Human relations management and behavioral science

What is good leadership in the behavioral science approach ?

Good leadership entails providing excellent communication and decision making.

Who was the father of the human relations movement and what was his occupation ?

Elton Mayo and he was an Australian psychologist

What is the importance of good leadership in an organization?

Employees will feel motivated by having leaders who can offer mentor-ship and direction

What are the Three key element of the Hawthorne study theory?

Work groups/teams , upward communication, good leadership

What is the Hawthorne effect?

attention from the study made employees feel a sense of importance and resulted in better productivity.

What is human relations movement?

focuses on and analyzes what motivates and cultivates people's achievements in the work environment.

Define Hawthorne Studies

studies conducted on workers at the Hawthorne plant of the Western Electric Company by Elton Mayo and Fritz Roethlisberger in the 1920s.

How does the use of teams contribute to better productivity in an organization?

the socialization of individuals provides motivation and productivity.

What is upward communication and why is it important ?

upward communication allows employees to give feedback or communication to upper management. This allows the employees to feel like they can be vocal and be an asset to the organization.