Human Resource Management - Chapters 9-16

Which of the following is one of the oldest and most common on-the-job development techniques? 1. Coaching 2. Outdoor experiences 3. Sabbaticals 4. Committee assignments

1. Coaching

Which of the following is a disadvantage of self-service? 1. It can overwhelm employees who are unsure of the technology or types of services offered 2. It is an expensive process to maintain 3. It does not provide links or access to retirement plan accounts 4. It allows employees to submit questions to HR staff members

1. It can overwhelm employees who are unsure of the technology or types of services offered

Which of the following statements best describes subjective measures? 1. They require a decision or "judgment-call" from evaluators 2. Different evaluators easily agree on the same score or rating 3. They can be observed directly 4. They take very little time and effort to determine

1. They require a decision or "judgment-call" from evaluators

The ___ established the National Labor Relations Board as an independent entity. 1. Wagner Act 2. Railway Labor Act 3. Taft-Hartley Act 4. Norris-LaGuardia Act

1. Wagner Act

Individual-centered career planning primarily focuses on ___. 1. a person's responsibility for a career 2. an organization's needs 3. just-in-time training and coaching 4. customized training programs that are based on the needs of organizations

1. a person's responsibility for a career

The practice of using fewer pay grades with much broader ranges than in traditional compensation systems is called ___. 1. broad banding 2. market banding 3. organizational banding 4. modern banding

1. broad banding

The "general duty" clause of the Occupational Safety and Health Act requires ___. 1. employers to provide safe and healthy working conditions, even in areas where OSHA standards have not been implemented 2. employers to inform their employees only about those safety and health standard that are established by OSHA 3. employers to provide lifelong health support to workers who take voluntary retirement 4. farmers having more than five but fewer than 10 employees to provide safe and healthy working conditions to their employees

1. employers to provide safe and health working conditions, even in areas where OSHA standards have not been implemented

The barrier that keeps women from progressing into top and senior management positions is called ___. 1. glass ceiling 2. dual-career ladder 3. individual-centered career planning approach 4. job rotation practice

1. glass ceiling

The ___ strategy reflects the overall market position where the organization sets its compensation levels. 1. quartile 2. box plot 3. violin plot 4. point factor

1. quartile

The ___ method of job evaluation is a simple system that places jobs in order, from highest to lowest, by their value to the organization. 1. ranking 2. classification 3. factor-comparison 4. point factor

1. ranking

In the context of executive benefits, health insurance is a ___. 1. regular benefit 2. supplemental benefit 3. deferred compensation 4. perquisite

1. regular benefit

One of the criticisms of OSHA is that ___. 1. smaller employers struggle with the complexity of complying with OSHA standards 2. OSHA has too many inspectors, which is viewed as a waste of tax dollars 3. smaller employees feel unfairly targeted for inspection 4. de minimum violation fines are too costly

1. smaller employers struggle with the complexity of complying with OSHA standards

Compensation linked directly to individual, team, or organizational performance is known as ___. 1. variable pay 2. base pay 3. wage 4. salary

1. variable pay

Unionized employees attempting to oust a union must obtain de-certification authorization cards signed by at least ___ of the employees in the bargaining unit before an election may be called. 1. 16% 2. 30% 3. 50% 4. 66%

2. 30%

___ is designed to capture evaluation of employee's different roles to provide richer feedback during evaluation. 1. Objective ratings 2. 360-degree feedback 3. Peer rating 4. Self-rating

2. 360-degree feedback

Which of the following is true about equity theory? 1. Employee's motivation is based on several linked concepts 2. Comparisons are personal and are based on individual perceptions and not necessarily facts 3. Emphasis is on the importance of finding valued rewards for employees 4. Individuals can restore equity by increasing inputs

2. Comparisons are personal and are based on individual perceptions and not necessarily facts

___ is the tendency to rate people relative to others rather than against performance standards. 1. Halo effect 2. Contrast error 3. Horns effect 4. Leniency error

2. Contrast error

Which of the following is the first step in the positive discipline approach? 1. Written documentation 2. Counseling 3. Praising the employee for positive behavior 4. Psychological evaluation

2. Counseling

Which of the following is a function of the HR unit in performance appraisals? 1. Hold informal performance appraisal and coaching sessions for all employees 2. Design and maintain an appraisal system 3. Prepare formal appraisal documents 4. Identify development areas for individual employees

2. Design and maintain an appraisal system

Which of the following is typically the first step in the unionization process? 1. Collective bargaining 2. Organizing campaign 3. Certification 4. Representation election

2. Organizing campaign

If an employee trips over a hose left out in an aisle, this would most likely be categorized as which type of violation or condition? 1. De minimus 2. Other-than-serious violation 3. Serious violation 4. Imminent danger

2. Other-than-serious violation

Which of the following is an illegal issue in bargaining? 1. Rest and lunch break rules 2. Preference for union members in hiring 3. Union security and dues check off 4. Discharge of employees

2. Preference for union members in hiring

If an employee is terminated because he/she refused to commit perjury, then the employee can sue the employer based on which of the following exceptions to employment-at-will? 1. Implied contract exception 2. Public policy exception 3. Good faith exception 4. Fair-dealing exception

2. Public policy exception

The ___ forbade unions from engaging in a series of unfair labor practices, much like the prohibitions on management behavior. 1. Wagner Act 2. Taft-Hartley Act 3. Railway Labor Act 4. Norris-LaGuardia Act

2. Taft-Hartley Act

Which of the following social events was most directly relevant to and influential in the development of U.S. labor laws? 1. The Civil War 2. The Great Depression 3. The Civil Rights Movement 4. The transition from a manufacturing economy to a service economy

2. The Great Depression

The Holland Interest Inventory test primarily: 1. determines the needs of a particular organization 2. determines preferences among vocational occupations 3. identifies a person's dominant values 4. rates the cognitive ability of a person

2. determines preferences among vocational occupations

A revision to the Family Medical Leave Act (FMLA) in 2009 regarding military service members and their families provides ___. 1. families of injured active military service members to take care-giving leave for up to 48 weeks to assist service members injured on active duty 2. families of injured active military service members to take care-giving leave for up to 26 weeks to assist service members injured on active duty 3. spouses and parents of injured active military service members to take care-giving leave for up to 48 weeks to assist service members injured on active duty 4. spouses and parents of injured active military service members to take care-giving leave for up to 26 weeks to assist service members injured on active duty

2. families of injured active military service members to take care-giving leave for up to 26 weeks to assist service members injured on active duty

Which of the following measures will reduce the risk of wasting time on training employees for a specialty that might become obsolete? 1. developing employees for a specialized job through simulation training 2. focusing on developing talent pools 3. allocating employees to specific vacancies 4. assigning high-potential individuals to specialized jobs without training

2. focusing on developing talent pools

"Employee of the month" incentives are classified as ___. 1. spot bonuses 2. recognition awards 3. merit-based raises 4. term awards

2. recognition awards

In the context of executive benefits, corporate-owned insurance on the life of the executive is a ___. 1. regular benefit 2. supplemental benefit 3. deferred compensation plan 4. golden parachute perquisite

2. supplemental benefit

Medical insurance is a ___. 1. tangible direct reward 2. tangible indirect reward 3. intangible direct reward 4. intangible indirect reward

2. tangible indirect reward

Employment-at-will is a common-law doctrine stating that employers have the right to hire, fire, demote, or promote whomever they choose, unless ___. 1. the employer is a federal government contractor 2. there is a law or contract to the contrary 3. the affected employee has seniority over other employees 4. the employee has better performance evaluations than another employee who was not terminated

2. there is a law or contract to the contrary

Although employers can utilize video surveillance to monitor employees, employers rarely have sufficient justification to install surveillance equipment in ___. 1. public parks 2. workers' restrooms 3. company parking lots 4. production areas

2. workers' restrooms

Jeffrey owns a restaurant chain and has decided to start a "pooled" tip system in which all servers put their tips received from customers into a common pool which is then split evenly between all servers, bussers, and kitchen staff. Which of the following outcomes is Jeffrey most likely to observe as a result of creating pooled tip system? 1. Increased competitiveness between servers, bussers, and staff members 2. Reduced cooperation between servers, bussers, and staff members 3. Increased team cohesion but increased free-riding and social loafing among some team members 4. Reduced customer satisfaction but increased restaurant sales

3. Increased team cohesion but increased free-riding and social loafing among some team members

Which of the following is a contract clause that helps unions in obtaining and retaining members, especially with all the mergers, downsizings, and job reductions taking place in many industrial, textile, and manufacturing firms? 1. Better environment guarantee 2. Lower work-hours guarantee 3. Job security guarantee 4. Additional wages guarantee

3. Job security guarantee

Which of the following is classified as insurance benefits? 1. Purchase discounts 2. Trade training 3. Long-term care 4. Stock purchase plan

3. Long-term care

Which of the following statements best describes performance-based compensation? 1. Pay raises are based solely on the length of service of an employee 2. Pay raises never result in perceived inequity in compensation 3. Pay raises are given based on employee accomplishments 4. Pay raises are always granted automatically to all employees at the same percentage levels

3. Pay raises are given based on employee accomplishments

When grading student papers, Professor Arthur tends to rate male students much more harshly and negatively than he does female students. Which of the following terms best describes this situation? 1. Contrast error 2. Halo effect 3. Rater bias 4. Sampling error

3. Rater bias

___ are specific guidelines that regulate and restrict the behavior of individuals, guide action, and typically allow no discretion in their application. 1. Rights 2. Responsibilities 3. Rules 4. Duties

3. Rules

Beatriz is the regional manager of sales for an agricultural supply company. She would like to create a results-based appraisal and rewards system for her employees. Which of the following factors should Beatriz utilize? 1. Teamwork ratings 2. Ethical behaviors 3. Sales volume 4. Positive attitude at work

3. Sales volume

___ is the harmful physical or psychological reaction that employees experience when they are subjected to excessive demands or expectations. 1. Wellness 2. Violence 3. Stress 4. Depression

3. Stress

In which of the following compensation scenarios are draws most necessary? 1. When salaries and incentives are high 2. When salaries and incentives are low 3. When salary is low and incentive high 4. When salary is high and incentive low

3. When salary is low and incentive high

In a security audit, HR staff conducts a comprehensive review of organizational security referred to as _____. 1. a knowledge audit 2. an incident analysis 3. a vulnerability analysis 4. a SWOT analysis

3. a vulnerability analysis

An authorization card is signed by employees to ___. 1. vote in favor of union representation in a certification election 2. list the number of employees that are part of the union 3. designate a union as their collective bargaining agent 4. formally agree to have membership fees

3. designate a union as their collective bargaining agent

Designing work settings and equipment and applying ergonomic principles are part of the _____ approach to effective safety management. 1. cultural 2. laissez faire 3. engineering 4. individual

3. engineering

The ___ occurs when a low rating on one characteristic leads to an overall low evaluation across other characteristics. 1. rater bias 2. recency effect 3. horns effect 4. contrast error

3. horns effect

The concept of ___ focuses on the question, "Was the decision-making method fair?" 1. arbitration 2. distributive justice 3. procedural justice 4. constructive discharge

3. procedural justice

The ___ view of careers primarily assumes individuals will drive their careers and define goals to fit their lives. 1. kaleidoscope 2. post-corporate 3. protean 4. career without boundaries

3. protean

Consistent payments made each period regardless of the number of hours worked is known as ___. 1. wages 2. benefits 3. salary 4. variable pay

3. salary

Terminated employees often sign ___ agreeing not to sue the employer in exchange for specified benefits. 1. non-compete agreements 2. non-solicitation of current employee waivers 3. separation agreements 4. intellectual property waivers

3. separation agreements

A ___ is an employee who is elected to serve as the first-line representative of unionized workers 1. business agent 2. business steward 3. union steward 4. first-time official

3. union steward

Which of the following is the most likely consequence if an organization ignores the warnings from previous OSHA violations which ultimately leads to the death of an employee? 1. The business will shut down permanently 2. The employers and all employees aware of the danger will be held responsible for any criminal or civil charges or lawsuits 3. Workers' compensation insurance will not pay for any costs or damages 4. A second citation will be issued along with a fine ranging from $5,000 to $70,000 per violation

4. A second citation will be issued along with a fine ranging from $5,000 to $70,000 per violation

Which of the following is a difference between a straight salary and a straight commission? 1. A straight commission has no additional salary incentive, while a straight salary has all compensation tied to the incentive 2. A straight commission is a pre-established compensation amount that does not vary from paycheck to paycheck, while a straight salary can vary each paycheck 3. A straight salary is not taxable under income tax, while a straight commission is taxable under income tax 4. A straight salary has no additional commission incentive, while a straight commission has all compensation tied to the incentive

4. A straight salary has no additional commission incentive, while a straight commission has all compensation tied to the incentive

Employees can help to limit which of the following security threats by using strong passwords and access codes for company computers and accounts? 1. Terrorism 2. OSHA fines 3. Workplace fatalities 4. Breach in privacy and security of HR data

4. Breach in privacy and security of HR data

Which of the following is a narrative method of performance appraisals? 1. Ranking 2. Forced distribution 3. Behavioral rating scale 4. Critical incident

4. Critical incident

Which of the following is not an appropriate tactic for controlling workers' compensation costs? 1. Light-duty or "restricted-duty" work options 2. Monitor workers' compensation claims and costs to check for errors and fraud 3. Return-to-work plans 4. Employer opt-out options (waivers from providing workers' compensation coverage)

4. Employer opt-out options (waivers from providing workers' compensation coverage)

Which of the given categories is exempt from the Occupational Safety and Health Act? 1. Commercial employers with less than 2 employees 2. Commercial employers with less than 10 employees 3. Farmers having any number of employees 4. Farmers having fewer than 10 employees

4. Farmers having fewer than 10 employees

Provisions of the ___ exclude supervisors from voting in union elections. 1. Railway Labor Act 2. Taft-Hartley Act 3. Landrum-Griffen Act 4. National Labor Relations Act

4. National Labor Relations Act

Which of the following is typically a responsibility of managers in grievance management? 1. Assist in designing the grievance procedure 2. Monitor trends in grievance rates for the organization 3. Discuss specifics with the grievance with union legal representatives 4. Operate within provisions of the grievance procedure

4. Operate within provisions of the grievance procedure

Which of the following factors is an example of "trait-based" information of an employee? 1. Customer satisfaction ratings 2. Cost reduction 3. Absenteeism 4. Personality characteristics

4. Personality characteristics

___ is the perceived fairness of the process and methods used to make decisions about employees. 1. Expectancy ratio 2. External equity 3. Distributive justice 4. Procedural justice

4. Procedural justice

Which of the following is classified as a benefit of financial services? 1. Trade training 2. Long-term care 3. Learning materials 4. Purchase discounts

4. Purchase discounts

The ___ of 1926 gave some employees the right to organize and bargain collectively through representatives of their own choosing. 1. Norris-LaGuardia Act 2. Taft-Hartley Act 3. Wagner Act 4. Railway Labor Act

4. Railway Labor Act

Which of the following is a qualifying event that causes a plan participant to lose group health benefits? 1. Transfer of an employee to another department within the organization 2. Transfer of an employee to another geographical location within the organization 3. Increase in overtime rates of an employee 4. Reduction in the work hours of an employee

4. Reduction in the work hours of an employee

Which of the following benefits is provided under the Social Security Act of 1935? 1. Adoption benefits 2. Bereavement leave 3. Public-service leave 4. Retirement benefits

4. Retirement benefits

Which of the following is an example of an off-site development approach? 1. Job rotation 2. Committee assignments 3. Coaching 4. Sabbaticals

4. Sabbaticals

Which of the following is a type of individual incentive plan? 1. Profit sharing 2. Employee stock plan 3. Risk sharing 4. Sales commission

4. Sales commission

Provisions of the ___ Act demands that boards do CEO succession planning. 1. Sherman Antitrust 2. Celler-Kefauver 3. Robinson-Patman 4. Sarbanes-Oxley

4. Sarbanes-Oxley

Which of the following is a legally required benefit mandated by laws and government regulations? 1. Adoption benefits 2. Severance pay 3. 401(k) plans 4. Workers' compensation

4. Workers' compensation

The difference between contractual rights and statutory rights is that contractual rights are based on ___, while statutory rights are based on ___. 1. state laws; a contract 2. federal laws; state laws 3. a contract with the federal government; laws passed by federal, state, or local governments 4. a contract with an employer; laws passed by federal, state, or local governments

4. a contract with an employer; laws passed by federal, state, or local governments

Tessa is a supervisor at a manufacturing plant. She created ___ incentive system to encourage cooperation and teamwork among employees in reducing the amount of scrap wasted in the manufacturing process. All individuals who meet minimum standard for satisfactory performance are eligible to receive the reward based on the amount of savings the team achieved from scrap reduction. 1. an employee stock ownership 2. a piece-rate 3. a commission 4. a gainsharing

4. a gainsharing

Indirect reward given to an employee or group of employees as part of membership in the organization is called ___. 1. wage 2. salary 3. variable pay 4. benefit

4. benefit

In the U.S., intellectual property rights give employers the right to ___. 1. terminate employees for negligence or poor performance 2. publicly disclose employee personnel records 3. require employees to pass fitness-for-duty tests prior to working 4. common-law copyright for works prepared by employees for the employer

4. common-law copyright for works prepared by employees for the employer

Performance standards that are ___ benefit both the organization and the employees. 1. ambiguous 2. easy to achieve 3. unstated 4. measurable

4. measurable

Many managers learn through mimicking or ___ the behaviors that they have observed from other managers. 1. ignoring 2. balancing 3. cutting 4. modeling

4. modeling

Some organizations attempt to resolve conflicts or disputes through internal review by employee _____ who are trained in conflict resolution and agree to keep information disclosed in the review confidential. 1. mock trial judges 2. compulsory arbitration panels 3. mediation juries 4. peer review panels and ombuds

4. peer review panels and ombuds

Child-care and elder-care benefits can produce significant savings, ___. 1. primarily because it prevents discrimination lawsuits 2. primarily because of increased employee turnover 3. primarily because they are tax-exempt 4. primarily because of decreased employee absenteeism

4. primarily because of decreased employee absenteeism

The individual characteristic which lets people follow careers they can "see" themselves in and avoid those that do not fit with their perceptions of their talents, motives, and values is called ___. 1. self-parody 2. self-deprecation 3. self-deportation 4. self-image

4. self-image

Awards recognizing the tenure of an employee with the organization are called ___. 1. recognition awards 2. performance awards 3. quality certificates 4. service awards

4. service awards

Executive salaries need to be reviewed by ___ to ensure that their organizations are competitive. 1. the CEO 2. all the employees 3. all the shareholders 4. the boards of directors

4. the boards of directors

The Employee Polygraph Protection Act prohibits ___. 1. any and all use of polygraphs in employment settings 2. pencil and paper integrity tests in most employment settings 3. polygraph testing in employee selection for most jobs 4. the use of polygraphs for investigating alleged criminal activities by employees

4. the use of polygraphs for investigating alleged criminal activities by employees

Organizations are increasingly investing in ___ which might include smoking cessation programs, weight-loss incentives, and free preventative flu shots for employees and their families. 1. mandatory OSHA programs 2. workers' compensation plans 3. health and safety audits 4. wellness programs

4. wellness programs

Employee referral bonuses can be classified as ___. 1. "other" bonuses 2. term bonuses 3. "spot" bonuses 4. severance bonuses

1. "other" bonuses

Which of the following examples is most consistent with a straight commission system? 1. A sales representative receives a percentage of the value of the sales the person has made 2. A sales representative receives a fixed percentage irrespective of the value of sales the person has made 3. A sales representative receives a percentage of the total value of sales made by the organization 4. A sales representative receives a percentage of the total value of sales made by the person's team

1. A sales representative receives a percentage of the value of the sales the person has made

Which of the following is typically a responsibility of the HR unit in grievance management? 1. Assist in designing the grievance procedure 2. File documentation with the National Labor Relations Board 3. Record evidence of the grievance in the employee's personnel file 4. Provide arbitration services for both parties

1. Assist in designing the grievance procedure

Which of the following is classified as a permissive issue in bargaining? 1. Benefits for retired employees 2. Vacations and time off 3. Safety rules 4. Profit-sharing plans

1. Benefits for retired employees

Which of the following scenarios would be most likely described as including a "golden parachute"? 1. Bonita is a bank executive who is offered a generous severance package 2. Theo is a construction employee who receives workers' compensation insurance benefits after being injured on the job 3. Paul is able to get advanced payment during times when his commissions are low 4. Ginger is a temporary worker who is offered a full-time position in the organization where she has been working on a temporary basis for the last 2 months

1. Bonita is a bank executive who is offered a generous severance package

Which of the following is a criticism of common executive compensation? 1. CEOs tend to have too much power in influencing their own pay as a group through their common role on governing boards of other companies 2. A competitive market for executives drives compensation package increases 3. Executives tend to be under-compensated relative to the value they bring to their organizations 4. A stagnant market for executives reduces the growth of compensation packages

1. CEOs tend to have too much power in influencing their own pay as a group through their common role on governing boards of other companies

What is the process of applying performance standards uniformly across an organization known as? 1. Calibrating 2. Coordinating 3. Reorganizing 4. Refining

1. Calibrating

The ___ is one of the fastest methods for appraising performance and requires a manager to mark an employee's level of performance on a specific form divided into groups of performance. 1. Category scaling method 2. Graphic rating scale 3. Behavioral anchored rating 4. Ranking

1. Category scaling method

The _____ requires employers to keep personnel records up-to-date and to keep only the details that are needed. 1. Data Protection Act 2. Sarbanes-Oxley Act 3. Dodd-Frank Wall Street Reform and Consumer Protection Act 4. U.S.A. PATRIOT Act

1. Data Protection Act

___ is based on perceived fairness in the allocation of outcomes. 1. Distributive justice 2. Procedural justice 3. Arbitration 4. Due process

1. Distributive justice

Which of the following statements supports the argument that a dollar spent in employee benefits is worth much more to an employee than a dollar spent in wages? 1. Employee benefits aren't considered as income and hence aren't taxed by the government 2. Employee benefits are intangible rewards that are valued very highly by employees 3. Employee rewards cover all aspects of health care that could have been ignored by the employee 4. Employee benefits are consistent across the globe; hence employees do not have to change plans if they move to another country

1. Employee benefits aren't considered as income and hence aren't taxed by the government

Which of the following policies regarding holiday pay is commonly used by employers as an abuse-control measure? 1. Employers require employees to work the last scheduled day before a holiday and the first scheduled workday after a holiday 2. Employees must inform their employers in writing at least four week prior to the commencement of their holiday 3. Employees must not have taken any other holiday during that particular financial year 4. Employees must inform their employers in writing at least three months prior to the commencement of their holiday

1. Employers require employees to work the last scheduled day before a holiday and the first scheduled workday after a holiday

Which of the following statements best describes the primary purpose of a successful performance management system? 1. Evaluating and providing feedback to employees about their performance so that performance improves over time 2. Reducing the cost of training and development intensifies 3. Reducing the amount of time managers spend communicating with employees 4. Conducting assessments of the most effective compensation levels and types of employee motivation

1. Evaluating and providing feedback to employees about their performance so that performance improves over time

Which of the following is an indication that group/team incentives may not work? 1. Free riders are a common occurrence and are not addressed by managers 2. Management wants teamwork 3. The reward system is seen as fair 4. Employees have input into incentive design

1. Free riders are a common occurrence and are not addressed by managers

Which of the following is a type of group/team incentive plan? 1. Gain-sharing plan 2. Profit-sharing plan 3. Executive stock option 4. Sales commission

1. Gain-sharing plan

Some firms use _____ which requires employees to sign a pre-employment agreement stating that all disputes will be submitted to a process that uses a neutral third party to make a binding decision. 1. compulsory arbitration 2. meditation 3. judicial intervention 4. a formal grievance procedure

1. compulsory arbitration

Which of the following statements best describes a craft union? 1. In a craft union, members do one type of work, often using specialized skills and training 2. In a craft union, members do many types of work that require no skill or formal training 3. In a craft union, members do one type of work but it is always unskilled or low-skill work 4. In a craft union, supervisors and employees are represented under the same contract

1. In a craft union, members do one type of work, often using specialized skills and training

Which of the following is a strategy used most frequently by employers in controlling health care benefits costs? 1. Increasing deductibles and copayments 2. Decreasing health preventative and wellness efforts 3. Switching away from consumer-driven health plans 4. Avoiding managed care

1. Increasing deductibles and copayments

Which of the following is true about hiring individuals who are already developed for a particular job? 1. It can prove to be a costly strategy 2. It leaves the company with limited scope to secure new knowledge 3. It is suitable for all kinds of work environments 4. It eliminates the risks associated with hiring unproven employees

1. It can prove to be a costly strategy

In the context of compensation strategies, which of the following is true about lag-the-market strategies? 1. It involves paying below market levels 2. It involves paying on par with market levels 3. It involves paying above market levels 4. It has its own pay structure irrespective of market scenario

1. It involves paying below market levels

Which of the following descriptions best fits the definition of a "jurisdictional" strike? 1. Jurisdictional strikes occur when members of one union walk out to force the employer to assign work to them instead of to members of another union 2. Jurisdictional strikes happens when the parties fail to reach an agreement during collective bargaining. 3. Jurisdictional strikes occur when union members leave their jobs over what they feel are illegal employer actions 4. Jurisdictional strikes occur during the life of the collective-bargaining agreement without approval of union leadership and violate a no-strike clause in a labor contract

1. Jurisdictional strikes occur when members of one union walk out to force the employer to assign work to them instead of to members of another union

Which of the following career views primarily refers to building a career by focusing on important employment factors such as authenticity, work-life balance, and challenge? 1. Kaleidoscope career 2. Post-corporate career 3. Protean career 4. Career without boundaries

1. Kaleidoscope career

Managers at a call center practice ___, which is a performance appraisal method in which the managers and employees jointly set performance goals, action plans for achieving the goals, and then measure and evaluate goal progress. 1. Management by Objectives (MBO) 2. Rank and Yank 3. Gamification 4. Critical Incidents Accountability

1. Management by Objectives (MBO)

Which of the following scenarios is based on the entitlement philosophy? 1. Pay and raises based on the length of service 2. No raises for poor-performing employees 3. Market-adjusted pay scales 4. Industry comparisons of total rewards

1. Pay and raises based on the length of service

Which of the following actions is most directly related to the developmental role of managers in the performance appraisal of their employees? 1. Review appraisals with employees 2. Reprimand poor-performing employees 3. Allow employees to learn from their own mistakes 4. Keep written records of employee performance

1. Review appraisals with employees

1. Which of the following laws provides protection for whistleblowers in corporate settings? 1. Sarbanes-Oxley Act 2. U.S.A. PATRIOT Act 3. Data Protection Act 4. Fair and Accurate Credit Transactions Act

1. Sarbanes-Oxley Act

Employers can choose to replace workers in which of the following circumstances? 1. Striking workers in an economic strike 2. Striking workers in an unfair labor practice 3. Workers who openly discuss their desire to unionize 4. Workers who vote in favor of the union

1. Striking workers in an economic strike

Which of the following is not one of the conditions for refusing work because of safety concerns? 1. The employee must file a complaint with OSHA 2. The employee's fear is objectively reasonable 3. The employee has tried to have the dangerous condition corrected 4. Using normal procedures to solve the problem has not worked

1. The employee must file a complaint with OSHA

Which of the following statements most accurately reflects employer-required benefits that must be provided under the Family Medical Leave Act (FMLA)? 1. The law requires that employers allow eligible employees to take a maximum of 12 weeks of unpaid, job protected leave during a 12-month period under certain situations. 2. The law requires that employers allow eligible employees to take a maximum of 24 weeks of unpaid, job protected leave during a 12-month period under certain situations. 3. The law requires that employers allow eligible employees to take a maximum of 12 weeks of paid, job protected leave during a 12-month period under any situation. 4. The law requires that employers allow eligible employees to take a maximum of 24 weeks of paid, job protected leave during a 12-month period under any situation.

1. The law requires that employers allow eligible employees to take a maximum of 12 weeks of unpaid, job protected leave during a 12-month period under certain situations.

Which of the following is a difference between social security and Medicare? 1. Unlike the taxes paid on social security, there is no earnings limit on Medicare contributions 2. Unlike Medicare, there is no earnings limit on the taxes paid on social security contributions 3. Unlike Medicare, social security is a legally required benefit 4. Unlike social security, Medicare is a legally required benefit

1. Unlike the taxes paid on social security, there is no earnings limit on Medicare contributions

Under workers' compensation laws, employers ___. 1. contribute to an insurance fund that compensates employees for injuries received while on the job 2. contribute to an insurance fund that compensates employees who are wrongfully terminated 3. contribute to a fund that provides lifelong support to workers who take voluntary retirement 4. contribute to a fund that provides lifelong support to workers who act as whistle-blowers

1. contribute to an insurance fund that compensates employees for injuries received while on the job

If a state's minimum wage is higher than the federal minimum wage, ___. 1. employers must pay whichever wage is higher 2. employers must pay whichever wage is lower 3. employers must pay the average of both the state and federal minimum wage 4. employers can choose between the state or federal minimum wage

1. employers must pay whichever wage is higher

A 1996 federal law helps employers protect trade secrets by ___. 1. making trade secret theft a federal crime punishable by fines up to $5 million and 15 years in jail 2. providing email monitoring software and technology to public and non-profit organizations 3. eliminating trademarks, patents, and other forms of intellectual property rights 4. conducting regular security audits of organizations

1. making trade secret theft a federal crime punishable by fines up to $5 million and 15 years in jail

To be covered by the Occupational Safety and Health Act, employers must have ___. 1. one or more employees 2. five or more employees 3. ten or more employees 4. twenty or more employees

1. one or more employees

Succession planning primarily aims at: 1. preparing for the inevitable movements of personnel that creates holes in the hierarchy that need to be filled by other qualified individuals 2. forming a formal association of workers that promotes the interests of its members through collective action 3. preventing individuals who leave an organization from working with an employer in the same line of business for a specified period of time 4. regulating instances of termination of an individual's employment for reasons that are illegal or improper

1. preparing for the inevitable movements of personnel that creates holes in the hierarchy that need to be filled by other qualified individuals

Although a relatively rare perk, almost 25% of companies on Fortune's "Best Companies to Work For" list offer employees fully paid ___ to take extended time off work for development-related activities, volunteer work, or simply for rejuvenation. 1. sabbaticals 2. constructive compensation 3. bereavement leave 4. phased vacation

1. sabbaticals

Which of the following statements best describes benefits that employers must provide under workers' compensation? 1. Cash benefits, medical care, and rehabilitation services to employees for injuries or illnesses occurring on or off the job 2. Cash benefits, medical care, and rehabilitation services to employees for injuries or illnesses occurring within the scope of their employment 3. Legal fees for employees who wish to file lawsuits against the employer for dangerous work conditions 4. Complete salary/wage replacement for an employee injured in the workplace who is no longer able to work because of the injury

2. Cash benefits, medical care, and rehabilitation services to employees for injuries or illnesses occurring within the scope of their employment

___ is the last step in the unionization process whereby representatives of management and workers negotiate. 1. Organizing campaign 2. Collective bargaining 3. Representation election 4. Certification

2. Collective bargaining

Which of the following is an administrative use of appraisal that impacts managers and employees the most? 1. Writing job descriptions 2. Determining pay adjustments 3. Designing employee leave policy 4. Facilitating two-way communication

2. Determining pay adjustments

Which of the following is typically the first step in a grievance procedure? 1. Arbitration by impartial third party 2. Discussion of written grievance between employee, union steward, and supervisor 3. Meeting between union's legal counsel and supervisor's manager 4. Meeting between committee of union officers and company managers

2. Discussion of written grievance between employee, union steward, and supervisor

Johann notices several unusual signs and behaviors from one of his long-time employees and is concerned that this individual might be dealing with a serious issue like depression, substance abuse, or an abusive partner. Which of the following would be the best resource to which Johann might direct his employee? 1. Anger management training 2. Employee Assistance Program 3. Internal Security Personnel 4. Department of Homeland Security

2. Employee Assistance Program

Which of the following is a type of organizational incentive plan? 1. Quality improvement 2. Employee stock plan 3. Piece-rate system 4. Gainsharing

2. Employee stock plan

Which of the following is a disadvantage of the flexible benefit plan? 1. Flexible benefit plans are heavily taxed as income 2. Employees may choose inappropriate benefits package 3. Employers do not get any tax benefits on flexible benefit plans 4. These plans typically fail to meet the individual needs of different employees

2. Employees may choose inappropriate benefits package

Which of the following is not an offense leading to immediate termination of employment? 1. Theft 2. Failure to call in when absent from work 3. Illicit drug use at work 4. Physically assaulting another employee

2. Failure to call in when absent from work

Which of the following is an advantage typically associated with the practice of hiring individuals who are already developed for a particular job? 1. It is highly cost-effective for a company 2. It allows a company to tap into new knowledge 3. It eliminates all the risks associated with hiring unproven employees 4. It maximizes returns from the company's training investments

2. It allows a company to tap into new knowledge

Under the ___, unions are required to establish bylaws, make financial reports, and provide union members with a bill of rights. 1. Taft-Hartley Act 2. Noris-LaGuardia Act 3. Civil Service Reform Act 4. Landrum-Griffin Act

4. Landrum-Griffen Act

In the context of compensation strategies, which of the following is true about match-the-market strategies? 1. It involves paying below market levels 2. It involves paying on par with market levels 3. It involves paying above market levels 4. It has its own pay structure irrespective of market scenario

2. It involves paying on par with market levels

Which of the following is an example of a job-site development approach? 1. Outdoor training 2. Job rotation 3. Seminars 4. Sabbaticals

2. Job rotation

___ is the use of pay data to identify the relative value of jobs based on what other employers pay for similar jobs. 1. Point factor method 2. Market pricing 3. Internal pricing 4. Ranking method

2. Market pricing

___ bar former employees from soliciting business from former customers and clients for a specified period of time. 1. Intellectual property agreements 2. Non-piracy agreements 3. Trade secret agreements 4. Non-solicitation of current employees

2. Non-piracy agreements

Which of the following is typically a part of the individual approach to effective safety management? 1. Designing safe jobs 2. Providing employee safety training 3. Coordinating accident investigations 4. Creating safety culture

2. Providing employee safety training

Which of the following incentives indicates the company stock shares will be paid as a grant of shares to individuals, usually linked to achieving specific performance criteria? 1. Phantom stock 2. Restricted stock option 3. Employee ownership plan 4. Golden parachute

2. Restricted stock option

Which of the following statements best describes a performance-driven organizational culture? 1. Adequate performance and stability dominate an organization 2. Results and contributions dominate an organization 3. Employee performance doesn't affect compensation and development 4. Employee rewards are uniform across the departments of an organization

2. Results and contributions dominate an organization

Which of the following situational factors is the best indication that group/team incentives may work in that particular situation? 1. The employees have widely different levels of ability and effort, with some employees clearly performing at very outstanding levels and some employees who are not able or not willing to perform adequately 2. Successful completion of work tasks being performed requires the coordination and cooperation between different employees 3. Management sees little value in teamwork 4. The employees are represented by a union which favors pre-established pay rates based on job level and employee tenure

2. Successful completion of work tasks being performed requires the coordination and cooperation between different employees

___ limits the amount of wages that can be garnished and also restricts the right of employers to terminate employees whose pay is subject to a single garnishment order. 1. The Fair Pay Act 2. The Consumer Credit Protection Act 3. The Equal Pay Act 4. The Bennett Amendment Act

2. The Consumer Credit Protection Act

Which of the following best describes a sabbatical? 1. The punitive actions taken by employers against individuals who exercise their legal rights 2. The act of taking time off a regular job to develop and rejuvenate oneself 3. The act of determining preferences among vocational occupations 4. The act of preventing women from progressing into top and senior positions

2. The act of taking time off a regular job to develop and rejuvenate oneself

Which of the following statements best reflects the primary difference between defined benefits and defined contribution retirement plans? 1. In the defined benefit plan the benefit is not guaranteed; in the defined contribution plan the benefit is guaranteed by Pension Benefit Guaranty Corporation. 2. The amount of benefit paid at retirement is pre-determined in the defined benefit plan; the amount of benefit at retirement is determined on the basis of investment performance in the defined contribution plan. 3. The investment risk is borne by the employee in the defined benefit plan; the investment risk is borne by the employer in the defined contribution plan. 4. The amount of contribution is defined by employee participation level, company match, and investment performance in the defined benefit plan; the amount of contribution changes on the basis of actuarial assumption in the defined contribution plan.

2. The amount of benefit paid at retirement is pre-determined in the defined benefit plan; the amount of benefit at retirement is determined on the basis of investment performance in the defined contribution plan.

Which of the following is an advantage of the employee stock ownership plans? 1. Employee earnings from the rise in the value of the stock are tax-exempt 2. They motivate employees to be more productive and focus on organizational performance 3. They guarantee the employees a safety net during a financial downturn 4. They create healthy competition between the employees in the firm

2. They motivate employees to be more productive and focus on organizational performance

Which of the following is a benefit of educational assistance? 1. Home-buying assistance 2. Trade training 3. Purchase discounts 4. Discount club membership

2. Trade training

The "notification and posters" clause of the Occupational Safety and Health Act requires ___. 1. employers to provide safe and healthy working conditions, even in areas where OSHA standards have not been implemented 2. employers to inform their employees about those safety and health standards that are established by OSHA 3. employers to provide lifelong support to workers taking voluntary retirement 4. farmers having more than five but fewer than 10 employees to provide safe and healthy working conditions

2. employers to inform their employees about those safety and health standards that are established by OSHA

"High-pos" stands for ___. 1. high paying jobs 2. high potential individuals 3. hypothetical competency models 4. high-potential target market of an organization

2. high potential individuals

Questions such as, "Was the employer's rule reasonable?" and "Was there evidence of guilt?" are _____. 1. due diligence requirements 2. just cause determinants 3. distributive justice considerations 4. procedural justice determinants

2. just cause determinants

Nina works in a large HR Department for a Fortune 500 company. She is in charge of employee safety and wellness programs and compliance. In this role, Nina is likely to be involved in performing all of the following tasks except ______. 1. keeping track of safety training compliance requirements 2. monitoring the health and safety of employees on a daily basis 3. investigating accidents 4. monitoring the workplace for security problems

2. monitoring the health and safety of employees on a daily basis

The three components of disaster planning are _____. 1. cultural analysis, security audit, and compliance 2. organizational assessment, human impact planning, and disaster training 3. installing monitoring technology, establish baseline, and eliminate threats 4. disaster training, after-action review, aligning organizational outcomes

2. organizational assessment, human impact planning, and disaster training

The increase use of cost-savings plans for employer-provided health insurance means that ___. 1. the federal government pays for more of employee benefits 2. the employees pay for more of their benefits 3. the employer pays for all benefits 4. the state government and federal government pay half of the benefit cost

2. the employees pay for more of their benefits

Anna is a member of her company's ______. This group includes security personnel, managers, HR, and employees like Anna who are in charge of conducting analyses and responding to employee threats. 1. OSHA internal audit team 2. violence response team 3. terror management work force 4. first aid medic network

2. violence response team

The child labor provisions of the FLSA sets the minimum age of employment for hazardous occupations at ___ years. 1. 14 2. 16 3. 18 4. 20

3. 18

Approximately what percentage of U.S. employer compensation costs go towards benefits (both legally required and optional)? 1. 5-10% 2. 15-25% 3. 30-35% 4. 45-50%

3. 30-35%

Which of the following is a benefit offered voluntarily by employers? 1. Social security 2. Military leave service 3. 401(k) plans 4. FMLA provisions

3. 401(k) plans

___ is an arrangement that requires individuals to join the union, usually 30-60 days after being hired. 1. A closed shop 2. An agency shop 3. A union shop 4. A maintenance-of-membership shop

3. A union shop

Which of the following scenarios is most consistent with an "entitlement approach" to performance management? 1. Employees receive annual performance evaluations which are tied to whether they receive a merit increase, and if so, how much of an increase 2. Sales employees' compensation includes commissions based on monthly sales 3. All the factory employees in a unionized company receive an annual 2% cost-of-living pay increase 4. Employees on a factory assembly line are paid by a "piece-rate" system based on the quantity of units they assemble

3. All the factory employees in a unionized company receive an annual 2% cost-of-living pay increase

Which of the following is a comparative method of performance appraisals? 1. Critical incident 2. Graphic rating scale 3. Forced distribution 4. Behavioral rating scale

3. Forced distribution

The Privacy Act of 1974 includes provisions affecting ___. 1. HR record-keeping systems for all U.S. employers 2. union contracts for private employers 3. HR record-keeping systems for federal agencies and organizations supplying services to the federal government 4. union contracts for federal agencies and organizations supplying services to the federal government

3. HR record-keeping systems for federal agencies and organizations supplying services to the federal government

1. In the context of the Data Protection Act, which of the following is a guideline regarding employer access and storage of employee records? 1. Provide open and transparent access to records for all individuals 2. Require government employees to receive annual training on data security 3. Inform employees about which types of data are retained 4. Retain employee records of outdated data

3. Inform employees about which types of data are retained

In the context of compensation strategies, which of the following is true about lead-the-market strategy? 1. It involves paying below market levels 2. It involves paying on par with market levels 3. It involves paying above market levels 4. It has its own pay structure irrespective of market scenario

3. It involves paying above market levels

Which of the following statements best describes the term "experience rate" system for determining an employer's unemployment tax rate? 1. It is the total number of claims filed by all employees in the organization 2. It is the number of workers who leave the organization within the last year 3. It is the number of claims filed by workers who leave the organization 4. It is the number of claims filed by workers who are still working with the organization

3. It is the number of claims filed by workers who leave the organization

Which of the following statements is true of systematic appraisal? 1. Each individual manager is allowed discretion in whether, when, and how, he or she conducts performance appraisals for employees 2. It tends to occur at spontaneous and irregular time intervals 3. It is typically used when the contact between a manager and an employee is formal 4. It is a rarely used approach to appraisals in most organizations

3. It is typically used when the contact between a manager and an employee is formal

Which of the following statements best describes a differential piece-rate system? 1. It pays employees one piece-rate for units up to a standard output and a lower piece-rate wage for units produced over the standard 2. It pays employees a constant rate irrespective of the number of units produced 3. It pays employees one piece-rate for units up to a standard output and a higher piece-rate wage for units produced over the standard 4. It pays employees a fixed rate which is determined by the number of units sold in the market

3. It pays employees one piece-rate for units up to a standard output and a higher piece-rate wage for units produced over the standard

Which of the following best describes repatriation? 1. It refers to the practice of preventing women from progressing into top and senior positions 2. It refers to the act of taking time off a regular job to develop and rejuvenate oneself 3. It refers to the process of planning, training, and reassignment of employees back to their home countries 4. It refers to the situation where women employees get back to work part-time after availing a leave of absence and then gradually get back to full-time schedules

3. It refers to the process of planning, training, and reassignment of employees back to their home countries

Which of the following scenarios is based on the pay-for-performance philosophy? 1. Across-the-board raises 2. Pay scales increased annually 3. No raises for length of service or job tenure 4. Holiday bonuses given to all employees

3. No raises for length of service or job tenure

___ is the grouping of individual jobs having approximately the same job worth. 1. Pay scale 2. Pay range 3. Pay grade 4. Median pay

3. Pay grade

Jian Ma would like to evaluate his employees using behavior-based information as opposed to trait-based or results-based information. Which of the following factors should Jian include in his evaluation? 1. Units produced per day 2. Monthly sales volume 3. Professional and effective communication 4. Creativity

3. Professional and effective communication

Evelyn is the compensation manager within the HR department of a Fortune 500 corporation. The company is re-evaluating the incentive plans offered to employees and wants to make sure that individual employees see a clear linkage between how their own performance relates to their own compensation. In recommending an incentive plan that is consistent with this objective, Evelyn can probably recommend all but which of the following options? 1. Sales commission 2. Spot bonuses 3. Profit sharing 4. Piece-rate plans

3. Profit sharing

Which of the following descriptions best fits the definition of an individual's career? 1. The degree of fit between Marla's KSAs and the KSAs needed in her job 2. Greg's summer internship before his senior year of college leads to a job offer with the company 3. Ying's first job was as a reporter for a small town newspaper, followed by years of freelancing work for magazines and then as a journalist for the Washington Post 4. Eliza started a small catering business after graduating from college

3. Ying's first job was as a reporter for a small town newspaper, followed by years of freelancing work for magazines and then as a journalist for the Washington Post

The Occupational Safety and Health Revision Commission (OSHRC) was established to ___. 1. conduct research and develop standards 2. review and revise federal health and safety laws 3. address disputes between OSHA and employers cited by OSHA inspectors 4. study and integrate OSHA requirements with ADA and FLSA requirements

3. address disputes between OSHA and employers cited by OSHA inspectors

The host-country-based approach to international compensation for expatriates ___. 1. results in higher employer costs and more administrative complexity than other plans 2. is the most commonly used approach to international compensation 3. compensates the expatriate at the same level as workers from the country where the expatriate is located 4. maintains an expatriate's standard of living in the home country

3. compensates the expatriate at the same level as workers from the country where the expatriate is located

Adoption benefits most often include ___. 1. long-term care and disability insurance 2. financial planning and life insurance 3. financial assistance and paid time off 4. home-buying assistance and life insurance

3. financial assistance and paid time off

This term is used to describe the career of women in which they focus much effort on their job before children arrive, step off the career track when children are young, and go back to career-focused jobs that allow flexibility when they are older is called ___. 1. nepotism 2. repatriation 3. sequencing 4. glass ceiling

3. sequencing

Incentives like merchandise and gift certificates are most frequently used as ___. 1. intangible awards for performance 2. intangible awards for employee loyalty and tenure 3. tangible awards for performance 4. tangible awards for company stock performance

3. tangible awards for performance

The Fair and Accurate Credit Transactions (FACT) Act allows employers to hire outside investigators___. 1. without obtaining any permission, as long as they keep all information acquired confidential 2. without obtaining any permission, as long as they provide reasonable advance notice to affected individuals 3. without first notifying the individuals under investigation or getting their permission 4. only when they notify individuals under investigation and obtain their permission

3. without first notifying the individuals under investigation or getting their permission

Samantha wants to emphasize the developmental-purpose of the performance appraisal process within her team of employees. One of her employees, Jacob, has not been performing well. Which of the following responses would be most appropriate for Samantha in handling the situation with Jacob? 1. Demote Jacob to another job in the company where he can be more successful 2. Initiate the company disciplinary process beginning with a formal report put in Jacob's personnel file 3. Reduce Jacob's pay until his performance improves 4. Coach Jacob by setting performance goals and creating action plans for improvement

4. Coach Jacob by setting performance goals and creating action plans for improvement

Which of the following is true about expectancy theory? 1. Individuals judge fairness in compensation by comparing their inputs and outcomes with that of others 2. Comparisons are personal and are based on individual perceptions and not necessarily facts 3. Employees may compare themselves to the wrong peer group 4. Employee's motivation is based on several linked concepts

4. Employee's motivation is based on several linked concepts

Which of the following is a factor driving up the cost of healthcare in the U.S.? 1. Decreasing retiree population 2. Younger workforce 3. Reduction in percentage of population that is obese or overweight 4. Generous retirement plans

4. Generous retirement plans

Which of the following is an advantage of employees rating managers? 1. Managers focus on being nice to their employees 2. It is quite useful in identifying competent employees 3. It makes employees more responsive to their managers 4. It helps in the career development efforts of managers

4. It helps in the career development efforts of managers

The Dodd-Frank Act requires which of the following actions with regard to executive compensation? 1. Public corporations must set executive compensation according to shareholder recommendations 2. Publicly listed companies must equalize the differences between salaries and incentives for executives 3. Public companies must keep their executive compensation within a specified range 4. Publicly listed companies must disclose executive compensation to shareholders and allow shareholders to vote on whether they perceive the compensation is fair

4. Publicly listed companies must disclose executive compensation to shareholders and allow shareholders to vote on whether they perceive the compensation is fair

Which of the following development approaches is most likely to occur within the context of a mentoring relationship? 1. Sabbaticals 2. Committee assignments 3. Coaching 4. Seminars

4. Seminars

___ essentially treats each paycheck as a new act of discrimination. 1. The Equal Pay Act 2. The Bennett Amendment Act 3. The Consumer Credit Protection Act 4. The Fair Pay Act

4. The Fair Pay Act

Which of the following statements best reflects the evolution of the three-legged stool of retirement income from the traditional to the modern approach? 1. The modern approach focuses only on social security while the traditional approach focused only on retiree savings 2. The modern approach focuses on retiree savings while the traditional approach focused only on social security 3. The modern approach follows the employer-funded pension plan while the traditional approach followed the employer-funded pension plan 4. The modern approach follows the employee-funded pension plan while the traditional approach followed the employer-funded pension plan

4. The modern approach follows the employee-funded pension plan while the traditional approach followed the employer-funded pension plan

Which of the following descriptions best fits the definition of a "wildcat" strike? 1. Wildcat strikes happen when the parties fail to reach an agreement during collective bargaining 2. Wildcat strikes occur when union members leave their jobs over what they feel are illegal 3. Wildcat strikes are violent and out of control 4. Wildcat strikes occur during the life of the collective-bargaining agreement without approval of union leadership and violate a no-strike clause in a labor contract

4. Wildcat strikes occur during the life of the collective-bargaining agreement without approval of union leadership and violate a no-strike clause in a labor contract

Which of the following is classified as a mandatory issues in bargaining? 1. Demanding a closed-shop provision in the contract 2. Product discounts for retirees 3. Performance bonds 4. Work schedules

4. Work schedules

The ___ view of careers typically sees a manager as having many possible trajectories for a career, and many are across organizational limits. 1. post-corporate 2. kaleidoscope 3. protean 4. career without boundaries

4. career without boundaries

Some companies maintain libraries of ___ which create a clear path for talent planning and the needed KSAs for key jobs. 1. personality profiles 2. career kaleidoscopes 3. succession charts 4. competency models

4. competency models

Employment contracts are formal agreements outlining the details of employment and their prevalence and use has ___ over time. 1. decreased 2. stabilized 3. remained consistent 4. increased

4. increased

In the case of employment contracts, current U.S. federal law (passed in 1996) gives employers the legal right to protect their ___. 1. facilities and equipment 2. software and hardware 3. accounts and financial deals 4. intellectual property and trade secrets

4. intellectual property and trade secrets

The overall objective of the home-country based approach to international compensation for expatriates is to ___. 1. maintain the expatriate's standard of living in the host country 2. compensate the expatriate at the same level as workers from the home country 3. compensate the expatriate at the same level as workers from the host country 4. maintain the expatriate's standard of living in the home country

4. maintain the expatriate's standard of living in the home country

Lilian is the supervisor of a construction crew. Today, one of her crew members fell from scaffolding on the second-story of a building. What is the first thing Lilian should do according to "best practices" in accident management and investigation? 1. interview employees and witnesses 2. review the scene of the accident 3. call workers' compensation insurance carrier and prepare a report 4. provide emergency response aid to the worker and secure the accident site to prevent further injury

4. provide emergency response aid to the worker and secure the accident site to prevent further injury

A ___ is an incumbent who is paid above the range set for a job. 1. green-circled employee 2. blue-circled employee 3. yellow-circled employee 4. red-circled employee

4. red-circled employee

Under the Taft-Hartley Act, unions are prohibited from all of the following actions except ___. 1. charging members excessive membership fees 2. avoiding or refusing to engage in good-faith negotiations with employers 3. threatening and coercing employees who do not wish to join the union 4. requiring employees who do not join the union to pay fees associated with union membership

4. requiring employees who do not join the union to pay fees associated with union membership

One problem related to the Americans with Disabilities Act that may result from requiring injured employees to perform "light duty" work is that ___. 1. injured employees must not be required to perform work of any kind 2. the Americans with Disabilities Act does not support this practice 3. the employer is required to create a customized position for that employee 4. the light-duty work may undercut the essential functions of the job

4. the light-duty work may undercut the essential functions of the job