dress how they wish and can eat when and where they like. adventure freestyle cruising a la carte over 18 only
freestyle cruising
Cruisers who choose an Eastern Mediterranean cruise are most likely interested in ______________. experiencing haute cuisine touring the wine country when the ship docks attending historical reenactments of historical battles history and the opportunity to experience different cultures
history and the opportunity to experience different cultures
These cruisers may spend three, four, or five months aboard different cruise ships each year. They are referred to as __________. perpetual cruisers temporary employees cruise critics world cruisers
perpetual cruisers
This type of cruise is unique to the United States and travels down the Mississippi River, allowing passengers to experience American folklore while sampling "real" American food. Regional Coastal Barge Steamboat
steamboat
This person is in charge of navigation and has officers reporting to them. Quartermaster The staff captain Captain Officer of the watch
the staff captain
A __________ cruise is usually designed for the elderly, who may have the leisure time and money needed for a cruise of this nature. perpetual river world Caribbean
world
These cruises can last from three to six months and are often considered the travel experience of a lifetime. Steam boat Coastal Semester at sea World
world
