IDG2009 Kommunikasjon - Quiz Spørsmål

You are looking for signs as to whether a culture is low context. Which of the following would be an obvious indicator of that fact?

Use of the word "no"

Human communication is the process of

creating meaning through symbolic interaction

Which of the following statements would researchers classify as being the most powerfully expressed?

"I have a question"

Language use can reflect a speaker's willingness to take responsibility for his or her statements. Which of the following categories of statements reflects the highest amount of speaker responsibility?

"I" statements

According to researchers, on average, what percentage of information can a person remember after immediately hearing it?

50%

Gloria is planning a trip to China. She is reading books about Chinese culture and watching Chinese films and took a course on Chinese history. Gloria is improving her intercultural communication competence through __________.

Active strategies

Yelling "Shut up!" or "Get it yourself!" is an example of ____________.

Direct aggression

Which of the following best explains why opposites attract?

Each partner's characteristics satisfy the other's needs

Gibb's checklist recommends ____________ messages, which show that you can accept another's feelings and put yourself in his or her place.

Empathic

Which of the following strategies is least likely to encourage participation from quiet members in a group?

Encourage critical feedback during brainstorming

Which is the strongest confirming response?

Endorsement

In the developmental model, which stage of conversation development is the one in which people get acquainted by making "small talk"?

Experimenting stage

Kiley tells Luke, "You don't listen to me anymore." What still needs to be answered to make the statement a behavioral description?

In what circumstances does the behavior occur

Asif is flirting, hinting around, and asking hypothetical questions to test his partner's receptiveness. In which of Knapp's developmental stages is he in this relationship?

Intensifying

In which stage of Knapp's developmental model does a truly interpersonal relationship begin to develop?

Intensifying

Which of the following is an accurate statement about listening?

Listening is a skill that needs to be learned

Suppose that two children are fighting over a toy. Rather than share the toy, one of them decides to break it so that neither of them can play with it. This is an example of what type of problem solving?

Lose-lose

Barbara desperately wants to be seen as professional by her coworkers. So, every morning before work, she carefully reviews her calendar and prepares her notes. She always arrives at work on time wearing a designer suit. She makes sure to happily greet all of her coworkers but doesn't spend too much time chitchatting as other workers do. She then sits down at her desk and immediately starts working. Barbara's behavior indicates that she is trying to _____________

Manage her identity

Letting others choose is a form of ____________ decision-making.

Nonassertive

In the study of communication, narratives ________

Offer a framework for explaining behavior and shaping future communication

When group members become familiar with one another's position and tentatively volunteer their own, they are in the ____________ stage.

Orientation

Which of the following tasks is most likely to require a group?

Planning a company's Christmas party

__________ relates to physical appearance, while __________ relates to cultural factors.

Race; ethnicity

When a person's expectations of an outcome, and subsequent behavior, cause the outcome to occur, it is called ________

Self-fulfilling prophecy

Snap judgments become particularly problematic when they are based on __________.

Stereotyping

____________ govern the arrangement or sequence of language.

Syntactic rules

After a long day at school, you look forward to socializing with friends online. Afterwards, you relax by watching your favorite television show. ________ theory proposes that we use media to meet particular needs

Uses and gratifications

____________ is the degree to which people like or appreciate one another.

affinity

Which leadership style relies on legitimate, coercive, and reward power to influence others?

authoritatian

When the number of members is too large for effective discussion, one strategy is to form subgroups called ____________ to simultaneously address an issue and then report back to the group at large.

breakout groups

Nonverbal behaviors that have precise meanings known to everyone within a cultural group are called ____________.

emblems

Which characteristic is one of the strongest predictors of innovation in teamwork?

group cohesiveness

A conclusion based on an interpretation of evidence is called a(n) ____________.

inference

During the group meeting, Laura presents the enormous amount of research she collected for their project. In this capacity, Laura is acting as the ____________.

information giver

Which of the following needs to be present for a collection of people to be considered a group?

interaction

Fatima, whose favorite channel is MTV, will only text friends as she finds e-mails too long and boring to compose. One of her challenges to effective listening is likely ______________.

media influences

The study of the way people and animals use space is called ____________.

proxemics

John and Cynthia went on a date. During dinner, John consistently made eye contact with Cynthia and nodded his head as she was talking. However, instead of focusing exclusively on Cynthia, John was thinking about the game that he was missing. Which type of faulty listening behavior was John exhibiting?

pseudolistening

When you want to understand and connect with another person, you should use ____________.

relational listening

By communicating pleasure, affection, and inclusion we satisfy our...

social needs

Shaking hands upon first meeting a person would be considered a ____________.

social norm

Most scholars agree that __________ factors more heavily influence how men and women behave than ____________ factors.

social; biological

Julio asked Dolores how her day at work was. She answered him by shrugging her shoulders. Which nonverbal function is Dolores using?

substituting

Adriana always sits in a seat next to the window in French class. One day, Andrew sits in that seat. Adriana gets upset with Andrew for taking the seat that she normally sits in. Which nonverbal concept does this situation describe?

territory

The major difference between groups and teams is that teams ____________.

work at a higher level